Appendix; Troubleshooting - Dirtywave M8 Operation Manual

Appendix

Troubleshooting

The M8 will not turn on
Plug into a standard USB charger or host computer using the cable provided. Ensure
the plug is capable of providing sufficient power. If the unit is still non-responsive con-
tact support@dirtywave.com.
The M8 is non-responsive after updating the firmware
Make sure to not use a USB hub when flashing the M8 firmware. Some hubs under cer-
tain conditions cannot reliably transfer the firmware without issue.
1. Gently insert a SIM card removal tool (or bent paper-clip, etc) into the center hole
located on the bottom of the M8 about an inch below the serial number. You should
feel a click as the reset button located inside actuates.
2. Press the power button for 2 seconds to ensure unit is powered on and hold down
the reset button for approximately 15 seconds.
3. Remove the tool and a dim red light should appear though the USB port and audio
jacks. After another 10 seconds the red light will turn off. The M8 is now ready for you
to retry the firmware update process.
USB Audio and MIDI is not working
Use the micro USB cable provided with the M8 or try another cable. Some cables do
not support USB data.
The M8 is not charging or it shuts off when plugged into a host computer
Ensure the USB port provides enough power. The M8 requires USB standard 5V 500mA.
The microSD card is stuck
If the SD card is stuck you may attempt to free the card using a pair of tweezers or loos-
en the two screws on the left side of the case using a #2 metric hex tool.
Samples are not listed when attempting to load a sample
Ensure that you are in the Sample Load view and not the Instrument Preset view. See
the instructions on the
Dirtywave M8 Operation Manual
Sampler section.
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