Philips HFL3014/12 Series Professional Installation Manual

Philips HFL3014/12 Series Professional Installation Manual

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http://www.philips.com/support/
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Professional Installation Manual
Status:
final
Version:
1.0
Date:
November 2019
Author:
Gerrit Weiden
xxHFL3014/12

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Summary of Contents for Philips HFL3014/12 Series

  • Page 1 Get support at http://www.philips.com/support/ https://support.cmnd.pro/ Professional Installation Manual xxHFL3014/12 Status: final Version: Date: November 2019 Author: Gerrit Weiden...
  • Page 2: Version History

    Version history: Version Date Author Changes: Nov2019 Gerrit Weiden First version Installation manual xxHFL3014 - 1 -...
  • Page 3: Table Of Contents

    Table of Contents Version history: ........................... - 1 - General information ........................- 5 - Notice ..........................- 5 - Help and support ......................... - 5 - Definitions, Acronyms and Abbreviations ................- 6 - How to navigate, open menu’s and make selections ............- 6 - Requirements before starting the installation of a TV ..............
  • Page 4 6.1.1 Store settings in the Professional Settings menu ............- 21 - Overview ..........................- 21 - Upgrade and Clone ......................- 22 - Switch on settings ......................- 25 - 6.4.1 Channel Settings ......................- 25 - 6.4.2 Feature Settings ......................- 25 - 6.4.3 Sound Settings ......................
  • Page 5 6.16.1 How does it work ....................... - 47 - 6.16.2 How to configure MyChoice ..................- 48 - 6.16.3 Platform specific ......................- 49 - 6.16.4 MyChoice RC commands ................... - 49 - 6.16.5 MyChoice remote activation ..................- 50 - 6.17 Manage Channels ......................
  • Page 6: General Information

    1. General information In this document, you can find information on how to install the Philips Professional TV’s from the xxHFL3014 range. This document is intended for the System Integrator or the responsible technician of the hotel. You will find descriptions on what functions these new platforms support and how to use them.
  • Page 7: Definitions, Acronyms And Abbreviations

    Digital Video Broadcasting - Cable HTTP: Hyper Text Transfer Protocol IIC: Instant Initial Cloning Infrared JAPIT: ‘JSON API for TV’ is the API specification to control the Philips TV JEDI: Java Enterprise Display Interface LCN: Logical Channel Number MegaByte MHz:...
  • Page 8: Requirements Before Starting The Installation Of A Tv

    2. Requirements before starting the installation of a TV Before starting the installation, make sure that you have everything you need at hand. You need a USB device and a remote control. 2.1 Remote control 2.1.1 Master remote control 22AV8573 or 22AV9573A or 22AV9574A 22AV8573 22AV9573A 22AV9574A...
  • Page 9: Accessory Remote Controls

    2.1.3 Accessory remote controls 22AV1604B 22AV1601B Healthcare RC Easy RC 22AV1604A is not the same RC as 22AV1604B while it looks identical. 22AV1601A is not the same RC as 22AV1601B while it looks identically. 2.1.4 Setup of the remote controls 2.1.4.1 How to setup the Master RC 22AV9574A - 8 -...
  • Page 10: How To Set The Multi Rc For The Guest Rc 22Av1903A

    2.1.4.2 How to set the multi RC for the guest RC 22AV1903A You can use the guest RC for multi RC. More details can be found in the ‘Professional settings’ chapter. You can program this RC by pressing 2 buttons at the same time for 5 seconds. Below you can find a table how to match the TV settings and the settings as they can be used in the guest RC: Mode: Buttons combination:...
  • Page 11: Professional Settings Menu

     You can change it back to RC6 mode by pressing 5 seconds “Mute” and ”Channel up” at the same time. You can also use this RC for multi RC. More details can be found in the ‘Professional settings’ chapter. You can program this RC by pressing 2 buttons at the same time for 5 seconds.
  • Page 12: Software Upgrade

    2.3 Software upgrade For the best guest experience, it is highly recommended to use the latest software version available. Go to: http://www.philips.com/support/  Select your country, enter the model number and download the latest software version available  Unzip the software and follow the instructions how to upgrade the software on the TV ...
  • Page 13: Clone Folder Structure

