Troubleshooting - BERG BIM-120H Instruction Manual

EXTERNAL WATER FILTER
The external water filter must be checked regularly to ensure proper filtration and water pressure. Change cartridges every 6
months or if water pressure drops low when the ice machine is filling with water.

TROUBLESHOOTING

Problem
Ice machine not starting up
Machine stops running after 3
minutes
Ice isn't falling into bin
Ice is too thin
Slow ice production
ERROR CODES
Code
Water Curtain or Ice
E01
Full Switch Fault
E03 Ice Harvest Overtime
E04 High Temp. Fault
E05 Water Shortage Fault
E06 Over-Pressure Fault
Cond. Temp. Sensor
E07
Open Circuit Fault
Cond. Temp. Sensor
E08
Short Circuit Fault
No power supply
High pressure protection
Ice machine is dirty
Ambient temperature is low
Water level is low
Inlet valve isn't working
Low water pressure
Blockage in the water line
Condenser is dirty
Ambient temperature is too high
Not enough airflow clearance
around the unit
Comments Machine action
Sleeping mode and
restart after the
sliding board reset
Sleeping mode
Sleeping mode
Sleeping mode
Sleeping mode
Keeping working
Keeping working
Symptoms
Check if unit is plugged in
Lower the ambient temperature
Clean the machine
Raise ambient temperature
Check the water level
Make sure inlet valve is working
Check water pressure
Clear pipeline if needed
Clean the air filter and condenser
Lower the ambient temperature
Check to make sure there is adequate
space for airflow around the unit
November 2020
Solutions