Dell EMC PowerEdge R440 Installation And Service Manual
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Dell EMC PowerEdge R440 Installation And Service Manual

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Dell EMC PowerEdge R440
Installation and Service Manual
Regulatory Model: E45S Series
Regulatory Type: E45S001
December 2020
Rev. A11

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  • Page 1 Dell EMC PowerEdge R440 Installation and Service Manual Regulatory Model: E45S Series Regulatory Type: E45S001 December 2020 Rev. A11...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2017 - 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Chapter 1: Dell EMC PowerEdge R440 system overview..............7 Front view of the system..............................7 Left control panel view............................... 10 Right control panel view............................. 13 Drive indicator codes..............................14 Back view of the system..............................15 NIC indicator codes..............................17 Power supply unit indicator codes........................... 17 LCD panel.....................................18...
  • Page 4 Installing cooling fan..............................36 Intrusion switch..................................37 Removing the intrusion switch..........................37 Installing the intrusion switch........................... 38 Drives....................................39 Removing a drive blank.............................. 39 Installing a drive blank..............................39 Removing a 2.5-inch drive from a 3.5-inch drive adapter.................40 Installing a 2.5-inch drive into a 3.5-inch drive adapter..................41 Removing a 3.5-inch drive adapter from a 3.5-inch drive carrier..............
  • Page 5 Chapter 5: System diagnostics....................116 Dell Embedded System Diagnostics..........................116 Running the Embedded System Diagnostics from Boot Manager..............116 Running the Embedded System Diagnostics from the Dell Lifecycle Controller........116 System diagnostic controls............................117 Chapter 6: Getting help......................118 Contacting Dell EMC............................... 118...
  • Page 6 Documentation feedback..............................118 Accessing system information by using QRL......................118 Quick Resource Locator for Dell EMC PowerEdge R440 system..............119 Receiving automated support with SupportAssist ....................119 Recycling or End-of-Life service information......................119 Chapter 7: Documentation resources..................120 Contents...

  • Page 7: Chapter 1: Dell Emc Poweredge R440 System Overview

    Dell EMC PowerEdge R440 system overview The Dell EMC PowerEdge R440 system is a 1U, dual socket rack system supports up to: ● Two Intel Xeon Scalable Processors ● 16 DIMM slots ● 4 x 3.5-inch drives, 8 x 2.5-inch drives, or 10 x 2.5-inch drives ●...
  • Page 8 Table 1. Features available on the front of the system (continued) Item Ports, panels, and Icon Description slots information, see the Integrated Dell Remote Access Controller User’s Guide at www.dell.com/ poweredgemanuals. Optical drive (optional) One optional slim SATA DVD-ROM drive or DVD+/-RW drive.
  • Page 9 This feature aggregates hardware or firmware inventory and various system level diagnostic and error information that can be used in troubleshooting the system. For more information, see the Integrated Dell Remote Access Controller User’s Guide at www.dell.com/ poweredgemanuals.

  • Page 10: Left Control Panel View

    NOTE: iDRAC Quick information that can be used in troubleshooting the system. Sync 2 wireless You can access system inventory, Dell Lifecycle Controller logs indicator is available or system logs, system health status, and also configure iDRAC, only on certain BIOS, and networking parameters.
  • Page 11 System Event Log or the LCD panel, if available on the bezel, for specific error messages. For more information about error messages, see the Event and Error Message Reference Guide for 14th Generation Dell EMC PowerEdge Servers at www.dell.com/qrl. Dell EMC PowerEdge R440 system overview...
  • Page 12 If the problem persists, see the Getting help section. For more information, see Integrated Dell Remote Access Controller User's Guide at www.dell.com/ poweredgemanuals or Dell OpenManage Server Administrator User’s Guide at www.dell.com/...

  • Page 13: Right Control Panel View

    Direct port (Micro-AB The iDRAC Direct (Micro-AB USB) USB) port enables you to access the iDRAC Direct (Micro-AB) features. For more information, see the Integrated Dell Remote Access Controller User's Guide at www.dell.com/ poweredgemanuals Dell EMC PowerEdge R440 system overview...

  • Page 14: Drive Indicator Codes

    The drive status indicator remains off until all drives are initialized after the system is turned on. Drives are not ready for removal during this time. Flashes green, amber, and then turns off Predicted drive failure. Dell EMC PowerEdge R440 system overview...

