Lenovo ThinkCentre M900z User Manual
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Lenovo ThinkCentre M900z User Manual

Machine types: 10f2, 10f3, 10f4, and 10f5
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ThinkCentre M900z
User Guide
Machine Types: 10F2, 10F3, 10F4, and 10F5

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Summary of Contents for Lenovo ThinkCentre M900z

  • Page 1 ThinkCentre M900z User Guide Machine Types: 10F2, 10F3, 10F4, and 10F5...
  • Page 2 Important safety information” on page iii and Appendix F “Notices” on page 79. Third Edition (May 2016) © Copyright Lenovo 2015, 2016. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration...

  • Page 3: Table Of Contents

    Trusted Platform Module (TPM) ..installed ....An introduction to Lenovo programs ..Chapter 5. Advanced configuration . . 33 Using the Setup Utility program .
  • Page 4 Safety and warranty ... Lenovo Web site ... . Trademarks ....

  • Page 5: Read This First: Important Safety Information

    Replacement parts approved for customer installation are referred to as Customer Replaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs. You must closely follow all instructions when installing or replacing parts.

  • Page 6: Static Electricity Prevention

    Do not use any power cords where the electrical contacts on either end show signs of corrosion or overheating or where the power cord appears to have been damaged in any way. ThinkCentre M900z User Guide...

  • Page 7: Extension Cords And Related Devices

    • Ventilation slots, fans, and heat sinks are provided with the product for safety, comfort, and reliable operation. These features might inadvertently become blocked by placing the product on a bed, sofa, carpet, or other flexible surface. Never block, cover, or disable these features. © Copyright Lenovo 2015, 2016...

  • Page 8: Operating Environment

    • Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. • Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure. ThinkCentre M900z User Guide...

  • Page 9: Power Supply Statement

    • Keep remote controls, toys, and other items that might attract children off the computer. • Keep the computer, cables, and cords out of the reach of children. • Supervise children in rooms where these safety tips have not been followed. © Copyright Lenovo 2015, 2016...
  • Page 10 ThinkCentre M900z User Guide...

  • Page 11: Chapter 1. Product Overview

    Integrated camera activity indicator (some models) Integrated camera (some models) Optical drive eject/close button (some models) Monitor/computer mode switch Brightness-up control (computer mode) Brightness-down control (computer mode) Microphone mute/unmute control (computer mode) Power button Microphone mute/unmute indicator © Copyright Lenovo 2015, 2016...
  • Page 12 • Power indicator When the power indicator is on, the computer is on. • Storage drive activity indicator When the storage drive activity indicator is on, the storage drives are in use. ThinkCentre M900z User Guide...

  • Page 13: Rear View

    If you want to use the computer with the stand removed, do not turn on the computer before contacting the Lenovo Customer Support Center for the additional thermal solution. • If your computer does not come with a computer stand, do not tear off the Mylar on the rear of the computer.
  • Page 14 Used to connect an external modem, a serial printer, or other devices that use a serial connector. • USB 3.0 connector Used to connect a device that requires a USB 2.0 or USB 3.0 connection, such as a keyboard, a mouse, a scanner, a printer, or a PDA. ThinkCentre M900z User Guide...

  • Page 15: Computer Components

    Computer components Note: Depending on your computer model, some of the following components might not be available. Figure 3. Computer components Tilt-only monitor stand base UltraFlex II Stand Tilt-only monitor stand Back cover Memory module Memory module shield Storage drive Storage drive bracket Power cord Chapter 1...

  • Page 16: Machine Type And Model Label

    Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service. The machine type and model label is attached on the side of your computer as shown.
  • Page 17 Your computer is preinstalled with Windows 7 or Windows 10 operating system. Additional operating systems might be identified by Lenovo as compatible with your computer. To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system provider.
  • Page 18 • Windows Management Instrumentation (WMI) Windows Management Instrumentation is a set of extensions to the Windows Driver Model. It provides an operating system interface through which instrumented components provide information and notification. ThinkCentre M900z User Guide...

