Canon PIXMA iP100 Series Quick Start Manual page 72

Cause
Nine flashes: No response from
connected digital camera or video
camcorder. / Connected digital camera
or video camcorder is not compatible
with this printer. / PictBridge compliant
devices are attached to both Direct
Print Port and Bluetooth Unit
Connector. / Bluetooth units are
attached to both Direct Print Port and
Bluetooth Unit Connector.
Eleven flashes: Automatic Print Head
Alignment failed.
Twelve Flashes: Low battery level.
Fifteen Flashes: Ink tank cannot be
recognized.
68 Troubleshooting
A communication time out occurs if printing takes a long time or if it takes too
much time to send data. This may cancel printing. Disconnect the USB cable
connecting the printer and the device, and then reconnect it.
When printing from a PictBridge compliant device, depending on the model
or brand of your device, you may have to select a PictBridge compliant print
mode on the device before connecting it to the printer. You may also have to
turn on the camera or select Play mode manually after connecting the device
to the printer. Perform necessary operations according your device's
instruction manual before reconnecting it to the printer.
Check the device connected to the Direct Print Port or Bluetooth Unit
Connector on the printer. PictBridge compliant devices or the optional
Bluetooth unit BU-30 can be connected to the printer for direct printing.
When PictBridge compliant devices are attached to the both Direct Print Port
and Bluetooth Unit Connector on the printer, disconnect both PictBridge
compliant devices and connect either of the PictBridge compliant devices
again.
When the optional Bluetooth units BU-30 are attached to the both Direct Print
Port and Bluetooth Unit Connector on the printer, turn off the printer, and then
remove either of the Bluetooth units. For details on how to remove the
Bluetooth unit, refer to the Bluetooth Guide on screen manual.
Possible causes are as follows:
Paper of size other than A4 or Letter is loaded in the Rear Tray.
Press the RESUME/CANCEL button on the printer to dismiss the error, then
load a sheet of the supplied paper (Paper For Print Head Alignment) or A4/
Letter-sized Canon Matte Photo Paper MP-101 with the printing side (whiter
side) facing UP in the Rear Tray.
Print Head nozzles are clogged.
Press the RESUME/CANCEL button to dismiss the error, and print the
nozzle check pattern to check the status of the Print Head. See "Printing the
Nozzle Check Pattern" on page 25.
The Paper Output Slot is exposed to strong light.
Press the RESUME/CANCEL button to dismiss the error, and then adjust
your operating environment and/or the position of the printer so that the
Paper Output Slot is not exposed directly to strong light.
After carrying out the above measures, if the problem continues after aligning
the Print Head again, press the RESUME/CANCEL button to dismiss the error,
and then perform Manual Print Head Alignment. For details on Manual Print
Head Alignment, see "Manual Print Head Alignment" on page 36.
The battery is running low.
Connect the supplied Universal AC Adapter and charge the battery.
For details on the charge level indication of the battery, refer to its instruction
manual.
An Ink tank error has occurred. (The lamp on the ink tank is off.)
Confirm how the ink lamps light or flash, and then take the appropriate action
depending on the error condition.
See "Getting the Ink Status Information" on page 43.
If this does not solve the problem, replace the ink tank.
See "Replacing Ink Tanks" on page 45.
Action