BT Quartet Diverse 2015 User Manual
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BT Quartet Diverse 2015 User Manual

Digital cordless telephone answering machine
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Diverse 2015
Digital Cordless Telephone Answering Machine
User guide
This equipment is not designed for making emergency telephone calls when the power
fails. Alternative arrangements should be made for access to emergency services.

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  • Page 1 Diverse 2015 Digital Cordless Telephone Answering Machine User guide This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.
  • Page 2 Please open this page for a further ‘at a glance’ guide to your Diverse 2015.
  • Page 3 Check that your Diverse 2015 is complete. For your records Date of purchase: Place of purchase: Serial number: (on the underside of the telephone base unit) Purchase price: For warranty purposes, proof of purchase is required, so please keep your receipt. This space is left for you to record your system and handset PIN codes, refer to page 16 &...

  • Page 4: At A Glance

    Used to end a call Intercom Enables internal communication and call transfer between Diverse handsets Recall For use with switchboards and BT Select Services Rechargeable battery compartment cover PQRS WXYZ Belt clip Memory speed dial Enables quick dialling of 10 numbers stored in the...
  • Page 5 At a glance ..........
  • Page 6 At a glance Message counter Indicates the number of incoming messages and memos on your machine. Skip < > Allows you to skip forwards or backwards through your messages. Delete Deletes recorded messages and memos. Paging button Allows you to page the cordless handset Stop...

  • Page 7: Table Of Contents

    In this guide At a glance Introducing the Diverse 2015 Setting up Using your Diverse 2015 telephone Using your Diverse 2015 answering machine Remote access Remote access quick guide Additional features Using your Diverse 2015 with a Diverse Executive Handset Switchboard compatibility Registering a new Diverse handset with the base station...

  • Page 8: Introducing The Diverse 2015

    Diverse handset to build a comprehensive and easy to use cordless telephone system. Also available are additional chargers, to allow you to maintain the charge of your handset other than at the base station, and an Executive handset with advanced operational features.

  • Page 9: Setting Up

    Setting up Follow these steps to get your Diverse 2015 ready for use. Warning For the handset use only approved nickel- cadmium (NiCad) rechargeable batteries. Never use other batteries or conventional alkaline batteries. They could lead to a short circuit or destroy the battery casing. Recommended batteries should have a power rating of 600m Ah 1.2V.

  • Page 10: Base Station

    Setting up Plan where you will put your Diverse 2015. It should be within two metres of a power socket and the phone socket. 1 Connect the power cable Plug the power cable into the power socket on the underside of your Diverse 2015.
  • Page 11 If you do not have a modern phone socket, call fone 0800 Free and ask for a BT engineer to come and fit the correct socket. This is a chargeable service. WARNING It is recommended that the line cord is not connected until the handset is fully charged.

  • Page 12: Charge The Handset

    Setting up 7 Charge the handset batteries for at least 16 hours Battery display when inserting or replacing a battery When you replace the handset batteries with ones that have been fully charged, the battery indicator will not show full until the next charge cycle has been completed.
  • Page 13 Battery low warning An LCD on the handset display shows the current charging level. When the batteries are almost f lat a beep sounds and the display shows the empty battery symbol. Displays showing that charging is in progress are listed below: Batteries fully charged Batteries at 66% Batteries at 33%...

  • Page 14: Using Your Diverse

    Using your Diverse 2015 telephone ON/OFF and PROTECTED modes The handset can be operated in one of three different modes. Phone calls cannot be made and the handset does not respond to incoming calls. To switch on, press and hold •...

  • Page 15: Making And Receiving Calls

    Making and receiving calls To make an external call Ensure the handset is switched ON. Press the button. You • PHONE hear the dial tone. The ‘In Use’ light on the base station comes on. Display shows Dial the number. The phone calls •...

  • Page 16: Paging And Internal Calls

    Using your Diverse 2015 telephone To redial any of the last five numbers Press and release the • to display the last five phone numbers in turn. Each phone number can be up to 22 digits long. When the number you want to •...
  • Page 17 If you have additional handsets, you can make internal intercom calls between the handsets. To make an internal intercom call to another handset Press the button. Display • shows your handset number. Enter the number of the handset • you want to call. The called handset will ring.

