Verizon ASK-MAE311 Manual
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Verizon ASK-MAE311 Manual

Stream tv moca ethernet adapter
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Stream TV MoCA Ethernet Adapter
Model: ASK-MAE311
ASK-MAE311UM0308

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Summary of Contents for Verizon ASK-MAE311

  • Page 1 Stream TV MoCA Ethernet Adapter Model: ASK-MAE311 ASK-MAE311UM0308...

  • Page 2: Table Of Contents

    STREAM TV MOCA ETHERNET ADAPTER ........................................1 INSIDE THE BOX ................................................4 INSTALL STREAM TV MOCA ETHERNET ADAPTER ....................................5 3.1 Positioning the device ................................................... 5 3.2 Setup requirements ....................................................5 3.3 Installing the device ....................................................6 CONFIGURE YOUR STREAM TV MOCA ETHERNET ADAPTER ................................10 4.1 Log in the device’s Web User Interface..............................................

  • Page 3: Stream Tv Moca Ethernet Adapter

    Stream TV MoCA Ethernet Adapter complies with MoCA 2.5 standard which can deliver up to 2.5Gbps wired speed through your existing home coaxial wiring. With this device, you can enjoy 4K/8K video streaming, and high-speed Internet connection with your existing coaxial wiring or Ethernet wiring. ©2021 Verizon. All rights reserved.
  • Page 4 A single quick press and release the reset button restart the device. Press and hold the reset button for 10 seconds to restore the factory default settings. ©2021 Verizon. All rights reserved.
  • Page 5 Connected to Stream TV device but not connected to MoCA or Connected to the Stream TV box Yellow but no Internet connection Ethernet network Connected to Stream TV device and connected to MoCA or Operating Normally White Ethernet network ©2021 Verizon. All rights reserved.

  • Page 6: Inside The Box

    2. INSIDE THE BOX Inside the product package you should find the following items. Contact Verizon Customer Support if any of the items is missing or damaged. ©2021 Verizon. All rights reserved.

  • Page 7: Install Stream Tv Moca Ethernet Adapter

    To configure your Stream TV MoCA Ethernet Adapter via a computer, you need a router and computer that meet the following system requirements: A router supports RJ-45 LAN and MoCA LAN. A computer with an Ethernet RJ-45 (LAN) port (10Base-T/100Base-TX/1000Base-TX). Web browser such as Internet Explorer, Firefox, Safari, or Google Chrome. ©2021 Verizon. All rights reserved.

  • Page 8: Installing The Device

    5. Connect the provided AC power cable to the Stream TV MoCA Ethernet Adapter. 6. Wait for the system light to turn solid white. This indicates that the Stream TV MoCA Ethernet Adapter has successfully formed a network with the router. ©2021 Verizon. All rights reserved.
  • Page 9 ©2021 Verizon. All rights reserved.
  • Page 10 4. Connect the provided AC power cable to the Stream TV MoCA Ethernet Adapter. 5. Wait for the system light to turn solid white. This indicates that the Stream TV MoCA Ethernet Adapter has successfully formed a network with the router. ©2021 Verizon. All rights reserved.
  • Page 11 ©2021 Verizon. All rights reserved.

  • Page 12: Configure Your Stream Tv Moca Ethernet Adapter

    2. Open a web browser and enter the Stream TV MoCA Ethernet Adapter’s IP Address in the address bar. 3. The login dialog box is displayed. 4. Enter the username and password. Username: admin Password: password can be found by scanning the QR code on your Stream TV MoCA Ethernet Adapter’s product label. ©2021 Verizon. All rights reserved.
  • Page 13 5. You can use the Web UI to view or change the device settings. ©2021 Verizon. All rights reserved.

  • Page 14: Web User Interface

    Reset the device for the settings to take effect (please refer to Section 5.3.2 on how to reset the device). Menu Save Use the left side of the menu to Please remember to save your changes by clicking on the save button. navigate. ©2021 Verizon. All rights reserved.

