Arlo Pro 3 User Manual
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Arlo Pro 3 User Manual

Floodlight camera
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  • Page 1 Pro 3 Floodlight Camera User Manual...

  • Page 2: Table Of Contents

    Connect your mobile device to a 2.4 GHz WiFi network during setup ........19 Connect an optional Arlo SmartHub ..................... 20 Connect an optional Arlo Base Station with Siren ..............21 Move your floodlight’s WiFi connection to a SmartHub or base station ........ 23 Move your floodlight’s WiFi connection to a direct router connection ........
  • Page 3 Pro 3 Floodlight Camera CVR with an optional Arlo SmartHub or base station ..............28 Customize your camera feed image ....................28 Motion detection activity zones ...................... 29 Talk and Listen ........................... 30 Turn the siren on and off manually ....................30 View recordings and snapshots ......................
  • Page 4 Adjust the flicker setting ........................57 View device information ........................58 Remove a device from your account ..................... 58 Restart the floodlight from the Arlo app ..................58 Optional SmartHub and Base Station settings ................59 SmartHub SD Card Storage Insert a microSD card ........................
  • Page 5 Pro 3 Floodlight Camera 11. Troubleshooting Scan a QR code during setup ......................80 The floodlight is inactive during charging ..................81 Optimize multiple 2K streams ......................81 Troubleshoot Arlo Geofencing ......................82 Can’t see video streams in a browser .................... 82 Not receiving push notifications .....................

  • Page 6: Get To Know Your Pro 3 Floodlight Camera

    Arlo app in case of emergency. Get the Arlo app Download the Arlo app. The Arlo app lets you create an Arlo account in the cloud and set up and manage all your Arlo devices. Note: If you already use the Arlo app, make sure that you’re using the latest version.

  • Page 7: Meet Your Pro 3 Floodlight Camera

    Pro 3 Floodlight Camera Meet your Pro 3 Floodlight Camera Your Pro 3 Floodlight Camera consists of two parts, the housing and the floodlight camera with a battery compartment. Front view Floodlight Light LED panel sensor Microphone Camera 2K lens with status LED 160 °field of...

  • Page 8: Do More With Arlo

    Arlo SmartHub or base station). See Outdoor magnetic charging on page 75. • Arlo Solar Panel. Connect an Arlo Solar Panel to your camera and harvest power from the sun to keep your camera battery charged. See Solar panel charging on page 76.

  • Page 9: Get Started

    If you don’t have the app, you can download it and create your Arlo account. Once you set up your Arlo account, you can access it from the Arlo app on a smartphone or tablet, or from a computer using a web browser. If you’re using a computer, enter https:// my.arlo.com/#/login...

  • Page 10: Prep: Insert The Battery

    Battery access button 2. Insert the battery into the camera with the Arlo logo on your floodlight and the Arlo logo on the battery facing up. The LED on the front of your Pro 3 Floodlight Camera blinks blue after the battery is inserted.

  • Page 11: Prep: Check The Led

    Select a location for your floodlight with a clear vantage point to fully optimize the wide field of view. For the best experience, choose a location with a strong WiFi signal. You can check the WiFi signal strength in the Arlo app. For information about WiFi connections, see WiFi connection options for your floodlight on page 18.

  • Page 12: Prep: What You Need For Wall Mounting

    • A pencil • The wall plate, screws, and wall anchors that came in the package with your Pro 3 Floodlight Camera. WARNING: Mount your camera onto a flat, supportive surface. When mounting your camera, select a mounting surface that can support the weight of your camera with the battery installed.
  • Page 13 Pro 3 Floodlight Camera 2. Place the wall plate on the wall as a guide with the arrow pointing up. Use a pencil to mark the position of the holes in the wall plate. Then remove the wall plate. 3. Use a 15/64 in. (6 mm) drill bit to drill three holes into the wall.

  • Page 14: Prep: Install The Ceiling Adapter (Sold Separately)

    Pro 3 Floodlight Camera Prep: Install the ceiling adapter (sold separately) If you want to mount your floodlight on a ceiling, we recommend using the Arlo ceiling adapter (sold separately) for optimal floodlight positioning. WARNING: Mount your camera onto a flat, supportive surface.