  • Page 15: Back View Of The System

    Use the iDRAC9 dedicated network port to securely access the network port embedded iDRAC on a separate management network, see the Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals Ethernet ports (2) Use the Ethernet ports to connect Local Area Networks (LANs) to the system.
  • Page 16 Use the iDRAC9 dedicated network port to securely access the network port embedded iDRAC on a separate management network, see the Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals Ethernet ports (2) Use the Ethernet ports to connect Local Area Networks (LANs) to the system.

  • Page 17: Nic Indicator Codes

    Power supply unit indicator codes AC power supply units (PSUs) have an illuminated translucent handle that serves as an indicator. The indicator shows whether power is present or if a power fault has occurred. Dell EMC PowerEdge R440 system overview...

  • Page 18: Lcd Panel

    ● When the system needs attention, the LCD backlight turns amber, and displays an error code followed by descriptive text. NOTE: If the system is connected to a power source and an error is detected, the LCD turns amber regardless of whether the system is turned on or off. Dell EMC PowerEdge R440 system overview...

  • Page 19: Viewing Home Screen

    Select DHCP or Static IP to configure the network mode. If Static IP is selected, the available fields are IP, Subnet (Sub), and Gateway (Gtw). Select Setup DNS to enable DNS and to view domain addresses. Two separate DNS entries are available. Dell EMC PowerEdge R440 system overview...

  • Page 20: View Menu

    Express Service Code and Service Tag. Alternatively, the information may be on a sticker on the chassis of the system. The mini Enterprise Service Tag (EST) is found on the back of the system. This information is used by Dell to route support calls to the appropriate personnel.

  • Page 21: System Label Information

    System Label Information Service and Memory Information Label Figure 15. Service and memory information label Dell EMC PowerEdge R440 system overview...

  • Page 22: Chapter 2: Initial System Setup And Configuration

    The Integrated Dell Remote Access Controller (iDRAC) is designed to make system administrators more productive and improve the overall availability of Dell systems. iDRAC alerts administrators about system issues and enables them to perform remote system management. This reduces the need for physical access to the system.

  • Page 23: Log In To Idrac

    Ensure that you change the default username and password after setting up the iDRAC IP address. For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals.

  • Page 24: Downloading Drivers And Firmware

    Using iDRAC virtual media www.dell.com/idracmanuals Downloading drivers and firmware Dell EMC recommends that you download and install the latest BIOS, drivers, and systems management firmware on your system. Prerequisites Ensure that you clear the web browser cache before downloading the drivers and firmware.

  • Page 25: Chapter 3: Installing And Removing System Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 26: Before Working Inside Your System

    NOTE: It is recommended that you always use an antistatic mat and antistatic strap while working on components inside the system. CAUTION: To ensure proper operation and cooling, all bays in the system and system fans must be always populated with a component or a blank. Before working inside your system Prerequisites Follow the safety guidelines listed in...

  • Page 27: Installing The Front Bezel

    Steps 1. Unlock the bezel by using the bezel key. 2. Press the release button, and pull the left end of the bezel. 3. Unhook the right end, and remove the bezel. Figure 16. Removing the front bezel with the LCD panel Installing the front bezel The procedure to install the front bezel with and without the LCD panel is the same.

  • Page 28: System Cover

    Figure 17. Installing the front bezel with the LCD panel System cover Removing the system cover Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 25. 2. Turn off the system, including any attached peripherals. 3. Disconnect the system from the electrical outlet and disconnect the peripherals. Steps 1.

  • Page 29: Installing The System Cover

    Figure 18. Removing the system cover Installing the system cover Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 25. 2. Ensure that all internal cables are routed correctly and connected, and no tools or extra parts are left inside the system. Steps 1.

  • Page 30: Inside The System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 31: Backplane Cover

    Figure 20. Inside the system 1. left control panel cable cover 2. hard drive backplane 3. backplane expander board 4. cabling latch 5. air shroud 6. intrusion switch 7. power interposer board 8. internal expansion riser 9. low profile expansion riser 1 10.

  • Page 32: Installing The Backplane Cover

    Figure 21. Removing backplane cover Installing the backplane cover Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 25. 2. Follow the procedure listed in Before working inside your system on page 26. Install the system cover. Steps 1.
  • Page 33 Figure 22. Installing backplane cover Next steps Follow the procedure listed in After working inside your system on page 26. Installing and removing system components...

  • Page 34: Air Shroud

    Air shroud Removing the air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 1. Follow the safety guidelines listed in Safety instructions.

