Panasonic KV-S1037X Operating Manual
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Panasonic KV-S1037X Operating Manual

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Operating Manual
Document Scanner
KV-S1037X
Model No.
These instructions contain information on operating the scanner. Before reading these instructions, please read
the Quick Installation Guide enclosed with this unit.
Keep all documentation in a safe place for future reference.
Current model availability depends on your country/area. Please contact your dealer.

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Summary of Contents for Panasonic KV-S1037X

  • Page 1 Operating Manual Document Scanner KV-S1037X Model No. These instructions contain information on operating the scanner. Before reading these instructions, please read the Quick Installation Guide enclosed with this unit. Keep all documentation in a safe place for future reference. Current model availability depends on your country/area. Please contact your dealer.
  • Page 2 Introduction Introduction Thank you for purchasing a Panasonic Document Scanner. Trademarks • Microsoft, Windows, Windows Vista, and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. • ISIS is a registered trademark or trademark of Open Text Corporation.
  • Page 3 Presto! PageManager 9 is an application for scanning, sharing and organizing documents. The edition of Presto! PageManager 9 included with this unit is different to the commercially available one. Panasonic does not provide technical support / customer service for Presto! PageManager 9 and Presto! BizCard 6. Please contact NewSoft Technology Corporation at: http://www.newsoftinc.com/support/tech-supportcontant.php...
  • Page 4 Introduction System Requirements Computer IBM PC/AT or compatible machine with a DVD-ROM drive Intel Core 2 Duo 1.8 GHz or higher USB 3.2 Gen1 (backward compatible) Interface LAN (10Base-T / 100Base-TX / 1000Base-T) Wireless LAN (IEEE802.11n/g/b) Recommended web Internet Explorer 11 / Mozilla Firefox (latest version) / Google Chrome (latest browser version) Note...
  • Page 5 Introduction Copyright and license information Software license for SNMP protocol This product contains Net-SNMP software and uses it based on the following license conditions. ---- Part 1: CMU/UCD copyright notice: (BSD like) ----- Copyright 1989, 1991, 1992 by Carnegie Mellon University Derivative Work - 1996, 1998-2000 Copyright 1996, 1998-2000 The Regents of the University of California All Rights Reserved...
  • Page 6 Introduction Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: • Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. •...
  • Page 7 Introduction Software license for SNMP protocol This product also contains software which includes following notices and licenses. Copyright 1988, 1989, 1990 by Carnegie Mellon University Copyright 1989 TGV, Incorporated All Rights Reserved Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of CMU and TGV not be used in advertising or publicity pertaining to distribution of the software without...

  • Page 8: Table Of Contents

    Table of Contents Table of Contents 1 Feature Highlights ................11 2 Before You Start ................... 12 Precautions ........................12 Management of documents and scanned data ............14 Security Notice ......................14 2.3.1 Management of setting information ................14 Check the Accessories ....................15 2.4.1 Optional Accessories ....................
  • Page 9 Table of Contents 6.3.2.1 Removing the mixed batch card guide ..............45 6.3.2.2 Installing the mixed batch card guide ................ 45 6.3.2.3 Using the Mixed Batch Card Guide ................46 6.3.3 Using Control Sheets ....................47 6.3.3.1 About Printing Control Sheets ................... 48 Using Push Scan ......................
  • Page 10 Table of Contents 10.13 Uninstalling the Software ................... 107 10.14 Repacking Instructions ....................108 10.15 Specifications ......................110...

  • Page 11: Feature Highlights

    1 Feature Highlights 1 Feature Highlights Network Function • This scanner can be connected directly to a network (wired/wireless). Push Scan • If you register the scanning conditions for a job in advance, you can start scanning without operating the computer.

  • Page 12: Before You Start

    2 Before You Start 2 Before You Start 2.1 Precautions Illegal Duplication It is unlawful to make duplicates of certain documents. Duplicating certain documents may be illegal in your country/area. Penalties of fines and/or imprisonment may be imposed on those found guilty. The following are examples of items that may be illegal to duplicate in your country/area.
  • Page 13 • For details about the roller cleaning paper, please refer to the Safety Data Sheet (SDS). Please ask your Panasonic sales company about obtaining the Safety Data Sheet. • If the bag is left opened for a long period of time before using it, the alcohol will evaporate. Please use the roller cleaning paper immediately after opening the bag.

  • Page 14: Management Of Documents And Scanned Data

    When having your computer or hard disk serviced, or when disposing of your computer or hard disk, completely erase any stored image data. 2.3 Security Notice Panasonic cannot be responsible for following types of damages. • Any damages due to misuse of this unit.

