NETGEAR AX1750 EAX18 User Manual
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NETGEAR AX1750 EAX18 User Manual

4-stream wifi 6 mesh extender
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User Manual
AX1750 4-Stream WiFi 6 Mesh Extender
Model EAX18
February 2021
202-12208-01
NETGEAR, Inc.
350 E. Plumeria Drive
San Jose, CA 95134, USA

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  • Page 1 User Manual AX1750 4-Stream WiFi 6 Mesh Extender Model EAX18 NETGEAR, Inc. February 2021 350 E. Plumeria Drive 202-12208-01 San Jose, CA 95134, USA...
  • Page 2 See the regulatory compliance document before connecting the power supply. For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy. By using this device, you are agreeing to NETGEAR’s Terms and Conditions at https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the device to your place of purchase within your return period.

  • Page 3: Table Of Contents

    Connect to an existing WiFi network..........12 Connect with the Nighthawk app..........13 Connect with WPS................14 Connect with the NETGEAR installation assistant......17 Use the extender in access point mode..........18 Connect a device to the extender network........19 Connect a device to the extender network using WiFi.....19 Connect a device to the extender network using WPS.....19...
  • Page 4 AX1750 4-Stream WiFi 6 Mesh Extender Set up the extender to use a static IP address........37 Adjust the WiFi coverage..............38 Enable FastLane technology.............39 Configure a router with advanced MAC settings to work with your extender....................41 Chapter 4 Maintain and monitor the extender Change the extender login user name and password....44 Turn password protection off and on..........45 Recover a forgotten user name or password........46...

  • Page 5: Chapter 1 Overview

    This chapter covers the following topics: • Unpack Your Extender • LEDs • Back Panel • System Requirements • How the Extender Works Note: For more information about the topics covered in this manual, visit the support website at support.netgear.com.

  • Page 6: Unpack Your Extender

    AX1750 4-Stream WiFi 6 Mesh Extender Unpack Your Extender Your package contains an extender and power adapter. Figure 1. Extender package contents Overview User Manual...

  • Page 7: Leds

    AX1750 4-Stream WiFi 6 Mesh Extender LEDs The following table describes the LEDs. Figure 2. Front panel Overview User Manual...
  • Page 8 AX1750 4-Stream WiFi 6 Mesh Extender Table 1. LED descriptions Description Ethernet LED • Solid white. An Ethernet device is connected to an Ethernet port. • Off. An Ethernet device is not connected to the extender. 5 GHz LED • Solid white. The extender’s 5 GHz WiFi radio is operating. •...

  • Page 9: Back Panel

    AX1750 4-Stream WiFi 6 Mesh Extender Back Panel The back panel of the extender provides a Reset button, Ethernet ports, and a DC power connector. Figure 3. Back panel The back panel contains the following components: 1. Reset button. Pressing this button resets the extender. If the Reset button is pressed for at least seven seconds, the Power LED blinks amber, and the extender returns to its factory settings.

  • Page 10: System Requirements

    AX1750 4-Stream WiFi 6 Mesh Extender System Requirements You need the following to install your extender: • 2.4 GHz or 5 GHz 802.11 a/b/g/n/ac/ax wireless router or gateway • Compatible web browser: Microsoft Internet Explorer® 8.0 or higher Firefox 2.0 or higher Safari 5.1 or higher Google Chrome 25.0 or higher How the Extender Works...

  • Page 11: Chapter 2 Get Started

    Get started This chapter covers the following topics: • Install the WiFi extender • Place the extender and apply power • Connect to an existing WiFi network • Use the extender in access point mode • Connect a device to the extender network •...

  • Page 12: Install The Wifi Extender

    For more information, see Connect with WPS on page 14. • Connect with the web browser setup. You can use the extender's web browser setup, called the NETGEAR installation assistant. and For more information, see Connect with the NETGEAR installation assistant on page 17.

  • Page 13: Connect With The Nighthawk App

    AX1750 4-Stream WiFi 6 Mesh Extender Connect with the Nighthawk app You can connect your extender to your router using the NETGEAR Nighthawk app. To connect with the Nighthawk app: 1. Download the Nighthawk app on your mobile device. For more information about the Nighthawk app, visit Nighthawk-app.com.

