Do you have a question about the DreamStation 2 and is the answer not in the manual?
Questions and answers
James Hunt
January 20, 2025
Water is accumulating in the hose and causing gurgling noise…changed hose and nose pillow and still accumulated water in the hose.
John Lino
February 27, 2025
How do I change the username for my Dreamstation2
Andrzej Imielski
April 11, 2025
Czy w skrajnych sytuacjach ( np. w przypadku brak wody zdemineralizowanej) można używać urządzenia DreamStation 2 z podłączonym nawilżaczem bez wody ? Nie spowoduje to jego uszkodzenia ?
1 comments:
Mr. Anderson
April 11, 2025
No, the Philips DreamStation 2 should not be used with the humidifier connected but without distilled water. Using it without the humidifier water tank installed may cause airway irritation or device damage. Also, only room temperature distilled water should be used; using other substances may damage the tank or cause airway irritation.
This answer is automatically generated
Gary Martinson
April 25, 2025
How do I return my machine back to factory settings
Contraindications ................................. 1 Warnings ....................................2 Cautions ....................................5 Symbols glossary .................................8 System contents .................................. 9 How to contact Philips Respironics ..........................9 2. System overview ..................................10 Device with integrated humidifier ..........................10 Humidifier water tank ................................12 3. Device setup .................................... 14 Where to place the device ...............................
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7. Cleaning and care ...................................48 Home cleaning: device exterior, heater plate, and humidifier air inlet seal .............48 Home cleaning: humidifier water tank (lid, water tank base, and water tank seal) ........48 Home cleaning: tubing ..............................50 Caring for the filters ................................50 Service ....................................51 8.
Several accessories are available to make your OSA treatment with the DreamStation 2 system as convenient and comfortable as possible. To ensure that you receive the safe, effective therapy prescribed for you, use only Philips Respironics approved accessories.
This device is activated when the power cord is connected. Use only power cords supplied by Philips Respironics for this device. Use of power cords not supplied by Philips Respironics may cause overheating or damage to the device.
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Proper operation of the device with other circuits has not been tubing verified by Philips Respironics and is the responsibility of the health care professional. A mask should not be used unless the device is turned on and operating properly. The exhalation port(s) associated with the mask should never be blocked.
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Do not connect the device to an unregulated or high pressure oxygen source. When using oxygen with this system, a Philips Respironics pressure valve must be placed in-line with the patient circuit between the device and the oxygen source. The pressure valve helps to prevent the back flow of oxygen from the patient circuit into the device when the unit is off.
The Health Industry Manufacturers Association recommends that a minimum separation of six inches be maintained between a wireless phone and a pacemaker to avoid potential interference with the pacemaker. The DreamStation 2 on-board communication should be considered a wireless phone in this regard.
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When DC power is obtained from a vehicle battery, the device should not be used while the vehicle’s engine is running. Damage to the device may occur. Only use a Philips Respironics DC power cord and battery adapter cable. Use of any other system may cause damage to the device.
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Do not steam autoclave the device. Doing so will destroy the device. Do not use harsh detergents, abrasive cleaners, or brushes to clean the system. Only the cleaning procedures listed in this manual are recommended by Philips Respironics. Use of other cleaning processes, not specified by Philips Respironics, may affect the performance of the product.
Symbols glossary The following symbols may appear on the device, power supply, and accessories. For a full list and description of the symbols used on the device and its packaging, see www.symbols. philips.com. Symbol Title and Meaning Symbol Title and Meaning Consult instructions for use.
Should you experience trouble with this equipment or require assistance setting up, using, or maintaining the device or accessories, please contact your home care provider. If you need to contact Philips Respironics directly, call the Philips Respironics Customer Service department at 1-800-345-6443 or 1-724-387-4000. You can also use the following address: Respironics, Inc.
2. System overview The DreamStation 2 CPAP Advanced/DreamStation 2 Auto CPAP Advanced is a Continuous Positive Airway Pressure therapy device designed for the treatment of Obstructive Sleep Apnea (OSA). The integrated humidifier and optional heated tubing is designed to deliver humidification to provide added comfort during therapy.
