BT Premium Quick Setup And User Manual
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BT Premium Quick Setup And User Manual

Phone with 100% nuisance call blocking and mobile sync
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See also: User Manual
Premium Phone
with 100% nuisance call blocking
and mobile sync
Quick Set-up and User Guide
Digital Cordless Phone with Answer Machine
You'll need a Caller Display service from your network provider to use
Call Blocking and other Caller Display enabled features, including accessing
your Calls list. Charges may apply.

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Do you have a question about the Premium and is the answer not in the manual?

Questions and answers

Derek Marshall
January 26, 2025

which button do i press for the volume control on the hand set for a hard of hearing person

1
Linda Walker
March 25, 2025

How to get the BT Premium phone to ring and then transfer to answering machine. I had this before and have lost it.

0
3 comments:
Mr. Anderson
March 25, 2025

The BT Premium phone has a built-in answering machine with up to 60 minutes of recording time. To set it to ring and then transfer to the answering machine, follow these steps:

1. Access the phone's menu using the handset.
2. Navigate to the answering machine settings.
3. Select the option to turn on the answering machine.
4. Set the number of rings before the call transfers to the answering machine.
5. Optionally, record a personal outgoing message or use the default one.
6. Confirm and save the settings.

Once set up, the phone will ring for the specified number of times before transferring the call to the answering machine.

This answer is automatically generated

0
Linda Walker
March 25, 2025

@Mr. Anderson

0
Linda Walker
March 25, 2025

@Mr. Anderson Thanks for this. BT phone diverts straight to my mobile phone. Not ringing out or transferring to answering machine. Does not seem to retain Answer and record instruction.

0

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Summary of Contents for BT Premium

  • Page 1 Premium Phone with 100% nuisance call blocking and mobile sync Quick Set-up and User Guide Digital Cordless Phone with Answer Machine You’ll need a Caller Display service from your network provider to use Call Blocking and other Caller Display enabled features, including accessing...
  • Page 2 Contacts or you to choose which calls to accept Allowed list. or reject. • If you turn BT Call Blocking off, all calls will be allowed through, even if The Premium Phone with 100% they’re already on your blocked list.
  • Page 3 BT accepts no AAA NiMH 750mAh (already responsibility for damage caused to installed in the handset) your Premium Phone if you use any other type of batteries. If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...

  • Page 4: Quick Set-Up Guide

    Putting it is fully charged. as high as possible can help give • The base station should be you the best signal. plugged into the mains power socket all the time. BT Premium Phone Single 090630...
  • Page 5 Charge the handset batteries for 16 hours or your phone might not work. 3. Plug the phone line cord into the phone socket. BT Premium Phone Single 090630 If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...
  • Page 6 – up to a ITEM CODE: 090631 maximum of four per line – including alarm sytems and digital TV boxes. You can get BT ADSL micro filters from bt.com/shop You don’t need to use microfilters if your main phone socket has two...

  • Page 7: Follow The Set Up Wizard

    BT Call Blocking? other features. Menu Later Calls 7. Press Yes or No. Once you have gone through all features you press OK. If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...
  • Page 8 Premium Phone set-up wizard On some mobile phones you When following the set-up wizard to may be required to give access pair your phones with the Premium to your BT Premium phone to Phone, follow these steps. access the contacts list. You’ll need to allow this in order to import the 1.
  • Page 9 54 - 56 first. It contains troubleshooting tips for common problems and frequently asked questions. If you still need some help, call the Helpline on 0800 145 6789*. If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...

  • Page 10: Table Of Contents

    – Switching it on and off – When the handset is switched 25 To switch BT Call Blocking off on and at the home screen 19 Base buttons 26 Call control settings – My Blocked and Allowed lists 20 Using the phone –...
  • Page 11 – Turning remote access on or off – Playing your messages through – If you forget to switch on your the base answer machine – Delete all old (played) messages If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...
  • Page 12 Contents 41 Settings 46 BT Calling Features – Changing the handset ringtone – Changing BT Calling and volume – Features settings – Turning alert tones on or off – Call Diversion – Turn the handset tones on or off – Cancel Ringback –...
  • Page 13 – De-register a handset 53 Transfer a call – Hold a 3-way call 54 Common questions 57 Menu map 62 Help 65 General information If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...

