Arlo Ultra Series User Manual
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Arlo Ultra Series User Manual

4k uhd wire-free security camera system
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Ultra Series
4K UHD Wire-Free
Security Camera System
User Manual

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Summary of Contents for Arlo Ultra Series

  • Page 1 Ultra Series 4K UHD Wire-Free Security Camera System User Manual...

  • Page 2: Table Of Contents

    Install the Arlo Outdoor Mount ......................17 Install an Anti-Theft Mount ........................18 Connect your camera to the Arlo solar panel (sold separately) ..........19 Your Arlo Ultra camera’s field of view ....................19 Position your camera to detect motion in specific areas ............20 Test motion detection ........................21...
  • Page 3 Ultra Series 4K UHD Wire-Free Security Camera System View recordings and snapshots .......................28 Download recordings .........................29 Access your Arlo account Two-step verification ..........................31 Use face or fingerprint authentication ....................33 Customize your profile ........................34 Change your Arlo password ......................35 Reset a forgotten password .......................35 Grant access to friends ........................36...
  • Page 4 Ultra Series 4K UHD Wire-Free Security Camera System Camera settings ...........................58 Customize the camera spotlight settings ..................61 SmartHub and Base Station with Siren settings ................62 Remove a device from your account ....................64 Use SD Card Storage Insert a microSD card .........................65 View the SD card status ........................66...
  • Page 5 Can’t see video streams in a browser ....................83 WiFi signal interference ........................83 Not receiving push notification alerts .....................84 Arlo Smart Alarm Detection isn’t working ..................85 Verify that the SmartHub or base station is online ...............85 The SmartHub or base station is offline ..................86 Reset the SmartHub to factory settings ..................88...

  • Page 6: Get To Know Your Ultra 2 Camera

    When your camera detects motion, it uses a WiFi link to the Arlo SmartHub to stream video to your Arlo account in the cloud. Get the Arlo app Download the Arlo app. The Arlo app lets you create an Arlo account in the cloud and set up and manage all your Arlo devices.

  • Page 7: Meet Your Arlo Ultra Camera

    Arlo Ultra Camera features • 4K & HDR. See a crystal clear picture in every detail through your Arlo Ultra camera’s high performance lenses. • Enhanced night vision. See what’s lurking with color night vision that allows you to see video in color rather than traditional black and white.

  • Page 8: About Arlo Smarthubs And Base Stations

    Arlo Go. SmartHub VMB4540 SmartHub VMB5000 Base Station with Siren The Base Stations with Sirens are compatible with all Arlo wire free cameras except Arlo Go and they’re also compatible with the Arlo Audio Doorbell. Base Station VMB4500 Base Station VMB4000...
  • Page 9 Anti-Theft Mount. See • Install an Anti-Theft Mount on page 18. Arlo Dual Charging Station. Charge your spare Arlo Ultra camera batteries. • Charge batteries in the Arlo Ultra dual charging station (sold separately) on page 14. Upgrade your Arlo subscription. For more information,visit •...

  • Page 10: Get Started

    3. Add each Arlo Ultra camera and pair it with the Arlo SmartHub. Once you set up your Arlo account, you can access it by using the Arlo app on a smartphone or tablet, or from a computer using a web browser. If you’re using a computer, enter https://my.arlo.com/#/login...

  • Page 11: Connect A Base Station With Siren

    Your Ultra Camera uses WiFi to connect to a SmartHub or Base Station with Siren. The SmartHub or base station uses an Ethernet cable to connect to your router. The Arlo app guides you through the steps to install and set up your Ultra system. To connect a Base Station with Siren: 1.
  • Page 12 The LED located on the front indicates the status of the base station. The LED lights as follows: • Solid blue. The base station is connected to the Internet and to an Arlo camera. Slow blinking blue. The base station is ready to sync with a camera. •...

  • Page 13: Insert The Battery Into Your Camera

    Ultra Series 4K UHD Wire-Free Security Camera System Insert the battery into your camera Your Arlo Ultra camera consists of two parts: • The camera and battery. • The camera housing. Note: The battery comes partially charged. We recommend that you fully charge the battery before using your camera.
  • Page 14 Charge batteries in the Arlo Ultra dual charging station (sold separately) Your Arlo Dual Charging Station charges one or two batteries for your Arlo Ultra cameras. To charge batteries in the charging station: 1. Connect the power adapter to the charging station.

