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Problem
The appliance
produces a
pumping sound/
the handle
vibrates.
Steam and water
leak around
Decalc door,
steam trigger and
gripping area.
Steam gets
weaker over time
Steam leaves
stains on the
garment or
impurities
come out of the
steamer head
Possible cause
Water is pumped to
the steamer head
to be converted
into steam.
The water level in
the water tank is
too low.
Decalc inlet stopper
is not inserted
properly.
Water tank filling
door is not closed
properly
Scales/calc are
formed inside the
appliance.
Scales/calc are
formed inside the
appliance.
Solution
This is normal.
Unplug the appliance and
refill the water tank.
Open the Decalc door and
push in the Decalc inlet
stopper. Close the Decalc
door.
If this persists, please
stop using the appliance.
Contact an authorized
Philips service centre.
Press down the filling door.
Perform Decalc function
(refer to
section).
Perform Decalc function
(refer to
section).
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