Do you have a question about the Under-Sink Ultra and is the answer not in the manual?
Questions and answers
Stu Levy
March 8, 2025
we have replaced the filter and allowed the water to run for at least 10 minutes the light for the replaced filter is still pink and the system beeps when it is used.
1 comments:
Mr. Anderson
March 8, 2025
The filter light is still pink and the system is beeping after replacing the filter because the filter life indicator has not been reset. You need to reset the filter life indicator every time you replace the filter.
This answer is automatically generated
George Felegy
March 29, 2025
Can I run hot water through the Waterdrop TST-UF 0.01 Undersink Filter system?
1 comments:
Mr. Anderson
March 29, 2025
No, the Waterdrop Under-Sink Ultra filter system must be connected to the cold water supply only.
Contents Installation Instructions Before Installation ··································································1 Parts List ··················································································2 Product Introduction ·······························································3 Installation Tips ·········································································4 Installation Steps ····································································5 ···············································5 Step 1: Install the Feed Water Adapter ································································6 Step 2: Install the Faucet ·································7 Step 3: Install the Batteries and Place the System ·······························································8 Step 4: Connect Tubing ···························································8...
Inspect them according to the parts list to ensure nothing is left out or damaged during shipping. If there are any parts cracked or broken, please do not proceed with the installation and contact Waterdrop by phone: 1-888-352-3558 Mon-Fri 8:00 AM-5:00 PM (PST) or by email: service@waterdropfilter.com. Identify and get familiar with all components for quick installation.
Parts List System Housing Front Cover PP Filter UF Filter CT Filter X 1 Set Lock Clip Teflon Tape AA Battery White 3/8" Feed Water Adapter 3/8" and 1/2" PE Tubing X 1 Set X 59" Faucet X 1 Set Preinstalled White 1/4"...
Product Introduction The brief introduction of various parts and sample connections are presented as follows. Please identify and get familiar with these parts and connection points for a smooth installation. PP/UF/CT Filter Life Indicator Power Indicator Filter Reset Button PP Filter UF Filter CT Filter Front...
Installation Tips How to Use the Quick-Connect Fittings Mark for Full Insert To connect: Note: There is an existing mark at the end of the tubing for you to confirm if the tubing is fully inserted into the fitting. • Push the tubing into the fitting until you reach the mark on the tubing. Note: If the tubing is not fully inserted, no seal will be created, and leakage will occur.
6. Once breaking through the surface, swirl the drill a little to apply pressure in a circle evenly. Installation Steps Under- Prior to installation, it is highly recommended to watch the video “Waterdrop Sink Ultra Filtration System Installation ” on Note: •...
3/8" 1/2" Cold Water Pipe Unscrew Cold Water Pipe Washer Feed Water Adapter 3/8'' Inlet Water Tubing Cold Water Unscrew Supply Valve Figure 3 Figure 4 Step 2: Install the Faucet Note: If there is no hole in your kitchen sink or countertop, you have to drill one (1⅜") or use the hole from the soap Faucet Spout...
Step 3: Install the Batteries and Place the System 1. Press to open the battery box (Figure 6). 2. Take out 3 AA batteries and remove the packaging. 3. Install the batteries starting from the negative side, and put the 3 batteries into the battery box in turn.
Step 4: Connect Tubing Note: Confirm the tubing length you need and cut the tubing if it’s too long, referring to “How to Use the Quick-Connect Fittings” on page 4. 1. Install the Inlet Water Tubing • Connect the inlet water tubing from the feed water adapter to the inlet water port and pop the lock clip on the fitting;...
again, until reaching 10 minutes. 4. Confirm the 10-minute flushing is completed before turning off the faucet. Make sure the faucet does not leak. 5. Install the front cover (magnetic force). Filter Reset Button Figure 7 Owner’s Manual Display and Operation Section 1: Working Mode Display Filter life indicators and power indicator are off during normal water filtration.
Note: Filter life may vary depending on source water quality and water usage. Please replace the filter according to the filter life indicators. There are helpful electronic filter indicators (PP/UF/CT) on the front panel that will notify you the filter replacement by color change and beep. Be sure to reset the filter life indicator every time you replace your filter.
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4. Push the filter into the hole with a certain pressure and rotate it a 1/4 turn clockwise, until the triangle mark is aligned with the solid circle on the front panel. You may hear a click when the filter is fitted properly; Note: Repeat the above steps to install the other filters.
Section 4: Battery Life Reminder and Replacement Guide The power indicator displays different status according to the remaining battery power. When the batteries need to be replaced, the power indicator will flash in blue and the system will beep while getting water (Figure 9). Reminding modes Battery life Remaining life (Day)
System Maintenance • The installation sequence of filters shall not be reversed to avoid affecting the normal function of the system. • If you do not use the system for a long time (more than 1 week), it is recommended to turn on the faucet to flush for a while before using it again. •...
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The battery voltage is insufficient. In this case, the batteries will need to be replaced. d. The display cable is not plugged in. Please contact Waterdrop customer service by phone, 1-888-352-3558 Mon-Fri 8:00 AM-5:00 PM (PST), or by email, service@waterdropfilter.com.
• The filter replacement reminder is inaccurate. a. The service life of a filter is monitored through both usage time and filtered water amount. There will be replacement reminder when either of the two indicators reaches its upper limit. For example, if the filtered water amount reaches the upper limit while the usage time does not, there will also be a replacement reminder.
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Our sole obligation under this warranty shall be repair or replacement of a non- conforming product or parts of this product, or at our option, return of the product and a refund of the purchase price. Our obligation does not include the cost of transportation.
Need help?
Do you have a question about the Under-Sink Ultra and is the answer not in the manual?
Questions and answers
we have replaced the filter and allowed the water to run for at least 10 minutes the light for the replaced filter is still pink and the system beeps when it is used.
The filter light is still pink and the system is beeping after replacing the filter because the filter life indicator has not been reset. You need to reset the filter life indicator every time you replace the filter.
This answer is automatically generated
Can I run hot water through the Waterdrop TST-UF 0.01 Undersink Filter system?
No, the Waterdrop Under-Sink Ultra filter system must be connected to the cold water supply only.
This answer is automatically generated