2.
Send the card to print again.
HINTS & TIPS
• The card, if it started to print, should be discarded.
• Make sure that data, such as a photo, is on the PC before printing. If you are
connected to a database, verify the connection.
• Ask your Manager for assistance if needed.
102: Card not in position
The card did not reach the position for the
next action, such as printing the card or
ejecting the card.
1.
Open the printer and remove the ribbon
cartridge.
2.
Turn the knob to move the card so the
printer can eject it.
3.
Replace the ribbon cartridge and close
the printer.
HINTS & TIPS
• Check the ribbon to make sure it is not torn. See
missing"
• Remove any debris from the print area.
• Ask your Manager for assistance if needed.
103: Printer problem
The printer has a problem that prevents it
from completing the card.
1.
Press the printer P
power it off.
2.
Press the printer P
power it on again.
HINTS & TIPS
• If the printer works, the problem was temporary.
• If the printer does not work, troubleshoot the problem.
76
to fix the ribbon if needed.
button to
OWER
button to
OWER
"110: Print ribbon out or
Using the Printer
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