  • Page 19: Specifications

    Specifications This section lists the physical specifications for your computer. Dimensions (without a computer stand) Width: 584 mm (23.0 inches) Height: 390 mm (15.4 inches) Depth: 45 mm (1.8 inches) Weight (without the package) Maximum configuration as shipped: 10.9 kg (24.0 lb) Environment •...

  • Page 20: Installing A Program That Is Ready To Be Installed

    Installing a program that is ready to be installed Note: For Windows 7, depending on the computer model, some of the Lenovo programs might be ready to be installed, so you need to install them manually. Then, you can access and use these programs.
  • Page 21 – Read how-to articles, explore Lenovo forums, and stay up-to-date on technology news with articles and blogs from trusted sources. Lenovo Companion is filled with exclusive Lenovo content to help you learn more about what you can do with your computer.
  • Page 22 ThinkCentre M900z User Guide...

  • Page 23: Chapter 2. Using Your Computer

    If you want to use the computer with the stand removed, do not turn on the computer before contacting the Lenovo Customer Support Center for the additional thermal solution. • If your computer does not come with a computer stand, do not tear off the Mylar on the rear of the computer.

  • Page 24: Adjusting The Ultraflex Ii Stand

    1. You can adjust the vertical position of the computer between 5° to the front and 61° to the rear as shown. Figure 7. Adjusting the vertical position of the computer to the front or to the rear ThinkCentre M900z User Guide...
  • Page 25 2. After you adjust your computer to the rear, you can adjust the UltraFlex II Stand downward within a range of 59° as shown. Figure 8. Adjusting the UltraFlex II Stand downward 3. You can adjust the angle of the computer between 45° to the left and 45° to the right as shown. Figure 9.

  • Page 26: Registering The Computer

    Lenovo for help. In addition, some locations offer extended privileges and services to registered users. To register the computer with Lenovo, ensure that the computer is connected to the Internet. Then, go to http://www.lenovo.com/register and follow the instructions on the screen.

  • Page 27: Using A Disc

    3. If the icon is still not displayed in the Windows notification area, repeat step 1. Using a disc This section provides information about using a disc and the optical drive. Guidelines about using the optical drive When using the optical drive, follow these guidelines: •...

  • Page 28: Recording A Disc

    This section provides information about connecting to a network. If you cannot connect the computer to a network, see “Networking problems” on page 43. Connecting to an Ethernet LAN You can connect the computer to an Ethernet LAN by connecting an Ethernet cable to the Ethernet connector. ThinkCentre M900z User Guide...

  • Page 29: Connecting To A Wireless Lan

    DANGER To avoid the risk of electrical shock, do not connect the telephone cable to the Ethernet connector. Connecting to a wireless LAN You can connect the computer to a wireless LAN without the use of an Ethernet cable but by means of radio waves only.
  • Page 30 • To make it easier to read or edit a document, use two fingers to zoom in, zoom out, scroll, or rotate on the touch screen. ThinkCentre M900z User Guide...

  • Page 31: Chapter 3. You And Your Computer

    Comfort Although no single working position is ideal for everyone, here are a few guidelines to help you find a position that suits you best. The following figure sets an example for your reference. © Copyright Lenovo 2015, 2016...

  • Page 32: Accessibility Information

    Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience. You also can get the most up-to-date accessibility information from the following Web site: http://www.lenovo.com/accessibility...
  • Page 33 Ease of Access Center Ease of Access Center on the Windows operating system enables users to configure their computers to suit their physical and cognitive needs. To use Ease of Access Center, do the following: 1. Click the Start button to open the Start menu. 2.
  • Page 34 – Change the size of the items on the desktop or a window. Note: This function might not work on some windows. If your mouse has a wheel, press and hold Ctrl, and then scroll the wheel to change the item size. ThinkCentre M900z User Guide...

  • Page 35: Cleaning The Computer

    Then, you can type a message on the computer and send it to the telephone. Documentation in accessible formats Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader.

  • Page 36: Keeping The Computer Current

    The cause of a problem might be change in hardware, change in software, or any other actions that might have taken place. A log book can help you or a Lenovo technician determine the cause of a problem. • Back up your data on the storage drive regularly. You can restore the storage drive from a backup.

