Page 1
Operating Manual Document Scanner KV-S1037 Model No. KV-S1026C KV-S1026C These instructions contain information on operating the scanner. Before reading these instructions, please read the Quick Installation Guide enclosed with this unit. Keep all documentation in a safe place for future reference.
Introduction Introduction Thank you for purchasing a Panasonic Document Scanner. Trademarks • Microsoft , Windows , and Windows Vista are either registered trademarks or trademarks of Microsoft ® ® ® Corporation in the United States and/or other countries. • ISIS is a registered trademark or trademark of EMC Corporation in the United States and/or other countries.
Documents Control sheet Image Capture Plus is a Panasonic original application for configuring advanced scanning settings. Each document is a PDF document. To view documents correctly, install Adobe Reader. For details about the control sheet, see "6.3.3 Using Control Sheets" (page 35).
Table of Contents Table of Contents 1 Feature Highlights .................. 6 2 Before You Start ..................7 Precautions ........................7 Check the Accessories ....................9 2.2.1 Optional Accessories ....................10 3 Location of Controls ................11 Main Unit ........................11 3.1.1 Front ..........................
Page 5
Table of Contents 7 Clearing Paper Jams ................38 8 Care and Maintenance ................. 39 Cleaning the Outside of the Scanner ................39 Cleaning the Inside of the Scanner ................40 8.2.1 Cleaning the scanning glasses and reference area ............. 41 8.2.2 Cleaning the Double Feed Detectors ................
1 Feature Highlights 1 Feature Highlights High-speed Double Sided Scanning • This scanner can scan documents at high speed, regardless of the image type (monochrome / color). Double Feed Detection Function • Double feeding can be detected even if you scan documents that contain paper of various thicknesses. Double Feed Skip (DFS) Function •...
2 Before You Start 2 Before You Start 2.1 Precautions Illegal Duplication It is unlawful to make duplicates of certain documents. Duplicating certain documents may be illegal in your country/area. Penalties of fines and/or imprisonment may be imposed on those found guilty. The following are examples of items that may be illegal to duplicate in your country/area.
• For details about the roller cleaning paper, please refer to the Safety Data Sheet (SDS). Please ask your Panasonic sales company about obtaining the Safety Data Sheet. • If the bag is left opened for a long period of time before using it, the alcohol will evaporate. Please use the roller cleaning paper immediately after opening the bag.
— Use the power cord appropriate for where you use Power cord the unit. AC adaptor Panasonic AC adaptor PNLV6507 See "9.3 Shading Adjustment" (page 54) when Shading paper performing shading adjustment. The number of guidance sticker may vary Guidance sticker depending on the country/area.
2.2.1 Optional Accessories 2.2.1 Optional Accessories Part Name Part Number Notes Roller exchange kit See "8.3 Replacing the Rollers" • Paper feed roller KV-SS058 (page 45). • Double feed prevention roller module See "Roller Cleaning Paper" (page Roller cleaning paper KV-SS03 See "6.2.1.4 Carrier sheet Carrier sheet...
3 Location of Controls 3 Location of Controls 3.1 Main Unit 3.1.1 Front Document guides Door open button : Used to open the ADF door. ADF door Exit tray Exit extension tray 1 Exit extension tray 2 Exit support Used if paper curls and cannot be fed properly when scanning thin paper (page 28). Operation panel For details, refer to "5 Operation Panel"...
3.1.2 Rear Feed tray : Load the documents with the surface to be scanned facing down. : Make sure to remove paper clips and staples from documents. Feed extension tray Manual feed selector You can select the document feeding method from automatic feeding or manual feeding. For details, refer to "6.3.1 Using Manual feeding"...
4 Installation 4 Installation 4.1 Required Space Around the Scanner In order to ensure proper operation, install the unit maintaining the proper distances from surrounding objects, as shown in the following illustration. 210 mm*¹ (8.3 in.) 320 mm*¹ (12.6 in.) [Top View] *1 Clearance required to set the feed tray and exit tray.
4.2 Installing the Software 4.2 Installing the Software Notice • Make sure to connect the unit to your computer after installing the software. Connecting the unit to your computer and turning on the unit’s power before installing the software may influence the software installation.
