TSC TTP-286MT Series Service Manual
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TSC TTP-286MT Series Service Manual

Thermal transfer/direct thermal bar code printer
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TTP-286MT/ TTP-384MT Series
THERMAL TRANSFER / DIRECT THERMAL
BAR CODE PRINTER
SERVICE
MANUAL

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Summary of Contents for TSC TTP-286MT Series

  • Page 1 TTP-286MT/ TTP-384MT Series THERMAL TRANSFER / DIRECT THERMAL BAR CODE PRINTER SERVICE MANUAL...

  • Page 2: Table Of Contents

    TABLE OF CONTENT 1. FUNDAMENTAL OF THE SYSTEM ..................1 1.1. Overview ..........................1 2. ELECTRONICS........................5 2.1 Summary of Board Connectors..................5 2.2 Pin Configuration ......................10 3. MECHANISM.........................12 3.1 Remove Covers ........................ 12 3.2 Replacing the LCD Panel Module ................14 3.3 Replacing the Power Supply Unit ................

  • Page 3: Fundamental Of The System

    1. FUNDAMENTAL OF THE SYSTEM 1.1. Overview Front View LED indicators Touch screen Operation buttons Media viewer Paper exit chute Printer right side cover opener...
  • Page 4 Interior View Ribbon rewind spindle Prin Ribbon supply spindle Print head pressure adjustment knobs Print head release lever Label roll guards Label supply spindle Media guide bar Black mark sensor Prin Print head Ribbon sensor Gap sensor Platen roller Label guide Fixed screw...
  • Page 5 Rear View External label entrance chute Power cord socket Power switch Ethernet interface * SD card socket USB interface USB host RS-232C interface GPIO interface (Option) Centronics interface Note: The interface picture here is for reference only. Please refer to the product specification for the interfaces availability.
  • Page 6 * Recommended SD card specification Type SD card spec SD card capacity Approved SD card manufacturer V2.0 Class 4 Transcend V3.0 Class 10 Kingston SDHC V3.0 Class 10 Kingston V2.0 Class 4 Scandisk V3.0 Class 10 Scandisk V2.0 Class 4 Transcend V2.0 Class 4 Transcend...

  • Page 7: Electronics

    2. ELECTRONICS 2.1 Summary of Board Connectors Main board Connector Description Ethernet RJ-45 connector SD card slot USB device connector USB host connector RS-232C connector Microprocessor GPIO connector...
  • Page 8 Centronics port FPC connector TFT LCD panel FPC connector KEY & LED connector USB host internal connector (Reserve) I2C internal connector (Reserve) RFID module connector (4” 6pin / 6” or 8” 4pin) Ribbon recover sensor connector (For 6” 8” used only) (Blue) Description Voltage Ribbon encoder sensor...
  • Page 9 Description Voltage 0V: Cutter work Cutter enable 5V: Cutter stop 0V: Cutter positive cut Cutter direction 5V: Cutter negative cut Cutter position sensor 0V: Cutter stop switch 3.3V: Cutter work Peel sensor receiver A/D: 0~3.3V Logic power Cutter power I2C SCL signal I2C SDA signal Note: 9 Pin Mini Din for cutter/peel-off module connector...
  • Page 10 Description Voltage Black mark sensor A/D: 0~3.3V receiver Black mark sensor emitter power pin 4.0~4.1V: Emitter on Black mark sensor emitter 4.3~4.4V: Emitter off Gap sensor connector Description Voltage Power 4.0~4.1V: Emitter on Gap sensor emitter 4.3~4.4V: Emitter off 4.0~4.1V: Emitter on Black mark sensor emitter 4.3~4.4V: Emitter off Gap and black mark...
  • Page 11 GPIO with multi-interface board Connector Description Remark GPIO connector GPIO power and control signal connector Centronics port connector Centronics port FPC connector...