  • Page 15: The Arlo Ultra Camera Led

    Tips for optimal WiFi performance Place your Arlo Ultra camera in a location with a good WiFi signal to the SmartHub. The distance between WiFi devices can affect the WiFi signal: Maximum recommended distance.

  • Page 16: Magnetic Mount

    Minimum recommended distance. To reduce WiFi interference, place the SmartHub 6 feet (1.8 meters) away from your WiFi router. Place your Arlo Ultra cameras 10 feet (3 meters) away from the SmartHub, and allow at least 6½ feet (2 meters) between cameras.

  • Page 17: Install The Arlo Outdoor Mount

    You can replace the battery in Arlo Ultra cameras without removing the camera housing from the indoor wall mount. Install the Arlo Outdoor Mount Some Arlo Ultra kits include an outdoor screw mount. Screw mounts are also sold separately. 1. Place the outdoor mount and secure it with screws.

  • Page 18: Install An Anti-Theft Mount

    Ultra Series 4K UHD Wire-Free Security Camera System Install an Anti-Theft Mount Some Arlo Ultra kits include an Anti-Theft Mount. Anti-Theft Mounts are also sold separately. To install your Anti-Theft Mount: 1. Place the wall plate against the wall, with the arrow pointing up, and secure it with screws.

  • Page 19: Connect Your Camera To The Arlo Solar Panel (Sold Separately)

    Connect your camera to the Arlo solar panel (sold separately) The Arlo solar panel lets you harvest power from the sun to keep your Arlo Ultra camera battery charged. The solar panel with cable comes with a mount and mounting screws.

  • Page 20: Position Your Camera To Detect Motion In Specific Areas

    Position your camera to detect motion in specific areas You can mount and aim your Arlo Ultra camera in different ways to optimize the camera’s ability to detect motion in specific areas. The lower two-thirds of the camera’s field of view is the motion-sensitive part of the image.

  • Page 21: Test Motion Detection

    You control when your camera detects motion and the rules it uses to record and alert you by selecting a mode. The Arlo app comes with four modes, Armed, Disarmed, Schedule, and Geofending. You can customize each mode and you can also create custom modes. For information about how to do this, see 5.

  • Page 22: Arlo Ultra Basics

    3. Arlo Ultra Basics When you open the Arlo app, the Devices page displays your camera feeds. Tap to turn the camera siren on and off. Live camera feed Number of new recordings This camera is armed to Tap to view device settings detect sound and motion.

  • Page 23: View Your Camera Feeds

    Local live 4K streaming You can live stream in 4K from Arlo Ultra if you use the Arlo app on a mobile device that’s on the same local network as the Arlo SmartHub. If you enable 4K live streaming in your Arlo...

  • Page 24: Foresight

    While you’re using 4K local live streaming, you can’t record or take snapshots. Talk and Listen The Arlo Ultra camera includes microphones that allow you to talk and listen. The two microphones in the camera use beamforming for spatial filtering of sound. This lets your camera hone-in on sound from a particular area or subject.

  • Page 25: Turn The Camera Spotlight On And Off

    2. Tap the camera feed image. 3. Tap Talk and Listen . 4. The first time you use Talk and Listen, allow Arlo to use your phone’s microphone. 5. Tap the microphone button. Two-way audio automatically opens, allowing you to use Talk and Listen.

  • Page 26: Customize Your Camera Feed Image

    Ultra Series 4K UHD Wire-Free Security Camera System 5. To turn off the siren, tap the slider at the top of the Devices page. Customize your camera feed image If you use more than one camera, you can change the order in which the camera feeds display on the Devices page.
  • Page 27 Ultra Series 4K UHD Wire-Free Security Camera System 2. Tap Settings > My Devices. 3. Select the camera. 4. Under VIDEO, tap Activity Zones. 5. Tap +. An activity zone box displays in the camera feed image. 6. Move the zone to the desired position in the camera feed image.

  • Page 28: View Recordings And Snapshots

    Your Arlo recordings are sent to your Arlo account in the cloud and stored in your library. Recordings are encrypted with your user name and password. You can access your recordings from the Arlo app on your mobile device or by using a web browser to visit https://my.arlo.com/#/login. You can download recordings from the cloud and save them.

