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2.4 GHz Digital Cordless Answering System
Operating Instructions
KX-TG2346
Model No.
Pulse-or-tone dialing capability
The unit is Caller ID compatible. To display the caller's name and phone number,
you must subscribe to Caller ID service.
PLEASE READ BEFORE USE AND SAVE.
Charge the battery for 6 hours before initial use.
Panasonic World Wide Web address: http://www.panasonic.com
for customers in the USA or Puerto Rico
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Table of Contents
Related Manuals for Panasonic KX-TG2346
Summary of Contents for Panasonic KX-TG2346
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Page 1: Operating Instructions
The unit is Caller ID compatible. To display the caller’s name and phone number, you must subscribe to Caller ID service. PLEASE READ BEFORE USE AND SAVE. Charge the battery for 6 hours before initial use. Panasonic World Wide Web address: http://www.panasonic.com for customers in the USA or Puerto Rico... - Page 2 Please read the IMPORTANT SAFETY INSTRUCTIONS on page 74 before use. Read and understand all instructions. Caller ID and Call Waiting Service, where available, are telephone company services. After subscribing to Caller ID this phone will display a caller’s name and phone number.
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Page 3: For Best Performance
For Best Performance Battery Charge The handset is powered by a rechargeable Nickel-Metal Hydride (Ni-MH) battery. Charge the battery for 6 hours before initial use (p. 10). Base Unit Location/Noise Calls are transmitted between the base unit and handset using wireless radio waves. -
Page 4: Table Of Contents
Recording Mode ..24 Message Alert ..24 Telephone System Making Calls ... . . 25 Answering Calls . - Page 5 Answering System Automatic Answering Operation ....48 Setting the Unit to Answer Calls ....48 Monitoring Incoming Calls .
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Page 6: Location Of Controls
Location of Controls Base unit [ANSWER ON] Button and Indicator (p. 48) Display (p. 8) [MEMO] Button (p. 54) [GREETING REC] (Record) Button (p. 20) [GREETING CHECK] Button (p. 21) Charge Contacts (p. 11) CHARGE Indicator (p. 10) VOLUME Button [<], [>] (p. 18, 20) [STOP] Button (p. - Page 7 Handset Back side Speaker Headset Jack (p. 61) [C] (TALK) Button (p. 25) [s] (Speakerphone) Button (p. 25) [*] (TONE) Button (p. 44) [HOLD/INTERCOM] Button (p. 26, 42) For assistance, please call: 1-800-211-PANA(7262) Location of Controls Display Charge Contacts (p. 11) Ringer/Message Alert Indicator (p.
- Page 8 Location of Controls Handset soft keys Talk 00-00-32 (VE) Mute Pressing the right soft key selects mute “Mute ”. Pressing the left soft key selects Voice Enhancer “ (VE)”. • When a function name does not appear above a soft key, the soft key has no function.
