Printing quality problems
If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem.
Condition
Light or faded print
The top half of the paper is
printed lighter than the rest of
the paper
• If a vertical white streak or faded area appears on the page, the toner supply is low. Install a new toner cartridge (see "Replacing the
toner cartridge" on page 44).
• The paper may not meet paper specifications; for example, the paper may be too moist or rough.
• If the entire page is light, the print resolution setting is too low or the toner save mode is on. Adjust the print resolution and turn
the toner save mode off. See the help screen of the printer driver.
• A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning. Clean the inside of your machine
(see "Cleaning the machine" on page 46).
• The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page
46). If these steps do not correct the problem, contact a service representative.
The toner might not adhere properly to this type of paper.
• Change the printer option and try again. Go to Printing Preferences , click the Paper tab, and set the paper type to Recycled (see
"Opening printing preferences" on page 35).
Suggested Solutions
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5. Troubleshooting
Need help?
Do you have a question about the ML-2165 and is the answer not in the manual?
Questions and answers
Värikasetin vaihto
To replace the toner cartridge in a Samsung ML-2165, follow these steps:
1. Open the front cover.
2. Slide the empty toner cartridge out of the printer.
3. Take the new cartridge out of its packaging.
4. Shake the new cartridge five or six times to distribute the toner.
5. Hold the handle of the cartridge and push it inside the printer until it touches the back.
6. Close the front cover.
This answer is automatically generated