    2.4 Clone folder structure Below you can find the menu structure of a clone file. Following is the folder name used in the root of the USB device containing the clone data:  TPS191HE_CloneData/MasterCloneData/ In the folder ‘TPS191HE_CloneData’, there can be multiple folders (so not only ‘MasterCloneData’): ...
  • Page 14: Find Out The State Of The Tv

    3. Find out the state of the TV It is important to know if a TV is in Virgin mode (out of the box) or installed before. When installing a newly bought TV, it will be in virgin mode. 3.1 Virgin mode If you can see below screen, you know that the TV is in ‘out of the box’...
  • Page 15 Note: When you enter the CSM menu using the key code a text file (CMS.txt) will be written to your USB memory device if it’s connected to your TV in order to have a copy of the CSM data. You can navigate between the 8 CMS pages using “Up/Down”. - 14 -...
  • Page 16: Reinstall Tv

    4. Reinstall TV 4.1 Reinstall the TV manually If you want to start an installation from scratch you can always reinstall the TV. All settings will be reset to the default values and channel list will be cleared. Note: Some settings like roomID, manual date and time, professional mode, professional menu and pin lock will not be reset.
  • Page 17: Reinstall Via A Script In The Clone File

    Note: Depending on your country and settings, a PIN code can be requested. Select [Yes] and press the “OK” button to reinstall the TV. You will see that the TV will apply a reset and restart into IIC mode. 4.2 Reinstall via a script in the clone file To automatically reinstall the TV, load a new clone file and load new SW you can use this script.
  • Page 18: Virgin Installation Wizard

    5. Virgin installation wizard Out of the box a new TV will be in virgin mode. This means that you will have to go through the virgin installation wizard to apply the first settings of the TV. You might need to wake up the TV from standby. 5.1 Instant Initial Cloning (IIC) 5.1.1 Virgin installation...
  • Page 19  Wake up the TV from STBY if required  The TV will automatically detect the new SW version and the clone file and upgrade both  During this process you will see following (no user interaction needed): o Detection of the Software and Clone file o Upgrading the SW from USB to TV will start o After the installation phase, the TV will reboot.
  • Page 20 o After the software upgrade, the TV will reboot and will go again to the cloning screen where the clone file from the USB stick will be loaded in TV Note: First, you will see “Downloading”; once downloaded you will see a message that you can remove the USB stick: o If you don’t press “OK”...
  • Page 21: Settings During Virgin Installation

    5.2 Settings during virgin installation When you skip the IIC screen, you will be able to set the room ID. Once set, you will have finished the virgin installation and the professional menu will open allowing you to start creating your master clone file.
  • Page 22: Professional Settings

    6. Professional Settings 6.1 General information In this chapter, you can find information about all professional settings that can be changed. To start you have to open the [Professional Settings] menu. Using the guest remote control, press the following keys sequentially: “3 1 9 7 5 3 mute” 6.1.1 Store settings in the Professional Settings menu When you exit the professional menu, you will see a message that all your settings are stored and...
  • Page 23: Upgrade And Clone

    6.3 Upgrade and Clone o Navigate to the [Upgrade and Clone] menu o You will see the screen on the left Note: Cloning and upgrading over RF will happen automatically after the TV is in standby for 5 minutes if [Auto Upgrade and Clone] in the professional menu is set to [On].
  • Page 24 o Select the [Clone USB to TV] menu o Using this you will be able to clone from the USB device to the TV by selecting the [MasterCloneData] and press “OK” to start the cloning o On the top of the page you will see a waiting animation while cloning is...
  • Page 25 o Navigate to the [Auto Upgrade Settings] menu o You will see below items: o [Auto Upgrade and Clone]: RF upgrade and Clone upgrade will be enabled automatically at 4 AM / 1 PM if the TV is in standby and 5 minutes after the TV is put in STBY if [On] is selected, no upgrade will happen if [Off] is selected o [Auto Clone on Wakeup]: Nothing will...
  • Page 26: Switch On Settings

    Note: TV will stop the upgrade if TV would be woken up by the guest during the upgrade 6.4 Switch on settings o Navigate to the [Switch On Settings] menu, you will see the screen on the left o In this menu you will be able to set all Switch on settings, these are the menu items that a guest can change, the values you set here are the settings applied when...
  • Page 27: Sound Settings