  • Page 14: Getting To Know Your Phone

    Getting to know your phone Handset buttons Block button Gives you access to your call blocking features. See page 23. Left option button Use to select option displayed on the screen above the button. Contacts Gives you access to saved numbers. Scroll left Talk/Handsfree Make and answer calls.
  • Page 15 End a call. Exit from menu back to home screen. Press and hold to turn handset on or off. Press and hold to lock the phone. If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...

  • Page 16: Handset Display

    Getting to know your phone Handset display 12:06pm Shows handset battery status. Scrolls when the handset is charging. Handset 1 Empty frame flashes when battery needs recharging. On – missed call(s) in the Calls list with number of calls displayed. On –...

  • Page 17: Calls List Screen

    Options Caller blocked Please note the Calls list screen will only be displayed if you’ve subscribed to a Caller Display Service from your network provider. If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...

  • Page 18: Finding Your Way Around Your Phone

    Getting to know your phone Finding your way around your phone Your new phone’s menu is easy to Left option button Right option button Press to select the Press to select the navigate. Each menu has a list of option displayed on option displayed options, which you can see on the screen above...

  • Page 19: Base Buttons

    Flashes when the forward to the start of Press to play messages. handset is on a call. the next message. Press to stop messages during playback. If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...

  • Page 20: Using The Phone

    If you’ve pre-dialled the number, or dialled from the phonebook, your Premium Phone will ask which device you want to use to make the call if you have paired it with another device via Bluetooth. Choose it and your call will begin from the device you selected.

  • Page 21: Mute

    Calls list. You’ll see your most recent call. 2. Use the button to scroll to the entry you want to redial, press If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...

  • Page 22: Voicemail (Bt 1571)

    All handsets it’s advisable that you don’t use registered to the base will ring for up BT1571 if you’re using BT Call to two minutes. Blocking. If you’re not, and you want 2. To stop the ringing, press the to use BT1571 or another voicemail Find button again.

  • Page 23: Block Nuisance Calls

    Right button to select the mode the person you are calling is not you want. When you’ve found it, accepting your call. Please hang up”. press Save. If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...

  • Page 24: The Block Button

    . Switching it on and off If the number is displayed, you’ll be When BT Call Blocking is switched asked if you want to block it from on, it’s on for whichever mode calling again. Pressing Yes will end you’ve chosen.

  • Page 25: To Switch Bt Call Blocking Off

    On and Off. Choose the option you want and press Save. Important Call Blocking will not work on incoming calls via Bluetooth. If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...

  • Page 26: Call Control Settings

    27. the time. 3. You’ll see BT Call Blocking. Press 5. Choose whether you want calls OK again. from VIP numbers to be allowed or 4.

  • Page 27: The Vip List (Allows Certain Calls Through On Do Not Disturb)

    28 to find the contacts. 5. Press Options and then Add selected. Press OK and all the contacts you’ve picked will be added to the VIP list. If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...

  • Page 28: Contacts

    Contacts Adding a contact For BT Call Blocking to work properly, make sure you enter 1. When you’re on the home screen, the full dialling codes when press saving contacts. 2. Choose Options. When you see When storing international Add contact, press Left option...

  • Page 29: Editing Your Contacts

    Left option button numeric keypad. for options and then again to choose Delete Selected. 5. You’ll be asked to confirm, press Left option button If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...

  • Page 30: Bluetooth Contacts

    Contacts Bluetooth contacts If you would like to know how to import your mobile phone contacts to your Premium Phone, please refer to the instructions on page 47. To view previously imported contacts 1. When you’re on the home screen, press .