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Feature Description Feature Description Air outlet port Connect the flexible Filter access Access the filter here. tubing here Heated tubing Line up and connect the SD card Access the SD card here. pin connector heated tubing connector access here Therapy on/off Starts and stops the Air inlet for Connects to the...
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Feature Description Removable to fill the water tank. Lid front tab Remove lid from here Water tank release Unlatches water tank from the device when pressed indent Lid hooks Connect over water tank base tabs Water tank latch Latches the water tank to the device Water tank base tabs Connect water tank lid hooks here to attach the water tank lid Maximum fill lines...
3. Device setup Where to place the device Place the device on a firm, flat surface somewhere within easy reach of where you will use it at a level lower than your sleeping position. Make sure the device is away from any heating or cooling equipment (e.g., forced air vents, radiators, air conditioners).
3. Plug the socket end of the AC power cord into the power supply 4. Plug the pronged end of the AC power cord into an electrical outlet that is not controlled by a wall switch 5. Verify that the connections on the bottom of the device, at the power supply, and at the electrical outlet are fully inserted.
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Removing the humidifier water tank 1. Gently press down on the indented area on the top of the humidifier water tank to unlatch the tank from the device. 2. Grip the top and bottom of the humidifier water tank and slide it out away from the device.
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3. Remove the lid by pulling up on the lid tab while holding the water tank base. 4. Pour out any remaining water and rinse the water tank base. Filling and connecting the water tank 1. Place the water tank base on a firm, flat surface.
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2. Reattach the lid. Place the hooks on the lid over the small tabs on the water tank base 3. Press down until the lid snaps securely over the lid front tab on the front of the water tank base. - 19 -...
Ensure that it is latched into place before proceeding. Installing/replacing the air filters Caution: A properly installed, undamaged Philips Respironics reusable pollen filter is required for proper operation. The device uses a grey reusable pollen filter that can be rinsed and a blue disposable ultra- fine filter.
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2. To remove an existing filter, pull the white tab on the end of the filter and pull the filter out of the device 3. If applicable, place a dry, grey reusable pollen filter on top of a new, optional blue disposable ultra-fine filter, align the arrows on both filters, and firmly snap them together.
Philips Respironics interface with a separate exhalation device (such as the Whisper Swivel II) • Philips Respironics flexible tubing (12, 15, or 22 mm standard tubing or 12 or 15 mm heated tubing), 1.83 m (6 ft.) •...
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1. To connect heated tubing (shown), line up the pin connectors on the heated tube with the bottom of the air outlet port on the device. The clips at the end of the tubing should be aligned to the sides of the port and will click into place.
1. Ensure power is supplied to the device as indicated by a white ring around the therapy button. The first screen to display will be the Philips logo, followed by the device model screen, and then a screen that contains a summary of your therapy. See the “Therapy off display”...
Performance check To initiate a performance check, unplug the device and plug it back in. An error will appear on the screen if a performance issue is detected. Bluetooth wireless technology Bluetooth wireless technology is one method by which you can transfer your therapy device’s data to DreamMapper.
Therapy On display The UI on this device allows you to adjust the device settings and view information about your therapy. The UI consists of the display screen with touch capability. While the device is delivering therapy, the pressure setting is displayed. You can also view and adjust humidification, heated tube temperature, and RAMP PLUS settings.
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Symbol Feature Description Adjustable The icon only displays when humidification is enabled by humidifier your home care provider. To change the setting, tap the setting (if humidification icon. A settings screen displays your current available) setting. Continue to tap the humidification icon until the desired setting is displayed.
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Symbol Feature Description Heated tube The icon only displays if enabled by your home care provider temperature when a heated tube is being used. To change the setting, tap (if available) the heated tube icon. A settings screen displays your current setting.
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Symbol Feature Description RAMP PLUS (Ramp+) The first time RAMP PLUS is activated, the setting will default to 4. To change the setting, tap the - or + icons until the desired starting pressure is displayed. For faster scrolling, hold the - or + icon instead of tapping.
Symbol Feature Description Oximetry This symbol displays during therapy when a pulse oximeter is connected to the therapy device. connection Therapy The therapy button ring illuminates blue to indicate therapy is shown button ring turned on. The ring does not illuminate when therapy is on and the screen has gone dark.