  • Page 15: Check Your Floodlight's Field Of View

    The field of view is the area that the camera sees. You can set the video mode for your floodlight to Full (110 degrees), Wide (125 degrees), or Super Wide (160 degrees). Arlo automatically corrects the image to reduce the fisheye effect for each field of view setting.

  • Page 16: Arm Your Floodlight Camera

    Reposition your floodlight after mounting Note: For your safety, consider asking a friend or family member to use the Arlo app while you are handling your floodlight. 1. Use your fingers to turn the grip on the mount counterclockwise to loosen it.

  • Page 17: Hevc 2K Playback-Supported Devices

    High Efficiency Video Coding (HEVC) is a video compression standard that enables you to download and stream 2K videos with ease. To use HEVC on the Arlo app, you must use a supported device and meet the minimum requirements. Your device must: •...

  • Page 18: Wifi Setup And Connections

    When you install your floodlight you can connect it directly to your router’s 2.4 GHz WiFi band, or you can connect the floodlight with WiFi to an Arlo SmartHub VMB5000 or VMB4540, or an Arlo base station VMB4500 or VMB4000.

  • Page 19: Connect Your Mobile Device To A 2.4 Ghz Wifi Network During Setup

    • Minimum recommended distance. To reduce WiFi interference, allow at least 6½ feet (2 meters) between your floodlight and any Arlo cameras that you install. These materials can reduce WiFi signal strength if they are located between WiFi devices: •...

  • Page 20: Connect An Optional Arlo Smarthub

    When you’re connected to the WiFi network, the word Connected appears under the network name. Connect an optional Arlo SmartHub Your Pro 3 Floodlight Camera can connect to a SmartHub or Base Station with Siren. The SmartHub or base station uses an Ethernet cable to connect to your router. Connect a SmartHub The Arlo app guides you through the steps to install and set up your Arlo SmartHub.

  • Page 21: Connect An Optional Arlo Base Station With Siren

    Base Station with Siren models VMB4500 and VMB4000. The base station uses an Ethernet cable to connect to your router. The Arlo app guides you through the steps to install and set up your base station. 1. Connect the base station to your router with an Ethernet cable.
  • Page 22 The LED located on the front indicates the status of the base station. The LED lights as follows: • Solid blue. The base station is connected to the internet and to an Arlo device. Slow blinking blue. The base station is ready to sync with an Arlo device. •...

  • Page 23: Move Your Floodlight's Wifi Connection To A Smarthub Or Base Station

    If you’re using an Arlo Smart trial associated with this account, doing this keeps the Arlo Smart trial active so you don’t lose it. 3. Follow the Arlo app instructions to set up your SmartHub or base station and connect it to the internet.
  • Page 24 To move your floodlight’s WiFi connection directly to your router: 1. Open the Arlo app and log into the same Arlo account that your floodlight is connected to. If you’re using an Arlo Smart trial associated with this account, doing this keeps the trial active so you don’t lose it.

  • Page 25: Use Your Floodlight Camera

    4. Use Your Floodlight Camera When you open the Arlo app, the Devices page displays your camera feeds. Tap to turn the siren on and off manually Tap Play to stream the live camera feed Number of new recordings Tap to view device settings...

  • Page 26: Manually Turn Your Floodlight On And Off

    Manually turn your floodlight on and off You can turn your floodlight on and off using the Arlo app and you can set it to trigger automatically when motion is detected, audio is detected, or when a device cross-triggers the floodlight.

  • Page 27: Record Clips From Live Video

    If you turn on Local 2K Live Streaming, the Arlo app automaticlly turns off Auto Zoom and Tracking. The reverse is also true. If you turn on Auto Zoom and Tracking, the Arlo app automatically turns off Local 2K Live Streaming.

  • Page 28: Take A Snapshot From Live Video

    Arlo SmartHub or base station (sold separately). Continuous video recording, or CVR, is an optional Arlo Smart feature. With CVR activated on your floodlight, you can record all the action 24/7. CVR captures everything in the background, and you can rewind to catch anything you missed.