  • Page 15: Check The Accessories

    — Use the power cord appropriate for where you use Power cord the unit. AC adaptor Panasonic AC adaptor PNLV6507 See "10.2 Shading Adjustment" (page 89) when Shading paper performing shading adjustment. The number of guidance sticker may vary Guidance sticker depending on the country/area.

  • Page 16: Optional Accessories

    2.4.1 Optional Accessories 2.4.1 Optional Accessories Part Name Part Number Notes Roller exchange kit See "9.3 Replacing the Rollers" • Paper feed roller KV-SS058 (page 82). • Double feed prevention roller module See "Roller Cleaning Paper" (page Roller cleaning paper KV-SS03 13).

  • Page 17: Location Of Controls

    3 Location of Controls 3 Location of Controls 3.1 Main Unit 3.1.1 Front Document guides Door open button : Used to open the ADF door. ADF door Exit tray Exit extension tray 1 Exit extension tray 2 Exit support Used if paper curls and cannot be fed properly when scanning thin paper (page 41). Operation panel For details, refer to "5 Operation Panel"...

  • Page 18: Rear

    3.1.2 Rear Feed tray : Load the documents with the surface to be scanned facing down. : Make sure to remove paper clips and staples from documents. Feed extension tray Manual feed selector You can select the document feeding method from automatic feeding or manual feeding. For details, refer to "6.3.1 Using Manual feeding"...

  • Page 19: Installation

    4 Installation 4 Installation 4.1 Required Space Around the Scanner In order to ensure proper operation, install the unit maintaining the proper distances from surrounding objects, as shown in the following illustration. 210 mm*¹ (8.3 in.) 320 mm*¹ (12.6 in.) [Top View] *1 Clearance required to set the feed tray and exit tray.

  • Page 20: Installing The Software

    4.2 Installing the Software 4.2 Installing the Software Notice • Make sure to log on as an administrator to install the software. The software on the enclosed Software / Manual DVD-ROM can be installed on your computer. You can select from the 2 installation methods below, depending on your needs. a.

  • Page 21: When Using This Unit With A Wired Lan Connection

    4.2.2 When using this unit with a wired LAN connection 4.2.2 When using this unit with a wired LAN connection For details about network-related settings, consult your network administrator. Insert the Software / Manual DVD-ROM into the CD/DVD drive on your computer. •...

  • Page 22: When Using This Unit With A Wireless Lan Connection

    4.2.3 When using this unit with a wireless LAN connection 4.2.3 When using this unit with a wireless LAN connection For details about network-related settings, consult your network administrator. Insert the Software / Manual DVD-ROM into the CD/DVD drive on your computer. •...

  • Page 23: Simple Ap Mode

    4.2.3 When using this unit with a wireless LAN connection 4.2.3.1 Simple AP mode In simple AP mode, up to 5 computers or other mobile devices can be connected directly to the scanner via a direct wireless connection. This mode will allow you to wirelessly scan documents or configure the scanner network interface.

  • Page 24: Station Mode

    4.2.3 When using this unit with a wireless LAN connection 4.2.3.2 Station mode After installing the software, you can use this unit in station mode of wireless LAN by the following procedure. Turn ON the wireless LAN ON/OFF switch. Turn ON the unit's power (page 28). •...

  • Page 25: Viewing Operating Manual And Help Installed

    [Scanner Manuals]. Select the manual. • The manual will open. Note • In Windows 8 and Windows 10, select the [Panasonic Document Scanner] section on the Apps screen. 4.3.2 To view the help For Image Capture Plus Select [All Programs] [Panasonic] [Image Capture Plus] [Image Capture Plus Help].

  • Page 26: Operation Panel

    5 Operation Panel 5 Operation Panel (Red) Lights when an error occurs. (Green) Shows the wireless LAN status. (Green) Shows the scanner’s status. Power button ( ) For details, see "6.1.1 Turning ON/OFF the unit's power" (page 28). Skip button ( If you press this button after a double feed is detected and scanning has been paused, the document (or documents) detected as a double feed will be scanned.

  • Page 27: About Led

    5.1 About LED 5.1 About LED The status of the scanner is displayed by the LED (Red), the LED (Green), and the LED (Green), as shown in the table below: (Red) (Green) Status Power OFF Ready mode or Scanning Blinking (Fast) Warming up Blinking (Fast, 2 times consecutively) Double Feed Skip mode...