  • Page 37: Moving The Computer

    To get the latest system updates for the computer, ensure that the computer is connected to the Internet and do one of the following: • Use one of the following Lenovo programs to get the system updates, such as device driver updates, software updates, and BIOS updates: –...
  • Page 38 ThinkCentre M900z User Guide...

  • Page 39: Chapter 4. Security

    “Computrace Agent software embedded in firmware” on page 32 • “Trusted Platform Module (TPM)” on page 32 Locking the computer This section provides information about locking the computer with the locking devices to keep the computer safe. © Copyright Lenovo 2015, 2016...

  • Page 40: Attaching A Kensington-Style Cable Lock

    The cable lock also locks the buttons used to open the computer cover. This is the same type of lock used with many notebook computers. You can order such a cable lock directly from Lenovo by searching for Kensington at: http://www.lenovo.com/support Figure 11.

  • Page 41: Using Fingerprint Authentication

    • For Windows 7: Open the Fingerprint Manager Pro or ThinkVantage Fingerprint Software program provided by Lenovo. See “Accessing a program on the computer” on page 9. For more information about using the program, refer to the help system of the program.

  • Page 42: Protecting Data Against Viruses

    The computer is preinstalled with an antivirus program to help you guard against, detect, and eliminate viruses. Lenovo provides a full version of antivirus software on the computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.

  • Page 43: Chapter 5. Advanced Configuration

    3. Select the feature you want to enable or disable and press Enter. 4. Select the desired setting and press Enter. 5. Exit the Setup Utility program. See “Exiting the Setup Utility program” on page 37. © Copyright Lenovo 2015, 2016...

  • Page 44: Enabling Or Disabling The Erp Lps Compliance Mode

    Enabling or disabling the ErP LPS compliance mode Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go http://www.lenovo.com/ecodeclaration You can enable the ErP LPS compliance mode in the Setup Utility program to reduce the consumption of electricity when the computer is off or in sleep mode.

  • Page 45: Enabling Or Disabling The Configuration Change Detection Feature

    1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 33. 2. Select Power ➙ Intelligent Cooling Engine (ICE) and press Enter. 3. Select ICE Thermal Alert and press Enter. 4. Select the desired setting and press Enter. 5.

  • Page 46: Selecting A Startup Device

    • If the storage device is an external device other than a disc, connect the storage device to the computer. 2. Start the Setup Utility program. See “Starting the Setup Utility program” on page 33. 3. Select Startup. ThinkCentre M900z User Guide...

  • Page 47: Exiting The Setup Utility Program

    To update the BIOS, do the following: 1. Go to http://www.lenovo.com/drivers. 2. Download the flash BIOS update driver for the operating system version or the ISO image version (used to create a flash update disc). Then, download the installation instructions for the flash BIOS update driver you download.
  • Page 48 ThinkCentre M900z User Guide...

  • Page 49: Chapter 6. Troubleshooting, Diagnostics, And Recovery

    5. Recover your operating system. See “Recovery information” on page 48. 6. If none of these actions solve your problem, contact the Lenovo Customer Support Center. For a list of Lenovo Support phone numbers, go to http://www.lenovo.com/support/phone. For more information about help, service, and technical assistance, see Chapter 8 “Getting information, help, and service”...

  • Page 50: Audio Problems

    • Click the volume icon in the Windows notification area on the taskbar. Then, click the speaker icon on top of the volume control. Click the Levels tab and ensure that the Balance settings are set correctly . ThinkCentre M900z User Guide...

  • Page 51: Cd Problems

    Note: If the volume icon is not displayed in the Windows notification area, add the icon to the notification area. See “Adding an icon to the Windows notification area” on page 16. CD problems This section provides solutions to CD-related problems. A CD or DVD does not work Solutions: •...

  • Page 52: Intermittent Problems

    "No Operating System Found" message or the system not starting up from the correct storage drive Symptom: "No Operating System Found" message or the system not starting up from the correct storage drive Solutions: • Ensure that all storage drive signal cables and power cables are connected correctly. ThinkCentre M900z User Guide...