    Note: MyChoice will only be visible in this list when they are enabled in [Features] menu 6.4.3 Sound Settings o Navigate to the [Sound Settings] [Volume] menu o You will see below items: o [TV Speakers]: Change the default volume setting for the TV speakers o [Headphone]: Change the default volume setting for the headphone o Open these menu items and change the...
  • Page 28: Picture Settings

    o Navigate to the [Sound Settings] [Treble] menu o You will be able to adjust (increase or decrease) the treble level by making use of the slider. To adjust, make use of the cursor keys on the RC. 6.4.4 Picture Settings o Navigate to the [Picture Settings] [Picture Format] menu o Change the default Picture Format to your...
  • Page 29: Guest Management

    6.4.6 Guest Management o Navigate to the [Guest Management] [Menu language] menu o You will see a list of languages. This is to select the default language for the menu Note: If you select a language where text is from right to left, also the text of the menu will be shown on the right side o You will see a list of countries.
  • Page 30: Guest Management

    [Welcome Logo] o Navigate to the [Dashboard] [Logo] o You will see below items: o [Off]: You can switch off the Philips Logo in the Dashboard o [On]: You will see the Philips Logo in the Dashboard - 29 -...
  • Page 31: Features

    Note: This logo can be customized in clone data/file only: “MasterCloneData/ ProfessionalAppsData/ PhilipsHome File name: logo.png File resolution: 170x142 (max. resolution: 300x250 but will be downsized) No upsizing File format: .png 6.8 Features o Navigate to the [Features] menu o You will see the screen on the left 6.8.1 MyChoice o Navigate to the [MyChoice] menu...
  • Page 32: Clock

    o [PIN Code]: You can set the pin code that is needed to show the content when you are on a rated channel Note: By default the PIN code is set to 8888 6.8.3 Clock Navigate to the [Clock] menu. You will see below items: o [Display Clock on Radio Channel]: When you are on a radio channel you...
  • Page 33: Channels

    6.9 Channels o Navigate to the [Channels] menu o You will see the screen on the left o Navigate to the [Display Settings] [Show Channels] menu o You will see below items: o [Show Channels]: Select [Yes] to define if channels will be shown in the channel list or disable using [No] o Navigate to the [Display Settings] [TV Channels] menu...
  • Page 34 o [Install DVB-C]: You can put the search of DVB-C channels [Off] or [On] o [LCN]: You can put channel sorting based on Logical Channel Number [Off] or [On] o [Install Scrambled Channels]: You can disable installation scrambled channel via [No] or enable it via [Yes] o [Automatic Channel Update]: You can put automatic channel update [Off] or [On]...
  • Page 35: Sources

    o Navigate to the [Channel Settings] menu o You will see below items: o [EPG]:  [Enable]: You can enable EPG via [Yes] or disable via [No]  The EPG data comes from the broadcaster o [Enable Subtitles]: You can enable the subtitles via [Yes] or disable via [No] o [Enable Teletext]: You can enable teletext via [Yes] or disable via [No]...
  • Page 36 o Navigate to the [AutoSCART] menu o You will see below items: o [Off]: From the moment a device via SCART is connected to the TV, the TV won’t switch automatically to source [SCART] o [On]: From the moment a device via SCART is connected to the TV, the TV will switch automatically to source [SCART]...
  • Page 37: Date And Time

    6.11 Date and Time o Navigate to the [Date and Time] menu o You will see the screen on the left o Navigate to the [Source] menu o You will see below items: o [Automatic Channels]: Date and time is received via channels data (can be both RF or IP depending on the installed channels) o [Manual]: Date and time is set...
  • Page 38 o Navigate to the [Time Zone Setting] menu Note: This menu in not accessible when [Source] is set to [Manual] o You will see below items: [Time Zone Country]: You can select country where Note: “The Netherlands” is selected irrespective of which country has been selected during installation.
  • Page 39: Input Control

    6.12 Input Control o Navigate to the [Input control] [Remote Control] menu o You will see below items: o [Lock]: The TV will not respond to any RC codes sent to TV by putting Lock to [On], normally this should always be [Off] Note: Using the master RC you would still be able to enter in...
  • Page 40: Advanced

