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Fix a problem : App issues
App disabled in safe mode
If apps are disabled because you're in
To exit safe mode, turn your phone off and then on again.
Problems with Play Store
For help with Play Store, read
Problems with Gmail
For help with Gmail, read
Problems with app you installed
After each step, check to see if the issue is fixed:
1.
Check for
updates
2.
If you can open the app, touch
3.
Clear the app's cache.
4.
Go to the developer's website for support.
1.
Open
the Play Store app.
2.
Touch
3.
Touch the app and swipe down to see a link to the website.
Messaging problems
If you're having problems
1.
Check for
updates
2.
Check if a
software update
3.
Turn your phone off and then on again.
4.
If the problem persists, follow the steps below for specific problems. After each
troubleshooting step, check to see if your issue is fixed.
Red ! on text message
If you see
, your text message was not sent.
1.
Check your signal strength:
Google's troubleshooting
Google's troubleshooting
to the app.
> My apps & games.
sending or receiving
to your messaging app.
is available for your phone.
safe
mode, you can't use them until you exit safe mode.
information.
information.
or > Help and look for troubleshooting information.
messages, try the following:
197
- Quick Links:
- View and Delete Call History
Hide quick links:
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Table of Contents
Need help?
Do you have a question about the REVVL RY and is the answer not in the manual?
Questions and answers
How can you unlock a phone because of forgotten password
If you forgot the password, PIN, or pattern for unlocking your T-Mobile REVVL RY phone, you need to erase your phone and set it up again. Follow these steps:
1. Ensure you know your Gmail address and password, which are required during setup.
2. Perform an external reset of your phone.
This will erase all data on the phone, allowing you to set a new screen lock.
This answer is automatically generated