  • Page 31: Remove All

    ‘numbers’ allowed are: 1000 for each list. Please note this limit is for phone numbers and not contacts as some contacts may have multiple phone numbers. If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...

  • Page 32: Speed Dial

    Speed dial You can save numbers to speed Editing a speed dial entry dial by linking them with the 1-9 1. Press Left option button buttons on your handset. to open the menu and then use the button to scroll until you get Saving a speed dial entry to Speed Dial List and press Left 1.

  • Page 33: Caller Display And The Calls List

    Send text, press Select and blocked caller follow the instructions to send a text call matched to Bluetooth as shown on page 50. device 1 contacts list If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...

  • Page 34: Deleting An Entry, Or All Of The Calls List

    Speed dial 3. To save as a new contact, select call matched to Bluetooth New contact and press Left option device 2 contacts list button then select the contact type (Home, Mobile or Work) and Deleting an entry, or all of the press Left option button Calls list Type in the contact name and...

  • Page 35: Answer Machine

    At the end of playback, you’ll hear, 4. To save as a new contact, press “End of messages”. New contact and then Left option button If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...

  • Page 36: Sending A Text To A Number In

    Answer machine Highlight the type of number you Press the Left option button want to save, Home, Mobile or to send. Work and press Select to save. Type You can find more on sending text in the contact name and press Save. messages on page 50.

  • Page 37: Answer Mode

    Follow it, then to get to Use default msg and press press Left option button Left option button save when you’ve finished. If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...

  • Page 38: Record A Memo

    Answer machine or Ans. & record, depending on 5. Use the button to choose which setting you want to change between On and Off and press the ring delay for. Press Left option Down on the button to select button either the male or female voice 4.

  • Page 39: Call Screening Via The Handset Or

    Left option 3. Use the button again to get button to save. to Call screening and press Left option button If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...

  • Page 40: Remote Access

    Remote access With remote access you can operate Turning remote access on or off your answer machine all the time, You cannot turn remote access even if you forget to turn on your on until you have set a remote answer machine before you go out.

  • Page 41: Settings

    Colour option button theme, Wallpaper, Contrast and 4. Press Left or Right on the Screensaver. button to choose on or off for Voice If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...

  • Page 42: Handset Name

    Handset 1. Press Left option button First Ring 3. Edit the name using the keypad • Off (Default): When your Premium and press Left option button Phone receives a call on the landline, to save. it will delay ringing, until the Caller...

  • Page 43: Changing The Base Ringtone Melody And Volume

    1. Open the main menu and then button press Down on the until you get to Settings. Press Left option button If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...

  • Page 44: Resetting The Handset Or Base Settings

    Settings Resetting the handset or base settings 1. Open the main menu and find Settings by pressing Down on button. Press Left option button 2. Press Down on the button again to get to Reset. Press Left option button 3. Then choose between resetting the H/set settings or Base settings and press Left option button 4.

  • Page 45: Clock/Alarm

    5. Press Down on the again to choose the alarm tone and then press Left option button to save. If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...

  • Page 46: Bt Calling Features

    If you choose Cancel or Check status, the service will be called. Important Press Left option button You’ll need to subscribe to BT Calling Features to use some of these Cancel Ringback services. You might have to pay a 1. Press Down on the button fee.

  • Page 47: Bluetooth

    Premium Phone to appear in the list. When it does, type in the access code you’ve set (or 0000 if you haven’t chosen one yet). If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...

  • Page 48: Viewing Already Paired Devices

    Please note: When your mobile is paired with Premium When it’s finished, Paired with Phone it will always show in <device> will show on the Premium the paired devices menu. If it Phone screen. On your mobile phone is paired and connected, i.e.

  • Page 49: Removing A Paired Device

    Premium Phone to reflect those changes, you will need to re-import all contacts to your Premium Phone. If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...

  • Page 50: Text Messaging

    Text messaging If you’ve got a compatible landline 3. Send to will be highlighted. and network, your Premium Phone To send your message, press Left can send and receive text messages. option button , type the phone Find out more about fees and number, then press Left option compatibility at bt.com/terms...