  • Page 14: Connect With Wps

    Note: WPS does not support WEP network security or a hidden SSID network. If your existing WiFi network uses WEP security or its SSID is hidden, follow the instructions in Connect with the NETGEAR installation assistant on page 17. To use WPS to connect the extender to your WiFi router: 1.
  • Page 15 AX1750 4-Stream WiFi 6 Mesh Extender If the Router Link LED lights white, the connection between your router and extender is good. If the Router Link LED lights amber or red, move the extender closer to the router and try again. Note: If your router supports the 5 GHz band and your extender didn’t connect to that band, repeat the WPS process.
  • Page 16 AX1750 4-Stream WiFi 6 Mesh Extender For example, if your extender connects to the router’s 2.4 GHz WiFi band only, your extender uses your router’s 2.4 GHz WiFi settings for both its networks. The following tables show an example of what your extender WiFi network names might look like: Table 4.

  • Page 17: Connect With The Netgear Installation Assistant

    WiFi network name is broadcast. Connect with the NETGEAR installation assistant You can use the NETGEAR installation assistant to connect your extender to your existing WiFi router network. To use the NETGEAR installation assistant, you must launch a web browser on your computer or mobile device.

  • Page 18: Use The Extender In Access Point Mode

    If your network includes a DHCP server, you can connect the extender to a switch or hub that is connected to the DHCP server. 6. Return to the NETGEAR installation assistant and follow the prompts to finish setting up your extender as an access point.

  • Page 19: Connect A Device To The Extender Network

    AX1750 4-Stream WiFi 6 Mesh Extender Connect a device to the extender network After you complete the setup process, you can connect all your devices to the new extender network using a WiFi or WPS connection. Connect a device to the extender network using WiFi If you enabled the One WiFi Name feature, your extender uses the the same WiFi network name and password as your router.

  • Page 20: Run The Smart Setup Installation

    AX1750 4-Stream WiFi 6 Mesh Extender To log in to the extender: 1. Launch a web browser from a computer or mobile device that is connected to your extender network. 2. Log in to your extender: • If you did not enable the One WiFi Name feature, enter http://www.mywifiext.net/ in the address field of the browser.
  • Page 21 AX1750 4-Stream WiFi 6 Mesh Extender 3. Enter your admin user name and password and click the LOG IN button. The Status page displays. 4. Click the SMART SETUP button. 5. Follow the prompts. Get started User Manual...

  • Page 22: Chapter 3 Extender Network Settings

    Extender Network Settings This chapter covers the following topics: • Enable or disable the One WiFi Name feature • Enable or disable Smart Connect • View connected devices • View WiFi settings • Change the WiFi network name • Turn off the SSID broadcast to create a hidden network •...

  • Page 23: Enable Or Disable The One Wifi Name Feature

    AX1750 4-Stream WiFi 6 Mesh Extender Enable or disable the One WiFi Name feature The One WiFi Name feature enables your extender to use the same WiFi network settings as your router. If you enabled the One WiFi Name feature, your extender uses the same WiFi network name and password as your router.

  • Page 24: Enable Or Disable Smart Connect

    AX1750 4-Stream WiFi 6 Mesh Extender A login page displays. 3. Enter your admin user name and password and click the LOG IN button. The Status page displays. If your browser displays the Menu icon , click it. The extender menu displays. 5.
  • Page 25 AX1750 4-Stream WiFi 6 Mesh Extender To enable or disable Smart Connect: 1. Launch a web browser from a computer or mobile device that is connected to your extender network. 2. Log in to your extender: • If you did not enable the One WiFi Name feature, enter http://www.mywifiext.net/ in the address field of the browser.

  • Page 26: View Connected Devices

    AX1750 4-Stream WiFi 6 Mesh Extender View connected devices You can view a list of devices that are connected to the extender network. To view connected devices: 1. Launch a web browser from a computer or mobile device that is connected to your extender network.

  • Page 27: View Wifi Settings

    AX1750 4-Stream WiFi 6 Mesh Extender View WiFi settings To view the WiFi settings: 1. Launch a web browser from a computer or mobile device that is connected to your extender network. 2. Log in to your extender: • If you did not enable the One WiFi Name feature, enter http://www.mywifiext.net/ in the address field of the browser.