  • Page 29: Motion Detection Activity Zones

    Pro 3 Floodlight Camera Rotate a camera feed image 180 degrees 1. Open the Arlo app. 2. Tap Settings > My Devices. 3. Select the camera. 4. Tap Video Settings. 5. Rotate the image. If you’re using an iOS device, tap Rotate Image 180°.

  • Page 30: Talk And Listen

    2. Tap the camera feed image. 3. Tap the microphone . 4. The first time you use Talk and Listen, allow Arlo to use your phone’s microphone. 5. Tap the microphone button. Two-way audio automatically opens, allowing you to use Talk and Listen.

  • Page 31: View Recordings And Snapshots

    Your floodlight records when it is an armed mode with a rule to record when it detects motion or audio. Your Arlo recordings are sent to your Arlo account in the cloud and stored in your library. Recordings are encrypted with your user name and password.

  • Page 32: Download Recordings

    Pro 3 Floodlight Camera Use the filter You can use the filter to find and view recordings based on criteria that you select. 1. Open the Arlo app. 2. Tap Library. 3. Tap Filter in the upper-left corner of the page.
  • Page 33 3. Tap a recording. 4. Tap Share. 5. Share the file. Donate recordings for research You can donate video or snapshot files to Arlo to use for research and development of Arlo products. 1. Open the Arlo app. 2. Tap Library.

  • Page 34: Modes, Rules, And Alerts

    5. Modes, Rules, and Alerts Modes and rules let you tell Arlo what to do in different situations. For example, you can tell Arlo to record a video when it detects motion and send you an email alert. Modes Arlo modes give you control over how your Arlo cameras respond to motion or audio. For example, you probably don’t want to receive an alert about motion in your yard in the...

  • Page 35: Select A Mode

    This is great for a party when you don’t need to be notified of friends in your backyard. You can mute notifications from the Arlo app. If you use Arlo Smart, you can also activate Mute Notifications directly from push notifications.

  • Page 36: Rules For Modes

    Pro 3 Floodlight Camera Rules for modes Each mode uses one or more rules to control your Arlo system. You can set these options. Trigger device. The trigger device is the camera that detects motion or audio. You can •...

  • Page 37: Automatically Stop Recording When Motion Stops

    To set the light duration for a rule that doesn’t record video: 1. Open the Arlo app. 2. Tap Mode. 3. Tap the floodlight or your optional Arlo SmartHub or base station, if you use one. A list of modes displays. 4. Tap Edit next to the mode.

  • Page 38: Use A Rule To Turn On The Floodlight

    To set up a rule to turn on the floodlight: 1. Open the Arlo app. 2. Tap Mode. 3. Tap the floodlight or your optional Arlo SmartHub or base station, if you use one. A list of modes displays. 4. Tap Edit next to the mode.

  • Page 39: Use A Rule To Activate The Floodlight's Siren

    Use a rule to activate the floodlight’s siren 1. Open the Arlo app. 2. Tap Mode. 3. Tap the floodlight or your optional Arlo SmartHub or base station, if you use one. A list of modes displays. 4. Tap Edit next to the mode.

  • Page 40: Manage Alerts

    Arlo notifications on your phone, you must install the Arlo app on your phone. Note: If you log out of the Arlo app on your smartphone or mobile device, you will stop receiving push notifications. 1. Open the Arlo app.

  • Page 41: Set Up Arlo Geofencing

    Geofencing is a virtual fence around a location called a zone. You can use Arlo Geofencing to arm, disarm, or resume schedule modes when your mobile device is in zone or out of zone. To set up geofencing, you must use your mobile device and allow the Arlo app to use your location.
  • Page 42 3. On each mobile device that you plan to enable for geofencing, download and open the Arlo app. For Arlo Geofencing to work on your device, you must adjust the settings on your Android or iOS mobile device as follows: Android devices •...