  • Page 28: Operation

    6 Operation 6 Operation 6.1 Basic Operations 6.1.1 Turning ON/OFF the unit's power Turning ON the unit's power Press the power button ( ). • The LED (Green) will flash and then turn on. Turning OFF the unit's power Press and hold the power button ( ) for 1 second or more to turn the unit off. 6.1.2 Returning from sleep mode Press the Start/Stop button ( ) on the operation panel.

  • Page 29: Setting The Feed Tray

    6.1.3 Setting the feed tray 6.1.3 Setting the feed tray Open the feed tray. Pull out the feed extension tray. Note • If the length of the document is short (e.g., a card or a business card), you may be able to scan the document without opening the feed tray.

  • Page 30: Setting The Exit Tray

    6.1.4 Setting the exit tray 6.1.4 Setting the exit tray Set the exit tray depending on the documents. Pull out the exit tray. Open the exit extension tray 1. Open the exit extension tray 2.

  • Page 31: Opening/Closing The Adf Door

    6.1.5 Opening/Closing the ADF door 6.1.5 Opening/Closing the ADF door Opening the ADF door Press the door open button ( ), and open the ADF door ( ). Note • If you are using the unit with the feed tray closed, open the feed tray before opening the ADF door. Closing the ADF door Push both sides of the ADF door down slowly until it clicks into place.

  • Page 32: Changing The Scanner Connected Over Lan

    6.1.6 Changing the Scanner Connected over LAN 6.1.6 Changing the Scanner Connected over LAN You can change which scanner to use with the LAN Connection. Start the Network Scanner Select Tool. Select the check box of the scanner you use. Click [OK].

  • Page 33: Preparing Documents

    6.2 Preparing Documents 6.2 Preparing Documents 6.2.1 About documents Notice • Make sure to remove paper clips and staples from documents before scanning. Failing to do so can damage the unit, document, or both. • Before feeding, ensure that the document is not creased or folded. If the document is creased or folded, a paper jam or damage to the document may occur.
  • Page 34 6.2.1 About documents Paper capacity for the feed tray: 50 sheets (80 g/m² (21 lb.), High-quality woodfree paper) Depending on the paper type or operating environment (temperature, humidity, etc.), the unit may not feed the documents properly. When paper weight is more than 209 g/m² (55 lb.): 5 sheets (A4, High-quality woodfree paper) When installed the mixed batch card guide: 20 sheets (80 g/m²...

  • Page 35: Compatible Card

    6.2.1 About documents 6.2.1.2 Compatible Card The compatible card types for this unit are as follows. ISO format card: Size: 85.6 mm × 54 mm (3.4 in. × 2.1 in.) Thickness: 0.76 mm (0.03 in.) Embossed card up to 1.24 mm (0.049 in.) •...

  • Page 36: Carrier Sheet (Kv-Ss077)

    6.2.1 About documents 6.2.1.4 Carrier sheet (KV-SS077) You can use an optional carrier sheet (KV-SS077) to scan passport. For details about compatible passport, refer to "6.2.1.3 Compatible Passport" (page 35). How to insert the passport into the carrier sheet Insert the passport so that the thinner part (photo page) in the bottom of the carrier sheet, as shown in the illustration.

  • Page 37: Incompatible Documents

    6.2.1 About documents 6.2.1.5 Incompatible Documents The following types of documents may not scan properly: • Torn or frayed documents • Carbon paper • Perforated or punched paper • Non-rectangular or irregularly shaped paper • Coated paper • Chemical paper such as carbonless copy paper If papers like this are scanned, the rollers will need to be cleaned frequently and the lifetime of the rollers may be shortened.

  • Page 38: Notes About Documents For Scanning

    6.2.1 About documents 6.2.1.6 Notes about Documents for Scanning • Depending on the paper type, scanning results may be poor when you scan incompatible documents, or even documents that should be compatible. If scanned images are skewed, paper jams occur, or double feeding occurs, try scanning again after doing the following: –...

  • Page 39: Loading Documents

    6.2.2 Loading documents 6.2.2 Loading documents Set the feed tray (page 29) and exit tray (page 30). Adjust the document guides ( ) slightly larger than the actual size of the documents. Fan the documents. • Documents that have been stapled together or stacked together (as in a file folder) will need to be separated.
  • Page 40 6.2.2 Loading documents Carefully align the documents. • The documents feed better when the leading edges are aligned slantwise as shown in the illustration. Place the documents on the feed tray with the side to be scanned facing down. • Set the leading edge of documents as shown in the illustration ( ).
  • Page 41 6.2.2 Loading documents Note • The height of the documents should not exceed the limit mark ( ) on the document guide. Exceeding the limit mark may cause a paper jam or skewing. • When the paper is thin, it may not be fed properly due to curls in the paper. In that case, press the front part of the exit support ( ) to use the exit support.