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Page 9: Installation
Connections Fasten the cords. Hook • USE ONLY WITH Panasonic AC ADAPTOR PQLV1 (Order No. PQLV1Z). • The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) • If your unit is connected to a PBX which does not support Caller ID, you cannot access Caller ID services. -
Page 10: Installing The Battery In The Handset
Installation Installing the Battery in the Handset Insert the battery ( ), and press it down until it snaps into the compartment ( Close the cover. To replace the battery: Press the notch on the cover firmly and slide it as indicated by the arrow. -
Page 11: Battery Replacement
“Recharge battery” is displayed and/or “7” continues to flash, or “Charge for 6h” and “8” are displayed, the battery may need to be replaced. Please order a new Panasonic HHR-P104 battery at the telephone number shown on page 2. To replace the battery, see page 10. -
Page 12: Programmable Settings
Programming Guidelines This unit has several programmable functions which can be selected from the function menu on the display (p. 13). The soft keys selects the functions displayed above each soft key. When “d” or “B” is displayed, navigator key scrolls through the menu. -
Page 13: Function Menu Table
Function Menu Table You can use the following functions to customize your unit. See the corresponding pages for function details. • After pressing [MENU], you can also program menu items directly by pressing ([0] to [9], [*] and [#]) instead of using the soft keys (p. 62–63). Main menu (p. -
Page 14: Date And Time
Programmable Settings Date and Time We recommend you set the date and time so that the unit will announce the day and time each message was recorded when you play back messages. Press [MENU]. Scroll to “Date and time” by pressing [d] or [B], then press Select. -
Page 15: Display Language
Display Language You can select either “English” or “Spanish” as the display language. The factory preset is “English”. Press [MENU]. Scroll to “Initial setting” by pressing [d] or [B], then press Select. Scroll to “Change language” by pressing [d] or [B], then press Select. To change from English to Spanish, press Español. -
Page 16: Line Mode
Programmable Settings Line Mode Handset The line mode is preset to “B” and generally should not be adjusted. If “Line in use” on the handset and “ the line mode selection is incorrect. Set line mode to “A”. Press [MENU]. Scroll to “Initial setting”... -
Page 17: Ringer Volume
Ringer Volume You can select the handset or base unit ringer volumes to high, medium, low, or off. The factory preset is HIGH. If the handset and base unit ringer is turned off, the handset or base unit will ring at the low level for intercom calls, and will not ring for outside calls. -
Page 18: Ringer Tone
• If you subscribe to a Distinctive Ring Service (such as IDENTA-RING) from your telephone company with 2 or 3 consecutive rings, select a bell ringer pattern (Tone 1 to 3). If you select a melody pattern, you will not be able to distinguish lines by their ringers. -
Page 19: Lcd Contrast
Press Save, then press [OFF]. Base unit ringer tone Press [MENU]. Scroll to “Initial setting” by pressing [d] or [B], then press Select. Scroll to “Set base unit” by pressing [d] or [B], then press Select. Press Select at “Ringer tone”. Select the desired ringer tone by pressing [d] or [B]. -
Page 20: Preparing The Answering
Preparing the Answering System Greeting Message You can record a personal greeting message of up to 2 minutes. If you do not record your own message, one of two pre-recorded greetings will be played for callers (p. 21). The total recording time of all messages (greeting, incoming and memo) is about 16 minutes. - Page 21 To review the greeting Press [GREETING CHECK]. To erase the greeting Press [GREETING CHECK], then press [ERASE] while the recorded message is being played. • The unit will answer calls with a pre-recorded greeting (see below). Pre-recorded greeting If you do not record a greeting (p. 20), one of two greetings will be played when a call is received, depending on the caller’s recording time (p.
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Page 22: Caller's Recording Time
Preparing the Answering System Caller’s Recording Time You can select “1 minute”, “2 minutes”, “3 minutes” or “Greeting only” for the caller’s recording time. The factory preset is “3 minutes”. Press [MENU]. Scroll to “Initial setting” by pressing [d] or [B], then press Select. Press Select at “Set answering”. -
Page 23: Number Of Rings
Number of Rings You can select the number of times the unit rings before the Answering System answers a call, from “2” to “7” or “Toll saver”*. The factory preset is “4”. Press [MENU]. Scroll to “Initial setting” by pressing [d] or [B], then press Select. -
Page 24: Recording Mode
Preparing the Answering System Recording Mode Two recording modes are available. The factory preset is “Standard recording (16min)”, which provides more recording time (16min) and standard sound quality. “Enhanced recording (8 min)” provides less recording time (8 min) but clearer sound quality. -
Page 25: Making Calls
Making Calls Handset Press [C]. • “Talk” is displayed. Dial a phone number. • The dialed number is displayed. • After a few seconds, the display will show the length of the call. To hang up, press [OFF] or place the handset on the base unit. - Page 26 Making Calls To dial after confirming the entered number Enter a phone number. 3334444| Clear Pause • If you misdial, press Clear. Enter the correct number. • If a pause is required when dialing, press Pause where needed (p. 45). •...