  • Page 35: Cooling Fans

    2. Lower the air shroud into the system until it is firmly seated. When firmly seated, the memory socket numbers marked on the air shroud align with the respective memory sockets. Figure 24. Installing the air shroud Next steps 1. Follow the procedure listed in After working inside your system on page 26.

  • Page 36: Installing Cooling Fan

    Figure 25. Removing the cooling fan 2. Lift the fan out holding the blue touch point. Next steps Install the cooling fan. Install the internal riser. 3. Connect the power cable to the system board. 4. Ensure the cables are routed correctly. Install the air shroud.

  • Page 37: Intrusion Switch

    Figure 26. Installing cooling fan Next steps Install the internal riser. 2. Connect the power cable. 3. Ensure all the cables are routed correctly. Install the air shroud. 5. Follow the procedure listed in After working inside your system on page 26. Intrusion switch Removing the intrusion switch Prerequisites...

  • Page 38: Installing The Intrusion Switch

    Figure 27. Removing an intrusion switch Next steps Install intrusion switch. Installing the intrusion switch Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 25. 2. Follow the procedure listed in Before working inside your system on page 26. Steps 1.

  • Page 39: Drives

    Drives Removing a drive blank The procedure for removing 2.5-inch and 3.5-inch drive blanks is identical. Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. If installed, remove the front bezel. CAUTION: To maintain proper system cooling, drive blanks must be installed in all empty drive slots. CAUTION: Mixing drive blanks from previous generations of PowerEdge servers is not supported.

  • Page 40: Removing A 2.5-Inch Drive From A 3.5-Inch Drive Adapter

    Figure 30. Installing a drive blank Next steps If removed, install the front bezel. Removing a 2.5-inch drive from a 3.5-inch drive adapter Prerequisites 1. Follow the safety guidelines listed in Safety instructions. Remove the 3.5-inch drive adapter from the 3.5-inch drive carrier. NOTE: A 2.5-inch drive is installed in a 3.5-inch drive adapter, which is then installed in the 3.5-inch drive carrier.

  • Page 41: Installing A 2.5-Inch Drive Into A 3.5-Inch Drive Adapter

    Next steps Install a 2.5-inch drive into a 3.5-inch drive adapter. Installing a 2.5-inch drive into a 3.5-inch drive adapter Prerequisites 1. Follow the safety guidelines listed in Safety instructions. Remove the 3.5-inch drive adapter from the 3.5-inch hot swappable drive carrier. Steps 1.

  • Page 42: Installing A 3.5-Inch Drive Adapter Into The 3.5-Inch Drive Carrier

    Figure 33. Removing a 3.5 inch drive adapter from a 3.5-inch drive carrier Next steps Install the 3.5-inch drive carrier -inch Installing a 3.5-inch drive adapter into the 3.5-inch drive carrier Prerequisites 1. Follow the safety guidelines listed in Safety instructions.

  • Page 43: Removing A Hard Drive

    Figure 34. Installing a 3.5-inch drive adapter into the 3.5-inch drive carrier Next steps 1. Install the 3.5-inch drive carrier into the system. 2. If removed, install the front bezel. Removing a hard drive Prerequisites 1. Follow the safety guidelines listed in Safety instructions.

  • Page 44: Installing A Hard Drive

    Figure 35. Removing a hard drive Next steps Install a hard drive. 2. If you are not replacing the hard drive immediately, insert a hard drive blank in the empty hard drive slot to maintain proper system cooling. Installing a hard drive Prerequisites CAUTION: Before attempting to remove or install a hard drive while the system is running, see the...

  • Page 45: Removing The Drive From The Drive Carrier

    Figure 36. Installing a hard drive Next steps If applicable, install the front bezel. Removing the drive from the drive carrier Prerequisites CAUTION: Mixing drives from previous generations of PowerEdge servers is not supported. Steps 1. Using a Phillips #1 screwdriver, remove the screws from the slide rails on the drive carrier. 2.

  • Page 46: Installing A Drive Into The Drive Carrier

    Next steps If applicable, install the drive into the drive carrier. Installing a drive into the drive carrier Prerequisites CAUTION: Mixing drive carriers from other generations of PowerEdge servers is not supported. NOTE: When installing a drive into the drive carrier, ensure that the screws are torqued to 4 in-lbs. Steps 1.
  • Page 47 Figure 39. Memory socket locations Memory channels are organized as follows: Table 18. Memory channels Processor Channel 0 Channel 1 Channel 2 Channel 3 Channel 4 Channel 5 Processor 1 Slots A1 and A7 Slots A2 and Slots A3 Slots A4 and A9 Slots A5 and A10 Slots A6 Processor 2 Slots B1...