  • Page 42: When Using The Carrier Sheet

    6.2.2 Loading documents 6.2.2.1 When using the carrier sheet You can use an optional carrier sheet (KV-SS077) to scan passport. For details about the carrier sheet, refer to "6.2.1.4 Carrier sheet (KV-SS077)" (page 36). Set the manual feed selector to manual feeding. Open the ADF door (page 31).
  • Page 43 6.2.2 Loading documents Insert the carrier sheet ( ) until it stops as shown in the illustration. Note • Make sure to insert the carrier sheet until it comes into contact with the paper feed roller.

  • Page 44: Scanning Documents

    6.3 Scanning Documents 6.3 Scanning Documents Load the documents (page 39). Open your scanning application and scan the documents. • For details about the application, refer to the help of each application. • When scanning the passport with the carrier sheet (KV-SS077), set "Paper Source" to [Passport]. For details about "Paper Source", refer to the Image Capture Plus, TWAIN, or ISIS help.

  • Page 45: Mixed Batch Card Guide

    6.3.2 Mixed Batch Card Guide 6.3.2 Mixed Batch Card Guide The mixed batch card guide prevents a card from skewing when scanning paper documents and a card simultaneously. The mixed batch card guide is attached to the unit during shipping. If you remove the mixed batch card guide, keep it in a safe place.

  • Page 46: Using The Mixed Batch Card Guide

    6.3.2 Mixed Batch Card Guide 6.3.2.3 Using the Mixed Batch Card Guide Set paper documents on the feed tray, and a card on the mixed batch card guide respectively. • The card set on the mixed batch card guide is fed after completing the paper document scanning. •...

  • Page 47: Using Control Sheets

    6.3.3 Using Control Sheets 6.3.3 Using Control Sheets Placing a control sheet in the middle of documents lets you change the scanning conditions for pages scanned after the control sheet. Also, you can change the folder used to save the scan data of documents scanned after the control sheet.

  • Page 48: About Printing Control Sheets

    6.3.3 Using Control Sheets 6.3.3.1 About Printing Control Sheets • Print the control sheet at the specified size; do not enlarge or reduce the size. • When printing the control sheet, make sure that the pattern is 25 mm (1 in.) from the top of the page and centered horizontally.

  • Page 49: Using Push Scan

    6.4 Using Push Scan 6.4 Using Push Scan 6.4.1 Outline of Push Scan This unit has three modes for push scan. You can scan the documents using single touch scan button (1-3) without operation through a computer. To use push scan, you should register the settings to single touch scan button (1-3) in advance. Note •...
  • Page 50 6.4.1 Outline of Push Scan Preset Scan mode • This mode pushes the scanned data directly to an FTP server, a shared folder, or e-mail. • Only the scanner processes the image. • This mode is not available when using the scanner with simple AP mode. Note •...

  • Page 51: Output File

    6.4.2 Output File 6.4.2 Output File The output image file name is as follows. Item Item Sequence Prefix Type Code Extension delimiter delimiter 1 to 15 1 character 1 character 1 character 5 characters 1 character 3 characters characters Example Panasonic_ 00001 DOC01...
  • Page 52 6.4.2 Output File • Available characters for "User-defined Field" Lowercase letters a to z Uppercase letters A to Z Digits 0 1 2 3 4 5 6 7 8 9 Symbols ! # $ % & ' ( ) + , - ; = @ [ ] ^ _ ` { } ~ Item delimiter Underscore Hyphen...

  • Page 53: Preparation Of Usb Mode

    6.4.3 Preparation of USB mode 6.4.3 Preparation of USB mode Selecting the behavior of push scan This setting is available for all push scanning in USB mode. Double click the ( ) icon in the notification area of the task bar to open the Scan Button Setting Tool. •...

  • Page 54: Touch Free Scanning (Usb Connected Only)

    6.4.3 Preparation of USB mode 6.4.3.1 Touch Free Scanning (USB connected only) You can scan the documents by simply placing documents on the feed tray. This feature is available when the scanner is connected via only USB. Selecting the behavior of push scan Double click the ( ) icon in the notification area of the task bar to open the Scan Button Setting Tool.