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Page 27: Voice Enhancer Technology
Voice Enhancer Technology Panasonic’s Voice Enhancer Technology clarifies the voice of the person you are talking to, reproducing a more natural-sounding voice that is easier to hear and understand. Voice Enhancer Technology can be turned on or off. The factory preset is OFF. -
Page 28: Answering Calls
Answering Calls When a call is received, the unit rings, “Incoming call” is displayed, and the Ringer/Message Alert indicator on the handset and “ flash rapidly. If you subscribe to Caller ID, see page 29. Handset Press [C] or [s]. •... -
Page 29: Caller Id Service
Caller ID Service This unit is compatible with Caller ID services offered by your telephone company. If you subscribe to Caller ID, caller names and phone numbers will be displayed and recorded in the Caller List. How Caller ID information is displayed and announced When a call comes in, the unit will ring and Caller ID information will be received. -
Page 30: Talking Caller Id
• If you subscribe to a Distinctive Ring Service (such as IDENTA-RING) from your telephone company with 2 or 3 consecutive rings, your unit may mute one or more of the rings in order to announce the name of the caller. -
Page 31: Using The Caller List
Base unit Talking Caller ID feature This feature must be turned on or off for the base unit by using the handset. Press [MENU]. Scroll to “Initial setting” by pressing [d] or [B], then press Select. Scroll to “Set base unit” by pressing [d] or [B], then press Select. -
Page 32: Viewing The Caller List
Using the Caller List Viewing the Caller List Press Rcvd calls, [d], or [B] to enter the Caller List. To search from the most recent call, press [d]. To search from the oldest call, press [B]. • The caller’s name, number and the time and date of the call are displayed. -
Page 33: Editing The Caller's Phone Number
Area code Phone no. • The order in which patterns F – H are displayed depends on how the telephone number is displayed in step 2. To call the edited number, press [C] or [s]. • If Caller ID Number Auto Edit is turned on (factory preset is on), phone numbers with the same area code as the number you edited will now be edited in the Caller List and each time you receive a call. -
Page 34: Caller Id Number Auto Edit
Using the Caller List Caller ID Number Auto Edit Once you call back an edited number (p. 33), this unit can automatically edit incoming phone numbers from the same area code in the Caller List and each time you receive a call. For example, it can ignore the area code of calls originating from your area code, so that you can call these numbers from the Caller List without dialing the area code. -
Page 35: Storing Caller Information In The Phone Book
Storing Caller Information in the Phone Book Handset Caller names and phone numbers that are in the Caller List can be stored in the phone book. Press Rcvd calls, [ Caller List. Scroll to the desired caller by pressing [ Press Select. -
Page 36: Erasing Caller Information
Using the Caller List Erasing Caller Information To erase a specific caller Press Rcvd calls, [d] Caller List. Scroll to the desired caller by pressing [d] or [B], then press Erase. • To erase other items, repeat step 2. • To exit the Caller List, press [OFF]. To erase all entries Before erasing all entries, make sure that you have viewed all missed calls. -
Page 37: Phone Book
• To store numbers for calling card access (see “Chain Dial” on page 40), we recommend you add pauses after each item. Storing pauses with numbers will prevent misdialing (p. 45). The delay time necessary will depend on your telephone company. For assistance, please call: 1-800-211-PANA(7262) Handset... -
Page 38: Selecting Characters To Enter Names
Phone Book Selecting characters to enter names Enter names using the dialing buttons. Press each button until the desired character is displayed. • Pressing each button selects a character in the order shown below. Characters Keys # & ’ ( ) ; , – . / 1 a b c A B C 2 d e f D E F 3 g h i G H I 4... -
Page 39: Dialing From The Phone Book