[Scanner Manuals]. Select the manual. • The manual will open. Note • In Windows 8 and Windows 10, select the [Panasonic Document Scanner] section on the Apps screen. 4.3.2 To view the help For Image Capture Plus Select [All Programs] [Panasonic] [Image Capture Plus] [Image Capture Plus Help].
5 Operation Panel 5 Operation Panel (Red) Lights when an error occurs. (Green) Shows the scanner’s status. Power button ( ) For details, see "6.1.1 Turning ON/OFF the unit's power" (page 18). Skip button ( If you press this button after a double feed is detected and scanning has been paused, the document (or documents) detected as a double feed will be scanned, and then ejected from the scanner.
5.1 About LED 5.1 About LED The status of the scanner is displayed by the LED (Red) ( ) and the LED (Green) ( ), as shown in the table below: (Red) (Green) Status Power OFF Ready mode or Scanning Blinking (Fast) Warming up Blinking (Fast, 2 times consecutively)
6 Operation 6 Operation 6.1 Basic Operations 6.1.1 Turning ON/OFF the unit's power Turning ON the unit's power Press the power button ( ). • The LED (Green) will flash and then turn on. Turning OFF the unit's power Press and hold the power button ( ) for 1 second or more to turn the unit off. 6.1.2 Returning from sleep mode Press the Start/Stop button ( ) on the operation panel.
6.1.3 Setting the feed tray 6.1.3 Setting the feed tray Open the feed tray. Pull out the feed extension tray. Note • If the length of the document is short (e.g., a card or a business card), you may be able to scan the document without opening the feed tray.
6.1.4 Setting the exit tray 6.1.4 Setting the exit tray Set the exit tray depending on the documents. Pull out the exit tray. Open the exit extension tray 1. Open the exit extension tray 2.
6.1.5 Opening/Closing the ADF door 6.1.5 Opening/Closing the ADF door Opening the ADF door Press the door open button ( ), and open the ADF door ( ). Note • If you are using the unit with the feed tray closed, open the feed tray before opening the ADF door. Closing the ADF door Push both sides of the ADF door down slowly until it clicks into place.
6.2 Preparing Documents 6.2 Preparing Documents 6.2.1 About documents Notice • Make sure to remove paper clips and staples from documents before scanning. Failing to do so can damage the unit, document, or both. • Before feeding, ensure that the document is not creased or folded. If the document is creased or folded, a paper jam or damage to the document may occur.
6.2.1 About documents Recommended paper: • Plain paper • Single paper feeding is recommended for papers exceeding the legal size length. Curl and Folding: Documents must also meet the following conditions: Feeding direction Less than Curl 5 mm (0.2 in.) Feeding direction Less than Folding...
6.2.1 About documents 6.2.1.3 Compatible Passport The compatible passport types for this unit are as follows. Use the carrier sheet (KV-SS077) to scan passport (page 24). Passport size: Width: 130 mm (5.1 in.) or less Length: 188 mm (7.4 in.) or less Thickness: 3.0 mm (0.1 in.) or less (including carrier sheet) 6.2.1.4 Carrier sheet (KV-SS077)
6.2.1 About documents 6.2.1.5 Incompatible Documents The following types of documents may not scan properly: • Torn or frayed documents • Carbon paper • Perforated or punched paper • Non-rectangular or irregularly shaped paper • Coated paper • Chemical paper such as carbonless copy paper If papers like this are scanned, the rollers will need to be cleaned frequently and the lifetime of the rollers may be shortened.
6.2.1 About documents 6.2.1.6 Notes about Documents for Scanning • Depending on the paper type, scanning results may be poor when you scan incompatible documents, or even documents that should be compatible. If scanned images are skewed, paper jams occur, or double feeding occurs, try scanning again after doing the following: –...
6.2.2 Loading documents 6.2.2 Loading documents Set the feed tray (page 19) and exit tray (page 20). Adjust the document guides ( ) slightly larger than the actual size of the documents. Fan the documents. • Documents that have been stapled together or stacked together (as in a file folder) will need to be separated.
Page 28
6.2.2 Loading documents Place the documents on the feed tray with the side to be scanned facing down. • Set the leading edge of documents as shown in the illustration ( ). • Insert the documents slowly until they stop. Note •...