  • Page 55: Preparation Of Network Pc Mode

    6.4.4 Preparation of Network PC mode 6.4.4 Preparation of Network PC mode Registering Job Setting List in Image Capture Plus Start Image Capture Plus. • Select [Image Capture Plus Standard] as the application mode. On the [Scan Setting] menu, enable [Job Scan Mode]. Note •...
  • Page 56 6.4.4 Preparation of Network PC mode Select the [Network PC] for "Type" of the desired single touch scan button.
  • Page 57 6.4.4 Preparation of Network PC mode Click [List], and then select the computer of destination and a job setting. • You can select a job from the top 10 jobs in Job Setting List. Click [Submit] on "PC List" screen. Click [Submit] on "Single Touch Scan"...

  • Page 58: Preparation Of Preset Scan Mode

    6.4.5 Preparation of Preset Scan mode 6.4.5 Preparation of Preset Scan mode Launch Configuration Web (page 62). Select the [Scan] tab, and then click [Single Touch Scan]. Select the [Preset Scan] for "Type" of the desired single touch scan button. Click [Edit] of "Output Settings".
  • Page 59 6.4.5 Preparation of Preset Scan mode Register the settings as needed, and then click [Submit]. If you select [Shared Folder] or [FTP] for "Output Method", you can test whether connection to the server is possible with the current settings by clicking [Test]. Shared Folder Item Contents...
  • Page 60 6.4.5 Preparation of Preset Scan mode Register the settings as needed, and then click [Submit]. • If you need to change the advanced settings, click in "Advanced Settings". Item Contents Basic Setting Paper Source / Paper Size / Image Type / Resolution Dynamic Threshold / Automatic Brightness Adjustment / Brightness / Contrast / Deskew / Rotate / Blank Page Removal / Advanced Settings...

  • Page 61: Performing Push Scan

    6.4.6 Performing Push Scan 6.4.6 Performing Push Scan Load the documents (page 39). • If Touch Free Scanning is available, scanning will start immediately. For details about Touch Free Scanning, refer to "6.4.3.1 Touch Free Scanning (USB connected only)" (page 54). Press the desired single touch scan button (1-3).

  • Page 62: Using Configuration Web

    7 Using Configuration Web 7 Using Configuration Web Network settings for this unit can be configured using the web browser that was launched from Network Scanner Select Tool. Note • If you are using Internet Explorer 11 and "Display intranet sites in Compatibility View" is selected, Configuration Web may not be displayed correctly.

  • Page 63: Basic Operations In Configuration Web

    7.2 Basic Operations in Configuration Web 7.2 Basic Operations in Configuration Web • Click [Easy Setup Wizard] to displays the “Easy Setup Wizard” (page 71) screen which automatically displays the required screens for setup. • Click [Reload] to update the display. •...

  • Page 64: Contents Of Configuration Web

    7.3 Contents of Configuration Web 7.3 Contents of Configuration Web 7.3.1 Information tab Display basic status and information of the unit. Scanner • Clicking [Click for CXX Error Details] will display the FAQ site. Network...
  • Page 65 7.3.1 Information tab Wireless To select "Wireless", turn on the wireless LAN ON/OFF switch (page 18).

  • Page 66: Function Tab

    7.3.2 Function tab 7.3.2 Function tab Set the basic functions and maintenance functions of the unit. User Settings Item Contents USB ID Display the scanner's USB serial number. Language Set the language used on the Configuration Web. Set the time length before the unit enters sleep mode. Sleep (1 to 120 min.) Set the power auto-off function.
  • Page 67 7.3.2 Function tab Counter Item Contents The number of documents scanned during the scanning process. Scan This counter is cleared each time you start scanning. The number of documents scanned by the scanner since it was System shipped from the factory. The number of documents scanned since clearing the counter after After Clean Roller Counter cleaning the rollers.

  • Page 68: Scan Tab

    7.3.3 Scan tab 7.3.3 Scan tab Register scanning conditions for push scan and confirming the preset scan log. Single Touch Scan Item Contents Button 1 Register scanning conditions of single touch scan button. For details, Button 2 refer to "6.4 Using Push Scan" (page 49). Button 3 If "Confirm Output Path"...

  • Page 69: Network Tab

    7.3.4 Network tab 7.3.4 Network tab Register network settings. IP Configuration Item Contents Network Setting MAC Address / Host Name / Location (up to 31 characters) IP Address DHCP / AutoIP / IP Address / Subnet Mask / Default Gateway DNS Server Primary / Secondary WINS Server...

  • Page 70: Server Tab

    7.3.5 Server tab 7.3.5 Server tab Register SMTP server settings. SMTP Item Contents Account From Address (up to 63 characters) SMTP Server Address (up to 63 characters) / SSL/TLS / Port Number Email Size (1 to 20 MB) / Encoding Type / Authentication Type SMTP User Name (up to 63 characters) / SMTP Password (up to 31 Configuration characters) / POP Server Domain Name (up to 63 characters) / POP...