Alphabet letters (Alphabetical) Space & ’ ( ) , – . / Numbers 0 to 9 Telephone numbers (If no name is stored) Press [C] or [s]. • The displayed phone number is dialed. • If “No items stored” is displayed in step 1, the phone book is empty. -
Page 40: Chain Dial
Phone Book Index table Keys Symbols, 1 A, B, C, 2 D, E, F, 3 G, H, I, 4 J, K, L, 5 Chain Dial Handset You can dial a combination of phone book or manual key pad entries while making a call. -
Page 41: Editing An Item In The Phone Book
Editing an Item in the Phone Book Press Phone book. Press Search. Scroll to the desired item by pressing [d] or [B], then press Edit. • To search for the item by initial, see page 39. Edit the name (p. 38), then press [d]. •... -
Page 42: Intercom
Intercom calls can be made between the handset and the base unit. Making Intercom Calls Handset From Press [HOLD/INTERCOM]. • The base unit will ring for 1 minute. • To stop paging, press [OFF]. When the paged party answers, start talking. •... -
Page 43: Answering Intercom Calls
Answering Intercom Calls Handset When a handset is paged, it rings and the Ringer/Message Alert indicator flashes rapidly. Press [C], [s] or [HOLD/INTERCOM]. • You can also answer a call by pressing any button except [d] [B] or [OFF]. To disconnect the intercom, press [OFF]. Base Unit When the base unit is being paged, it rings. -
Page 44: Special Features
“----Waiting-----”. • Contact your telephone company for details about availability in your area, and to verify that CWID is activated on your telephone line. • The caller’s information will only be shown on the display of the handset which is on the outside call. -
Page 45: Using The Pause Key (For Pbx Line/Long Distance Calls)
(p. 44). Selecting the flash time The flash time required depends on your telephone exchange or host PBX. You can select the following flash times: “700, 600, 400, 300, 250, 110, 100 or 90 ms (milliseconds)”. The factory preset is “700 ms”. -
Page 46: Incoming Call Tone
Special Features Incoming Call Tone During an intercom call (p. 42), you can be informed of incoming calls by two tones. If this feature is turned on, incoming call tones will be heard for as long as the line is ringing. -
Page 47: Key Tone
Key Tone Handset You can select whether or not the handset keys will sound tones (key tone, confirmation tone, error tone). The factory preset is ON. Press [MENU]. Scroll to “Initial setting” by pressing [d] or [B], then press Select. Scroll to “Key tone”... -
Page 48: Operation
Automatic Answering Operation When the unit answers a call, a greeting message is played and the caller’s message is recorded. • The total recording time of all messages (greeting, incoming and memo) is about 16 minutes. If messages are recorded in noisy rooms, the time may be shortened by up to 3 minutes. -
Page 49: Monitoring Incoming Calls
Monitoring Incoming Calls While a caller is leaving a message, you can monitor the call through the base unit speaker. • To increase the speaker volume while monitoring, press VOLUME [>]. To decrease the volume, press VOLUME [<]. To answer a call while monitoring, press [C] or [s] on the handset. To turn the incoming call monitoring feature off When the base unit is not in use, press [GREETING CHECK], then press VOLUME [<] repeatedly until “0”... -
Page 50: Listening To Messages
Listening to Messages Voice Day/Time Stamp: During playback, the unit will announce the day and time when each message was recorded (p. 14). Using the Base Unit You can see the total number of recorded messages on the base unit display. If the NEW MESSAGE indicator flashes on the base unit, new messages have been recorded. -
Page 51: Using The Handset (Remote Operation)
Using the Handset (Remote Operation) If “New message” is displayed on the handset, new messages have been recorded. • If the Message Alert is turned on (p. 24), the Ringer/Message Alert indicator on the handset will flash slowly when new messages have been recorded and the handset is not in use. - Page 52 Listening to Messages For Caller ID service users (p. 29) During playback using the handset, the handset display will show the name and/or number of the caller whose message is being played. To call back the displayed number: 1. During playback, press [MENU]. 2.
