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Ploom TECH+ P+W1.00 User Manual

With starter kit
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Model: P+W1.00
Starter Kit
User's Guide
When using the device for
the first time
Charging is required. Charge the
device according to the procedure
on page 28 before using.

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Summary of Contents for Ploom TECH+ P+W1.00

  • Page 1 Model: P+W1.00 Starter Kit User's Guide When using the device for the first time Charging is required. Charge the device according to the procedure on page 28 before using.
  • Page 2 Ploom Exclusive Customer Service Hours: 10:00 AM-9:00 PM (excluding Hours: 9:00 AM-9:00 PM (excluding year-end and New Year's holidays) 0120-108-513 You can also make an inquiry via the Ploom website. https://ploom.clubjt.jp/af/ Distributor Japan Tobacco Inc. 4-1-1 Toranomon, Minato-ku, Tokyo 105-6927...

  • Page 3: Table Of Contents

    Table of Contents Introduction ......... Page 4 Disclaimer ........Page 5 Safety Information ..... Page 6 Confirming the Contents of the Kit ... Page 22 Parts of the Device ... Page 24 Display Indications ... Page 26 Charging ......Page 28 Preparation ......
  • Page 4 The content of this document may change without notice. The latest version of the User's Guide can be found on the Japan Tobacco website. https://ploom.clubjt.jp/ad/...

  • Page 5: Introduction

    Introduction Thank you for purchasing a Ploom TECH+ with Starter Kit (“Starter Kit”). Please read this document carefully to ensure safe use. The liquid inside the cartridge is vaporized and passes through the tobacco capsule to produce tobacco vapor*. * “Tobacco vapor” is...

  • Page 6: Disclaimer

    Disclaimer Japan Tobacco Inc. and stores selling this Starter Kit shall bear no liability or responsibility for direct or consequential damages resulting from improper use of this kit. • Do not use this Starter Kit, the exclusive cartridge and tobacco capsules for other than the intended purpose.

  • Page 7: Safety Information

    Safety Information Please read the following precautions carefully so that you can use the products such as the device included with this Starter Kit and other accessories in a safe and secure manner. Meanings of warning indications Levels of hazards and damages If you do not follow the DANGER instructions indicated with this...
  • Page 8 Specific caution signs Prohibited action sign Electric Explosion Fire Prohibited shock action Mandatory action sign Mandatory action...
  • Page 9 DANGER Fire Electric Explosion shock Do not put the device or accessories in a fire or subject them to heat. Do not expose the device and other Prohibited accessories to fire or attempt to action heat them with matches, a lighter, or a burner.
  • Page 10 Do not use, charge, or store the device and other accessories in a place with high temperatures. Prohibited Do not use, charge, or store the device action and other accessories near a fire, heat-generating device, or heater, or in a place exposed to direct sunlight and high temperatures (such as inside a car in summer).
  • Page 11 Do not use, charge, or store the product near water sources. Do not use the device near a kitchen sink, Prohibited bathtub, or washbowl, or store it in a action place with high humidity. Doing so might cause the device to fall into water or become exposed to excessive humidity, resulting in malfunction of the device, fire, or electric shock.
  • Page 12 Do not leave the device and other accessories within the reach of infants and children. Prohibited Be sure to store the device and any action accessories including tobacco capsules in a place out of reach of infants and children. Failure to do so might cause an infant or child to accidentally ingest them.
  • Page 13 WARNING Fire Electric shock Do not store or dispose of any Ploom TECH+ with items in an inappropriate manner. Prohibited To prevent infants and children from action accidentally ingesting or swallowing any Ploom TECH+ with items, be sure to store them in a secure place and properly dispose of used cartridges and tobacco capsules.
  • Page 14 Do not use non-exclusive products. Use only Ploom TECH+ cartridges and tobacco capsules. Prohibited Only insert exclusive cartridges into the action device and exclusive tobacco capsules into the Capsule Holder. Failure to do so might cause an electric shock, malfunction, or unexpected accident.
  • Page 15 firmly connected, this might cause a charging failure or result in a fire, electric shock, or malfunction. Tighten each part firmly. If any Ploom TECH+ with item becomes detached during use, you might Mandatory accidentally ingest or swallow the item, action or it might cause an unexpected injury.
  • Page 16 Ensure that individuals who need support do not use this product alone without the monitoring or direction of Mandatory a person who is responsible for safety. action Also, ensure that children do not use this product. Otherwise, there is a risk of burns, electric shock, or injury.
  • Page 17 CAUTION Do not use the following devices or accessories unless they are the dedicated ones. Prohibited − AC Adaptor action − USB Type-C Cable − Tobacco capsule − Cartridge Doing so might cause an unexpected injury or malfunction. Do not use detergents, solvents, chemicals, volatile substances, compressed air, etc.
  • Page 18 Do not subject the device or other accessories to a strong impact. If the device or other accessories are Prohibited dropped or hit against an object and action subjected to an impact, this might damage them and cause an unexpected injury or malfunction.
  • Page 19 When you unplug the USB Type-C Cable, hold the connector firmly. When you unplug the USB Type-C Mandatory Cable, be sure to hold the connector action firmly. If you unplug it by holding the device or cable portion, this might cause a malfunction such as line breakage of the cable.
  • Page 20 Precautions on the lithium-ion battery The device has a built-in lithium-ion battery. To avoid battery fluid leakage or explosion and serious injury caused by overheating or a fire hazard, be sure to observe the following precautions so that you use the device in a safe and secure manner.
  • Page 21 WARNING Explosion Fire If you notice any battery fluid leakage or an abnormal smell, stop using the device and immediately move it away Mandatory from any fire sources. action If you continue to use the device near a fire source, this might result in ignition of the leaked battery fluid, causing a risk of explosion or fire.
  • Page 22 Precautions on disposal of products no longer used WARNING The device has a built-in lithium-ion battery. The device, Capsule Holder, AC Adaptor, and USB Type-C Cable are made of materials such as metal and plastic. When you dispose of them, be sure to follow the regulations of each local authority.