  • Page 18: Using The Memory To Store And Dial Numbers

    Using your Diverse 2015 telephone To transfer the call: Press the • button, or replace the END CALL handset on the base station. the button. To reconnect to your external • caller: Press the Quick call transfer After calling the other handset, you can immediately press the END CALL button, or place the handset back on the base, and the call will be transferred...
  • Page 19 If the memory location is empty, the display shows the memory location number and . If there is another number stored already, that number will be displayed. If you do not want to change it, press the STO button to confirm the number.
  • Page 20 Using your Diverse 2015 telephone Using and changing the system code and handset As a digital phone system, your Diverse 2015 provides excellent security against others ‘listening in’ to your calls. You can also prevent unauthorised use of the handset(s). Each handset needs to be registered with the base station.

  • Page 21: Optional Settings

    To set or change the handset PIN (personal identification number) A PIN on your handset protects information. A handset PIN is necessary in order reset the speed dial memory; • reset to the original default • settings. Handset power must be switched to WXYZ Press the button.
  • Page 22 Using your Diverse 2015 telephone To adjust the ringer volume in the handset There are six levels: 1 = low, 6 = high. Default setting is 6. Press the button • Press the button. Display shows • the volume level set. Ringer sounds a sample level.
  • Page 23 To switch the ‘confirmation’ tone on and off Whenever you press a button on the phone you can hear a confirmation beep. You can turn this sound on and off. The default setting is ON. Press the button. • Press then .
  • Page 24 Using your Diverse 2015 telephone Press to switch the tone OFF. • Press the button to confirm • the new setting. To switch the ‘range warning’ tone on and off If you are on a call as you reach the limit of your handset’s range, you will hear a tone to warn you that you will lose the call if you move...
  • Page 25 To reset your Diverse 2015 base station to the default settings The handset must be switched ON. Press the button. • Press the # button. • Press the button. • Enter the system code (default 0000). • Press the button. •...

  • Page 26: Call Barring

    Using your Diverse 2015 telephone Call barring Emergency Services 999 and 112 calls can still be made. From switchboards you can dial access code 9 followed by 999 or 112, button 999 or button 112. To bar and cancel an individual handset from making external calls You can lock your handset and bar...
  • Page 27 To cancel your own ‘special numbers’ Press the button. • Press the button. • Press the button. • Press the button. • Enter the system code (default • 0000). Press the button. • My Emergency numbers are PQRS Using your Diverse 2015 telephone...

  • Page 28: Answering Machine

    Using your Diverse 2015 answering machine When you cannot answer the phone, your Diverse 2015 will take messages. You can also make memo recordings (see page 40). You can skip backwards and forwards through your messages and memos and delete one or all messages.
  • Page 29 To record your first outgoing message (A1) Record Mode Press the button repeatedly • MODE until the voice says ‘Answer mode using Announcement 1’. Display shows Press the button once • MODE again. Voice says ‘Mode’. Press the • RECORD 3 seconds.
  • Page 30 Using your Diverse 2015 answering machine To delete your first outgoing message (A1) Delete Mode Press the button until the • MODE voice says ‘Answer mode using Announcement 1’. Display shows Press the button. • MODE Press and hold the •...
  • Page 31 To play back your second outgoing message (A2) Record Stop Mode Press the button until the • MODE voice says ‘Answer Mode using Announcement 2’. Press the button. Voice • MODE says ‘Mode’. Press the button. Your • PLAY message is played back. Along with any concluding message.
  • Page 32 Using your Diverse 2015 answering machine To play back your advisory announcement (A ) Play Mode Press the button until the • MODE voice says ‘ A nswer Mode using Advisory Announcement’. Press the button. Voice • MODE says ‘Mode’. Press the button.
  • Page 33 To switch the answering machine on/off Answer On/Off Press the ANSWER ON/OFF button. The machine is ON when the button lights up. It is OFF when the button is not lit up. The voice tells you which outgoing message/ announcement is set. If you have a new message waiting, the light flashes.
  • Page 34 Using your Diverse 2015 answering machine To switch the day and time announcement off or on Your Diverse 2015 will automatically announce the day and time after each message. This is the default setting. You can switch this setting off and back on again. WXYZ Press the button.
  • Page 35 Length = unlimited. • Press the button. • Press the button. • Press the button. • Press the button. • Enter the code • Press the button to confirm. • The total recording time for messages and memos is 12 minutes. Recording memos You can leave memo messages on your Diverse 2015.
  • Page 36 Using your Diverse 2015 answering machine When the recording memory is full If you have recorded an advisory announcement as one of your outgoing messages, your Diverse 2015 will automatically play it as the outgoing message to all new callers. If not, your Diverse 2015 will not answer the call.