    6.13 Advanced o Navigate to the [Advanced] menu o You will see the screen on the left o Navigate to the [Professional Mode] menu o You will see below items: o [Off]: To put the professional mode Off, this means your TV is in consumer mode o [On]: To put the professional mode On, this means your TV is configured as a...
  • Page 41 Note: a guest in the room will never see this reboot. The internal reboot will happen at 1AM (in case the TV is not in use at that time) in order to avoid hang-ups after longer period. Hence you should never turn this off o [Auto Standby]: If any value bigger than [0] is set, the TV will go to STBY by...
  • Page 42: Tv Settings

    6.14 TV Settings o Navigate to the [TV Settings] menu o You will see the screen on the left 6.14.1 Picture o Navigate to the [Picture] menu Note: These settings will be applied when using the [Switch Settings][Picture Settings][Picture Style][Personal] o You will see below items: o [Colour]: You can adjust the level of colour from black &...
  • Page 43: Sound

    o Navigate to the [Picture] [Advanced] [Contrast] menu o You will see below items: o [Contrast Mode]: Select how the TV automatically reduces the contrast via [Off], [Standard], [Optimized for picture] or [Optimized for energy savings] o [Dynamic Contrast]: Set the level at which the TV automatically enhances the details in the dark, middle and light areas of the picture via [Off],...
  • Page 44 connected audio system using [Easylink Autostart] or you can disable the speakers using [Off] Note: The audio system (supporting ARC) must be connected via HDMI o [Headphone]: No audio will be played Headphone/Bathroom speakers when [Off], it will be heard when [On] and a device is connected o [Headphone Spk Fixed Vol]: When [On], the volume level of the...
  • Page 45: Audio Language Preference

    o [Audio Out Delay]: Switch the delay if a sound delay is set on the Home Theatre System to [On] or [Off] o [Audio Out Offset]: you will see a slider to adjust the audio offset if you cannot set a sound delay on the Home Theatre System.
  • Page 46: Reset

    and visually impaired people or disable using [Off] o [Hearing Impaired]: You can enable hearing impaired for adapted audio and subtitles if available using [On] or disable using [Off] o [Audio Description]:  [Audio Description]: Using [On] you can enable the accompanying audio commentary if available or disable using [Off] ...
  • Page 47 o Navigate to the [Clear Data] menu o When you press “OK” you will clear all data like the channel list, installed android apps, local smartinfo pages, local custom dashboard. The settings will not be reset o Navigate to the [Reinstall TV] menu o When you press “OK”...
  • Page 48: Manage Mychoice

    In this manual we will cover only the configuration of MyChoice on the TV, all details about the account and credits are covered in a different manual. Please contact your Philips country sales manager to setup an account and buy the credits.
  • Page 49: How To Configure Mychoice

    6.16.2 How to configure MyChoice There are 3 packages available: ‘Setup Free Package, ‘Setup Package 1’, and ‘Setup Package 2’. By default all channels, externals and features are in the ‘Setup Free Package’ package. Select in [Professional Settings] [Features] [MyChoice] the package [Setup Free Package]. Select the channels to be in the free package.
  • Page 50: Platform Specific

    By selecting a channel in the list of [Setup Package 2] the same channel will be “unselected” in the list of [Setup Free Package]. Customers who have Customers who have Customers who have no PIN PIN for Package 1 PIN for Package 2 Setup Free Package Setup Package 1 Setup Package 2...
  • Page 51: Mychoice Remote Activation

    keys are used per package and so on. You can open CSM menu and scroll down to the MyChoice CSM page 8. If you have a location that has frequent room changes for instance like a hospital. It’s possible to disable all currently active MyChoice subscriptions with the following key code "7 8 9 0 1 2 3”.
  • Page 52 "Cookie": 293, "CmdType": "Change", "Fun": "MyChoice", "CommandDetails": { "OfflineServiceParameters": {  This represents TV’s serial number "TVUniqueID": "xyz1235abxc",  This represents TV’s RoomID "RoomID": "45645" "MyChoiceParameters": { "Action": "StartMyChoice", "MyChoicePIN": "345323", "StartDate": "25/08/2019", "StartTime": "15:00", "StopDate": "26/08/2019", "StopTime": "15:00" To stop the MyChoice being available the XML will be built up similar to the following. "Svc": "OfflineServices", "SvcVer": "4.0", "Cookie": 294,...
  • Page 53: Manage Channels