  • Page 29: Download Recordings

    Ultra Series 4K UHD Wire-Free Security Camera System 1. Open the Arlo app. 2. Tap Library. 3. Tap Filter in the upper left corner of the page. 4. Tap the filtering criteria that you want to use. 5. Tap Done.
  • Page 30 3. Tap a recording. 4. Tap Share. 5. Share the file. Donate recordings for research You can donate video or snapshot files to Arlo to use for research and development of Arlo products. 1. Open the Arlo app. 2. Tap Library.

  • Page 31: Access Your Arlo Account

    6. Access your Arlo account Once you set up your Arlo account, you can access it by using the Arlo app on a smartphone or tablet, or from a computer using a web browser. If you’re using a computer, enter https:// my.arlo.com/#/login...
  • Page 32 Add a trusted device for two-step verification A trusted device is one of your primary personal devices that you use to log in to your Arlo account and to manage access to your Arlo account from new devices. When you access your Arlo account from a trusted device, you don’t have to verify your login.

  • Page 33: Use Face Or Fingerprint Authentication

    Ultra Series 4K UHD Wire-Free Security Camera System The first time you use a new device to log in to your Arlo account, Arlo sends a push notification to your trusted (and currently logged in) device. Tap the push notification on your trusted device to approve or deny the new login.

  • Page 34: Customize Your Profile

    5. Slide the toggle Face ID to the right (on) or left (off). Customize your profile You can enter your name, add a profile photo and home address, and opt-in or out of Arlo news and support updates. Add a profile picture 1.

  • Page 35: Change Your Arlo Password

    Ultra Series 4K UHD Wire-Free Security Camera System Edit profile settings You can enter your name, add a profile photo and home address, and opt-in or out of Arlo news and support updates. 1. Open the Arlo app. 2. Tap Settings.

  • Page 36: Grant Access To Friends

    Your password is reset. Grant access to friends You can add friends to your Arlo account. Friends can view live streams from your cameras; record video clips; view, share, mark as favorite, and delete clips from your library; and take snapshots.
  • Page 37 Selecting Allow Access Rights allows this friend to change your account and camera settings. 8. Tap Send Invite. An email message is sent inviting your friend to create an Arlo account. This friend’s name is displayed with the status Pending. When the friend accepts your invitation, the status changes to Accepted.

  • Page 38: Ultra Image Quality Features

    To use 4K streaming, you need an Arlo Ultra camera connected to an Arlo SmartHub VMB5000 or VMB4540 or an Arlo Base Station with Siren VMB4500 or VMB4000. For basic use of 4K, we recommend an average upload bandwidth speed of 3 Mbps per Ultra camera.

  • Page 39: Hevc 4K Playback Supported Devices

    High Efficiency Video Coding (HEVC) is a video compression standard that enables you to download and stream 4K videos with ease. To use HEVC on the Arlo app, you must use a supported device and meet the minimum requirements. Your device must: •...
  • Page 40 The Best Local Recording setting turns on 4K recording for Ultra cameras. If your Arlo system includes other cameras, the Best Local Recording setting turns on the highest resolution your camera supports, such as 2K recording for Arlo Pro 3 cameras if you use a mix of different Arlo camera models.

  • Page 41: Auto Zoom And Tracking

    (The zoomed-in image is in 1080p video resolution.) Your Ultra Camera automatically creates a curated Auto Zoom and Tracking clip. To access Auto Zoom and Tracking clips, tap Library in the Arlo app to view your library. Turn on Auto Zoom and Tracking 1.
  • Page 42 3. Pinch and drag to zoom in to any area you would like to see enhanced. 4. Let go after you have zoomed in. An indicator on the live feed shows that Arlo is enhancing the image. Ultra Image Quality Features...

  • Page 43: Modes, Rules, And Alerts

    6. Modes, Rules, and Alerts Modes and rules let you tell your Arlo system what to do in different situations. For example, you can set your Arlo system to record a video when it detects motion and send you an email alert.

  • Page 44: Select A Mode

    This is great for a party when you don’t need to be notified of friends in your backyard. You can mute notifications from the Arlo app. If you use Arlo Smart, you can also activate Mute Notifications directly from push notifications.

  • Page 45: Rules For Modes

    Ultra Series 4K UHD Wire-Free Security Camera System Rules for modes Each mode uses one or more rules to control your Arlo system. You can set these options. Trigger device. The trigger device is the camera that detects motion or sound. You can •...

