Troubleshooting Guide; Requirements Before Contacting Samsung Customer Service Centre - Samsung DB32D User Manual

Troubleshooting Guide

Requirements Before Contacting Samsung Customer Service Centre

Before calling Samsung Customer Service
Testing the Product
Centre, test your product as follows. If
the problem persists, contact Samsung
Check if your product is operating normally by using the product test function.
Customer Service Centre.
If the screen remains blank while the power LED blinks even when the product is correctly connected to a PC, perform product testing.
1
2
3
If the screen remains blank, check the PC
system, video controller and cable.
4
Checking the Resolution and Frequency
Not Optimum Mode
(refer to Supported Resolutions).
Power off both the PC and product.
Disconnect all the cables from the product.
Power on the product.
If No Signal is displayed, the product is operating normally.
will briefly be displayed if a mode that exceeds a supported resolution is selected