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The following therapy results may appear on the Last Session screen. Tapping on the data displayed in blue text will give more history and detail for each item. Text Description Usage hours Displays an overview of your last day/night of usage in hours and minutes. Tapping the hours displayed in blue text shows your nightly usage for the last 3 sleep sessions.
Navigating the settings screens To adjust a setting: 1. Tap “Settings” from the Last Session screen. 2. Swipe up or down on the screen until you find the setting you want to adjust. The settings that can be changed appear in blue. Note: If you see a series of dots on a setting, it indicates that there is more than one screen for that setting.
Settings screens When you tap “Settings”, you will be able to view the following Comfort and Device settings. These screens will only display if they are available and enabled on your device through your provider. Tap “Back” to exit to the Last Session screen. Comfort settings Symbol Meaning...
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Device settings Text Description Airplane This setting allows you to turn airplane mode on and off. Mode Note: Airplane mode will automatically turn off after three days. Bluetooth This setting allows you to view or delete the Bluetooth connections on your device.
Modem call screen indicating the status number. The status numbers are explained in the following table. If an error code is displayed, contact your home care provider. They should check the Philips Respironics proprietary compliance software for additional information.
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Number Description Internal communication error Software configuration error If problem persists, contact your home care provider. The provider should check the Philips Respironics proprietary compliance software for additional information. Invalid Device Configuration Error Modem Service Required - 36 -...
See table below or the “Troubleshooting” section later in this manual for additional solutions to problems you may be experiencing. Tap “Dismiss” to close the pop-up message. If you are unable to resolve the problem, contact your home care provider or Philips. Message Message...
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Indicates an Switch to a Philips-provided power supply that Check Power incompatible power supply is is capable of supporting therapy. An 80W power (light blinks attached.
Message Message Possible cause/additional action type Notification No additional action required. Notification Your Auto Trial period has concluded. Therapy pressure has been updated. Device Update Tap “‘Update’’ to begin the software upgrade. Notification A new software version is available. Update now? Tap “Cancel’’...
Screen Text Description This message appears when therapy ends due to automatic off Auto Off function. Your device has automatically turned off due to inactivity. You have achieved at least 4 hours of therapy and oximetry use. Pulse Oximetry Your pulse oximetry recording was successful.
Troubleshooting Problem Why it happened What to do Nothing There’s no power If you are using AC power, check the outlet and verify that happens at the outlet or the device is properly plugged in. Make sure there is power when you the device is available at the outlet.
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Problem Why it happened What to do The airflow is The air filters may Rinse or replace the reusable air filter or replace the disposable much warmer be dirty. The ultra-fine filter. than usual. device may be The temperature of the air may vary somewhat based on your operating in direct room temperature.
Cellular QoS The Cellular modem is designed for use with select Philips Respironics therapy devices. It automatically transfers data between the DreamStation 2 device and Philips Respironics proprietary compliance software. The DreamStation 2 modem incorporates various methods to minimize likelihood of QoS problems.
6. Accessories There are several optional accessories available for your DreamStation 2 Advanced device. For a full list of accessories that can be used with this device, see the DreamStation 2 accessory list at www.philips.com/IFU. Contact your home care service provider for additional information on the available accessories.
Roll stand There is a roll stand available for use with your DreamStation 2 device. Please see the instructions included with your roll stand for more information. - 45 -...
• If supplemental oxygen is added at the exit of the flow generator or humidifier, a Philips Respironics Pressure Valve must be placed in-line with the patient circuit between the device and the oxygen source.
DC power A Philips Respironics DC power cord can be used to operate this device in a stationary recreational vehicle, boat, or motor home. In addition, a Philips Respironics DC battery adapter cable, when used with a DC power cord, allows the device to be operated from a 12 VDC free-standing battery.
7. Cleaning and care Warning: Allow the humidifier heater plate and water to cool down for approx- imately 15 minutes before removing the water tank. A burn may result from: touching the heater plate, coming in contact with the heated water, or touching the tank base.
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3. Wash the humidifier water tank (lid, water tank base, and water tank seal) in the dishwasher (top shelf only) or in a solution of warm potable water and a mild liquid dishwashing detergent (1 teaspoon of liquid dish soap per gallon of warm water) using a soft bristle brush to remove adhering substances.