Page 29
6.2.2 Loading documents Adjust the document guides ( ) to the size of the documents to be scanned.
6.2.2 Loading documents 6.2.2.1 When using the carrier sheet You can use an optional carrier sheet (KV-SS077) to scan passport. For details about the carrier sheet, refer to "6.2.1.4 Carrier sheet (KV-SS077)" (page 24). Set the manual feed selector to manual feeding. Open the ADF door (page 21).
Page 31
6.2.2 Loading documents Insert the carrier sheet ( ) until it stops as shown in the illustration. Note • Make sure to insert the carrier sheet until it comes into contact with the paper feed roller.
6.3 Scanning Documents 6.3 Scanning Documents Load the documents (page 27). Open your scanning application and scan the documents. • For details about the application, refer to the help of each application. • When scanning the passport with the carrier sheet (KV-SS077), set "Paper Source" to [Passport]. For details about "Paper Source", refer to the Image Capture Plus, TWAIN, or ISIS help.
6.3.2 Mixed Batch Card Guide 6.3.2 Mixed Batch Card Guide The mixed batch card guide prevents a card from skewing when scanning paper documents and a card simultaneously. The mixed batch card guide is attached to the unit during shipping. If you remove the mixed batch card guide, keep it in a safe place.
6.3.2 Mixed Batch Card Guide 6.3.2.3 Using the Mixed Batch Card Guide Set paper documents on the feed tray, and a card on the mixed batch card guide respectively. • The card set on the mixed batch card guide is fed after completing the paper document scanning. •...
6.3.3 Using Control Sheets 6.3.3 Using Control Sheets Placing a control sheet in the middle of documents lets you change the scanning conditions for pages scanned after the control sheet. Also, you can change the folder used to save the scan data of documents scanned after the control sheet.
6.3.3 Using Control Sheets • For details about control sheets, refer to "Detect Control Sheet" in the Image Capture Plus, TWAIN, or ISIS help. Printing control sheets Note • In order to print control sheets, Adobe Reader must be installed on your computer. •...
6.4 Using Push Scan 6.4 Using Push Scan This scanner has a push scan function for starting scanning without operation through a computer. 6.4.1 Selecting the behavior of push scan Select the behavior of push scan using the Scan Button Setting Tool. Double click the ( ) icon in the notification area of the task bar to open the Scan Button Setting Tool.
7 Clearing Paper Jams 7 Clearing Paper Jams If a paper jam occurs, remove the jammed sheet according to the following procedure. Remove all documents from the feed tray. Open the ADF door (page 21). Remove the jammed document. • If the document is jammed in the feed tray area, pull it backwards as shown in the illustration.
8 Care and Maintenance 8 Care and Maintenance 8.1 Cleaning the Outside of the Scanner Notice • Do not use commercially available cleaners, detergent, thinner, or benzine. (Doing so may cause deformation, discoloration, or damage.) • Clean the scanner at least once a month. Turn OFF the unit's power (page 18).
8.2 Cleaning the Inside of the Scanner 8.2 Cleaning the Inside of the Scanner Prepare the following cleaning supplies. Soft and dry cloth (one that does not easily Used to clean the scanning glasses and reference area. generate fibrous dust) Thin cotton swab Used to clean the double feed detectors.
8.2.1 Cleaning the scanning glasses and reference area 8.2.1 Cleaning the scanning glasses and reference area With a soft and dry cloth, wipe off any dirt on the scanning glass area ( ) and reference area ( ). • If the dirt does not come off, use a soft, slightly damp cloth. 8.2.2 Cleaning the Double Feed Detectors Remove dust from the double feed detectors ( ) with a cotton swab.
8.2.3 Cleaning the Rollers 8.2.3 Cleaning the Rollers Use the roller cleaning paper (KV-SS03) (page 8) to wipe dirt off from the surfaces of all rollers. Notice • Be careful not to damage any parts of the unit. Open the paper feed roller cover ( ). Use the roller cleaning paper to clean the paper feed roller.
Page 43
8.2.3 Cleaning the Rollers Use the roller cleaning paper to clean the surface of the double feed prevention roller. • Wipe the rollers from one end to the other (in the direction of the arrow) all the way around them, as shown in the illustration.