  • Page 43: Geofencing With Multiple Mobile Devices

    Your camera uses this mode when your mobile device is within the radius of your camera’s location. Most people select Disarmed while they’re home. If you use more than one enabled mobile device, you might be asked to select an Arlo device to connect it to.
  • Page 44 • (Required when your friend wants to participate in geofencing) Your friend is logged in to the Arlo app on his or her mobile device and the GPS or location service is enabled on your friend’s mobile device. Enable or disable geofencing for friends’ mobile devices 1.
  • Page 45 Pro 3 Floodlight Camera Add a mode In addition to the modes that come with the Arlo app, you can add new modes with custom names, such as Vacation. You can also use Schedule mode to activate modes automatically at different times of the day or week.

  • Page 46: Change Your Settings

    6. Change Your Settings Once you set up your Arlo account, you can access it by using the Arlo app on a smartphone or tablet, or from a computer using a web browser. If you’re using a computer, enter https:// my.arlo.com/#/login...

  • Page 47: Use Face Or Fingerprint Authentication

    4. Tap the switch next to Enable. 5. Select your verification method. Note: Your Arlo account email is an automatic back-up option. 6. Follow the instructions in the app to complete your two-step verification setup. Add a phone number or device to two-step verification 1.

  • Page 48: Customize Your Profile

    5. Slide the toggle Face ID to the right (on) or left (off). Customize your profile You can enter your name, add a profile photo and home address, and opt-in or opt-out of Arlo news and support updates. Add a profile picture 1.

  • Page 49: Change Your Arlo Password

    6. Upload your preferred profile picture. 7. Tap Save at the bottom of the page. Edit profile settings You can enter your name, add a profile photo and home address, and opt-in or opt-out of Arlo news and support updates. 1. Open the Arlo app.

  • Page 50: Grant Access To Friends

    Your password is reset. Grant access to friends You can add friends to your Arlo account. Friends can turn on the floodlight and adjust the floodlight settings. They can also view live streams from your cameras; record video clips; view, share, mark as favorite, and delete clips from your library; and take snapshots. You can select which Arlo devices friends can see and what administrative rights are available to them.
  • Page 51 Selecting Allow Access Rights allows this friend to change your account and camera settings. 8. Tap Send Invite. An email message is sent inviting your friend to create an Arlo account. This friend’s name is displayed with the status Pending. When the friend accepts your invitation, the status changes to Accepted.

  • Page 52: Change The Time Zone

    Change the time zone 1. Open the Arlo app. 2. Tap Settings > My Devices. 3. Tap the floodlight or your optional Arlo SmartHub or base station, if you use one. 4. Tap Time Zone. 5. Tap a time zone.
  • Page 53 5. Move the Brightness slider to the left or right to specify how bright your floodlight shines when activated. If you use an Arlo Outdoor Charging Cable (sold separately) to connect the camera to continuous power, you can increase the maximum brightness on the floodlight from 2000 to 3000 lumens.

  • Page 54: Camera Settings

    Pro 3 Floodlight Camera the maximum duration is 20 minutes. Increasing light duration will reduce battery life. Note: If you create a rule to turn on the floodlight and to record, the light stays on for the same duration as the recording—you can’t enter a different duration for the light the way you can set the manual duration in Light Settings.

  • Page 55: Video Settings

    (The zoomed-in image is in 1080p video resolution.) Your floodlight automatically creates a curated Auto Zoom and Tracking clip. To access Auto Zoom and Tracking clips, tap Library in the Arlo app to view your library. Change Your Settings...
  • Page 56 Local 2K Live Streaming, the Arlo app automaticlly turns off Auto Zoom and Tracking. The reverse is also true. If you turn on Auto Zoom and Tracking, the Arlo app automatically turns off Local 2K Live Streaming.

  • Page 57: Audio Settings

    Pro 3 Floodlight Camera Change the video mode to select the field of view The video mode controls the field of view setting for the camera. The field of view is the area that the camera sees. You can set the video mode for your floodlight to Full (110 degrees), Wide (125 degrees), or Super Wide (160 degrees).