  • Page 71: Administrator Tab

    7.3.6 Administrator tab 7.3.6 Administrator tab Easy Setup Wizard Item Contents Setup Scan to E-Mail The screens required for setup will automatically be displayed. You Setup Scan to FTP can complete the necessary settings by following the screen. Setup Scan to Shared Folder Information Notification Item Contents...
  • Page 72 7.3.6 Administrator tab Import/Export Item Contents Mode Select mode (Import / Export). Select item (All Items / Function / Single Touch Scan / Network / Item Server / Information Notification). File Setting File Name (up to 255 characters) / Password (0 to 16 characters) For details, refer to "10.7 Import/Export"...
  • Page 73 7.3.6 Administrator tab Firmware Update Update the scanner displaying the Configuration Web. For details, refer to "10.9 Firmware Update" (page 99). Factory Reset Reset the scanner displaying the Configuration Web to the factory setting. For details, refer to "10.10 Factory Reset" (page 100).

  • Page 74: Clearing Paper Jams

    8 Clearing Paper Jams 8 Clearing Paper Jams If a paper jam occurs, remove the jammed sheet according to the following procedure. Remove all documents from the feed tray. Open the ADF door (page 31). Remove the jammed document. • If the document is jammed in the feed tray area, pull it backwards as shown in the illustration.

  • Page 75: Care And Maintenance

    9 Care and Maintenance 9 Care and Maintenance 9.1 Cleaning the Outside of the Scanner Notice • Do not use commercially available cleaners, detergent, thinner, or benzine. (Doing so may cause deformation, discoloration, or damage.) • Clean the scanner at least once a month. Turn OFF the unit's power (page 28).

  • Page 76: Cleaning The Inside Of The Scanner

    9.2 Cleaning the Inside of the Scanner 9.2 Cleaning the Inside of the Scanner Prepare the following cleaning supplies. Soft and dry cloth (one that does not easily Used to clean the scanning glasses and reference area. generate fibrous dust) Thin cotton swab Used to clean the double feed detectors.

  • Page 77: Cleaning The Scanning Glasses And Reference Area

    9.2.1 Cleaning the scanning glasses and reference area 9.2.1 Cleaning the scanning glasses and reference area With a soft and dry cloth, wipe off any dirt on the scanning glass area ( ) and reference area ( ). • If the dirt does not come off, use a soft, slightly damp cloth. 9.2.2 Cleaning the Double Feed Detectors Remove dust from the double feed detectors ( ) with a cotton swab.

  • Page 78: Cleaning The Rollers

    9.2.3 Cleaning the Rollers 9.2.3 Cleaning the Rollers Use the roller cleaning paper (KV-SS03) (page 13) to wipe dirt off from the surfaces of all rollers. Notice • Be careful not to damage any parts of the unit. Open the paper feed roller cover ( ). Use the roller cleaning paper to clean the paper feed roller.
  • Page 79 9.2.3 Cleaning the Rollers Close the paper feed roller cover firmly. • Make sure to close both sides of the paper feed roller cover until they click into place. Use the roller cleaning paper to clean the surface of the double feed prevention roller. •...
  • Page 80 9.2.3 Cleaning the Rollers Use the roller cleaning paper to clean the surface of the free rollers ( ). • Wipe the rollers from one end to the other (in the direction of the arrow) all the way around them, as shown in the illustration.

  • Page 81: Cleaning Mode

    9.2.4 Cleaning Mode 9.2.4 Cleaning Mode Cleaning Mode can be used to help clean the conveyor rollers and the exit rollers. During Cleaning Mode, the conveyor rollers and the exit rollers rotate a small amount every time the Start/Stop button ( ) on the scanner is pressed.

  • Page 82: Replacing The Rollers

    9.3 Replacing the Rollers 9.3 Replacing the Rollers As a rough guideline, we recommend replacing the paper feed roller and double feed prevention roller module after scanning 100,000 sheets of paper. ("100,000 sheets" is based on scanning high-quality woodfree papers and cleaning the rollers periodically. Depending on the type of paper, the roller cleaning interval, and the actual usage environment, the actual life span of the rollers may be reduced.) You can check the number of sheets that have been scanned in User Utility or web browser.
  • Page 83 9.3 Replacing the Rollers Remove the double feed prevention roller ( ). Take out the new double feed prevention roller in the optional roller exchange kit. Install the new double feed prevention roller into the metal holder with the longer groove facing to the right-side (rear view).
  • Page 84 9.3 Replacing the Rollers Install the double feed prevention roller cover ( ) firmly. Notice • Be sure to close the double feed prevention roller cover until it clicks into place. Open the paper feed roller cover ( ).
  • Page 85 9.3 Replacing the Rollers Remove the paper feed roller ( ). Take out the new paper feed roller in the optional roller exchange kit. Install the new paper feed roller with the gear on the left side.
  • Page 86 9.3 Replacing the Rollers Close the paper feed roller cover firmly. Notice • Make sure to close both sides of the paper feed roller cover until they click into place. • After installing the paper feed roller, confirm that the paper feed roller can rotate in the feeding direction.