Caring for the filters Notes • Only Philips supplied filters should be used as replacement filters. • Replace the blue disposable, ultra-fine filter if it is damaged or has accumulated debris. Under normal usage, you should rinse the grey reusable filter at least once every two weeks and replace it with a new one every six months.
The expected service life of the DreamStation 2 Advanced device is five (5) years. The expected service life of the DreamStation 2 Advanced humidifier water tank is one (1) year. The expected service life of the DreamStation 2 humidifier air inlet/outlet seal is one (1) year. - 51 -...
Standards compliance This device is designed to conform to the following standards: • IEC 60601-1 General Requirements for Basic Safety and Essential Performance of Medical Electrical Equipment • IEC 60601-1-11 General Requirements for Basic Safety and Essential Performance in the Home Healthcare Environment •...
Heater plate Max Temperature: 68°C (154°F) Output: ≥ 12 mg H Humidity Humidity Measured at expected leak across therapy pressures , 17 °C– 35°C, 15% RH for all compatible tubes. Maximum delivered <43°C (109.4°F) gas temperature Declared dual-number noise emissions values (in accordance with ISO 4871) Tube Size Sound Pressure Uncertainty...
Maximum flow rate (typical) Test pressures (cmH Tube Type Flow 12 (mm) tubing type Average flow at the patient (heated or non-heated) connection port (l/min) 15 (mm) tubing type Average flow at the patient (heated or non-heated) connection port (l/min) 22 (mm) tubing type Average flow at the patient connection port (l/min)
Wireless notices • The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Philips Respironics is under license. Other trademarks and trade names are those of their respective owners. •...
9. EMC information Your unit has been designed to meet EMC standards throughout its Service Life without additional maintenance. There is always an opportunity to relocate your DreamStation 2 Advanced Therapy Device within an environment that contains other devices with their own unknown EMC behavior.
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If performance continues to be affected discontinue use and contact your home care provider. and Pulse Rate Accuracy The DreamStation 2 therapy device is designed to capture the SpO and pulse rate oximetry data within the accuracy specification described in the sensor manufacturer’s instructions for use.
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Guidance and Manufacturer’s Declaration - Electromagnetic Immunity – This device is intended for use in the electromagnetic environment specified below. The user of this device should make sure it is used in such an environment. iEC 60601 T mmuniTy EvEl omplianCE EvEl lECTromagnETiC...
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iEC 60601 T mmuniTy EvEl omplianCE EvEl lECTromagnETiC nvironmEnT uidanCE Voltage dips, short <5% U (>95% dip in U <5% U (>95% dip in U Mains power quality interruptions and for 0.5 cycle at 45 degree for 0.5 cycle at 45 degree should be that of voltage variations on increments...
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Guidance and Manufacturer’s Declaration - Electromagnetic Immunity – This device is intended for use in the electromagnetic environment specified below. The user of this device should make sure it is used in such an environment. iEC 60601 T mmuniTy EvEl omplianCE EvEl lECTromagnETiC...
Philips Respironics may charge an evaluation fee and return shipping. What Philips Respironics will do: If a Product does not meet the warranty above in the first 90 days after the original shipment date, Philips Respironics will replace the device with a new Product.
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OR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. Repair, replacement, or return of purchase price by Philips Respironics is the original purchaser’s sole and exclusive remedy under this warranty. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
Need help?
Do you have a question about the DreamStation 2 and is the answer not in the manual?
Questions and answers
Water is accumulating in the hose and causing gurgling noise…changed hose and nose pillow and still accumulated water in the hose.
How do I change the username for my Dreamstation2
Czy w skrajnych sytuacjach ( np. w przypadku brak wody zdemineralizowanej) można używać urządzenia DreamStation 2 z podłączonym nawilżaczem bez wody ? Nie spowoduje to jego uszkodzenia ?
No, the Philips DreamStation 2 should not be used with the humidifier connected but without distilled water. Using it without the humidifier water tank installed may cause airway irritation or device damage. Also, only room temperature distilled water should be used; using other substances may damage the tank or cause airway irritation.
This answer is automatically generated
How do I return my machine back to factory settings