  • Page 48: General Memory Module Installation Guidelines

    General memory module installation guidelines To ensure optimal performance of your system, observe the following general guidelines when configuring your system memory. If your system's memory configurations fail to observe these guidelines, your system might not boot, stop responding during memory configuration, or operate with reduced memory.
  • Page 49 Dell Fault Resilient Mode The Dell Fault Resilient Mode if enabled, the BIOS creates an area of memory that is fault resilient. This mode can be used by an OS that supports the feature to load critical applications or enables the OS kernel to maximize system availability.
  • Page 50 Optimizer Mode This mode supports Single Device Data Correction (SDDC) only for memory modules that use x4 device width. It does not impose any specific slot population requirements. ● Dual processor: Populate the slots in round robin sequence starting with processor 1. NOTE: Processor 1 and processor 2 population should match.

  • Page 51: Removing A Memory Module

    Table 21. Memory population rules (continued) Processor Configuration Memory population Memory population information ● Optimizer population order is not traditional for 8 and 14 DIMM installations of dual processor. ○ For 8 DIMMs: A1, A2, A4, A5, B1, B2, B4, B5 ○...

  • Page 52: Installing A Memory Module

    Next steps Install the memory module. Installing a memory module Prerequisites Follow the safety guidelines listed in Safety instructions Steps 1. Locate the appropriate memory module socket. CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory module or metallic contacts.

  • Page 53: Processors And Heat Sinks

    Processors and heat sinks Removing a processor and heat sink module Prerequisites WARNING: The heat sink may be hot to touch for some time after the system is powered down. Allow the heat sink to cool before removing it. 1. Follow the safety guidelines listed in Safety instructions.

  • Page 54: Installing A Processor And Heat Sink Module

    Installing a processor and heat sink module Prerequisites CAUTION: Never remove the heat sink from a processor unless you intend to replace the processor. The heat sink is necessary to maintain proper thermal conditions. 1. Follow the safety guidelines listed in Safety instructions.

  • Page 55: Removing The Processor From The Processor And Heat Sink Module

    Figure 43. Installing the processor and heat sink module Next steps 1. Follow the procedure listed in After working inside your system on page 26. Removing the processor from the processor and heat sink module Prerequisites NOTE: Only remove the processor from the processor and heat sink module if you are replacing the processor or heat sink. This procedure is not required when replacing a system board.

  • Page 56: Installing The Processor Into A Processor And Heat Sink Module

    Figure 44. Removing the processor bracket Next steps Install the processor into the processor and heat sink module. Installing the processor into a processor and heat sink module Prerequisites Follow the safety guidelines listed in Safety instructions Steps 1. Place the processor in the processor tray. NOTE: Ensure that the pin 1 indicator on the processor tray is aligned with the pin 1 indicator on the processor.
  • Page 57 Figure 45. Installing the processor bracket 3. If you are using an existing heat sink, remove the thermal grease from the heat sink by using a clean lint-free cloth. 4. Use the thermal grease syringe included with your processor kit to apply the grease in a quadrilateral design on the top of the processor.

  • Page 58: Internal Perc Riser

    ● Do not press on the heat sink fins. ● Ensure that the pin 1 indicator on the heat sink is aligned with the pin 1 indicator on the bracket before placing the heat sink onto the processor and bracket. Figure 47.

  • Page 59: Installing The Internal Perc Riser

    Figure 48. Removing internal PERC riser 5. Turn the internal riser so that the PERC card is facing up. 6. Press the cable connector and disconnect the cable connected to the internal PERC card. Figure 49. Disconnecting the cable from internal PERC card Next steps Install the air shroud.
  • Page 60 Steps 1. Connect the cable to the internal PERC card. Figure 50. Connecting the cable to internal PERC riser 2. Holding the blue touch points, align the slot on the internal PERC riser to the guide on the system board. 3.

  • Page 61: Removing The Perc Card From The Internal Perc Riser

    Removing the PERC card from the internal PERC riser Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the air shroud. Remove the internal PERC riser. Steps 1.