  • Page 23: Confirming The Contents Of The Kit

    Device Note on separately sold cartridges and tobacco capsules Exclusive separately sold Ploom TECH+ cartridges and tobacco capsules are required. Please use only exclusive products. Tobacco products exclusively for the Ploom S series or Ploom TECH series cannot be used.
  • Page 24 USB Type-C™ Cable (USB-A to USB-C™) User's Guide Quick User's (this document) Warranty Guide • USB Type-C™ and USB-C™ are trademarks of the USB Implementers Forum. • Other documents may be included, such as a leaflet about Ploom TECH+ with.

  • Page 25: Parts Of The Device

    Parts of the Device Display (Page 26, 29, 37, 42, 44, 60) Capsule Holder (Page 31, 50) Action Button (Page 35, 37, 42, 46) USB Type-C Jack (Page 28) LED Window (Page 36) The Intake Port is the area around the LED Window.
  • Page 26 About the vibrating function Vibrations alert you to the start and finish of charging and use, etc.

  • Page 27: Display Indications

    Display Indications Checking the status of the device If you press the Action Button once, the Display will indicate the status of the device for about 3 seconds. Indication Remaining Confirmation of tobacco remaining tobacco capsule level capsule level Confirmation of remaining battery level Remaining battery level...
  • Page 28 (page device) 28). Wait for the device to return Temperature to a normal abnormality temperature (page 55, 57). The device may be malfunctioning. Please contact Device error “Ploom Exclusive Customer Service” (back cover).

  • Page 29: Charging

    Charging Charging is necessary when you use the product for the first time after purchase. Fully charging the battery from a completely depleted state takes about 60 minutes* (when using the dedicated AC Adaptor and USB Type-C Cable). * This time may increase or decrease depending on the deterioration of the battery, ambient temperature, etc.
  • Page 30 Start of Charging The device vibrates once to alert you that charging has started. The charging icon appears for about 3 seconds. During Charging The LED flashes slowly as charging progresses. If you press the Action Button during charging, the charging icon will appear on the Display*. Press the Action Button again to check the charging level (indicated on the Display for about 3 seconds).
  • Page 31 Charging Complete Once the LED turns o , charging is complete. Check if the device is fully charged by pressing the Action Button. Turns...