  • Page 28: Turn Off The Ssid Broadcast To Create A Hidden Network

    AX1750 4-Stream WiFi 6 Mesh Extender • If you enabled the One WiFi Name feature, enter one of the following URLs: Windows-based computers. http://mywifiext/ or http://mywifiext.local/ Mac computers, iOS devices, and Linux devices. http://mywifiext.local/ Android devices. http://<extender’s IP address>/ (for example, http://192.168.1.3/) For more information about how to find your extender’s IP address, see Find the Extender’s IP address on page 60.

  • Page 29: Disable Or Enable The Wifi Radios

    AX1750 4-Stream WiFi 6 Mesh Extender • If you enabled the One WiFi Name feature, enter one of the following URLs: Windows-based computers. http://mywifiext/ or http://mywifiext.local/ Mac computers, iOS devices, and Linux devices. http://mywifiext.local/ Android devices. http://<extender’s IP address>/ (for example, http://192.168.1.3/) For more information about how to find your extender’s IP address, see Find the Extender’s IP address on page 60.

  • Page 30: Change The Wifi Speed

    AX1750 4-Stream WiFi 6 Mesh Extender • If you enabled the One WiFi Name feature, enter one of the following URLs: Windows-based computers. http://mywifiext/ or http://mywifiext.local/ Mac computers, iOS devices, and Linux devices. http://mywifiext.local/ Android devices. http://<extender’s IP address>/ (for example, http://192.168.1.3/) For more information about how to find your extender’s IP address, see Find the Extender’s IP address on page 60.
  • Page 31 AX1750 4-Stream WiFi 6 Mesh Extender Table 9. Extender backhaul and fronthaul WiFi connection Which extender WiFi Is the extender's 2.4 Is the extender's 5 GHz backhaul is connected GHz fronthaul WiFi fronthaul WiFi speed to the root AP? speed changeable? changeable? Both 2.4 GHz and 5 GHz 2.4 GHz only...

  • Page 32: Use Wps To Add A Computer To The Extender's Wifi Network

    AX1750 4-Stream WiFi 6 Mesh Extender Your settings are saved. Use WPS to add a computer to the extender’s WiFi network WPS (WiFi Protected Setup) lets you connect a computer or WiFi device to the extender’s network without entering the WiFi network passphrase or key. Instead, you use a WPS button or enter a PIN to connect.

  • Page 33: Use Wps With The Pin Method

    AX1750 4-Stream WiFi 6 Mesh Extender 3. Enter your admin user name and password and click the LOG IN button. The Status page displays. If your browser displays the Menu icon , click it. The extender menu displays. 5. Select Do More > Connect Devices (WPS). The Connected Devices (WPS) page displays.

  • Page 34: Deny Access To A Computer Or Wifi Device

    AX1750 4-Stream WiFi 6 Mesh Extender A login page displays. 3. Enter your admin user name and password and click the LOG IN button. The Status page displays. If your browser displays the Menu icon , click it. The extender menu displays. 5.

  • Page 35: Set Up An Access Schedule

    AX1750 4-Stream WiFi 6 Mesh Extender To use WiFi access control to deny access: 1. Launch a web browser from a computer or mobile device that is connected to your extender network. 2. Log in to your extender: • If you did not enable the One WiFi Name feature, enter http://www.mywifiext.net/ in the address field of the browser.

  • Page 36: Change The Extender's Device Name

    AX1750 4-Stream WiFi 6 Mesh Extender To set up an access schedule: 1. Launch a web browser from a computer or mobile device that is connected to your extender network. 2. Log in to your extender: • If you did not enable the One WiFi Name feature, enter http://www.mywifiext.net/ in the address field of the browser.

  • Page 37: Set Up The Extender To Use A Static Ip Address

    AX1750 4-Stream WiFi 6 Mesh Extender To change the extender’s device name: 1. Launch a web browser from a computer or mobile device that is connected to your extender network. 2. Log in to your extender: • If you did not enable the One WiFi Name feature, enter http://www.mywifiext.net/ in the address field of the browser.

  • Page 38: Adjust The Wifi Coverage

    AX1750 4-Stream WiFi 6 Mesh Extender To set up the extender to use a static IP address: 1. Launch a web browser from a computer or mobile device that is connected to your extender network. 2. Log in to your extender: •...

