Delphi Connect Manual
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Delphi Connect Manual

Delphi Connect Manual

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Summary of Contents for Delphi Connect

  • Page 1 Get to Know Your Device Delphi Connect...
  • Page 3 When combined with the Delphi Connect smartphone app or website, you can: • Check the health and status of your vehicle, decode a “check engine light”...
  • Page 4 Asian and European imports. Before you start installation, please visit connectedcar.delphi.com/fitment to make sure your vehicle is compatible with the Delphi Connect system. The fitment guide will also tell you if a Relocation Kit* is recommended for your vehicle. The Delphi relocation kit can be purchased at verizonwireless.com/b2c/store/accessories.

  • Page 5: Package Contents

    Get to Know Your Device Guide Product Safety and Warranty Guide If anything is missing, please contact Verizon Wireless Customer Service at (800) 922-0204 or by dialing *611 from your Verizon mobile phone. My Delphi Connect mobile number (found on your receipt):...

  • Page 6: Equipment Overview

    Equipment Overview (bottom) OBD connector (plugs into vehicle ’s OBD port) Function button Status LED Service connector (manufacturer use only) Label, showing product information...

  • Page 7: System Requirements

    System Requirements The Delphi Connect app works on: • Android 2.2 and later • Apple iOS 5.0 and later The Delphi website at mycar.delphi.com works with: • Internet Explorer 7 and later • Google Chrome • Apple Safari • Firefox...

  • Page 8: Installation Requirements

    Installation Requirements • A supported vehicle identified in the fitment guide connectedcar.delphi.com/fitment. • Relocation Kit* if required. • An activated module with a qualified Verizon Wireless service plan. If you do not have a Verizon Wireless service plan or activated module, please visit verizonwireless.com/...

  • Page 9: Smartphone Setup

    Smartphone Setup Step 1: Download Delphi Connect Smartphone App • Launch your smartphone’s app store—either Google Play Store for Android or App Store for iPhone. • Search for the Delphi Connect app and download it to your smartphone. If the app is not available for your phone, please use the website at mycar.delphi.com.
  • Page 10 Step 2: Sign In to your Delphi Account Launch the Delphi Connect app. • In the Username field, enter the Registration Key exactly as it is printed on the module label – including the dash. • In the Password field, enter the ESN DEC exactly as it is printed on the module label.
  • Page 11 NOTE: The Delphi Connect app will remain logged in indefinitely, unless the user logs out using the MENU and Log Out selection. NOTE: The Delphi Connect app will be updated periodically and you will receive notification of updates via standard Android and iOS app update...

  • Page 12: Step 4: Install Your Module

    Step 4: Install Your Module Use your Verizon Wireless smartphone to check that you have a strong signal where your vehicle is parked. Don’t have Verizon coverage? Visit Verizon’s interactive coverage map: verizonwireless.com/maps. • Make sure your vehicle is parked outside in a safe location and the engine is turned off. •...

  • Page 13: Step 5: Initiate Module Setup

    Step 5: Initiate Module Setup Stop! Do not proceed until the Status LED is solid blue, indicating activation on the Verizon network. • Insert your vehicle’s ignition key and turn it to the on position (not ACC/Accessory). not start the engine! - Typically, all of the warning lamps on the dashboard will illuminate briefly in this position - For pushbutton-start vehicles, the procedure is typically to push the start button without your...
  • Page 14 Stop! Do not proceed if the Status LED never turned green but instead returned to solid blue. Your vehicle may not be compatible with the Delphi Connect system (check fitment guide connectedcar. delphi.com/fitment) or you did not place the ignition in the On position.

  • Page 15: Step 6: Verify Module Setup

    Step 6: Verify Module Setup • Start the engine and let it run for at least 30 seconds. • Stop the engine and wait at least 20 seconds. You are now ready to access your vehicle information using the Delphi Connect app.
  • Page 16 Finish Setup Using the Delphi Connect App • Open the Delphi Connect app and, if needed, Sign in using the Username and Password you created in Step 2. • You should see the Dashboard screen. If not, tap the Retry button. • If you still do not see the Dashboard screen, go to the Troubleshooting section of this guide.
  • Page 17 Module Removal & Re-Pairing Procedure In the event that you need to bring your vehicle in for service or to have it inspected, where the OBD port needs to be accessible, it is recommended that your remove the module from your OBD port. In order to re-pair your module with your vehicle please refer to page 11 and follow steps 5 and 6.
  • Page 18 However, your vehicle may become compatible at a later date. Your Delphi Connect system allows you to program up to two key fobs into the module. NOTE: It is necessary to perform this step in your vehicle because you may be prompted at times to turn your ignition key and press specific vehicle buttons.
  • Page 19 Key Fob Setup Pair Key Fob with Your Module • Select MENU by tapping the Delphi icon in the Delphi Connect app. Tap the Key Fob menu option. • When prompted to configure the key fob, tap YES and follow the prompts.
  • Page 20 Bluetooth® Pairing (Direct Connect) The Bluetooth® (Direct Connect) feature lets you access the key fob functions on your Delphi Connect app when within Bluetooth® range of the module (up to 30 feet). This feature requires: • Successful completion of the Key Fob Setup.
  • Page 21 • The device ACT231 should now show as paired. STEP 2: Authorize Smartphone’s Bluetooth® Key Fob Functionality • Return to the Delphi Connect app. If your phone doesn’t appear on the list of Bluetooth® phones, tap the Back button and then re-enter Bluetooth Settings.
  • Page 22 • Observe the LED on the module and wait until it returns to flashing blue every 10 seconds. • Tap the Key Fob menu item and test the buttons. Congratulations, Setup is complete! NOTE: The Bluetooth® discovery mode will last for 60 seconds. You must complete the pairing within this time.