  • Page 12: Pin Configuration

    2.2 Pin Configuration RS-232C CONFIGURATION +5 V CONFIGURATION Centronics SPP Mode Nibble In/Out Function A low on this line indicates that there are valid data at the host. When this pin is de-asserted, the +ve Strobe clock edge should be used to shift the data into the device.
  • Page 13 Select Extensibility flag Ground No Defined 16-17 Ground Ground No Defined 19-30 Ground Ground No Defined A low set by the device indicates that the reverse Error / Fault data is available 33-35 Ground Ground No Defined Ethernet CONFIGURATION GPIO...

  • Page 14: Mechanism

    3. MECHANISM 3.1 Remove Covers 1. Remove 4 screws from printer. Screws 2. Open printer right side cover and remove 2 screws then close the cover. Screws 3. Remove the electronics cover. Electronics cover...
  • Page 15 4. Remove 3 screws from each hinge. Be careful the right side cover may fall out from the printer. Take out the right side cover from the printer. Screws Right side cover 5. Reassemble the parts in the reverse procedures.

  • Page 16: Replacing The Lcd Panel Module

    3.2 Replacing the LCD Panel Module 1. Refer to section 3.1 to remove the electronics cover. 2. Remove 2 screws on the module bracket. 3. Push the tab to remove the LCD panel module. PUSH 4. Remove 4 screws to remove the module bracket.
  • Page 17 5. Disconnect 3 harnesses to replace the LCD panel module. 6. Reassemble the parts in the reverse procedures.

  • Page 18: Replacing The Power Supply Unit

    3.3 Replacing the Power Supply Unit 1. Refer to section 3.1 to remove the electronics cover. 2. Disconnect 2 connectors and remove 2 screws on the power supply unit. Screws 3. Replace the power supply unit. 4 . Reassemble the parts in the reverse procedures.

  • Page 19: Replacing Multi-Interface Board

    3.4 Replacing Multi-interface Board 1. Refer to section 3.1 to remove the electronics cover. 2. Remove 2 screws from multi-interface board. Disconnect 2 connectors. Screws 3. Replace the multi-interface board. 4. Reassemble the parts in the reverse procedures.

  • Page 20: Replacing The Main Board

    3.5 Replacing the Main Board 1. Refer to section 3.1 and 3.4 to remove electronics cover and multi-interface board. 2. Remove 4 screws to take off the interface plate. 2. Disconnect all connectors from the main board. Remove 2 copper pillars and 2 screws. Screws Copper pillars 4.

  • Page 21: Replacing The Platen Roller Assembly

    3.6 Replacing the Platen Roller Assembly 1. Open printer right side cover. 2. Disengage print head lift lever. 3. Remove the cutter module or lower front panel. 4. Remove 4 screws from the platen holder. Screws Screws 5. Take out the platen holder, platen roller assembly and replace a new platen roller assembly.

  • Page 22: Replacing The Stepping Motor

    3.7 Replacing the Stepping Motor 1. Refer to section 3.1 to remove the electronics cover. 2. Disconnect the stepping motor connector. Remove 2 screws on the stepping motor. Screws 3. Replace the stepping motor. 4. Reassemble the parts in the reverse procedures.

  • Page 23: Replacing The Printhead Ass'y

    3.8 Replacing the Printhead ASS'Y 1. Open the printer right side cover. 2. Disengage printhead release lever. 3. Remove 2 screws from the mechanism. Screws 4. Carefully disconnect 3 connectors from the printhead ASS'Y . 5. Replace the printhead ASS'Y .
  • Page 24 Printhead ASS'Y 6. Connect the printhead cable and carefully slide assembly into the print mechanism. The holes of printhead assembly must align and then insert the tenons of print mechanism. Tenons Printhead ASS'Y Print mechanism 7. Reassemble the parts in the reverse procedures.

  • Page 25: Replacing The Gap And Black-Mark Sensor Module

    3.9 Replacing the Gap and Black-mark Sensor Module 1. Open the printer right side cover. 2. Disengage printhead release lever. 3. Refer to section 3.1 and 3.4 to remove electronics cover and multi-interface board. 4. Disconnect the gap and black-mark sensor connectors from the main board. Black-mark sensor module connector Gap sensor module...