    6.17 Manage Channels Note: Some of the pictures below might be slightly different to the screens you will see on your TV related to SW versions. Functionality and different option stay the same as described in this chapter! You can manage your channels, this means you can rename, reorder, hide/show, blank/non-blank the channels.
  • Page 54: Hide/Show Channels

    6.17.2 Hide/Show channels By using the hide/show channels, you will hide or show a channel in the channel list. Go to the manage channel list, select the channel you want to hide or unhide. Press ”Options”, select [Hide] (when channel is currently visible) or [Show] (when channel is currently hidden) to hide or show the channel. When you hide a channel, the channel name will be greyed out in the channel list to indicate it’s hidden.
  • Page 55: Blank/ Non-Blank Channels

    6.17.4 Blank/ Non-Blank channels By using the blank/nonblank channels you will blank the video and audio from a channel but the channel will still be shown in the channel list. Go to the manage channel list, select the channel you want to blank or unblank.
  • Page 56: Channel Installation Wizard

    6.18 Channel installation wizard 6.18.1 Install RF channels To install channels you have to go to the [Professional Settings] [Channels] [RF Channel Installation] menu. In this menu you can go to [Search for Channels] or do a [Digital: Manual Installation] or do an [Analogue: Manual Installation].
  • Page 57 o In the next screen you can see below items: o [Update Channels]: This is to only update the digital channels o [Re-install channels]: This is to do a full re-installation which takes you through each step including changing the installed country Note: The reinstall option will replace the current channel list...
  • Page 58 o [Re-install channels] is what you need to go through the complete wizard. This is also the default wizard you should get the first time. First you will need to make a country selection o In the next screen you need to select the Cable operator Note: This list is country dependent o In the next screen you can [Start] or...
  • Page 59 o Next, you need to set the Network Frequency and the Network ID. If you [Skip] the installation will just start the channel installation Note: The default values (if these screens are shown) are depending on the selected operator o Once all settings are done the TV will start searching channels o Once done you will see the result of the search being the amount of channels...
  • Page 60: Make Use Of Cmnd

    7. Make use of CMND This chapter describes the TV settings to connect to a CMND server over RF. For the CMND settings please refer to the CMND manual on https://io.cmnd.pro/. You at least need CMND 7. 7.1 Connect the TV via RF Via RF, the TV does not report to the CMND server because of the one-way communication from CMND to TV.
  • Page 61: Examples

    8. Examples 8.1 ChannelList.xml in the clone file After you have set your settings correctly you can clone TV to USB to change the channel list. The channel list can be edited via CMND or you can do this using an xml editor tool. The folder name used in the root of the USB device containing the clone data: TPS191HE_CloneData/MasterCloneData/ Go to the ChannelList.xml file: …/MasterCloneData/ChannelList/ChannelList.xml to edit the channel...
  • Page 62: Roomspecificsettings In The Clone File

    <Broadcast medium="dvbc" frequency="801937" system="west" serviceID="927" ONID="1" TSID="3" modulation="auto" symbolrate="6877000" bandwidth="Auto" servicetype="Radio" /> <Setup presetnumber="12" name="Rock Alternative" blank="0" skip="0" FreePKG="1" PayPKG1="0" PayPKG2="0" TTV1="0" TTV2="0" TTV3="0" TTV4="0" TTV5="0" TTV6="0" TTV7="0" TTV8="0" TTV9="0" TTV10="0" /> </Channel> <Channel> <Broadcast medium="dvbt" frequency="490000" system="west" serviceID="1537" ONID="8442" TSID="6" modulation="auto" symbolrate="0"...
  • Page 63: Capture Logs From Tv On Usb

    8.3 Capture logs from TV on USB Sometimes if you would have a problem, it can be requested by the technical team to share a clone file and logs of the issue you have reported. To make logs you need to do following steps: ...
  • Page 64 © 2019 TP Vision Europe B.V. All Rights reserved. Specifications are subject to change without notice. Trademarks are the property of Koninklijke Philips NV or their respective owners. - 63 -...

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