  • Page 62: Expansion Cards And Expansion Card Risers

    Figure 53. Installing PERC card into internal PERC riser Next steps Install the internal PERC riser. Install the air shroud. 3. Follow the procedure listed in After working inside your system on page 26. Expansion cards and expansion card risers NOTE: A System Event Log (SEL) event is logged if an expansion card riser is not supported or missing.
  • Page 63 Table 23. Riser configurations: 1B Card Type Slot Priority Form Factor HWRAID BOSS (ODM) Low Profile NVMe PCIe SSD (Dell design) Low Profile Infiniband HCA EDR (Mellanox) Low Profile 100G NICs (Mellanox) Low Profile Omni-Path HFI (Intel)
  • Page 64 Slot priority Form factor Adapter RAID (Dell design) Low Profile HWRAID BOSS (ODM) 1, 2, 3 Low Profile NVMe PCIe SSD (Dell design) 1, 2, 3 Low Profile Infiniband HCA EDR (Mellanox) 1, 2, 3 Low Profile 100G NICs (Mellanox)
  • Page 65 FC8 HBA (Emulex) Low Profile FC8 HBA (QLogic) Low Profile 1Gb NICs (Broadcom) Low Profile 1Gb NICs (Intel) Low Profile Adapter RAID (Dell design) Low Profile External RAID (Dell design) Low Profile Non-RAID (Dell design) Low Profile HWRAID BOSS (ODM) Full Height...
  • Page 66 Adapter RAID (Dell design) Low Profile Non-RAID (Dell design) Low Profile HWRAID BOSS (ODM) 1, 2 Low Profile NVMe PCIe SSD (Dell design) 1, 2 Low Profile Infiniband HCA EDR (Mellanox) 1, 2 Low Profile 100G NICs (Mellanox) 1, 2...

  • Page 67: Expansion Bus Specifications

    FC8 HBA (QLogic) 1, 2 Low Profile 1Gb NICs (Broadcom) 1, 2 Low Profile 1Gb NICs (Intel) 1, 2 Low Profile External RAID (Dell design) 1, 2 Low Profile Integrated RAID (Dell design) Integrated Slot NONE rNDC (Broadcom) Integrated Slot NONE...
  • Page 68 2. Holding the touch points, align the slot on the riser with the guide in the system board. 3. Lower the expansion card riser into place until the expansion card riser connector is fully seated in the connector. Figure 54. Installing an expansion card riser 1A Figure 55.

  • Page 69: Removing An Expansion Card Riser

    Figure 56. Installing an expansion card riser 2 Next steps 1. Follow the procedure listed in After working inside your system on page 26. 2. Install any device drivers required for the card as described in the documentation for the card. Removing an expansion card riser Prerequisites 1.

  • Page 70: Removing The Expansion Card From The Expansion Card Riser

    Figure 58. Removing an expansion card riser 1 Figure 59. Removing an expansion card riser 2 Next steps Install the expansion card riser. Removing the expansion card from the expansion card riser Prerequisites 1. Follow the safety guidelines listed in Safety instructions.
  • Page 71 Steps 1. Open the PCIe card holder latch. 2. Hold the expansion card by its edges, and pull the card until the card edge connector disengages from the expansion card connector on the riser. Figure 60. Removing expansion card from riser 2 Figure 61.
  • Page 72 Figure 62. Installing filler bracket for riser 2 Figure 63. Installing filler bracket for riser 1 Next steps Install the expansion card riser. Installing and removing system components...

  • Page 73: Installing The Expansion Card Into The Expansion Card Riser

    Installing the expansion card into the expansion card riser Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. If installing a new expansion card, unpack it and prepare the card for installation. NOTE: For instructions, see the documentation accompanying the card. 3.
  • Page 74 Figure 65. Removing filler bracket for riser 1 3. Hold the card by its edges, and align the card edge connector with the expansion card connector on the riser. 4. Insert the card edge connector firmly into the expansion card connector until the card is fully seated. 5.

  • Page 75: Internal Perc Riser

    Figure 67. Installing expansion card into riser 1 Next steps 1. If applicable, connect the cables to the expansion card. 2. Install the expansion card riser 3. If applicable, install the air shroud. 4. Follow the procedure listed in After working inside your system on page 26.
  • Page 76 Figure 68. Removing internal PERC riser 5. Turn the internal riser so that the PERC card is facing up. 6. Press the cable connector and disconnect the cable connected to the internal PERC card. Figure 69. Disconnecting the cable from internal PERC card Next steps Install the air shroud.
  • Page 77 Figure 70. Connecting the cable to internal PERC riser 2. Holding the blue touch points, align the slot on the internal PERC riser to the guide on the system board. 3. Insert the internal riser card’s edge connector firmly into the system board connector until the riser is fully seated. 4.
  • Page 78 Remove the internal PERC riser. Steps 1. Using a Phillips #2 screwdriver, remove the screw that secures the PERC card to the internal PERC riser. 2. Pull the PERC card out of the connector on the internal PERC riser. Figure 72. Removing the PERC card from the internal PERC riser Next steps Install the PERC card into the internal PERC riser.