  • Page 32: Preparation

    Preparation Prepare a separately sold cartridge and tobacco capsule, and insert them into the device. Remove the Capsule Holder from the device. Capsule Holder * Do not pull out the silicone part from the bottom end.
  • Page 33 Insert a cartridge and tobacco capsule in the order shown by the numbers in the figure. Tobacco capsule (sold separately) Capsule Holder * Turn the Capsule Holder to securely attach it to the device. * Do not pull out the silicone part from the bottom end.
  • Page 34 • Insert the cartridge into the device with the metal part first. • If you cannot attach the Capsule Holder, the cartridge may not have been inserted properly. Try removing and reinserting the cartridge so that you can easily attach the Capsule Holder to the device. •...

  • Page 35: Use

    You can use 5 tobacco capsules (1 cartridge) on a full charge . One tobacco capsule provides enough flavor and aroma for about 50 pu s This number may increase or decrease depending on the deterioration of the battery, ambient temperature, etc. One act of inhalation is counted as one pu .
  • Page 36 Press the Action Button 3 times in sequence. The device will vibrate once and unlock. The unlocked icon will appear on the Display for about 3 seconds. Locked Unlocked Lights Press 3 times once • If you press slowly, the device may not unlock.
  • Page 37 Inhale the tobacco vapor. You can now enjoy the tobacco vapor. LED Window The Intake Port is the area around the LED Window. • Hold the device gently to avoid covering the entire Intake Port. If you cover the entire Intake Port, the airflow will become blocked.
  • Page 38 When you are finished, press the Action Button 3 times in sequence. The device will vibrate once and lock*. The locked icon will appear on the Display for about 3 seconds. * If there is no operation for 6 minutes, the device will lock automatically (automatic locking mode).
  • Page 39 • If you press slowly, the device may not lock. Press 3 times within 2 seconds. • You can take a break and resume using the product later, as long as there is still enough battery power remaining. However, if you wait too long, the flavor may be impacted.
  • Page 40 Setting the device to not lock automatically You can set the device to not lock automatically 6 minutes after you finish using it (manual locking mode). This eliminates the need to unlock the device each time you use it*. When you want to lock the device, you can lock/unlock it manually.
  • Page 41 2. Hold down the Action Button, and release your finger from the button when the device vibrates. Hold down for at least The device 3 seconds will switch to the manual locking mode. Locking/unlocking the device manually Set the device to the manual locking mode, and then press the Action Button 3 times in sequence.
  • Page 42 • If you press slowly, the locked status will not switch. Press 3 times within 2 seconds. • When the device is set to the manual locking mode, you can only lock/unlock it manually. Disposing of used tobacco capsules and cartridges Dispose of used tobacco capsules and cartridges in accordance with the instructions of local authorities.

  • Page 43: Checking The Remaining Battery/Tobacco Capsule Level

    Checking the Remaining Battery/Tobacco Capsule Level You can check the remaining battery level and remaining tobacco capsule level on the Display of the device. * The remaining tobacco capsule level is an estimate of the number of pu s remaining until replacement of the tobacco capsule is necessary.
  • Page 44 Remaining tobacco capsule level indications Capsule replacement notification (0 pu s About 50 pu s About 25 pu s remaining remaining remaining Remaining tobacco capsule level indications vary depending on use. Please replace the tobacco capsule (page 44). Remaining battery level indications About 100% About 50% Extremely low*...