  • Page 37: Call Screening

    To stop playback at the base station Stop Press the button twice. • STOP To save messages at the base station You can save a message so it will be played back as though it was a new recording next time you want to hear your messages.
  • Page 38 Using your Diverse 2015 answering machine To hear incoming calls Make sure the speaker volume is set to an audible level. The default setting is ON. WXYZ Press the button. • Press the button. • Press the button. • Press the button.
  • Page 39 To adjust the number of rings before incoming calls are answered You can select the number of rings, from 1 to 9, before incoming calls are answered by the machine when it is switched ON. The default setting will be 4. WXYZ Press the button.

  • Page 40: Remote Access

    Remote access You can operate your answering machine from any registered handset and any other external phone. Touchtone Either From a Diverse handset WXYZ Press the button • Press the button. The voice • announces the current mode of operation, the number of messages on the memory and, if applicable, the day and time.
  • Page 41 If you make a mistake entering the system code, you hear the voice announce, ‘Incorrect PIN’. You can try again. After three incorrect entries, the answering machine disconnects the call. Remote operation Once you have accessed the answering machine from a Diverse handset or another telephone, all the operating instructions are the same.
  • Page 42 Remote access To stop playback Press the button twice. • To mark a message as new Press the button twice during • playback. The playback skips to the end of the message and the voice announces, ‘Message is marked as new’. Press to cancel.
  • Page 43 To record a new outgoing message First select the operating mode by following the previous instructions entitled ‘ To change the operating mode’. PQRS Press the button. The voice • announces, ‘Recording’. Press the button. The voice • says, ‘Recording announcement’. After the beep, speak your message.
  • Page 44 Remote access To delete an outgoing message/announcement First select operating mode by following the instructions on page 38 entitled ‘ To select the operating mode’. PQRS Press the button. The voice • announces, ‘Deleting’. Press the button to confirm • deletion.

  • Page 45: Remote Access Quick Guide

    Remote access quick guide From Diverse handset: Press the button. • Press the button. • Skip backwards Play back all messages Skip forwards No function Abort action (pause)/stop Recording Output announcement Answering machine on/off Operating mode Delete Status/help From another telephone: Dial your phone number.

  • Page 46: Additional Features

    Additional features Secrecy To obtain secrecy on an external • call, press the shows your handset’s internal number and you hear the internal dial tone. This allows you to talk to someone in the same room, without your caller hearing the conversation.
  • Page 47 To change between ring priority and collective ringing The handset must be switched ON. Press the button. • Press the # button. • Press the button. • Enter the system code • (default 0000). Press the button. • Press the button.
  • Page 48 Additional features To set the number of rings before ring priority calls all handsets You can specify the number of rings your selected handset can have before an incoming call is sounded at all available handsets. Press the button. • Press the # button.
  • Page 49 Using your Diverse 2015 with a Diverse 2000 Executive Handset Your Diverse 2015 comes complete with a Diverse Handset. If you wish, you can use a Diverse 2000 Executive Handset with the 2015 Base Station. To register your Executive Handset with your Diverse 2015 Base Station, please refer to the instructions in your Executive...

  • Page 50: Using Your Diverse 2015 With A Diverse Executive Handset

    Using your Diverse 2015 with a Diverse Executive Handset The following instructions can be found in your Executive Handset User Guide. Adjusting Handset settings (including Handset volumes, tones and confirmation tones). Call Transfer. Clearing numbers stored in the memory. Intercom calls. Making and Receiving calls.
  • Page 51 DIVERSE 2000 HANDSET (ADDITIONAL) Where the instruction begins; Press the button. • Press the button. • Press the button. • Press the button. • Where the instruction ends; Press the button to • the new setting. If the instruction Press LNR button appears anywhere, please replace with for the Executive Handset.

