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7
Troubleshooting
This chapter informs you how to correct the most common problems you may
encounter when using your gateway. If you cannot find a solution to the problem,
contact your ISP or the store from which you bought the gateway.
WARNING
Do not try to repair the gateway yourself. The gateway does not contain any
user-serviceable parts. Do not open or remove the gateway covers. There are
dangerous voltages inside the gateway.
Problems indicated by the front panel lights
Front
Status
panel
light
PWR
Off
STA
Solid red
WLAN (MW
Off
models
only)
DN01154358
© Nokia Networks Oy
Issue 1-0 en
Nokia Proprietary and Confidential
Description
Solution
Power is off.
1. Switch the power on.
2. Check the power cable.
Hardware malfunction
1. Switch the power off.
2. Pull the power cord out of the wall socket.
3. Contact your ISP's help desk.
Note that during startup the red STA indicator blinks.
This is normal.
No active WLAN
1. Check the WLAN card instructions of the gateway
clients (PC's, laptops
etc.) in range
2. Bring your WLAN client closer to your gateway.
3. Check your WLAN client installation and settings
and of the client.
(radio channel, network name, etc.). See the
WLAN client's user manual for further assistance.
Troubleshooting
29 (40)
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