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Every Portobello machine is unique. And while they all belong to the same “Portobello” family, they still deserve a first name. And that part is all up to you! Feel free to be as creative as you like by showing some love to your newest and coolest (literally) piece of commercial kit: “I hereby promise to take care of, clean and polish...
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Plug & Play Plug & Play Your Portobello machine has been hand built and crafted as 3 - Connect it to the wall socket directly. The main power a timeless and iconic piece of commercial equipment that block uses a ‘twist & lock’ mechanism to connect securely to is inspired by Italian design, engineering, fashion, food and flair.
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How I make magic! 4 - Just relax, you’ve worked hard enough. Now it’s my turn. 1 - Choose a fwip capsule from the freezer, make sure the Give me a second to “wake up” and this is what I’ll do after freezer is set to -14°C because that’s the magic number.
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Step by step - How I make magic! Step by step - How I make magic! 3 - Choose your cup (or cone!) and place it in my ‘cup or cone 6 - I will gradually light up my front light display cone (2) while holder’(6)(sold separately).
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My daily clean Your Portobello came either as a front-loading machine, in You should take 5 minutes to clean your Portobello machine which case you empty the capsule from the front by opening every day - whether you made 1 ice cream or 100, daily the tray and disposing of the capsule each time OR, by maintenance will keep it in beautiful working order.
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Wash the drawer in the sink with warm soapy water if you have a cup holder attached, wash this also. FWIP TIP: While the parts are dishwasher safe, it will take you only a few minutes to clean by hand and you’ll be doing wonders for the environment with all the electricity and water you’ll be saving.
Machine Doesn’t Turn On (no lights at all) Capsule Jam Anything worse than a false start, is no start. So, please make In the unlikely event that the fwip capsule jams in the fwip sure that: Portobello machine, the capsule will need to be removed.
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Note: Using non-fwip capsules in our machine will not work, Contact fwip support if the message persists please remove the capsule and use an original fwip capsule. If it is an original fwip capsule and this message is displayed you may need to: Plunger Stuck Down 1 - Wipe the capsule of any frost/condensation 2 - Swivel the capsule around if this doesn’t work contact fwip...
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FWIP Contact Information Service & Support Contact Phone: +44 (0) 20 7247 0777 Service & Support Email: support@fwip.com...
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