  • Page 45: Replacing The Disposable Parts

    Replacing the Disposable Parts Tobacco capsules and cartridges are disposable. Replace them properly according to the instructions in this guide. If you do not replace the tobacco capsules and cartridges correctly, you may end up with extra tobacco capsules. Replacing the Tobacco Capsule The device will vibrate twice, and the capsule replacement notification will appear on the Display.
  • Page 46 Replace the tobacco capsule. Replace the tobacco capsule while the LED is flashing (40 seconds). • If the LED stops flashing while you are trying to replace the tobacco capsule, either take 1 more pu or press the Action Button. The LED will resume flashing.
  • Page 47 Hold down the Action Button for at least 3 seconds. The device will vibrate once, and the capsule replacement notification will turn o . The remaining tobacco capsule level indicator on the Display will reset. Hold down for at least 3 seconds Once you have finished replacing the capsule, you can enjoy tobacco...
  • Page 48 • If you do not turn o the capsule replacement notification, no tobacco vapor will come out. • Turn o the capsule replacement notification while the LED is flashing (about 40 seconds). • If the LED stops flashing while you are trying to turn o the capsule replacement notification, either take 1 more pu or press the Action Button.
  • Page 49 Replacing the Cartridge Each cartridge contains enough liquid for 5 tobacco capsules. After you have used 5 tobacco capsules, please replace the cartridge with a new one. Insert the cartridge with the metal part first. Replace the cartridge with a new one.
  • Page 50 • After replacing the cartridge, if you find that the Capsule Holder is di cult to attach to the device, make sure that the silicone part of the Capsule Holder is not wet. If necessary, wipe it o with a soft, dry cloth.

  • Page 51: Cleaning

    Cleaning Make sure that the device is locked before you perform cleaning. Cleaning the Capsule Holder If the Capsule Holder gets dirty or develops an odor, this may a ect the flavor and aroma, and you may not be able to enjoy them properly.
  • Page 52 Cleaning Up Leaked Liquid The liquid inside the cartridge may leak and get onto the other parts. For this reason, be sure to clean it regularly. • The colored areas in the diagrams below show where leaked liquid tends to adhere. •...
  • Page 53 • Never clean any of the parts using boiling water, detergent, a dishwasher, etc. • Make sure that the silicone part of the Capsule Holder does not come o . • After you rinse the Capsule Holder, wipe o any moisture and let it dry thoroughly.
  • Page 54 Note on leakage of liquid from the cartridge • Liquid may leak from the cartridge due to sudden changes in temperature (such as when you bring the cartridge from a below-freezing outdoor environment to a warm indoor environment in winter), or changes in pressure (such as when you bring the cartridge on an airplane).

  • Page 55: Troubleshooting

    Troubleshooting If the product is not working properly or acting strangely, check the following items. Resetting the device If the device is not working properly, try resetting it. This may resolve the issue. Start charging the device while pressing the Action Button. The device will vibrate once and then reset.
  • Page 56 • If they are not dirty, there may be an issue with the device, AC Adaptor, or USB Type-C Cable. Please contact “Ploom Exclusive Customer Service” (back cover). • Charging may not start if the temperature of the...
  • Page 57 You have been charging the battery for a long time, but charging is not yet completed. • Charge the battery using the dedicated AC Adaptor. If you use a product other than the dedicated AC Adaptor, you may be unable to charge the device, or charging may take a long time.
  • Page 58 During Use The device doesn't work. The device will not work if the battery is depleted. Please charge the device (page 28). The device may also fail to work if its temperature goes out of the recommended range due to the external temperature, etc.
  • Page 59 • The cartridge may be out of liquid. Please replace the cartridge with a new one (page 48). If replacing the cartridge does not resolve the issue, please contact “Ploom Exclusive Customer Service” (back cover). • The device may be locked. Please unlock the device (page 35).
  • Page 60 During Use The Capsule Holder does not fit. • The cartridge may not have been inserted properly. Try reinserting it. • Liquid makes the contact surfaces slippery, and may prevent proper attachment. If there is liquid on the silicone part of the Capsule Holder or on the cartridge side, wipe it o with a soft and dry cloth.
  • Page 61 Service” (back cover). The device is too hot to hold. The device may be malfunctioning. Discontinue use of the product and contact “Ploom Exclusive Customer Service” (back cover). The device may become warm after continuous use due to extended heat...

  • Page 62: Main Specifications

    Main Specifications Device Battery Type Built-in lithium-ion battery Battery Capacity 480 mAh Charging Time Approx. 60 minutes Input Terminal USB Type-C Jack Dimensions Approx. 40 mm × 78 mm × 18 mm (W / H / D) Weight Approx. 37 g Operational Temperature Range 5 °C —...
  • Page 63 For information on other Ploom products, refer to the following website. https://ploom.clubjt.jp/ae/...

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