  • Page 46: Control Whether The Spotlight Turns On When Motion Is Detected At Night

    Control whether the spotlight turns on when motion is detected at night Unless you changed its settings, your Arlo Ultra camera automatically turns on its spotlight when it detects motion at night. Your camera detects motion when it’s in Armed mode or another mode that uses a rule for detecting motion.

  • Page 47: Add A Rule With A Base Station Siren Trigger

    Arlo notifications on your phone, you must install the Arlo app on your phone. Note: If you log out of the Arlo app on your smartphone or mobile device, you will stop receiving push notifications. 1. Open the Arlo app.

  • Page 48: Schedule Your Camera Rules

    Ultra Series 4K UHD Wire-Free Security Camera System Note: The Disarmed mode does not send alerts. 5. Under Alert, tap Push Notification to turn alerts on and off for your mobile device. 6. Under Alert, tap Email Alerts to turn email notifications on and off.

  • Page 49: Set Up Arlo Geofencing

    Geofencing is a virtual fence around a location called a zone. You can use Arlo Geofencing to arm, disarm, or resume schedule modes when your mobile device is in zone or out of zone. To set up geofencing, you must use your mobile device and allow the Arlo app to use your location.
  • Page 50 Your camera uses this mode when your mobile device is within the radius of your camera’s location. Most people select Disarmed while they’re home. If you use more than one enabled mobile device, you might be asked to select an Arlo device to connect it to.

  • Page 51: Geofencing With Multiple Mobile Devices

    • (Required when your friend wants to participate in geofencing) Your friend is logged in to the Arlo app on his or her mobile device and the GPS or location service is enabled on your friend’s mobile device. Modes, Rules, and Alerts...

  • Page 52: Custom Modes

    Set up geofencing on page Custom modes You can add modes in addition to the modes that come with the Arlo app and give the new modes custom names, such as Vacation. You can create one rule for each mode.

  • Page 53: Detect Audio Alarms With Your Ultra Camera

    10. Select an action device and tap Next. This is the Arlo device that performs an action when the trigger device detects motion or sound. You can select the same Arlo device you’re using as a trigger or a different Arlo device.
  • Page 54 Prepare a location to test your alarm compatibility We recommend that you test your alarm to find out if it is compatible with the Arlo Alarm Detection feature. Before beginning a test, make sure that: •...
  • Page 55 If you don’t receive and Audio Alert push notification, but a video clip labeled Audio is saved in your Arlo Library, your camera is within range of your smoke or CO detector, but it did not recognize the sound pattern as a smoke or CO alarm.
  • Page 56 Turn off push notifications after using audio detection Push notifications must be turned on when you’re using Arlo Smart audio detection. After you turn off audio detection and audio alerts, you can edit rules to turn off push notifications. (See Test the Alarm Detection range on page 56.)
  • Page 57 Ultra Series 4K UHD Wire-Free Security Camera System To turn off push notifications: 1. Open the Arlo app. 2. Tap Mode. 3. Tap the SmartHub. 4. Tap Edit next to the mode. 5. Tap Edit next to the rule. 6. Tap Push Notifications to turn it off and on.

  • Page 58: Change Your Arlo Settings

    7. Change Your Arlo Settings Change the time zone 1. Open the Arlo app. 2. Tap Settings > My Devices. 3. Tap the SmartHub. 4. Tap Time Zone. 5. Tap a time zone. If you’re using a mobile device, your settings are saved.
  • Page 59 Ultra Series 4K UHD Wire-Free Security Camera System 6. Tap Save. Turn on Auto Zoom and Tracking 1. Open the Arlo app. 2. Tap Settings > My Devices. 3. Tap the camera. 4. Tap Video Settings. 5. Tap Auto Zoom and Tracking.
  • Page 60 Ultra Series 4K UHD Wire-Free Security Camera System Turn color video recording at night off and on 1. Open the Arlo app. 2. Tap Settings > My Devices. 3. Tap the camera. 4. Tap Video Settings > Low Light Settings.

  • Page 61: Customize The Camera Spotlight Settings

    Speaker Volume slider. Customize the camera spotlight settings Your Arlo Ultra camera spotlight is set to automatically turn on when your camera detects motion at night. The spotlight improves video quality and allows your camera to record color video at night.