  • Page 39: Enable Fastlane Technology

    AX1750 4-Stream WiFi 6 Mesh Extender be shorter, and the extender uses less power. If you select a high output power percentage, the extender's WiFi range will be longer, and the extender uses more power. For a smaller coverage area, choose a lower output power percentage. For a larger coverage area, select a higher output power percentage.
  • Page 40 AX1750 4-Stream WiFi 6 Mesh Extender devices using another band. Because a band is dedicated to each function, performance is enhanced. If all your devices and your WiFi router support only the 2.4 GHz band, or all your devices and your WiFi router support only the 5 GHz band, do not enable FastLane Technology. To activate FastLane mode: 1.

  • Page 41: Configure A Router With Advanced Mac Settings To Work With Your Extender

    AX1750 4-Stream WiFi 6 Mesh Extender GHz band is used to connect the extender to the WiFi router. Use this mode if your WiFi router supports the 5 GHz band, but the devices that you want to use for gaming and streaming support the 2.4 GHz band. 8.
  • Page 42 AX1750 4-Stream WiFi 6 Mesh Extender 4. Log in to your extender: a. Launch a web browser from a computer or mobile device that is connected to your extender network. b. Log in to your extender: • If you did not enable the One WiFi Name feature, enter http://www.mywifiext.net/ in the address field of the browser.

  • Page 43: Chapter 4 Maintain And Monitor The Extender

    Maintain and monitor the extender This chapter covers the following topics: • Change the extender login user name and password • Turn password protection off and on • Recover a forgotten user name or password • Automatically adjust for daylight saving time •...

  • Page 44: Change The Extender Login User Name And Password

    AX1750 4-Stream WiFi 6 Mesh Extender Change the extender login user name and password You can change the admin user name and password that you use to log in to the extender. To change the extender's login user name and password: 1.

  • Page 45: Turn Password Protection Off And On

    AX1750 4-Stream WiFi 6 Mesh Extender 9. Click the SAVE button. Your settings are saved. Turn password protection off and on You can turn password protection for your extender web interface off and on. We recommend that you leave password protection on to help keep your network secure. To turn password protection off or on: 1.

  • Page 46: Recover A Forgotten User Name Or Password

    AX1750 4-Stream WiFi 6 Mesh Extender 6. Select the Password On or Password Off radio button: • Password On: Select this option is you want to turn on password protection for your extender web interface. If you select this option, you are required to enter a password when you log in to the extender.

  • Page 47: Automatically Adjust For Daylight Saving Time

    AX1750 4-Stream WiFi 6 Mesh Extender 4. Enter the saved answers to your security questions. 5. Click the NEXT button. Your admin user name address and password are displayed. 6. Click the BACK button. A login page displays. 7. Log in to the extender. Automatically adjust for daylight saving time To set up the extender to automatically adjust for daylight saving time: 1.

  • Page 48: Manually Set The Extender Clock

    AX1750 4-Stream WiFi 6 Mesh Extender Manually set the extender clock If you turned on the access schedule, you can set the extender clock. The extender clock makes sure that the WiFi access schedules are accurate. To manually set the extender clock: 1.

  • Page 49: Back Up And Manage The Extender Configuration

    AX1750 4-Stream WiFi 6 Mesh Extender Back up and manage the extender configuration When the extender works correctly after initial setup, we recommend that you back up the extender configuration settings. After you back up the settings, if you change the extender configuration settings but are not content with the new settings, you can restore the extender configuration to the backed-up settings.

  • Page 50: Restore The Configuration Settings

    AX1750 4-Stream WiFi 6 Mesh Extender Your browser extracts the configuration file from the extender. The backup file uses a .cfg extenstion. 7. If your browser is not set up to save downloaded files automatically, locate where you want to save the file. 8.

  • Page 51: Return The Extender To Its Factory Default Settings

    AX1750 4-Stream WiFi 6 Mesh Extender 7. Locate and select the previously saved backup file. The backup file uses a .cfg extension. CAUTION: After you click the RESTORE button, do not try to go online, turn off the extender, shut down the computer, or do anything else to the extender until it finishes restarting.

  • Page 52: Log In And Reset The Extender To Factory Settings

    AX1750 4-Stream WiFi 6 Mesh Extender Log in and reset the extender to factory settings CAUTION: This process erases any settings that you configured in the extender. To log in to the extender and reset the extender’s factory settings: 1. Launch a web browser from a computer or mobile device that is connected to your extender network.