  • Page 53: Screen Problems

    • Ensure that the storage drive the computer starts up from is listed as the first startup device in the Setup Utility program. Refer to “Changing the startup device sequence permanently” on page 36. Note: In rare cases, the storage drive with the operating system might get corrupted or damaged. In such cases, you might need to replace the storage drive.
  • Page 54 • For Windows 10, enable the wireless LAN feature in Windows Settings. Click the Start button to open the Start menu, and then click Settings ➙ Network & Internet ➙ Wi-Fi. Turn on the Wi-Fi feature. • Enable the wireless LAN adapter. ThinkCentre M900z User Guide...

  • Page 55: Performance Problems

    1. Depending on your Windows version, do one of the following: – For Windows 7: Click the Start button to open the Start menu. – For Windows 10: Right-click the Start button to open the Start context menu. 2. Click Control Panel. View Control Panel using Large icons or Small icons, and then click Network and Sharing Center ➙...
  • Page 56 – To turn some Windows features off, click Turn Windows features on or off. Follow the instructions on the screen. – To remove some unnecessary programs, select the program you want to remove, and then click Uninstall/Change or Uninstall. Insufficient free memory space Solutions: ThinkCentre M900z User Guide...

  • Page 57: Serial Connector Cannot Be Accessed

    • Detach and reconnect the USB connector to reset the USB device. I cannot install the Windows 7 operating system using an external USB device Solution: Go to http://www.lenovo.com/support to download and install USB drivers. Software and driver problems This section provides solutions to software- and driver-related problems.

  • Page 58: Diagnostics

    If you are unable to isolate and repair the problem yourself after running Lenovo Solution Center, save and print the log files created by the program. You might need the log files when you speak to a Lenovo technical support representative.

  • Page 59: Recovery Information For Windows 10

    37. 2. Follow the instructions on the screen to choose the appropriate recovery solution. • Use the recovery disc set provided by Lenovo to restore the entire storage drive to the factory-default settings. – If the computer comes with the recovery disc set, follow the instructions shipped with the disc set.
  • Page 60 Note: To create a recovery medium, see “Good maintenance practices” on page 25. • Use the recovery USB key provided by Lenovo to restore the entire storage drive to the factory-default settings. – If the computer comes with the recovery USB key, follow the instructions shipped with the USB key.

  • Page 61: Chapter 7. Installing Or Replacing Hardware

    • When installing or replacing an option, use the appropriate instructions in this section along with the instructions that come with the option. • In most areas of the world, Lenovo requires the return of the defective CRU. Information about this will come with the CRU or will come a few days after the CRU arrives.

  • Page 62: Replacing The Computer Stand

    Figure 12. Removing the tilt-only monitor stand from the computer cover 4. Loosen the screw on the base, and then remove the tilt-only monitor stand from the base as shown. Figure 13. Removing the tilt-only monitor stand from the base ThinkCentre M900z User Guide...
  • Page 63 5. Insert the screw on the base into the corresponding hole in the new tilt-only monitor stand. Then, tighten the screw to secure the monitor stand. Figure 14. Installing the tilt-only monitor stand to the base 6. Insert the two hooks on the new tilt-only monitor stand into the corresponding holes in the computer cover as shown.

  • Page 64: Removing The Back Cover

    1. Remove any media from the drives and turn off all connected devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Unlock any locking device that secures the back cover. ThinkCentre M900z User Guide...

  • Page 65: Replacing The Memory Module Shield

    3. Place a soft, clean towel or cloth on the desk or surface. Hold the sides of your computer and gently lay it down so that the screen is against the surface and the computer cover is facing up. 4. Remove the computer stand. See “Replacing the computer stand” on page 52. 5.

  • Page 66: Replacing A Memory Module

    3. Remove the memory module shield to expose the memory module. See “Replacing the memory module shield” on page 55. 4. Open the retaining clips and gently pull the memory module out of the memory slot. Figure 21. Removing a memory module ThinkCentre M900z User Guide...