  • Page 62: Smarthub And Base Station With Siren Settings

    Ultra Series 4K UHD Wire-Free Security Camera System SmartHub and Base Station with Siren settings Change your SmartHub or base station name 1. Open the Arlo app. 2. Tap Settings > My Devices. 3. Tap the SmartHub or base station.
  • Page 63 Do not test the siren while people or pets are close to the base station. Prolonged exposure to the siren might cause hearing damage. To turn the base station siren on and off using the Arlo app: 1. Open the Arlo app.

  • Page 64: Remove A Device From Your Account

    Ultra Series 4K UHD Wire-Free Security Camera System Remove a device from your account 1. Open the Arlo app. 2. Tap Settings > My Devices. 3. Tap the camera. 4. Scroll down and tap Remove Device. Change Your Arlo Settings...

  • Page 65: Use Sd Card Storage

    Internet, recordings continue to be saved on the microSD card. If you have an active live stream connection between an Arlo Ultra camera and a SmartHub, you can record to a microSD card. Your Arlo app notifies you when the SD card is low on storage space or is full. MicroSD card format Your SmartHub accepts SDHC or SDXC microSD cards.

  • Page 66: View The Sd Card Status

    The Arlo app also notifies you if this occurs. View available SD card storage The Arlo app notifies you if the SD card is getting full, but you can also view the available storage. 1. Open the Arlo app.

  • Page 67: Change The Sd Card Overwrite Setting

    Change the SD card overwrite setting By default, if the SD card fills up, the oldest Arlo recording is erased to make room for new recordings. Files on the SD card that aren’t in the Arlo folder aren’t deleted to make room for Arlo recordings.

  • Page 68: View Videos On A Microsd Card

    Arlo SD card recording is disabled until you insert another SD card. View videos on a microSD card To view Arlo videos saved on a microSD card, you must remove the microSD card from your SmartHub and use a microSD card reader.

  • Page 69: Usb Storage

    Base station VMB4500 Base station VMB4000 You can connect a USB storage device to the USB port and store your Arlo recordings both in the cloud and on the USB device. If the SmartHub or Base Station with Siren isn’t connected to the Internet, recordings continue to be saved on your USB storage device.

  • Page 70: View The Usb Storage Device Status

    The Arlo app also notifies you if this occurs. View available USB device storage The Arlo app notifies you if the USB device is getting full, but you can also view the available storage. 1. Open the Arlo app.

  • Page 71: Turn Usb Recording Off And On

    Change the USB device overwrite setting By default, if the USB storage device fills up, the oldest Arlo recording is erased to make room for new recordings. Files on the USB device that aren’t in the Arlo folder aren’t deleted to make room for Arlo recordings.

  • Page 72: Format A Usb Device

    Ultra Series 4K UHD Wire-Free Security Camera System Format a USB device The Arlo app displays a pop-up message to let you know if it is necessary to format the USB storage device. The SmartHub can format the USB storage device.

  • Page 73: View Videos On A Usb Device

    Ultra Series 4K UHD Wire-Free Security Camera System View videos on a USB device Video clips on USB storage devices don’t display in the Arlo app, but you can use a Windows- based or Mac computer to view the clips.

  • Page 74: Arlo Connect

    Ask Amazon Alexa “Alexa, enable Arlo skill” to receive instructions in your Alexa app to link your Arlo account with your Alexa account. In the Alexa app, search for the Arlo Skill and select Enable Skill to link your Arlo account •...

  • Page 75: Add Arlo Devices To The Apple Home App

    Add Arlo devices to the Apple Home app For the best experience, add your Arlo devices to your Arlo account before you add them to the Apple Home app. When you add your SmartHub (model VMB5000) to the Apple Home app, all Arlo devices that are paired to the SmartHub are available in the Home app.
  • Page 76 If you have trouble scanning the code, tap Don’t Have a Code or Can’t Scan? and then enter the code. 5. Tap Done on the top right. After you add the SmartHub, all Arlo devices that are paired with the SmartHub are available in HomeKit. For live video, tap the camera screen shot.

  • Page 77: Add Arlo Ultra To The Google Assistant App

    For more information, see Google Assistant Help: Control smart home devices. Use Arlo with IFTTT You can use the Arlo app with IFTTT (If This Then That), a free cloud-based service that connects smart home devices and applications. To add Arlo to your IFTTT app, visit ifttt.com/arlo.

