Reboot Options - Barracuda Web Security Gateway Troubleshooting

Barracuda Web Security Gateway
Barracuda
Recovery
Hardware_Test
3. Use your keyboard to select the desired boot option, and press the Enter key.
You must select the boot option within three seconds after the splash screen appears. If you do
not select an option within three seconds, the Barracuda Web Security Gateway starts up in
Normal mode (first option).
For a description of each boot option, refer to Reboot Options below.
IMPORTANT!
After you start a hardware test, the test will continue to run until you stop it manually. To stop a
hardware test, reboot your Barracuda Web Security Gateway by pressing the Ctrl-Alt-Del keys.

Reboot options

The table below describes the options available at the reboot menu.
Reboot Options
Starts the Barracuda Web Security Gateway in the normal (default) mode. This
Barracuda option is automatically selected if no other option is specified within the first three
seconds of the splash screen appearing.
Displays the Recovery Console, where you can select the following options:
• Perform File System Repair — Repairs the file system on XFS, EXT3 and
EXT4 based filesystems. Full System re-image should only be done if problems
persist after performing a file system repair. Select this option only if the serial
number on your Barracuda Web Security Gateway is below 24364; otherwise
select the Perform Full System Re-image option.
• Perform Full System Re-image — Restores the factory settings on your
Barracuda Web Security Gateway and clears out the configuration information.
Recovery Select this option if the serial number on your Barracuda Web Security Gateway is
24364 or above.
• Enable Remote Administration — Turns on reverse tunnel that allows
Barracuda Networks Technical Support to access the system. Another method for
enabling remote administration is to click Establish Connection to Barracuda
Support Center on the ADVANCED > Troubleshooting page.
• Run Diagnostic Memory Test — Runs a diagnostic memory test from the
operating system. If problems are reported when running this option, we
recommend running the Hardware_Test option next.
Performs a thorough memory test that shows most memory related errors within a
two-hour time period. The memory test is performed outside of the operating
Hardware_Test
system and can take a long time to complete.
Reboot your Barracuda Web Security Gateway to stop the hardware test.
Troubleshooting
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