  • Page 79: M.2 Ssd Module

    Figure 73. Installing PERC card into internal PERC riser Next steps Install the internal PERC riser. Install the air shroud. 3. Follow the procedure listed in After working inside your system on page 26. M.2 SSD module NOTE: The write-protect switch is on the IDSDM or vFlash module. Installing the M.2 SSD module Prerequisites 1.

  • Page 80: Removing The M.2 Ssd Module

    Figure 74. Installing the M.2 SSD module Next steps 1. Install the BOSS card. NOTE: The procedure to install the BOSS card is similar to the removing an expansion card. Install the air shroud.. 3. Follow the procedure listed in After working inside your system.

  • Page 81: Optional Microsd Or Vflash Card

    Figure 75. Removing the M.2 SSD module Next steps Replace the M.2 SSD module. Optional MicroSD or vFlash card Removing the MicroSD card Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system.

  • Page 82: Installing The Microsd Card

    Figure 76. Removing the MicroSD card NOTE: Temporarily label each MicroSD card with its corresponding slot number after removal. Next steps 1. Follow the procedure listed in After working inside your system. Install a MicroSD card. Installing the MicroSD card Prerequisites Follow the safety guidelines listed in Safety...

  • Page 83: Optional Idsdm Or Vflash Module

    Figure 77. Installing the MicroSD card Next steps Follow the procedure listed in After working inside your system. Optional IDSDM or vFlash module Removing the optional IDSDM or vFlash card Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2.

  • Page 84: Installing Optional Idsdm Or Vflash Card

    Figure 78. Removing the optional IDSDM/vFlash card NOTE: There are two dip switches on the IDSDM/vFlash card for write-protection. Next steps Install the optional IDSDM/vFlash card. Installing optional IDSDM or vFlash card Prerequisites Follow the safety guidelines listed in Safety instructions Steps 1.

  • Page 85: Lom Riser Card

    Figure 79. Installing optional IDSDM/vFlash card Next steps Install the MicroSD cards. NOTE: Reinstall the MicroSD cards into the same slots based on the labels you had marked on the cards during removal. 2. Follow the procedure listed in After working inside your system on page 26 .

  • Page 86: Installing The Lom Riser Card

    Figure 80. Removing LOM riser card Next steps Install the LOM riser card. Installing the LOM riser card Prerequisites Follow the safety guidelines listed in Safety instructions Steps 1. Align the connectors on the LOM riser card with the slot on the system. 2.

  • Page 87: Hard Drive Backplane

    2. Follow the procedure listed in After working inside your system on page 26 Hard drive backplane Hard drive backplane details Depending on your system configuration, the hard drive backplanes supported in PowerEdge R440 are listed here: Table 28. Supported backplane options for PowerEdge R440 systems System Supported hard drives options 3.5-inch (x4) SAS, SATA backplane...

  • Page 88: Installing The Hard Drive Backplane

    Figure 85. 10 x 2.5 backplane with expander 1. SAS_A connector 2. backplane signal cable connector 3. backplane power cable connector 4. SAS_B connector 5. SAS_C connector Installing the hard drive backplane Prerequisites Follow the safety guidelines listed in Safety instructions.

  • Page 89: Removing The Hard Drive Backplane

    Next steps 1. Connect all the cables to the backplane. 2. Install all the hard drives. Install the backplane cover. Install the air shroud. 5. Follow the procedure listed in After working inside your system on page 26 Removing the hard drive backplane Prerequisites CAUTION: To prevent damage to the drives and backplane, remove the hard drives from the system before...