  • Page 78: Faqs And Troubleshooting

    Is Arlo Ultra backward compatible with my existing Arlo System? Yes. Arlo Ultra can connect to an Arlo base station, as well as existing outdoor security mounts. It isn’t backward compatible with previous Arlo batteries or previous Arlo charging cables.

  • Page 79: Battery Faqs

    Why does one Arlo camera battery drain faster than another Arlo camera battery? Your Arlo Ultra camera is flexible and you can use it in a wide range of environments. Your environment might include elements that affect battery life. In some cases your Arlo Ultra...

  • Page 80: The Arlo App Doesn't Recognize My Device

    Troubleshoot two-step verification The first time you log in to your Arlo account on a new device, and you need to verify the device to complete the login. (See Two-step verification on page 50.)
  • Page 81 Your trusted devices in the Arlo app don’t have to share a name with the actual device, so make sure that the device listed in the Arlo app is correct. We also recommend that you set up more than one device for two-step verification, in case you lose access to one of your devices.

  • Page 82: Activity Zones And Cvr Aren't Working

    Prepare your mobile device for geofencing on page 49. • A task-killing app is interfering with Arlo Geofencing. A task-killing app, such as Shutapp or Doze, can disable Arlo Geofencing. To use Arlo Geofencing, disable any apps that suppress the Arlo app.

  • Page 83: Can't See Video Streams In A Browser

    Make sure that your browser isn’t blocking the plug-in and that you’re using the latest version of Adobe Flash. Your router might be blocking the ports to which Arlo sends data. To make sure that Arlo can stay connected, you must keep ports 443 and 80 open on your router.

  • Page 84: Not Receiving Push Notification Alerts

    Not receiving push notification alerts You must be logged in to the Arlo app to receive Arlo alerts on your smartphone or mobile device. Arlo registers your device for push notification when you log in. If you used the logout option instead of simply exiting the app, you must log back in to the app.

  • Page 85: Arlo Smart Alarm Detection Isn't Working

    If you said no to push notifications at installation When you install the Arlo app for the first time, to receive alerts, you must select Allow when asked if you want Arlo to send you push notifications. For iOS apps, after you respond to this alert, it isn’t presented again unless the device is restored to factory settings or the app is...

  • Page 86: The Smarthub Or Base Station Is Offline

    If the Internet LED is amber, the base station is connected to your router, but it isn’t connected to the Internet. Check the router’s Internet connection. If you’re not at the same location as your SmartHub or base station, open the Arlo app or log in to your Arlo account at my.arlo.com: •...
  • Page 87 • User name (email address used to register your Arlo account). • Internet service provider (ISP) name. • Internet connection type (DSL, cable, and so on) and speed (Arlo requires at least 1 Mbps upstream). FAQs and Troubleshooting User Manual...

  • Page 88: Reset The Smarthub To Factory Settings

    Arlo app. 3. Tap New to Arlo?. 4. Follow the setup instructions. If your Arlo cameras were paired to the SmartHub, you might need to pair the cameras to the SmartHub again. Reset a Base Station to factory settings Performing a factory reset returns your base station to the default settings.
  • Page 89 The Base Station VMB4000 has three LEDs on the front. The LEDs blink amber. The base station reboots. 2. Wait for the base station to finish rebooting before you unplug it, turn it off, or use the Arlo app to set it up.

  • Page 90: Rechargeable Battery Safety

    (disposable cells), or exposed to water, fire, or high temperatures. To ensure optimal safety and performance: Only use Arlo approved batteries. If you are unsure about whether a replacement battery • or charger is compatible, contact Arlo.
  • Page 91 • AVOID dropping the battery or the Arlo device. Dropping it, especially on a hard surface, might cause damage to the battery or the Arlo device. If you suspect damage to the battery or the Arlo device, replace it. •...
  • Page 92 PN 202-11887-07 Trademarks © Arlo Technologies, Inc. Arlo, Arlo logo, and Every Angle Covered are trademarks of Arlo Technologies, Inc. Apple is a trademark of Apple Inc., registered in the US and other countries. App Store is a service mark of Apple Inc. HomeKit is a trademark of Apple Inc. To control this HomeKit-enabled accessory, the latest version of iOS or iPadOS is recommended.

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