  • Page 67: Replacing The Storage Drive

    5. Insert the notched end of the new memory module into the slot . Press the memory module firmly and pivot the memory module until it snaps into position. Ensure that the memory module is secured in the slot and does not move easily. Figure 22.
  • Page 68 7. Flex the sides of the storage drive bracket and insert the four pins on the bracket into the corresponding holes in the new storage drive. Figure 25. Installing the storage drive into the bracket 8. Connect the storage drive cable to the storage drive. ThinkCentre M900z User Guide...

  • Page 69: Completing The Parts Replacement

    9. Insert the two tabs on the storage drive bracket into the corresponding holes in the chassis. Then, pivot the storage drive bracket downward until it snaps into position. Figure 26. Installing the storage drive bracket and the storage drive What to do next: •...
  • Page 70 7. Update your configuration. See “Using the Setup Utility program” on page 33. 8. If a newly installed hardware component does not work normally, update the device driver. See “Keeping the computer current” on page 26. ThinkCentre M900z User Guide...

  • Page 71: Chapter 8. Getting Information, Help, And Service

    Ensure that you read and understand all safety information before using the computer. Lenovo Web site The Lenovo Web site (http://www.lenovo.com) provides up-to-date information and services to help you buy, upgrade, and maintain the computer. You also can do the following: •...

  • Page 72: Lenovo Support Web Site

    • Engineering Change management - There might be changes that are required after a product has been sold. Lenovo or your reseller will make selected Engineering Changes (ECs) that apply to your hardware available.

  • Page 73: Using Other Services

    For technical assistance with the installation of or questions related to Service Packs for your preinstalled Microsoft Windows product, go to the Microsoft Product Support Web site at http://support.microsoft.com. You also can contact the Lenovo Customer Support Center for help. Some fees might apply. Purchasing additional services During and after the warranty period, you can purchase additional services.
  • Page 74 ThinkCentre M900z User Guide...

  • Page 75: Appendix A. Regulatory Information

    • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
  • Page 76 Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Meitnerstr. 9, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.

  • Page 77: Eurasian Compliance Mark

    The ac power cord shipped with your product can be used only for this specific product. Do not use the ac power cord for other devices. Lenovo product service information for Taiwan Keyboard and mouse compliance statement for Taiwan Eurasian compliance mark Brazil audio notice Ouvir sons com mais de 85 decibéis por longos períodos pode provocar danos ao sistema auditivo.

  • Page 78: Taiwan Vision Precaution Notice

    All regulatory notices are available on the Lenovo Support Web site in electronic format. To access electronic copies of the documentation, go to http://www.lenovo.com/UserManuals.

  • Page 79: Appendix B. Weee And Recycling Information

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.

  • Page 80: Recycling Information For Brazil

    If you need to replace it with a new one, contact your place of purchase or contact Lenovo for service. If you need to dispose of a disused lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal operator, and follow their instructions.

  • Page 81: Battery Recycling Information For The European Union

    If the battery needs to be replaced, contact your place of purchase or contact Lenovo for service. If you need to dispose of a lithium battery, insulate it with vinyl tape, contact your place of purchase or a waste-disposal operator, and follow their instructions.
  • Page 82 ThinkCentre M900z User Guide...

  • Page 83: Appendix C. Restriction Of Hazardous Substances (Rohs) Directive

    For more information about Lenovo worldwide compliance on RoHS, go to: http://www.lenovo.com/social_responsibility/us/en/RoHS_Communication.pdf Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Waste Electrical and Electronic Equipment (WEEE). Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management &...

  • Page 84: China Rohs

    China RoHS Taiwan RoHS ThinkCentre M900z User Guide...

  • Page 85: Appendix D. China Energy Label

    Appendix D. China Energy Label © Copyright Lenovo 2015, 2016...
  • Page 86 ThinkCentre M900z User Guide...

  • Page 87: Appendix E. Energy Star Model Information

    For more information about ENERGY STAR, go to: http://www.energystar.gov Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, set the following power-management features to take effect when your computer has been inactive for a specified duration: Table 1.
  • Page 88 ThinkCentre M900z User Guide...

  • Page 89: Appendix F. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 90: Trademarks

    Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo ThinkCentre The ThinkCentre logo Rescue and Recovery ThinkVantage Microsoft, Windows, and Windows Media are trademarks of the Microsoft group of companies.

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