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BT 4G Assure Setup Manual
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4G Assure
Set up guide

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Summary of Contents for BT 4G Assure

  • Page 1 Let’s get started 4G Assure Set up guide...
  • Page 2: Table Of Contents

    Once you’re set up you’ll never lose business (SIM card inside) because of a lost connection. If you’re new to BT broadband, plug in 4G Assure to get online straight away, no need to wait for your broadband line to be activated.
  • Page 3 Get to know your 4G Assure USB docking station Dongle USB connector Light See page 6 for what the light means. USB connector USB dock Removable cap...
  • Page 4: Set Up And Get Connected

    Set up and get connected Setting up 4G Assure is quick and easy. You’ll need a Business Smart Hub or Business Hub 5 before you can use your 4G Assure. Remember you can get connected and online straight away, even if your broadband hasn’t been activated yet.
  • Page 5 Guest Wi-Fi isn’t available Enter your wireless password: The password when connected via your 8888wwwwwWWW is case sensitive. 4G Assure, only when you’re Admin password for Hub Manager: 8888WWWW connected via broadband (the hub light will be blue). USB docking station.
  • Page 6: What Your Dongle And Hub Lights Mean

    What your dongle and hub lights mean Dongle No light Green light flashing twice Blue light flashing once Steady blue light every two seconds every two seconds The dongle isn’t plugged The dongle is connected The dongle is ready The dongle is connecting into the docking station Your dongle is working to the 4G network...
  • Page 7 Steady blue light Steady purple light Business Smart Hub Business Smart Hub Business Hub 5 Business Hub 5 Your dongle is connected to the Your dongle is connected to the hub and the hub is working on the hub and the hub is working on the broadband network 4G network Your dongle will kick in if there’s...
  • Page 8: Check Your 4G Signal Strength

    Check your 4G signal strength To get the most from your 4G Assure, it’s important to have a strong 4G signal. Make sure your dongle is plugged into the docking station and the docking station is connected to your hub (see page 5).
  • Page 9: Get More With The Bt Business App

    Get more with the BT Business app The BT Business app makes it easy to manage your BT account and get help if you need it. You can also check your connection status. Use it to: • track or change an order and get updates about its status •...
  • Page 10: Need Some Help

    Need some help? Get help from the app Download the BT Business app for more help. See page 9. Go to bt.com/business/4GAssurehelp It’s the quickest and easiest way to get help, all day, every day. Chat to us at bt.com/bbchat We’re here to help Monday to Friday, between 8am and 8pm.
  • Page 11: Other Information

    Recycling BT Business LTE USB stick complies with Directive 2014/53/EU. Your 4G Assure is classed as electrical or electronic The full text of the EU declaration of conformity is available at equipment, so DO NOT put it in your normal bt.com/business/hubhelp...
  • Page 12 Offices worldwide The services we’ve described in this publication may not always be available and we may change them. Nothing we’ve written here is contractual. When we supply services and equipment, our terms and conditions apply. © British Telecommunications plc 2019. We’re registered in England at 81 Newgate Street, London EC1A 7AJ.