nest Thermostat E Installation Manual

nest Thermostat E Installation Manual

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Nest Thermostat E
Pro Installation Guide - UK only
Nest Pro Guide
Let's go!
2019 | Confidential and Proprietary | Do not distribute

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  • Page 1 Nest Thermostat E Pro Installation Guide - UK only Nest Pro Guide Let’s go! 2019 | Confidential and Proprietary | Do not distribute...
  • Page 2 Welcome to the Nest Thermostat E Pro Installation Guide. Here you will find everything you need to install Nest Thermostat E so you can help your customers live comfortably and save more energy. Simply tap to continue... Need any help?
  • Page 3 Jump straight to it Technical Installation specs guide Nest Thermostat E is smart and efficient A step-by-step guide to setting up inside and out. Nest Thermostat E. Product Better expertise together Learn what makes Nest Thermostat E The benefits of using Nest Thermostat E a great product for your customers.
  • Page 4 It's easy to control. Just change the temperature with the Nest app or tell the Home Assistant to do it. With Home / Away assist, it also turns itself down when your customers leave, to avoid heating an empty home.
  • Page 5 Nest Thermostat E specs 3.19 in 1.14 in 81.6 mm 28.95 mm 3.72 in 94.4 mm Weight Colour Display Sensors 14.3 oz (408 g) White 24-bit colour LCD Temperature ● ● 320 x 320 Humidity ● ● resolution at 182 Proximity ●...
  • Page 6 Nest Thermostat E exclusively uses a wireless Thread connection to Heat Link E. This is because Nest Thermostat E comes with an integrated stand and isn’t designed to be mounted in place of the old thermostat (as seen on the previous page.) Instead, the Heat Link E is mounted where the old thermostat was and is connected to the existing thermostat wires.
  • Page 7: General Installation Information

    Heat Link E Connections: Networking Requirements: C: Common ● Wi-Fi is required for installation, software ● NO: Normally Open ● updates and remote control with Nest app OT1: OpenTherm ● Wi-Fi Connection: 802.11b/g/n 2.4 GHz, ● OT2: OpenTherm ● 802.11a/n 5 GHz FP: Fil Pilote (France only) ●...
  • Page 8: Installation Step-By-Step

    Make sure that the mobile device's OS is up to date and that the Nest app is running the latest version. Restart the app/phone in case of pairing issues.
  • Page 9 Position the Heat Link E at least 30 cm away from boiler. Nest Thermostat E and the Heat Link E can only communicate wirelessly, so you need to consider the distance between the two devices and possible sources of interference, as described above.
  • Page 10 In those cases, inform the customer that you cannot test, and ask the customer about the system's operation. Step 3: Help you customer set up on the Nest app ready for pairing of the Nest Thermostat E Ask the customer if they have a Nest account.
  • Page 11 Adding to customers account ○ Step 5: Once the Nest Thermostat E is connected to the internet, allow time for it to update If there’s a necessary software update, the Nest Thermostat E will start downloading it as soon as it connects to the internet. The update will take several minutes, depending on the speed of the internet connection, so take advantage of this time to explain the benefits of the Nest Thermostat E to the customer (slide 17.)
  • Page 12 Step 8: Install the Heat Link E Replacing an existing room thermostat with the Nest Thermostat E and Heat Link E is a simple like for like replacement. There’s no need to change the existing wiring, please see the wiring examples in this guide.
  • Page 13: Wiring Diagrams

    Wiring Diagrams Nest Thermostat E Connections Connections: On/Off Relay: Common Wire 2(1) amp Load Normally Open/Call for Heat Voltage 0-240v Fil Pilote (Normally Closed) Input OpenTherm 1 OpenTherm 2 Energy Performance Standards ErP Class ErP Class when connected through when connected through...
  • Page 14 Wiring Diagrams Inside the Heat Link E 2 x AA lithium batteries Recommended: Energizer Ultimate Lithium AA (L91) Press for heating status Temperature sensor On/Off systems OpenTherm systems Fil pilote systems (also requires ‘C’) 2019 | Confidential and Proprietary | Do not distribute...
  • Page 15 Wiring Diagrams Open Therm Label: Function: OpenTherm OpenTherm On/Off Label: Function: Common wire Normally Open/Call for Heat 2019 | Confidential and Proprietary | Do not distribute...
  • Page 16: Troubleshooting Tips

    Restart the Heat Link E Press once and afterwards hold down the Heat Link E’s Nest button until it’s light turns off. It should take about eight seconds. Release the button and wait for your Heat Link E to restart The status light will pulse blue then turn green when it reconnects to your thermostat.
  • Page 17 For a complete guide on how to get started with the temperature or select an Nest Thermostat E, go to: nest.com/thermostatbasics existing one to change it or 2019 | Confidential and Proprietary | Do not distribute...
  • Page 18 Nest Hub Max and and adjust Nest front door Nest IQ Outdoor thermostats camera.” camera. accordingly. Here are other handy Google Nest products that help create the helpful home. Nest Hello video doorbell 2019 | Confidential and Proprietary | Do not distribute...
  • Page 19: Additional Resources

    Additional resources Prefer watching videos? Take a look at our Nest Thermostat E installation video. < Head back to the step-by-step guide 2019 | Confidential and Proprietary | Do not distribute...
  • Page 20 Additional resources Here are some useful Nest Thermostat E links if you need more information: ● Google Store: g.co/nest/thermostat-e ● Google Support: g.co/nest/thermostat-guides ● Heat Link E Google support: g.co/nest/heat-link 2019 | Confidential and Proprietary | Do not distribute...
  • Page 21 Help online: g.co/nest/support or at: g.co/nest/pro-uk Want to know more about: Home Assistant: Nest Hub Max? Go to: g.co/hubmax/explore Nest Mini? Go to: g.co/mini/explore Meet the rest of the family: Nest Learning Thermostat? Go to: g.co/nest/thermostat Nest Wifi? Go to: g.co/nestwifi/explore...

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