  • Page 90: Cable Routing

    Next steps Install the hard drive backplane. Cable routing Figure 88. Cable routing - 10 x 2.5 hard drive backplane with PERC 1. backplane 2. backplane expander 3. backplane power cable 4. backplane signal cable 5. backplane expander signal cable 6.
  • Page 91 Figure 89. Cable routing - 10 x 2.5 hard drive backplane with NVMe 1. backplane 2. backplane expander 3. backplane power cable 4. backplane power cable 5. backplane expander signal cable 6. cable routing clip 7. power interposer board 8. expansion card riser 9.
  • Page 92 Figure 90. Cable routing - 8 x 2.5 hard drive backplane with PERC 1. hard drive backplane 2. backplane power cable 3. SAS cable (SAS_B connector to internal riser) 4. SAS cable (SAS_A connector to internal riser) 5. backplane signal cable 6.
  • Page 93 3. SATA cable (BP: SATA_B to MB) 4. SATA cable (BP: SATA_A to MB) 5. backplane signal cable 6. cable routing clip 7. power interposer board 8. system board Figure 92. Cable routing - 4 x 3.5 hard drive backplane with PERC 1.

  • Page 94: System Battery

    5. backplane power cable 6. power supply unit 7. system board System battery The Dell EMC PowerEdge R440 system supports CR 2032 3.0-V lithium coin cell system battery. Replacing the system battery Prerequisites WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer.

  • Page 95: Optional Internal Usb Memory Key

    Figure 94. Removing the system battery 3. To install a new system battery, hold the battery with the positive side facing up and slide it under the securing tabs. 4. Press the battery into the connector until it snaps into place. Figure 95.

  • Page 96: Optical Drive (Optional)

    Next steps 1. Follow the procedure listed in After working inside your system. 2. While booting, press F2 to enter System Setup and verify that the system detects the USB memory key. Optical drive (optional) Removing the optical drive Prerequisites 1.

  • Page 97: Power Supply Units

    26. Power supply units NOTE: For more information, see the PowerEdge R440 Technical Specs at www.dell.com/poweredgemanuals. CAUTION: If two PSUs are installed, both the PSUs must have the same type of label. For example, Extended Power Performance (EPP) label. Mixing PSUs from previous generations of PowerEdge servers is not supported, even if the PSUs have the same power rating.

  • Page 98: Installing A Power Supply Unit Blank

    Figure 98. Removing a power supply unit blank Next steps Install the second power supply unit blank. Installing a power supply unit blank Prerequisites 1. Follow the safety guidelines listed in Safety instructions. NOTE: Install the power supply unit (PSU) blank only in the second PSU bay. Steps Align the PSU blank with the PSU slot and push it into the PSU slot until it clicks into place.

  • Page 99: Installing A Power Supply Unit

    For information about the cable management arm, see the system’s rack documentation at www.dell.com/ poweredgemanuals. Steps Press the release latch and slide the PSU out of the system by using the PSU handle. Figure 100. Removing a power supply unit Next steps Install the PSU.

  • Page 100: Removing A Non-Redundant Cabled Ac Power Supply Unit

    1. If you have unlatched the cable management arm, relatch it. For information about the cable management arm, see the system’s rack documentation at www.dell.com/poweredgemanuals. 2. Connect the power cable to the PSU, and plug the cable into a power outlet.

  • Page 101: Installing A Non-Redundant Cabled Ac Power Supply Unit

    Figure 102. Removing non-redundant cabled AC PSU Next steps Install a non-redundant cabled AC power supply. Installing a non-redundant cabled AC power supply unit Prerequisites 1. Follow the safety guidelines listed in Safety instructions. Steps 1. Unpack the new power supply unit (PSU). 2.

  • Page 102: Power Interposer Board

    Power interposer board Removing power interposer board Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system on page 26. Remove the air shroud 4. Disconnect all the cables connected from the PIB to the system board. NOTE: Ensure that you note the routing of the cables as you remove them from the system board.

  • Page 103: Control Panel

    Figure 105. Installing power interposer board Next steps Install the PSU. Install the air shroud. 3. Follow the procedure listed in After working inside your system on page 26. Control panel Removing the left control panel Prerequisites 1. Follow the safety guidelines listed in Safety instructions.

  • Page 104: Installing The Left Control Panel

    Figure 106. Removing the cable cover 3. Using a Phillips #1 screwdriver, remove the screws that connect the control panel to the system. Figure 107. Removing left control panel 4. Holding by the sides, remove the left control panel assembly away from the system. Next steps Install the left control panel.

  • Page 105: Removing The Right Control Panel

    Figure 108. Installing the cable cover Next steps 1. Follow the safety guidelines listed in Safety instructions. Install the air shroud. Install the internal PERC riser. 4. Follow the procedure listed in Before working inside your system on page 26. Removing the right control panel Prerequisites 1.