8.2.4 Cleaning Mode 8.2.4 Cleaning Mode Cleaning Mode can be used to help clean the conveyor rollers and the exit rollers. During Cleaning Mode, the conveyor rollers and the exit rollers rotate a small amount every time the Start/Stop button ( ) on the scanner is pressed.
8.3 Replacing the Rollers 8.3 Replacing the Rollers As a rough guideline, we recommend replacing the paper feed roller and double feed prevention roller module after scanning 100,000 sheets of paper. ("100,000 sheets" is based on scanning high-quality woodfree paper. Depending on the type of paper and other factors, the actual lifetime of the rollers may be shorter.) In User Utility, you can check the number of sheets that have been scanned.
Page 46
8.3 Replacing the Rollers Remove the double feed prevention roller ( ). Take out the new double feed prevention roller in the optional roller exchange kit. Install the new double feed prevention roller into the metal holder with the longer groove facing to the right-side (rear view).
Page 47
8.3 Replacing the Rollers Install the double feed prevention roller cover ( ) firmly. Notice • Be sure to close the double feed prevention roller cover until it clicks into place. Open the paper feed roller cover ( ).
Page 48
8.3 Replacing the Rollers Remove the paper feed roller ( ). Take out the new paper feed roller in the optional roller exchange kit. Install the new paper feed roller with the gear on the left side.
Page 49
8.3 Replacing the Rollers Close the paper feed roller cover firmly. Notice • Make sure to close both sides of the paper feed roller cover until they click into place. • After installing the paper feed roller, confirm that the paper feed roller can rotate in the feeding direction.
9 Appendix 9 Appendix 9.1 Troubleshooting If a problem occurs while the scanner is being used, check the following items and check the scanner status in User Utility. If the unit still malfunctions, turn it off, unplug the power cord and call for service. Symptom Possible Cause Remedy...
Page 51
9.1 Troubleshooting Symptom Possible Cause Remedy The rollers are dirty. Clean the rollers. (page 42) The paper feed roller or double Replace the paper feed roller or feed prevention roller have double feed prevention roller. become worn down. (page 45) The double feed detectors are Clean the double feed detectors.
Page 52
9.1 Troubleshooting Symptom Possible Cause Remedy The document guides are not Adjust the document guides adjusted to the size of the properly to the size of the document to be scanned, or the document to be scanned. (page document to be scanned is set slanted on the feed tray.
9.2 Checking the event settings for push scan 9.2 Checking the event settings for push scan Check the following if an application does not start up after being set by the Scan Button Setting Tool. Display the scan properties screen. •...
9.3 Shading Adjustment 9.3 Shading Adjustment When shading adjustment is required • Perform shading adjustment when the density and brightness of sections of scanned images are considerably uneven, or when image quality does not improve after cleaning the inside of the scanner. Before proceeding with the shading adjustment •...
9.5 Repacking Instructions 9.5 Repacking Instructions It is highly recommended that you keep the original carton and ALL packing materials. If you need to transport or ship the scanner, please follow these instructions. Note • Improper repacking of the scanner may result in a service charge to repair the scanner. •...
Page 57
9.5 Repacking Instructions Pack the scanner. AC adaptor USB cable Quick Installation Guide, Shading paper Software / Manual CD-ROM Mixed batch card guide Power cord...
The scanning speed differs depending on the host computer, the operating system, the application, the measuring method, the quantity of data in the image, and the paper type. The scanning speed depends on a measuring method of Panasonic. When scanning a document larger than A5 size at resolutions over 600 dpi, the scanning may fail due to insufficient memory.
Page 59
9.6 Specifications Depending on the paper type or operating environment (temperature, humidity, etc.), the unit may not feed the documents properly. When paper weight is more than 209 g/m² (55 lb.): 5 sheets (A4, High-quality woodfree paper) When installed the mixed batch card guide: 20 sheets (80 g/m² [21 lb.], High-quality woodfree paper) For details, see "8.3 Replacing the Rollers"...
Page 60
9.6 Specifications General Item KV-S1037 / KV-S1026C / KV-S1026C External dimensions 300 mm × 650 mm × 308 mm (11.8 in. × 25.6 in. × (Width × Depth × Height) 13.7 in.) Weight 2.7 kg (5.9 lb.) Power requirements AC 100 – 240 V, 50/60 Hz Scanning 25 W or less (DC 16 V 1.5 A)