  • Page 51: Accessing The Inbox, Drafts Folder Or Sent Folder

    1. When you are in Text Messages, Send centre number: press Down on the button until 1470P17094009 you see Settings. Press Left option Receive centre number: button 0800587529 If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...

  • Page 52: Using Additional Handsets

    Using additional handsets If you’ve bought a Premium Phone multiple pack, any additional Important handsets come pre-registered to the If you want to register another base. However, if you purchase an GAP compliant make of handset additional handset separately, you (i.e.

  • Page 53: Transfer A Call

    You can hold a 3-way call with two external callers. Or, you can hold a 3-way call between two internal handsets and one external caller. If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...

  • Page 54: Common Questions

    • Sometimes, it may take longer for How many contacts can I save? your Premium Phone to appear in a Your phone has three phone books mobile’s Bluetooth devices list and it and you can save 1000 contact may initially appear with a different numbers in each book.
  • Page 55 1. Pressing Left option button to open the main menu. 2. Use to scroll to Answer Phone and press Select. If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...
  • Page 56 Common questions 1. Press Down on the button or choose Calls. Then use Up and Down on the button to scroll through the list of calls. 2. If you want to call the number, press when the number you want is highlighted.

  • Page 57: Menu Map

    Use default msg Block numbers Add number Area codes Delete all Allow numbers Add number *If a message has been left Delete all on the answer machine. If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...
  • Page 58 Menu map Call control (cont.) Do Not Disturb On/Off VIP calls Outgoing calls Mobile calls International Premium rate All dialled calls VIP list Add VIPs These options will only be offered if the Remove VIPs VIP list is populated. VIP ringtone...
  • Page 59 Turn off Check status Bluetooth Rename Paired devices (only displayed if Ringtone there’ s a device paired) Delete device Pair new device Bluetooth name Bluetooth PIN If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...
  • Page 60 Menu map Settings Sounds Ringing External call Internal call Announced calls Volume Alert tones Voice message Text message Handset tones Keypad tones Confirmation Display Colour theme Wallpaper Contrast Screen saver Handset name Call settings Auto answer Auto end call Auto join calls First ring Base settings Ringing...
  • Page 61 Allow number Block number Delete call Send text Delete all *If a message has been left on the answer machine. If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...

  • Page 62: Help

    • Check if call divert is activated on line to be checked. the line. • Try testing your telephone on a • Check your BT Call Blocking telephone line in a different property settings. See Page 23. (e.g a neighbour’s or a friend’s line).
  • Page 63 • Try testing your telephone on a charged. telephone line in a different property • Ensure that the handset and base If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...
  • Page 64 • If you have BT 1571 or a phone was connected to is faulty. voicemail service from your network • Try connecting another known...

  • Page 65: General Information

    This could expose you to high voltages or other risks. Contact the Helpline on 0800 145 6789* for all repairs. If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...
  • Page 66 General information • Radio signal transmitted between Environmental the handset and base may cause • Do not expose to direct sunlight. interference to hearing aids. • The handset may become warm when the batteries are being • It is recommended that advice from a qualified expert be sought charged or during prolonged periods before using this product in the...
  • Page 67 090632) is in compliance with Directive 2014/53/EU. standard, or as a result of inferior workmanship or materials. Products If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...
  • Page 68 This month guarantee period. does not affect your statutory rights. • Proof of purchase is provided. • The equipment is returned to BT or Outside of the 12 month its agent as instructed. guarantee period • This guarantee doesn’t cover...
  • Page 69 BT Calling Features, or those services available via your network provider. The Premium Phone supports timed break recall but not earth loop recall. If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...
  • Page 72 Available in other formats including braille, large print or audio CD. If you would like a copy, please call 0800 145 6789*. * Calls made from within the UK mainland network and mobile networks are free. International call costs may vary. Premium Phone (11/17) Issue 2...

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