  • Page 52: Switchboard Compatibility

    Switchboard compatibility Your Diverse 2015 can be connected to all compatible switchboards. For a list of suitable switchboards, phone Diverse Helpline on or BT on 0345 908070 Entering external access codes for older switchboards. When you use your telephone on a...
  • Page 53 To re-set to TONE dialling Press the button then the • # button. Press the button. • Enter the current system code • (default 0000). Press the button. • Press the buttons • 0, 3, 7 Press the button to set tone •...
  • Page 54 • You may find it useful to enter 144 (for BT Chargecard access) as one of the access codes, together with an access pause of six seconds – see ‘Setting the access pause’ below.
  • Page 55 Registering a new Diverse 2000 Additional Handset with the base station Up to six handsets can be registered and operated from the Diverse 2015 base station. The system allows you to make internal intercom calls between two handsets while a third is making an external call.

  • Page 56: Registering A New Diverse Handset With The Base Station

    Registering a new Diverse handset with the base station At the handset: Press and hold down the • together with the until the display shows flashing Enter the 4 digit system code • (default 0000). Press the button. The beeps •...

  • Page 57: Operating With Additional Base Stations

    Operating with additional base stations Diverse handsets Diverse 2000 Additional Handset Diverse 2000 Executive Handset Diverse 2000 Charger – 871173. Please note - Diverse 2000 handsets will not work on Diverse 1000 base stations. Diverse 2000 Handsets are only compatible with the Diverse 2000 Charger.
  • Page 58 Diverse base station and up to four base stations with your Diverse handset to build up a comprehensive and easy-to-use cordless telephone system. The handset supplied with the base station is already registered as handset 1. The handset you wish to register...
  • Page 59 To set/clear the display of the base station number on a handset The default setting is to display the number. This is useful if your handset is connected to more than one base station. PQRS Press the button. • Press the button then the •...
  • Page 60 Operating with additional base stations To set your handset for manual base selection You can change automatic registration at a base station to manual registration. So if you are in an area where the ranges of two base stations overlap, you can specify which base station (and which outgoing line) you prefer to use.

  • Page 61: Maintenance

    Maintenance General Simply clean the handset and base station with a damp (not wet) cloth or an antistatic wipe. Never use household polish as this will damage your Diverse 2015. Never use a dry cloth as this may cause a static shock. Service Within the guarantee period If you experience a problem with...

  • Page 62: Help

    Help Your Diverse 2015 has been designed to be easy to use. If you should experience a problem, please check the following points before calling the Diverse Helpdesk. Emergency calls The emergency services can be contacted in the UK by dialling 999, or 112 which is valid in any country that is a member of the European Community.

  • Page 63: Solving Problems

    1.2V. Batteries are available from the Diverse Helpline 0345 908070 and your local BT shop. BT accepts no responsibility for damage caused to your Diverse 2015 handset by the use of non-NiCad batteries. Solving problems If you are having difficulties using your Diverse 2015, please check the following simple solutions.
  • Page 64 Help the handset, see page 18. Check that the telephone is plugged into the phone socket. Is the Diverse 2015 set up for ring priority at another handset? See page 42. Set the Diverse 2015 for collective ringing. Cannot get through, even though a dialling tone can be heard You may be set to the wrong signalling method.

  • Page 65: Technical Information

    The Diverse 2015 with up to 6 handsets has a REN of 1. Any other instrument provided by BT may be assumed to have a REN of 1 unless stated otherwise. A total REN of 4 is allowed.
  • Page 66 If you have any difficulties, contact BT on or the Diverse Helpline on 908070 Generally Diverse 2015 can be connected to any switchboard where a simple modern telephone can be used to make and receive calls.

  • Page 67: Technical Specification

    Technical specification Standard Number of channels Radio frequency range Duplex method Channel grid Bit rate Modulation Voice coding Transmitted power Range Important note: The range can be greatly reduced where conditions are not ideal (ie in certain buildings near bodies of water etc). Power supply Power consumption base station Operating time of handset...

  • Page 68: Index

    Index Additional handsets Adjusting number of rings Advisory announcement Access code/pause Answering machine At a glance Automatic base selection Base stations (additional) Batteries Charging Installing Low warning Replacing Belt clip Call barring Call screening Call timer Collective ringing Day and time Delete outgoing announcement Delete messages Displaying messages...
  • Page 69 Power Protected keypad Quick guide (remote access) Receiving calls Record announcement Recording memos Reset Register handset Redial Remote access Remove registered handset Returning Diverse 2015 Ring priority Save messages Secrecy Service Setting up Skip forwards and backwards Switchboard/PBX’s System code Technical information Technical specifications Time...
  • Page 70 Offices in Europe, North America, Japan and Asia Pacific. The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.

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