  • Page 87: Appendix

    10 Appendix 10 Appendix 10.1 Available Functions When Scanning The functions you can use when scanning differ depending on how you are using the scanner. For details, refer to the following table. Note • For details about the function names, refer to the help for Image Capture Plus, TWAIN, or ISIS. Pull scan (Using Image Capture Plus, TWAIN, or ISIS)
  • Page 88 10.1 Available Functions When Scanning Pull scan (Using Image Capture Plus, TWAIN, or ISIS) Push scan Function name • Preset Scan mode (FTP Push scan server, shared folder, e-mail) • USB mode • Network PC mode Gamma Available ― Fit To Page Available ―...

  • Page 89: Shading Adjustment

    10.2 Shading Adjustment 10.2 Shading Adjustment When shading adjustment is required • Perform shading adjustment when the density and brightness of sections of scanned images are considerably uneven, or when image quality does not improve after cleaning the inside of the scanner. Before proceeding with the shading adjustment •...

  • Page 90: Perform Network Settings With Usb Connection

    10.3 Perform Network Settings with USB Connection 10.3 Perform Network Settings with USB Connection You can configure the network settings using Network Setting Tool with USB connection. For details about network-related settings, consult your network administrator. 10.3.1 Configuring wired LAN settings Check that the wireless LAN ON/OFF switch has been turned OFF.

  • Page 91: Configuring Wireless Lan Settings

    10.3.2 Configuring wireless LAN settings Notice Check the following if you cannot connect the unit to the network. • If the orange LED on the LAN connector ( ) does not light. – The unit is turned on. – The unit is not in sleep mode. –...

  • Page 92: Check The Event Settings For Touch Free Scanning And Single Touch Scanning

    10.4 Check the Event Settings for Touch Free Scanning and Single Touch Scanning 10.4 Check the Event Settings for Touch Free Scanning and Single Touch Scanning Check the following if an application does not start up after being set by the Scan Button Setting Tool. Display the scan properties screen.

  • Page 93: Sftp Public Key Authentication

    10.5 SFTP Public Key Authentication 10.5 SFTP Public Key Authentication In order to use key authentication with SFTP and push scan, you need to create a key with the scanner, and then register the public key with the SFTP server. How to create the key for SFTP Launch Configuration Web.

  • Page 94: Server Certificate

    10.6 Server Certificate 10.6 Server Certificate If you use HTTPS to access the scanner, a security alert will appear on the screen. To prevent the security alert from appearing, you must install the server certificate. We recommend using a server certificate that was issued by third-party signing organization (a certificate authority).
  • Page 95 10.6.1 Installing a server certificate Installing a server certificate Launch Configuration Web. • For details, refer to "7.1 Launch Configuration Web" (page 62). Open the [Network] tab. Click [SSL/TLS]. In "Certificate Installation", click [Edit]. Click [Browse] in "File" and specify the server certificate file following the on-screen instructions. Enabling SSL/TLS Launch Configuration Web.

  • Page 96: Installing A Self-Signed Certificate

    10.6.2 Installing a self-signed certificate 10.6.2 Installing a self-signed certificate Launch Configuration Web. • For details, refer to "7.1 Launch Configuration Web" (page 62). Open the [Network] tab. Click [SSL/TLS]. In "Create CRT Key", click [Edit]. • You can not create a CRT key if Self-signed Certificate or Security Certificate is enabled. Click [Submit].

  • Page 97: Import/Export

    10.7 Import/Export 10.7 Import/Export You can export the contents of the scanner's settings to a file. Also, you can import this file to the other scanners. You can set a password for this file. It is used for importing. To export the settings Launch Configuration Web.

  • Page 98: Backup/Restore

    10.8 Backup/Restore 10.8 Backup/Restore You can backup all the contents of the scanner's settings to a file. Also, you can restore the settings to the scanner. You can set a password for this file. It is used for restoring. To backup the settings Launch Configuration Web.