  • Page 26: Replacing The Dc Motor

    3.10 Replacing the DC Motor 1. Refer to section 3.1 to remove the electronics cover. 2. Disconnect the DC motor connectors from the main board. 3. Remove 7 screws at the DC motor fixing plate and sensor modules. 4. Remove the DC motors by removing the 6 screws. Screws Screws 5.

  • Page 27: Installing The Cutter Module

    3.11 Installing the Cutter Module 1. Please turn off the power switch of printer before installing parts. 2. Open the printer right side cover. 3. Remove 2 screws to remove lower front panel. 4. Plug the cutter mini DIN cable connector into the cutter connector. The arrow mark on the connector must be at the upper side.
  • Page 28 6. Fasten the 2 screws at the cutter bracket to fix the cutter module to the printer mechanism. Note: Except for the linerless cutter, all regular/ heavy duty/ care label cutters DO NOT cut on media with glue. For more details, please refer to the cutter specification in the user’s manual.

  • Page 29: Replacing The Cutter Driver Ic Board

    3.12 Replacing the Cutter Driver IC Board 1. Remove 2 connectors on the cutter driver IC board. 2. Remove 2 screws to remove/replace the cutter driver IC board. 3. Reassemble the parts in the reverse procedures.

  • Page 31: Troubleshooting

    4. TROUBLESHOOTING 4.1 Common Problems The following guide lists the most common problems that might be encountered when operating this bar code printer. If the printer still does not function after all suggested solutions have been invoked, please contact the Customer Service Department of your purchased reseller or distributor for assistance.
  • Page 32 * Re-connect cable to interface. * If using serial cable, - Please replace the cable with pin to pin connected. - Check the baud rate setting. The default baud rate setting of printer is 9600,n,8,1. * If using the Ethernet cable, - Check if the Ethernet RJ-45 connector green LED is lit on..
  • Page 33 * Reload the supply. * Clean the printhead. * Clean the platen roller. * Adjust the print density and print speed. * Run printer self-test and check the printhead test pattern if there is dot missing in the pattern. * Change proper ribbon or proper label media. * Adjust the printhead pressure adjustment knob.
  • Page 34 Missing printing on * Wrong label size setup. * Set the correct label size. the left or right side of label RTC time is incorrect when reboot the * The battery has run down. * Check if there is a battery on the main board. printer Multi interface board * Check if the board is plugged in the right...

  • Page 35: Maintenance

    5. MAINTENANCE This session presents the clean tools and methods to maintain your printer. 1. Please use one of following material to clean the printer.  Cotton swab (Head cleaner pen)  Lint-free cloth  Vacuum / Blower brush  100% ethanol 2.
  • Page 36 Interior Brush or vacuum As needed Note:  Do not touch printer head by hand. If you touch it careless, please use ethanol to clean  Please use 100% Ethenol. DO NOT use medical alcohol, which may damage the printer head.

  • Page 37: Update History

    UPDATE HISTORY Date Content Editor * Modify section 3.11 (Installing cutter module) 2015/9/8 Camille * Add section 3.12 (Replacing cutter driver IC board) Modify section 1.1 (Recommended SD card specification) 2015/10/21 Camille...
  • Page 39 No.35, Sec. 2, Ligong 1st Rd., Wujie Tow nship, New Taipei City 23141, Taiw an (R.O.C.) Yilan County 26841, Taiw an (R.O.C.) TEL: +886-2-2218-6789 TEL: +886-3-990-6677 FAX: +886-2-2218-5678 FAX: +886-3-990-5577 Web site: w ww.tscprinters.com E-mail: printer_sales@tscprinters.com TSC Auto ID Technology Co., Ltd. tech_support@tscprinters.com...

This manual is also suitable for:

Ttp-384mt series

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