  • Page 23: Application & Service Features

    Application & Service Features Once you have activated and paired your Delphi Connect module, you can enjoy many product features which include: Dashboard Website...
  • Page 24 Key Fob Use your smartphone as a key. Website NOTE: Compatible vehicles only.

  • Page 25: Find My Car

    Find My Car No more wandering. Use this map feature to find where you’ve parked your vehicle. Website Website...
  • Page 26 Geo-Fence Boundaries Set up a virtual geo-fence. If your vehicle is driven in or out of the fenced-in area, you’ll be alerted. Website...

  • Page 27: Live Tracking

    Live Tracking Want to see where your child is driving? Track the vehicle on a map in real time. On the smartphone app, you can also speed dial 911. Website...
  • Page 28 Alerts Receive alerts for vehicle issues and driving conditions, such as low battery voltage, geo-fence crossings, excessive speed and high RPM. Alerts can also be sent to email addresses and as text messages (SMS) to mobile phones. Website...
  • Page 29 Vehicle Health Does your vehicle have health issues? If so, what do they mean? Find the details here. Website...

  • Page 30: Recent Trips

    Recent Trips Get a summary of your trips. Includes dates and times and shows the route on a map. Website...
  • Page 31 Bluetooth® (Direct Connect) Connect your smartphone to your vehicle using Bluetooth® and have another, faster way to use the key fob functions.

  • Page 32: Customer Information

    Wireless applications, services, or any personal information you submit to Delphi or that is associated with your Delphi account or that you share with others. You will incur Verizon Wireless data usage by using this wireless device.

  • Page 33: Status Led And Troubleshooting

    Status LED and Troubleshooting Understanding the Status LED Status LED Status Status (Engine On) (Engine Off) • No illumination No vehicle power Module will enter for more than to device or Deep Sleep after one minute modulefailure typically 5-10 days of no vehicle activity.
  • Page 34 Solid or blinking On Verizon network On Verizon network • • green Idle/dormant (3 Data activity blinks every 30 (blinks with data seconds) activity) • Data activity (blinks with data activity) Solid or blinking On Roaming network On Roaming network •...
  • Page 35 • • Blinking red Transmitting key Transmitting key fob command to fob command to vehicle (2 blinks) vehicle (2 blinks) • • User-initiated User-initiated vehicle scanning vehicle scanning in process (1 in process (1 blink per second) blink per second) CAUTION: Not CAUTION: Do recommended...

  • Page 36: Troubleshooting

    Troubleshooting Issue Likely Corrective Action(s) Cause(s) Can’t login to my Incorrect First-time: Enter the account username Registration Key or password from the module label entry exactly as shown (e.g. 1a2b-3c4d) in Username field. (lowercase or UPPERCASE) Enter the ESN DEC from the module label exactly as shown in the Password...
  • Page 37 Can’t find OBD Vehicle older The Delphi Connect port on vehicle than 1996 system is not compatible with older vehicles Incorrect OBD Call Verizon support photo in app (800)922-0204 No LED Module is in Start engine, wait up to illumination...
  • Page 38 Can’t get to Module is Check that module LED not reaching turns green when engine Dashboard page for first time the Delphi is started. If it does, call login (remains cloud server *611 from your Verizon on OBD Locator after cellular...
  • Page 39 No email alerts Invalid or no Check e-mail address is received e-mail address correct for desired alert entered for desired alert Alerts not Check that the type of enabled alert expected has been enabled in app. No text message Invalid or no Check that mobile number (SMS) alerts mobile number...
  • Page 40 *611 from your Verizon cell phone or (800) 922-0204 Can’t get module Incompatible Check fitment guide Key Fob to pair vehicle (connectedcar.delphi.com/ with my vehicle fitment) Procedure Check that you have not followed followed every step exactly exactly as indicated...
  • Page 41 Can’t get Vehicle Not paired See “Can’t get Module key Diagnostics fob to pair with my vehicle” Module Key Fob No Internet Check internet connection to control vehicle connection to to smartphone or keyless entry smartphone, computer. Start engine system computer or and watch for green or module...
  • Page 42 ©2013 Verizon Wireless. All Rights Reserved. verizonwireless.com Todos los derechos reservados. verizonwireless.com/espanol...

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