  • Page 99: Firmware Update

    10.9 Firmware Update Update the firmware of the scanner displaying the Configuration Web. Download the "Firmware Update Tool" from the following website. • https://panasonic.net/cns/pcc/support/scanner/s1037x/fwup.html Launch Configuration Web. • For details, refer to "7.1 Launch Configuration Web" (page 62). Open the [Administrator] tab.

  • Page 100: Factory Reset

    10.10 Factory Reset 10.10 Factory Reset This function will erase all of the settings in the scanner and initialize it to the factory default settings. If the unit is connected by USB, use User Utility. If the unit is connected over the LAN, use Configuration Web. •...

  • Page 101: Troubleshooting

    10.11 Troubleshooting 10.11 Troubleshooting If a problem occurs while the scanner is being used, check the following items and check the scanner status in User Utility. If the unit still malfunctions, turn it off, unplug the power cord and call for service. Symptom Possible Cause Remedy...
  • Page 102 10.11 Troubleshooting Symptom Possible Cause Remedy The rollers are dirty. Clean the rollers (page 78). The paper feed roller or double Replace the paper feed roller or feed prevention roller have double feed prevention roller become worn down. (page 82). The double feed detectors are Clean the double feed detectors dirty.
  • Page 103 10.11 Troubleshooting Symptom Possible Cause Remedy The document guides are not Adjust the document guides adjusted to the size of the properly to the size of the document to be scanned, or the document to be scanned (page document to be scanned is set 39).
  • Page 104 10.11 Troubleshooting Symptom Possible Cause Remedy The wireless access point is Enter the network name (SSID) configured to not show the manually using the Network network name (SSID). Setting Tool (page 90). Place the scanner and your Placement of the scanner is too wireless access point close The network name (SSID) of the far from your wireless access...

  • Page 105: Error Codes And Error Messages

    10.12 Error Codes and Error Messages 10.12 Error Codes and Error Messages Error codes corresponding to the scanner status are displayed in the User Utility or Configuration Web. If you cannot solve the problem by the following instructions, consult your administrator. Error Code Cause Remedy...
  • Page 106 10.12 Error Codes and Error Messages Error Code Cause Remedy Check the following configurations depending on the destination. The path of the FTP server or Shared – FTP Server folder is incorrect. – Shared Folder Check the following network settings. •...
  • Page 107 – IDREngine – Image Capture Plus – KV-S1037X ISIS Driver – – OCREngine – Panasonic Document Scanner Device Driver – Panasonic Document Scanner TWAIN Driver – Panasonic Scanner Manuals – Panasonic Scanner User Utility – Presto! BizCard 6 – Presto! PageManager 9.XX –...
  • Page 108 10.14 Repacking Instructions 10.14 Repacking Instructions It is highly recommended that you keep the original carton and ALL packing materials. If you need to transport or ship the scanner, please follow these instructions. Note • Improper repacking of the scanner may result in a service charge to repair the scanner. •...
  • Page 109 10.14 Repacking Instructions Pack the scanner. AC adaptor USB cable Quick Installation Guide, Shading paper Software / Manual DVD-ROM Mixed batch card guide Power cord...
  • Page 110 10.15 Specifications 10.15 Specifications Scanning Item KV-S1037X Scanning face Duplex Color CIS (600 dpi Scanning method Background: Black Scanning speed Simplex 30 pages/min. • / Letter Portrait Duplex 60 images/min. • Binary / Color • 200 dpi, 300 dpi 100 dpi – 600 dpi (1 dpi step), 1,200 dpi...
  • Page 111 The scanning speed is the maximum speed of the scanner hardware. It does not include software processing time, data transfer time, etc. The scanning speed measurement is based on Panasonic's measuring method. This is a standard paper size of 210 mm × 297 mm (8.26 in. × 8.54 in.).
  • Page 112 10.15 Specifications General Item KV-S1037X External dimensions 303 mm × 177 mm × 137 mm (12.0 in. × 7.0 in. × (Width × Depth × Height) 5.4 in.) Weight 2.7 kg (5.9 lb.) Power requirements AC 100 – 240 V, 50/60 Hz Scanning 26 W or less (DC 16 V 1.5 A)
  • Page 113 10.15 Specifications To assure continued emission limit compliance, use only shielded LAN cable. The cable should be a CAT 5 (Category 5) or higher for 10Base-T / 100Base-TX, or CAT 5e (Enhanced Category 5) or higher for 1000Base-T. The actual line speed may be different depending on the network environment and the wireless devices connected. Depending on the wireless router (wireless access point) used, connections may not be possible between the unit and the wireless router.
  • Page 114 © Panasonic Corporation 2017 PNQX8596SA PD0917KU7031...

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