Troubleshooting - GreenWorks Pro RZ48 Owner's Manual

TROUBLESHOOTING

ISSUE CAUSE
The machine 1. The battery malfunctions.
does not 2. The battery capacity is too low.
move. 3. The person is not in the seat or
the seat switch is not closed.
4. The PTO switch or the left and
right steer control levers are not
in their initial position when the
machine is powered on.
5. The machine is in sleep mode.
6. The charger is connected to the
vehicle.
7. The key is not inserted or the key
is in the STOP gear.
8. The left and right joysticks are in
the neutral or park (open) state.
Sudden 1. The battery capacity is too low.
breakdown 2. The seat switch is disconnected
during driving. on rugged and bumpy roads.
3. The accelerator fails.
4. The drive controller fails.
5. The battery malfunctions.
The blade fails 1. The seat switch is not connected.
to work when 2. The PTO switch is not in the
the blade ON/ OFF position when the machine is
OFF button is powered on.
pulled up. 3. The blade cutting motor is
blocked or other functional
protection.
4. The whole vehicle is in the low-
battery limp-home mode.
SOLUTION
1. If the machine is powered on again, the
display shows BMSxx failure, and the display
goes out after 5 to 30 seconds, please contact
the after-sales service center.
2. Please charge the machine.
3. Lift the seat to check if the seat switch is
loose. Once you make sure the seat switch is
connected, go back the seat and restart the
machine. If the machine still fails to be started,
please contact the after-sales service center.
4. Reture the steer control levers and PTO
switch to the initial position, and restart the
machine. If the machine still fails to be started,
please contact the after-sales service center.
5. Restart the machine.
6. Disconnect the charger from the machine.
7. Insert the key and turn to the start gear.
8. Push or pull the left and right steer control
levers to the desired direction (forward or
backward).
1. Please charge the machine.
2. Make sure you sit in the seat, after returning
the left and right steer control levers to the
neutral position, push or pull the left and right
steer control levers to the desired direction
(forward or backward)
3. Contact the after-sales service center.
4. Contact the after-sales service center.
5. If the machine is powered on again, the
display shows BMSxx failure, and the display
goes out after 5 to 30 seconds, please contact
the after-sales service center.
1. Make sure that the operator is sitting on
the seat, and it is abnormal if the buzzer still
beeps.
2. Press the PTO switch and then pull it up
again.
3. Cut the grass at a low speed to ensure that
the blade runs normally and then change the
blade speed to high. In addition, it is necessary
to ensure that there is no weeds and other
foreign objects at the connection between the
blade and the motor to ensure that the blade
rotates smoothly.
4. Fully charge the battery pack.
37 P0803466-00 v.2.0