Troubleshooting; Potential Problems During Installation And Startup Phase; Nokia Fastmile Outdoor Unit Cannot Attach To Lte Network Due To Hardware Mismatch; Failed To Get Base Station Location - Nokia FastMile User Manual

Nokia FastMile Outdoor Unit User Manual

7 Troubleshooting

7.1 Potential problems during installation and
The following are potential problems that can occur during the installation and startup
phase.
7.1.1
This issue can be due to E-UTRA band support mismatch between the Nokia
FastMile Outdoor Unit and LTE network because the Nokia FastMile Outdoor Unit is
not the correct variant for the E-UTRA band of the LTE network.
Check the variants listed in section
the E-UTRA band of the LTE network. If there is a mismatch, change the Nokia
FastMile Outdoor Unit to a variant that supports the E-UTRA band of the LTE
network. If the variant is correct, contact operator.
7.1.2
One possible cause of this error, visible on Augmented Reality View, is the input of
wrong Subscription ID at login step to the Nokia Altiplano FastMile Controller.
By pressing Retry button problem persists.
In order to overcome this issue, press Back option until you reach login step and
enter again a valid Subscription ID.

7.2 Potential problems during execution phase

The following are potential problems that can occur during the execution phase.
Issue: 01P03

7.1 Potential problems during installation and startup phase

7.2 Potential problems during execution phase
startup phase
Nokia FastMile Outdoor Unit cannot attach to LTE
network due to hardware mismatch

Failed to get Base Station Location

3TG-00088-AAAA-TCZZA
5.3 to see if the variant you are installing supports
Troubleshooting
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