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Page 53: Erasing Messages
Erasing Messages The unit will announce the remaining recording time after playback if it is less than 3 minutes. New messages cannot be recorded when: —“Memory full” is heard. —“ ” flashes on the base unit. FULL —the ANSWER ON indicator flashes rapidly (when the Answering System is on). Erase unnecessary messages. -
Page 54: Recording A Memo Message
Recording a Memo Message Base Unit You can record a voice memo message of up to 3 minutes in memory. Press [MEMO]. After the long beep, talk clearly 20 cm (8 inches) away from the MIC. • The base unit display shows the elapsed recording time. -
Page 55: Remote Operation From A Touch Tone Phone
Remote Operation from a Touch Tone Phone While outside, you can operate the Answering System from any touch tone phone. A synthesized voice menu will guide you through the Answering System (p. 57). • To skip the voice menu and operate the unit directly, see page 58. Summary of remote operation Call your unit from a touch tone phone. -
Page 56: Remote Code
Remote Operation from a Touch Tone Phone Remote Code The remote code prevents unauthorized people from accessing your unit and listening to your messages. Choose any 2-digit number (00–99) for your remote code. The factory preset remote code is “11”. If you do not program your own remote code, you can use “11”. -
Page 57: Voice Menu
Remote Operation from a Touch Tone Phone Voice Menu The shaded parts are voice prompts. Press 1 to play back all messages. Press 2 for other functions. Press [2]. Press 1 to play back new messages. Press 2 for other functions. Press [2]. -
Page 58: Direct Remote Operation
• The Answering System will be turned on. Hang up or enter the remote code for other options. • When turning on the Answering System using a rotary or pulse service telephone, you cannot enter the remote code for other options. -
Page 59: Wall Mounting
Press the tabs in the direction of the arrows (1), then remove the wall mounting adaptor (2). Connect the AC adaptor. Tuck the telephone line cord inside the wall mounting adaptor, then push the adaptor in the direction of the arrows (1 and 2). -
Page 60: Belt Clip
Belt Clip You can hang the handset on your belt or pocket using the included belt clip. To attach the belt clip Shoulder Rest Attachment Use the shoulder rest attachment if you need to keep your hands free during a phone conversation. -
Page 61: Optional Headset
Optional Headset Connecting an optional headset to the handset allows hands-free phone conversation. Please use only a Panasonic KX-TCA60, KX-TCA86, KX-TCA88, KX-TCA88HA, KX-TCA91, KX-TCA92, or KX-TCA98 headset. To order, call the accessories telephone number on page 2. Connecting an optional headset Open the headset jack cover, and insert the headset plug into the headset jack as shown below. -
Page 62: Direct Commands
Direct Commands Handset After pressing [MENU], you can also program menu items directly by pressing ([0] to [9], [*] and [#]) instead of using the soft keys. Menu item Ringer volume Ringer tone (for handset) Incoming call tone (for handset) Message play Date and time Voice enhancer... - Page 63 Menu item Set line mode Number of rings Recording time Remote code Recording mode Change language Message alert Ringer tone (for base unit) Incoming call tone (for base unit) Talking Caller ID (for base unit) During programming: When “Save” is displayed, press the right soft key to save the new settings. To exit programming, press [OFF].
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Page 64: If The Following Appear On Your Display
• The Answering System is in use such as answering a call or playing back messages. Try again later. • The handset has lost communication with the base unit. Walk closer to the base unit and try again. • A parallel connected telephone is in use. -
Page 65: Troubleshooting
Troubleshooting If the handset display shows error messages, see “If the Following Appear on Your Display...” (p. 64) for the Cause & Remedy. Telephone System Problem “No link to base. Move closer to base, try again.” is displayed and an alarm tone sounds. - Page 66 • Other electrical appliances connected to the same outlet may be interfering with Caller ID. • Telephone line noise may be affecting Caller • The caller requested not to send his/her Caller ID information (p. 29). • If a (separate) Caller ID box is connected...
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Page 67: Answering System
Problem The Ringer/Message Alert indicator flashes slowly when the handset is not ringing and in use. You cannot have a conversation using the headset. Answering System Problem The Answering System is on, but incoming messages are not recorded. “ ” flashes and the FULL ANSWER ON indicator flashes rapidly. - Page 68 Troubleshooting Problem When you play back messages or turn on the Answering System, the handset and/or base unit announces the wrong day and time. General Problem The handset and/or base unit does not work. “Recharge battery” is displayed, “7” flashes, or the handset beeps intermittently.
