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FWIP Portobello Quick Start Manual
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Summary of Contents for FWIP Portobello

  • Page 2: Table Of Contents

    Content Welcome to fwip club All my parts Plug & Play Step by step - How to make magic! Front-Loading vs Auto-Pod Disposal My daily clean Troubleshooting Contact Information...
  • Page 3: Welcome To Fwip Club

    You now have in your hands, the ice cream machine of the future! 4. Drawer 5. Dispensing Lights Every Portobello machine is unique. And while they all belong to the same “Portobello” family, they still deserve a first name. And 13. Serial Number 6.
  • Page 4: Plug & Play

    3 - Connect me to the wall socket directly. The main power block uses a ‘twist & lock’ mechanism to connect me securely. Your Portobello machine has been hand built and crafted as a timeless and iconic piece of commercial equipment, inspired by Italian design, engineering, fashion, food and flair.
  • Page 5: Step By Step - How To Make Magic

    Like milk & cookies for Santa. 2 - Open my drawer (4) and insert the fwip capsule into my capsule holder. Like with LEGO, I only fit in one way. PLEASE WAIT...
  • Page 6 Step by step - How to make magic! 6 - I will gradually light up my Interactive LED Light Display Cone (2) while I work my magic. 3 - If you have an optional ‘cup or cone holder’ (sold separately), choose your cup/cone and place it in my holder.
  • Page 7: Front-Loading Vs Auto-Pod Disposal

    My daily clean You should take 5 minutes to clean your Portobello machine every day. Whether you made 1 ice cream or 100 (wow, look at you), daily maintenance will keep it in beautiful working order.
  • Page 8 ”Hooray!”. If you want. Upper & Lower Drip Tray Removal FWIP TIP: While the parts are dishwasher safe, it will take you only a few minutes to clean by hand. You’ll be doing wonders for the environment with all the electricity and water you’ll be saving.
  • Page 9: Troubleshooting

    Troubleshooting Capsule Jam In the unlikely event that the fwip capsule jams in the fwip Portobello machine, the capsule will need to be removed. Allow Machine Doesn’t Turn On (no lights at all) for the machine to finish its cycle, return to its original position, and come to a full stop.
  • Page 10 If the message persists, contact fwip support on 0207 247 0777. If it is an original fwip capsule and this message is displayed you Drawer Won’t Open / Plunger Stuck Down may need to: 1 - Wipe the capsule of any frost/condensation.
  • Page 11: Contact Information

    Contact Information Our team of dedicated wizards are here to help. Service & Support Contact Phone: +44 (0) 20 7247 0777 Service & Support Email: support@fwip.com...