  • Page 106: Installing The Right Control Panel

    Figure 110. Removing right control panel 4. Holding the control panel by its sides, remove the control panel away from the system. Next steps Install the right control panel. Installing the right control panel Prerequisites Follow the safety guidelines listed in Safety instructions.

  • Page 107: System Board

    Next steps Install the internal PERC riser. 2. Follow the procedure listed in After working inside your system. System board Removing the system board Prerequisites CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may be prompted to create a recovery key during program or System Setup.

  • Page 108: Installing The System Board

    Figure 112. Removing the system board Next steps Install the system board. Installing the system board Prerequisites Follow the safety guidelines listed in Safety instructions. Steps 1. Unpack the new system board assembly. CAUTION: Do not lift the system board by holding a memory module, processor, or other components. CAUTION: Take care not to damage the system identification button while placing the system board into the chassis.
  • Page 109 Upgrading the Trusted Platform Module section. 5. Import your new or existing iDRAC Enterprise license. For more information, see Integrated Dell Remote Access Controller User's Guide, at www.dell.com/poweredgemanuals Restoring the system using Easy Restore The easy restore feature enables you to restore your service tag, license, UEFI configuration, and the system configuration data after replacing the system board.
  • Page 110 Service Tag. After the Service Tag is entered, it cannot be updated or changed. 5. Click OK. 6. Import your new or existing iDRAC Enterprise license. For more information, see the Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals Installing and removing system components...

  • Page 111: Trusted Platform Module

    Trusted Platform Module Upgrading the Trusted Platform Module Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 25. 2. Follow the procedure listed in Before working inside your system on page 26. NOTE: ● Ensure that your operating system supports the version of the TPM module being installed. ●...

  • Page 112: Initializing Tpm For Bitlocker Users

    Figure 114. Installing the TPM Next steps 1. Install the system board. 2. Follow the procedure listed in After working inside your system on page 26. Initializing TPM for BitLocker users Steps Initialize the TPM. For more information, see . The TPM Status changes to Enabled, Activated.

  • Page 113: Chapter 4: Jumpers And Connectors

    Jumpers and connectors This topic provides specific information about the jumpers. It also provides some basic information about jumpers and switches and describes the connectors on the board in the system. Jumpers on the system board help to disable the system and setup passwords.

  • Page 114: System Board Jumper Settings

    Table 29. System board jumpers and connectors Item Connector Description FAN6 Cooling fan 6 connector CPU1 Processor socket 1 CPU1_PWR_CONN(P2) CPU1 power connector J_INTRU Intrusion switch connector J_BP_SIG1 Backplane signal connector 1 LFT_CP_CONN Left control panel connector J_SATA_B1 Internal SATA B connector RGT_CP_CONN Right panel connector SYS_PWR_CONN(P1)

  • Page 115: Disabling Forgotten Password

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 116: Chapter 5: System Diagnostics

    System diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without using additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.

  • Page 117: System Diagnostic Controls

    System diagnostic controls Menu Description Configuration Displays the configuration and status information of all detected devices. Results Displays the results of all tests that are run. System health Provides the current overview of the system performance. Event log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event description is recorded.

  • Page 118: Chapter 6: Getting Help

    Dell EMC product catalog. Availability varies by country and product, and some services may not be available in your area. To contact Dell EMC for sales,...

  • Page 119: Quick Resource Locator For Dell Emc Poweredge R440 System

    Dell EMC. This information is used by Dell EMC Technical Support to troubleshoot the issue. ● Proactive contact — A Dell EMC Technical Support agent contacts you about the support case and helps you resolve the issue.

  • Page 120: Chapter 7: Documentation Resources

    This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell EMC support site: 1. Click the documentation link that is provided in the Location column in the table.
  • Page 121 Methods to download firmware drivers section this document. Managing your For information about systems www.dell.com/poweredgemanuals system management software offered by Dell, see the Dell OpenManage Systems Management Overview Guide. For information about setting up, www.dell.com/ using, troubleshooting openmanagemanuals > OpenManage, Dell...
  • Page 122 Table 30. Additional documentation resources for your system (continued) Task Document Location components, see the Error Code Lookup. Troubleshooting your For information about identifying www.dell.com/poweredgemanuals system troubleshooting PowerEdge server issues, see the Server Troubleshooting Guide. Documentation resources...

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