  • Page 15: Settings

    MoCA settings of the device. Please ensure to click the “Save” button to save your settings after making changes. After completing the configuration, please Reset the device for the settings to take effect (please refer to Section 5.3.2 on how to reset the device). MoCA Setup ©2021 Verizon. All rights reserved.
  • Page 16 Stream TV MoCA Ethernet Adapter is set up with a higher beacon power level, it may interfere with the video devices connected to the coaxial cable. Please leave it at the default setting if you are not sure what value to use. ©2021 Verizon. All rights reserved.
  • Page 17 Please ensure to click the “Save” button to save your settings after making changes. After completing the configuration, please Reset the device for the settings to take effect (please refer to Section 5.3.2 on how to reset the device). ©2021 Verizon. All rights reserved.
  • Page 18 This is only needed if the Static IP Address is selected above. Enter the Netmask. Gateway This is only needed if the Static IP Address is selected above. Enter the IP address of your home router. ©2021 Verizon. All rights reserved.
  • Page 19 Please ensure to click the “Save” button to save your settings after making changes. After completing the configuration, please Reset the device for the settings to take effect (please refer to Section 5.3.2 on how to reset the device). ©2021 Verizon. All rights reserved.
  • Page 20 ©2021 Verizon. All rights reserved.
  • Page 21 The Network Security allows the user to enable or disable the network encryption on the MoCA network. New Password The Network security password must be between 12 to 17 numbers only. Do NOT include spaces, letters, or special characters. Confirm Password Retype your new password to confirm the setting. ©2021 Verizon. All rights reserved.

  • Page 22: Status

    5.2 Status 5.2.1 Device Status This page displays the current status and configuration settings of the Stream TV MoCA Ethernet Adapter. ©2021 Verizon. All rights reserved.
  • Page 23 Display the total number of good, bad, and dropped MoCA packets in the transmit direction of the MoCA interface(s) on the device. MoCA RX Display the total number of good, bad, and dropped MoCA packets in the receive direction of the MoCA interface(s) on the device. ©2021 Verizon. All rights reserved.
  • Page 24 This page displays the transmit and receive MoCA PHY rates (PHY rate in Mbps) between all the MoCA devices operating in the MoCA network. This data rate is an average of the Tx and Rx data rates between MoCA devices. PHY Rates Unicast NPER Display the NPER PHY rate in Mbps. Default is NPER. Unicast VLPER Display the VLPER PHY rate in Mbps. ©2021 Verizon. All rights reserved.

  • Page 25: Advanced

    5.3 Advanced 5.3.1 Upgrade This page allows you to upgrade the firmware of the Stream TV MoCA Ethernet Adapter. Please do not remove the power adapter when you are upgrading the firmware for the device. ©2021 Verizon. All rights reserved.
  • Page 26 Please upgrade the firmware by following the procedure described below: 1. Download the new firmware from the Verizon Web Site and save it on your computer. 2. Click the Choose File button to navigate to the downloaded firmware image file (bin file) that you stored on your computer.
  • Page 27 Click the Reboot button to restart the system. It takes around 10 seconds to reboot the device. Restore Defaults Click the Restore Defaults button to restore the settings of the device to factory default values. ©2021 Verizon. All rights reserved.

  • Page 28: Troubleshooting

    Make sure that you have the correct IP address of the Stream TV MoCA Ethernet Adapter as well as the correct username and password. Where can I get more help? Visit https://www.verizon.com/support/residential/contact us/contactuslanding.htm to find your nearest Verizon store or for 24/7 help with live chat and device specific support. ©2021 Verizon. All rights reserved.

  • Page 29: Technical Specification

    1G RJ-45 * 1 AC Power Port 110~240V~0.5A, 50-60MHz Certificates FCC, UL, MoCA 2.5 Certificate Dimension 127.5 x 85 x 30 mm Operating Temperature Range 0 – 40 °C Storage Temperature Range -20 – 80 °C ©2021 Verizon. All rights reserved.

  • Page 30: Regulatory Compliance Notices

    This product is intended to be supplied by a UL Listed Power Adapter or DC power source marked `L.P.S' or `Limited Power Source', rated 12Vdc, 1 A and Tma 40°C (min.). If you require further assistance, please contact your Askey Computer Corp representative. ©2021 Verizon. All rights reserved.

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