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Huawei AR Series Quick Maintenance Manual

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Quick Maintenance
Huawei AR Series Routers
Issue: 07 (2020-06-02)

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Summary of Contents for Huawei AR Series

  • Page 1 Quick Maintenance Huawei AR Series Routers Issue: 07 (2020-06-02)
  • Page 2 Notice The purchased products, services and features are stipulated by the contract made between Huawei and the customer. All or part of the products, services, and features described in this document may not be within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements, information, and recommendations in this document are provided "AS IS"...

  • Page 3: Table Of Contents

    Contents Risky Operations Before You Start How to Quickly Maintain the AR G3 Routers Fault Information Collection and Feedback Solution to Device Login Failure References...

  • Page 4: Risky Operations

    Risky Operations Hardware-Related Risky Operations Remove or install cables inside a cabinet.   Remove or install cards without an ESD wrist strap.  Remove the active SRU. Press the RST button of the SRU.  Software-Related Risky Operations  Run the reboot command to restart the router.

  • Page 5: Before You Start

    Optical power meter: used to test optical parameters of optical ports (such as optical Instruments and meters power and receive sensitivity). Visit Huawei enterprise technical support website (http://support.huawei.com/enterprise/) to account register an . Then you can browse or download more product documents, cases, and announcements, and receive push messages from the website.

  • Page 6: How To Quickly Maintain The Ar G3

    How to Quickly Maintain the AR G3 Routers The overall AR G3 router maintenance process is as follows: Start Check alarms on the Check the health Check indicators and Check card status AR router and rectify status of the router rectify the fault.
  • Page 7 Hardware Description . If the fault cannot be rectified, contact your agent or Huawei enterprise technical support hotline. The following table lists the normal status of each indicator on the router.
  • Page 8 The critical and major alarms must be handled immediately. Handle these alarms Alarm Handling according to the . If the alarms cannot be cleared, contact your agent or Huawei enterprise technical support hotline. If a network management system (NMS) has been deployed, check the alarms...
  • Page 9 If the preceding situations occur, reinstall the fan modules or clean the fan blades. If other situations occur, replace the fan module. If the fault cannot be rectified, record the fault information and contact your agent or Huawei enterprise technical support hotline.
  • Page 10 If the memory usage is too high, observe the memory usage for 5-10 minutes. If the memory usage is still high, contact your agent or Huawei enterprise technical support hotline. View the storage media usage information. The storage media usage should be lower than 80%.
  • Page 11 Whether the Power value is PowerOn. Whether the Register value is Registered.  Whether the Alarm value is Normal.  If the card status is abnormal, record the fault information and contact your agent or Huawei enterprise technical support hotline.

  • Page 12: Fault Information

    : device name, version, current configuration, and interface information Log information  : logs recorded when faults occur Provide the collected information to your agent or Huawei technical support engineers. Collect Fault Basic Information When a fault occurs, collect the following fault basic information Item...
  • Page 13 //Collect diagnostic logs. [Huawei-diagnose] terminal diag-logging //Enable diagnostic log debugging. [Huawei-diagnose] info-center create logbook sd1:/logfile/logbook.xml //Create a data dictionary file. You can transfer the files from sd1:/logfile to your computer through TFTP, FTP, or SFTP to facilitate Configuration Guide - Basic Configuration information query and feedback.

  • Page 14: Solution To Device Login Failure

    Replace the power supply. If the cards cannot be powered on and no error is found in the preceding checks, contact your agent or Huawei enterprise technical support hotline. Check and modify the communication parameters of the COM port on your computer.
  • Page 15 If the fault cannot be rectified after you remove/reinstall or replace the SRU, you can restart the router. Power off the router, and then power on it after 3 minutes. Seek technical support. If the preceding methods are ineffective, contact your agent or Huawei enterprise technical support hotline.

  • Page 16: References

    Item Link Browse or download AR Product Documentation series router documents. Search for the AR series router cases in Knowledge Base - Enterprise Networking the case library. Post your questions in HUAWEI CONNECT FOR ENTERPRISE the technical forum. Ask questions in the...

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Ar g3