  • Page 58: View Device Information

    Pro 3 Floodlight Camera 4. Tap Flicker Adjustment. 5. Select a setting. The default setting is Auto, which allows Arlo to automatically select either 50 Hz or 60 Hz, depending on the country where the floodlight is located. View device information You can view the firmware version, hardware version, and the serial number.

  • Page 59: Optional Smarthub And Base Station Settings

    Do not test the siren while people or pets are close to the base station. Prolonged exposure to the siren might cause hearing damage. To turn the base station siren on and off using the Arlo app 1. Open the Arlo app.
  • Page 60 Pro 3 Floodlight Camera Base station siren button The Base Station with Siren model VMB4000 has a button located on the top. WARNING: The loudest siren setting, which is the default for the siren, is more than 100 decibels. Do not test the siren while people or pets are close to the base station.

  • Page 61: Smarthub Sd Card Storage

    If you have an active live stream connection between an Arlo Ultra camera and a SmartHub, you can record to a microSD card. Your Arlo app notifies you when the SD card is low on storage space or is full. MicroSD card format Your SmartHub accepts SDHC or SDXC microSD cards.

  • Page 62: View The Sd Card Status

    The Arlo app also notifies you if this occurs. View available SD card storage The Arlo app notifies you if the SD card is getting full, but you can also view the available storage. 1. Open the Arlo app.

  • Page 63: Change The Sd Card Overwrite Setting

    Change the SD card overwrite setting By default, if the SD card fills up, the oldest Arlo recording is erased to make room for new recordings. Files on the SD card that aren’t in the Arlo folder aren’t deleted to make room for Arlo recordings.

  • Page 64: View Videos On A Microsd Card

    Arlo SD card recording is disabled until you insert another SD card. View videos on a microSD card To view Arlo videos saved on a microSD card, you must remove the microSD card from your SmartHub and use a microSD card reader.

  • Page 65: Smarthub Or Base Station Usb Storage

    USB storage device. If you’re using an active live stream connection between a Pro 3 camera and a SmartHub, you can record to a USB storage device in 1080p. For 2K Local Live Stream from a Pro 3 camera, the SmartHub automatically records to a USB storage device if one is connected.

  • Page 66: View The Usb Storage Device Status

    The Arlo app also notifies you if this occurs. View available USB device storage The Arlo app notifies you if the USB device is getting full, but you can also view the available storage. 1. Open the Arlo app.

  • Page 67: Turn Usb Recording Off And On

    Change the USB device overwrite setting By default, if the USB storage device fills up, the oldest Arlo recording is erased to make room for new recordings. Files on the USB device that aren’t in the Arlo folder aren’t deleted to make room for Arlo recordings.

  • Page 68: Format A Usb Device

    Pro 3 Floodlight Camera Format a USB device The Arlo app displays a pop-up message to let you know if it is necessary to format the USB storage device. The SmartHub can format the USB storage device. Do not remove the USB storage device while it is formatting. The USB storage device might become permanently unusable.
  • Page 69 Pro 3 Floodlight Camera 2. Connect the USB storage device that you ejected to a Windows-based computer or a Mac computer. 3. Wait for the USB storage device to appear in the list of available drives on your computer, and then open the drive folder to view the files on your USB storage device.

  • Page 70: Arlo Connect

    Echo Show, Fire TV, or Fire tablet. Alexa can also notify you when motion is detected by your Arlo cameras. To use the Arlo Skill, you need a connected Pro 3 Camera and one of these Amazon devices: •...

  • Page 71: Add A Floodlight To The Google Assistant App

    Set up Alexa to notify you when Pro 3 detects motion You can use either of these methods: • In the Smart Home section of the Alexa app, turn on Announcements for your Arlo camera. • Create an Alexa Routine from the Alexa app main menu.

  • Page 72: Use Arlo With Ifttt

    For more information, see Google Assistant Help: Control smart home devices. Use Arlo with IFTTT You can use the Arlo app with IFTTT (If This Then That), a free cloud-based service that connects smart home devices and applications. To add Arlo to your IFTTT app, visit ifttt.com/arlo.