  • Page 53: Update The Extender Firmware

    AX1750 4-Stream WiFi 6 Mesh Extender Update the extender firmware You can log in to the extender and check to see if new firmware is available, or you can manually load a specific firmware version to your extender. Check for new firmware and update the extender Unless you changed the settings in the Firmware Update page previously, the extender is set up to check for new firmware automatically at login.

  • Page 54: Manually Upload Firmware To The Extender

    If you want to upload a specific firmware version, follow these instructions. To manually upload a firmware file to your extender: 1. Download the firmware file for your extender from the NETGEAR Download Center, save it to your desktop, and unzip the file if needed.

  • Page 55: Restart The Extender From The Extender Web Interface

    AX1750 4-Stream WiFi 6 Mesh Extender The firmware file name ends with a .img or .chk extension. 9. Click the UPLOAD button. CAUTION: After you click the UPLOAD button, do not try to go online, turn off the extender, shut down the computer, or do anything else to the extender until it finishes restarting.

  • Page 56: Turn The Leds On Or Off

    AX1750 4-Stream WiFi 6 Mesh Extender 5. Select Settings > Other. The Other Settings page displays. 6. Click the RESTART button and click the Yes button to confirm. The extender restarts, which takes about two minutes. Turn the LEDs On or Off If you turn the LEDs off, the Power LED remains on.
  • Page 57 AX1750 4-Stream WiFi 6 Mesh Extender 7. Click the SAVE button. Your settings are saved. Maintain and monitor the User Manual extender...

  • Page 58: Chapter 5 Faqs And Troubleshooting

    FAQs and troubleshooting This chapter contains the following topics: • FAQs • Find the Extender’s IP address • Cannot Connect to the Extender • Cannot Join a WiFi Network and Receive an Error Message • Cannot access mywifiext.net • Cannot connect to extender using the Nighthawk app...

  • Page 59: Faqs

    Use the extender in access point mode on page 18. I am connected to NETGEAR_EXT and launched a browser but I don't see the NETGEAR installation assistant. What should I do? Try these troubleshooting steps: • Relaunch the web browser and enter http://www.mywifiext.net/ in the address field.

  • Page 60: Find The Extender's Ip Address

    Android device, you must use the extender’s IP address. You can log in to your router to find your extender’s IP address. If you own a NETGEAR router, use the following procedure to find the extender’s IP address. If you do not own a NETGEAR router, see your router's documentation.

  • Page 61: Cannot Connect To The Extender

    AX1750 4-Stream WiFi 6 Mesh Extender Cannot Connect to the Extender If you cannot connect to the extender, determine what prevents you from connecting: • If you cannot access the extender settings using the Nighthawk app, you can access the extender using the extender web interface at http://www.mywifiext.net/, see Cannot access mywifiext.net on page 62 for more information.

  • Page 62: Cannot Access Mywifiext.net

    Try these troubleshooting tips to connect to http://www.mywifiext.net/: • If you’re trying to access http://www.mywifiext.net/ for the first time to set up your extender, see Connect with the NETGEAR installation assistant on page 17 and follow the instructions. • Launch a web browser and enter the extender’s default IP address, which is 192.168.1.250.

  • Page 63: Cannot Connect To Extender Using The Nighthawk App

    AX1750 4-Stream WiFi 6 Mesh Extender Cannot connect to extender using the Nighthawk app You can use the Nighthawk app to set up your extender and access your extender settings. If the Nighthawk app is unable to connect to your extender, try these troubleshooting tips: •...

  • Page 64: Chapter 6 Supplemental Information

    Supplemental Information This appendix covers the following topics: • Factory Default Settings • Technical and Environmental Specifications...

  • Page 65: Factory Default Settings

    AX1750 4-Stream WiFi 6 Mesh Extender Factory Default Settings To reset the extender to factory default settings, you can use the Reset button on the side panel or you can log in and click the onscreen RESET button. For more information, see Return the extender to its factory default settings on page 51.

  • Page 66: Technical And Environmental Specifications

    AX1750 4-Stream WiFi 6 Mesh Extender Technical and Environmental Specifications The following table shows the technical and environmental specifications. Table 11. Technical specifications Technical Specifications Network protocol and Data and routing protocols: TCP/IP, DHCP server and client, DNS relay standards compatibility Physical specifications •...

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