Samsung Galaxy S6 edge Instruction Manual page 490

After-Sales Service
When problems occur
Before requesting repair, read the section on
"Troubleshooting" in this manual. If the problem
still persists, contact "Repairs" on the last page
of this manual (in Japanese only).
If the result of inquiries indicates that
a repair is required
Take your terminal to DOCOMO-specified repair
office. Be sure to check the business hours of
the repair office before you go. Also, you must
bring the warranty. Note that, repair may take
longer time depending on the state of damage.
■ In the warranty period
• The terminal is repaired at no charge
subject to the conditions of the warranty.
• The warranty must be presented to receive
warranty service. Even during the warranty
period, the subscriber is charged for the
repair in such cases;
without presenting the warranty, repairs of
troubles or damages resulting from misuse
(damage of the external connection jack,
headphone connection jack, display, etc.),
the terminal has been repaired any place
other than DOCOMO-specified repair office,
etc.
• The subscriber is charged even during the
warranty period for the repair of failures
caused by the use of devices or consumable
items that are not DOCOMO-specified.
488
Appendix/Index