  • Page 73: 10. Arlo Xl Rechargeable Battery

    • Magnetic charging port on the camera housing . Use this to connect an Arlo magnetic charging cable or the Arlo solar panel (both are sold separately). You can leave the camera housing mounted while you are charging your camera. If you want your camera to operate while it is charging, you need to use an outdoor magnetic charging cable (sold separately) or the Arlo Solar Panel (sold separately).
  • Page 74 Pro 3 Floodlight Camera 2. Insert the battery into the camera with the Arlo logo on your floodlight and the Arlo logo on the battery facing up. The LED on the front of your floodlight blinks blue after the battery is inserted.
  • Page 75 You can use an Arlo Indoor Magnetic Charging Cable to charge your camera indoors using the magnetic charging port. (This cable is included with some other Arlo devices and can be purchased separately.) The battery charges automatically as long as AC power is provided.
  • Page 76 Pro 3 Floodlight Camera Solar panel charging You can use the Arlo Solar Panel to connect your floodlight to continuous power. The solar panel uses direct sunlight to keep your battery charged. The solar panel is weather-resistant and comes with an 8-foot magnetic power cable and adjustable mount.

  • Page 77: Battery Life

    Pro 3 Floodlight Camera 3. Remove the battery by pulling on it until it slides out of the camera. 4. Insert the battery into the camera with the Arlo logo on your floodlight and the Arlo logo on the battery facing up.
  • Page 78 Adjust your floodlight’s dusk to dawn sensor on page 52. • Reduce the brightness. You can use the Arlo app to adjust the brightness setting on your Arlo Pro 3 Floodlight camera. See Adjust the floodlight brightness on page 53. •...

  • Page 79: Safe Handling And Usage Guidelines For Removable And Rechargeable Batteries

    • DO NOT get the battery or the Arlo device wet. Even though they might dry and appear to operate normally, the circuitry can slowly corrode and defeat its safety circuitry.

  • Page 80: 11. Troubleshooting

    11. Troubleshooting Scan a QR code during setup During setup, the floodlight must scan a QR code from the Arlo app when you’re adding the floodlight to your 2.4 GHz WiFi network. If your floodlight doesn’t emit a chime sound after scanning the QR code, then the QR code wasn’t successfully scanned.

  • Page 81: The Floodlight Is Inactive During Charging

    This is because these charging cables are meant for indoor charging only. To use the floodlight, record audio, and record video while your camera charges, you must use an Outdoor Magnetic Charging Cable or Arlo Solar Panel, which are sold separately. For more information, see Battery charging options on page 73.

  • Page 82: Troubleshoot Arlo Geofencing

    Still experiencing issues with geofencing? Contact Arlo Customer Support. Can’t see video streams in a browser Your router might be blocking the ports to which Arlo sends data. To make sure that Arlo can stay connected, you must keep ports 443 and 80 open on your router.

  • Page 83: Not Receiving Push Notifications

    We recommend that you place your floodlight at least 1 to 3 feet (30 to 100 centimeters) from your router or Arlo SmartHub or base station if you use one. Allow at least 6½ feet (2 meters) between each floodlight or Arlo camera to prevent WiFi signals between the devices from interfering with each other.
  • Page 84 If you said no to push notifications at installation When you install the Arlo app for the first time, to receive alerts, you must select Allow when asked if you want Arlo to send you push notifications. For iOS apps, after you respond to this alert, it isn’t presented again unless the device is restored to factory settings or the app is...

  • Page 85: Remove A Mounted Floodlight From The Wall

    Pro 3 Floodlight Camera Remove a mounted floodlight from the wall Note: You don’t need to remove the camera housing from the wall plate in order to reposition your camera or to charge the battery. 1. Use a Phillips screwdriver to loosen the screw at the bottom of the camera housing’s grip.
  • Page 86 PN 202-50019-01 Trademarks © Arlo Technologies, Inc. Arlo, Arlo logo, and Every Angle Covered are trademarks of Arlo Technologies, Inc. App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC. Amazon and all related logos are trademarks of Amazon.

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