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1 INTRODUCTION
Returning for Repair
If repair is necessary, call the Motorola Repair Facility at 800 642 0442 for a Return
for Service Authorization (RSA) number before sending the unit. When calling from
outside the United States, use the appropriate international access code then 52 631
311 1100 to contact the Repair Facility. The Repair Facility is open from 7:00 AM to
4:00 PM Pacific Time, Monday through Friday.
The RSA number must be prominently displayed on all equipment cartons. When
shipping equipment for repair:
1.
Pack the unit securely.
2.
Complete and enclose the checklist provided with the unit.
3.
Enclose a copy of the invoice that verifies the warranty status.
4.
Ship the unit prepaid to the address provided with the RSA.
5
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