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Page 69: Openlcr Service For Caller Iq
For more information about Caller IQ For assistance, please call: 1-800-211-PANA(7262) Troubleshooting Cause & Remedy • Visit our website: http://www.panasonic.com/support • Contact us via the web at: http://www.panasonic.com/contactinfo • Call our customer call center at: 1-800-211-PANA(7262) Cause & Remedy • Check the settings (p. 9–11). -
Page 70: Openlcr Service For Caller Iq
• If you have any questions regarding the openLCR service, call openLCR’s customer service department at 1-866-openLCR(1-866-673-6527). • NEITHER PANASONIC COMMUNICATIONS CO., LTD. (PCC) NOR MATSUSHITA ELECTRIC CORPORATION OF AMERICA (MECA) IS IN ANY WAY AFFILIATED WITH, OR RESPONSIBLE FOR THE ACTS OR OMISSIONS OF, OPENLCR.COM, INC. -
Page 71: Downloading Data
To create data on the openLCR web site Access the openLCR’s web site at www.openLCR.com and click on the “Manage Account/Login” tab. Enter your Telephone Number and Password, then click Follow the on-screen instructions. Phone book data: • To create the phone book data, enter a name of up to 16 characters, and a phone number of up to 32 digits. -
Page 72: Get New Info
openLCR Service for Caller IQ To download data from openLCR Each time you download data (p. 71) from openLCR, the information stored in your unit will be updated. To view up-to-date information, you will need to download it to your unit. •... - Page 73 Re-Download All 5. Start again from step 1 (“To download data from openLCR” on page 72). • You cannot access the openLCR server if a telephone or fax machine on the same phone line is in use. • While the unit is downloading data from openLCR, the Call Waiting Service cannot be used.
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Page 74: Important Safety Instructions
When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit. 3. Unplug this unit from AC outlets before cleaning. Do not use liquid or aerosol cleaners. - Page 75 CAUTION: To reduce the risk of fire or injury to persons, read and follow these instructions. 1. Use only the battery(ies) specified. 2. Do not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for special disposal instructions. 3.
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Page 76: Fcc And Other Information
The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). - Page 77 TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR. If interference is experienced, move the cordless telephone further away from the TV or VCR.
- Page 78 If there is any trouble — disconnect the unit from the telephone line and connect a known working phone. If the known working phone operates properly, have your unit repaired by one of the authorized Panasonic Factory Service Centers. If the known working phone does not operate properly, consult your telephone company.
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Page 79: Index
Installation, battery... . 10 Installation, telephone line cord . . . 9 Intercom call ....42 Intercom, paging . - Page 80 Caller IQ ....69 Troubleshooting, Telephone System ... 65 TTY ... 2, 82, Back Cover VE (Voice Enhancer) .
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Page 81: Warranty
Panasonic Services Company Customer Servicenter Suite B 4900 George McVay Drive McAllen, TX 78503 For assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or fax (787)- 768-2910. For Limited Warranty service for headsets if a headset is included with this product please call Panasonic Call Center at 1-800-211-PANA (7262). -
Page 82: Customer Services Directory
Personal Checks) For hearing or speech impaired TTY users, TTY : 1-866-605-1277 Service in Puerto Rico Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company Factory Servicenter: Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985... -
Page 83: Specifications
Specifications ■ Base Unit Power Supply: Power Consumption: Frequency: Dimensions (H x W x D): Approx. 85 mm x 175 mm x 200 mm Mass (Weight): ■ Handset Power Supply: Frequency: Dimensions (H x W x D): Approx. 208 mm x 52 mm x 39 mm Mass (Weight): Security Codes: ■... - Page 84 Symptom • Send the unit to an authorized servicenter, prepaid and adequately insured. • Do not send your unit to the Panasonic Consumer Electronics Company listed below or to executive or regional sales offices. These locations do not repair consumer products.