T R O U B L E S H O O T I N G - Peloton TREAD User Manual

T R O U B L E S H O O T I N G

P R O B L E M : S O L U T I O N :
The Speed and/or Incline knob does Stabilize it by adjusting the back feet.
not work. See Setting Up the Tread, Leveling
(page 13).
S O L U T I O N :
If the Tread is awake and the controls are P R O B L E M :
not working, first, ensure that the Tread is An object falls into the Tread.
not in Free Mode. Controls will not work in
Free Mode. Then, check the control lights. S O L U T I O N :
The Tread will function only when the Look underneath the Tread. If the object
safety key is present and fully engaged. has fallen through to the floor, raise the
Solid red lights indicate that the safety incline to at least 2%, turn off and unplug
key is not connected. Try detaching and the Tread, and retrieve it. If it is not there,
reattaching it. Blinking red lights indicate it may be stuck inside the belt. Turn on
an error. Follow the instructions on the Free Mode and slowly move the belt
screen, or, if there are no instructions, use forward until the object falls to the floor.
the switch on the underside of the deck to
turn the Tread off and then on. P R O B L E M :
Control lights are red
P R O B L E M :
The Free Mode button does not work. . S O L U T I O N :
Solid red lights indicate that the
y
S O L U T I O N : safety key is not connected. The Tread
Make sure both speed and incline are set will function only when the safety key is
to zero. If the Tread is awake and both present and fully engaged. Try detach-
speed and incline are set to zero, use the ing and reattaching it.
switch on the underside of the deck to Blinking red lights indicate an error.
y
turn the Tread off and then on. Follow the instructions on the screen,
or, if there are no instructions, use the
switch on the underside of the deck to
P R O B L E M : The deck rocks or wobbles.
turn the Tread off and then on.
26
C O N T I N U E D
P R O B L E M
The slat belt comes to a stop during
a workout.
S O L U T I O N :
If an error occurs during operation,
the Tread belt will come to a stop. The
stop may be gradual or more sudden,
depending on the error and your speed.
Errors could include:
The safety key disconnecting
y
The Tread not registering the presence of
y
a user below the minimum user weight
A temporary issue with the
y
touchscreen software
If an error occurs, follow the instructions
on the screen. If there are no instructions,
use the switch on the underside of the
deck to switch the Tread off. Wait 30
seconds before switching it back on.
See support.onepeloton.com for more
information on possible errors.
See support.onepeloton.com for more
information on possible errors.
U S A
L I M I T E D H O M E U S E W A R R A N T Y
Peloton Interactive, Inc. ("Peloton") frame, against defects in workmanship
extends the following Limited Warranty and materials for a period of five years
to U.S. purchasers, which applies only from the date of original delivery.
to non-commercial, in-home, indoor use
of the Peloton Tread+. Any other use DRIVE M OTO R: F IV E Y EARS
of the Peloton Tread+ shall void this
Limited Warranty. During the applicable Peloton warrants the drive motor,
Limited Warranty periods described which is defined as the motor powering
below, the covered components of the the walking belt (excluding any
Peloton Tread+ will be free of defects or parts attached), against defects in
malfunctions during normal use. Certain workmanship and materials for a
exclusions apply, as further described in period of five years from the date of
this Limited Warranty. original delivery.
The Limited Warranty applies for the WAL KIN G B ELT: F IVE YE ARS
following components of the Peloton
Tread+ only, for the time period indicated. Peloton warrants the walking belt against
The Limited Warranty applies only defects in workmanship and materials
against defects discovered within the for a period of five years from the date of
applicable Limited Warranty period original delivery.
and only so long as the Peloton Tread+
remains in the possession of the original HD TOUC HS CREEN: 1 2 M ON T H S
purchaser, or for a gifted Peloton Tread+,
the owner of the original Subscription Peloton warrants the touchscreen
attached to that Peloton Tread+. against defects in workmanship and
materials for a period of 12 months from
FRAM E: F IVE YE ARS the date of original delivery.
Peloton warrants the platform frame, T READ+ COMP ON EN T S :
which is defined as the steel structural
12 MO N T H S
portion of the Tread+ deck excluding any
moving parts attached to the structural Peloton warrants the components and
all original parts of the Peloton Tread+
(other than the frame, motor, and walking
belt) against defects in workmanship and
materials for a period of 12 months from
the date of original delivery.
L AB OR: 12 M ON T H S
For Peloton Tread+ originally assembled
by an authorized Peloton technician,
Peloton will cover the labor cost for
the repair or replacement made under
this Limited Warranty for a period of 12
months from the date of original delivery.
Except where applicable law requires
otherwise, repair labor is not covered for
locations where Peloton did not originally
assemble the Peloton Tread+ or if the
Peloton Tread+ is moved to a location
that is outside of Peloton's service area.
* Limited Home-Use Warranty valid only
in the United States.
EXCLUS ION S A ND L IM ITAT I ON S
WHO AN D WH AT IS COVE RED:
The original owner of the Peloton Tread+.
The Peloton Tread+ must remain in the
possession of the original purchaser, or
for a gifted Peloton Tread+, the owner of
the original Subscription attached to that
27