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Contents Setup Troubleshooting Status LED Appendix Owner’s Manual HEOS HomeCinema HS2 WIRELESS TV SOUND SYSTEM...
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Contents Contents Setup Troubleshooting Status LED Appendix Introduction Using your HEOS HomeCinema for TV Before your begin Connecting to your TV System requirements HDMI connection Network requirements Setting the HDMI control function Controller requirements Disable your television’s speakers Getting to know your HEOS HomeCinema 1) Playing HDMI (ARC) - Best choice Front panel of soundbar 2) Playing HDMI (without ARC) - Better choice...
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Contents Setup Troubleshooting Status LED Appendix Using your HEOS HomeCinema for music Playing from streaming music services Selecting a room/speaker Adding a music service Listening to radio Changing music service settings Playing music stored on your mobile device Listening to the same music in multiple rooms Playing music from your networked PC or NAS Grouping rooms Playing music from a USB device...
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Connecting to a WPS network About Resetting your speaker Restoring the speaker to factory defaults HEOS HomeCinema takes long time to turn on Contact Denon Status LED table Supported file types and codecs Supported audio formats (Coaxial/Optical) Specifications Speaker specifications...
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Contents Setup Troubleshooting Status LED Appendix Soundbar Subwoofer Information Trademarks...
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Industry leading microsecond audio synchronization between HEOS device Legendary Denon audio quality If you are in a hurry, you can be enjoying great sounding music in no time by following the steps outlined in the HEOS Quick Start Guide (packaged with your HEOS device).
Ethernet network, a Wi-Fi connection to the router is required to control the system using the HEOS Control app. If you do not have a wireless network, please contact your local Denon dealer or electronics retailer to assist you with purchasing and installing a wireless network in your home.
Contents Setup Troubleshooting Status LED Appendix o Controller requirements You can control your HEOS wireless multi-room sound system using the free HEOS app on any iOS or Android mobile device that meets these minimum requirements: iOS Minimum Requirements Android Minimum Requirements iOS version 8.0 or later Android OS version 4.0 or later All resolutions...
Contents Setup Troubleshooting Status LED Appendix Getting to know your HEOS HomeCinema Unpack your speaker from the box and verify that the following items are included: HEOS HomeCinema Soundbar HEOS HomeCinema Subwoofer (Soundbar) (Subwoofer) Warranty Safety Instructions Quick Start Guide Extended Protection Plan (North America model only) (North America model only)
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Contents Setup Troubleshooting Status LED Appendix Power cords IR blaster Feet Non-skid adhesive Non-skid adhesive Wall mount Template pads for Soundbar pads for Subwoofer NOTE 0 Please use the power supply and power cord included in the box for your device.
Contents Setup Troubleshooting Status LED Appendix o Front panel of soundbar A Remote control sensor This receives signals from the remote control unit. (v p. 17) B Status LED Please refer to the “Status LED table” for LED color and state meaning. (v p. 69)
Contents Setup Troubleshooting Status LED Appendix o Control of soundbar A Volume up/down buttons (+, –) Adjusts the HEOS device’s volume level up or down. B Mute button (:) Mutes or unmutes the HEOS device’s volume.
Contents Setup Troubleshooting Status LED Appendix o Back panel Q1 Q2 A IR OUT F OPTICAL IN Used to connect the supplied IR Blaster. Used to connect to television's optical digital out. B Power Input (AC IN) G AUX IN Used to connect the external power supply (v p.
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Contents Setup Troubleshooting Status LED Appendix Q1 Q2 I USB port L Connect Button (CONNECT) Used to connect USB storage devices. Used for Wi-Fi setup (v p. 66). M Connect in Status LED J Bluetooth button (V) Indicates the status of this unit (v p. 69). Used in the Bluetooth pairing settings (v p.
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Contents Setup Troubleshooting Status LED Appendix o Subwoofer A Power Input (AC IN) Used to connect the external power supply. B Status LED C Pair Button (PAIR) Used to re-pair with soundbar (Pre-paired at the factory.)
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Contents Setup Troubleshooting Status LED Appendix Placing your HEOS speaker You can place your HEOS speaker anywhere you want to enjoy great sounding music. Please follow these simple guidelines when determining where to place your speaker… The HEOS speaker must be within range of your wireless network. Place the speaker across the room from where you will be listening, as close to ear level as possible.
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Contents Setup Troubleshooting Status LED Appendix Place the wireless subwoofer anywhere in the room. For the best sound, place the subwoofer near a wall or corner, within 6 meters of the NOTE soundbar, and on the same side of the room as the soundbar. The 0 Depending on your TV model or installation location, the remote control receiver wireless subwoofer range is 8 meters.
Consult a person knowledgeable about your wall type to recommend suitable the unit may fall. hardware for hanging the speaker. 0 Denon cannot accept any responsibility for damage, injury or accidents caused by problems with the mounting location or mounting method. Wall Mounting Keyholes...
Contents Setup Troubleshooting Status LED Appendix Powering your HEOS speaker Connect the power cord included in the box to the back of the speaker and the plug to a wall outlet. The speaker is capable of automatically switching between 100 - 240 V. Subwoofer Soundbar Getting the HEOS app...
Contents Setup Setup Troubleshooting Status LED Appendix Setting up your first HEOS HomeCinema Once you have placed your HEOS HomeCinema in your listening room and have downloaded the HEOS app, you are ready to configure your HEOS HomeCinema for music playback. This involves following a few simple steps to get the speaker connected to your existing home network: Caution DO NOT connect the Ethernet cable if you are connecting your HEOS HomeCinema to a wireless network.
Contents Setup Troubleshooting Status LED Appendix Adding more HEOS devices The HEOS wireless multi-room sound system is a true multiroom audio system that automatically synchronizes audio playback between multiple HEOS devices so that the audio coming from different rooms is perfectly in sync and always sounds amazing! You can easily add up to 32 HEOS devices to your HEOS system.
Contents Setup Troubleshooting Status LED Appendix Using your HEOS HomeCinema for TV Once you have your HEOS HomeCinema connected to your television and the HEOS app installed on your mobile device, it’s easy to start enjoying your television sound. “Setup Assistant” can be re-executed when changing the TV connection. (v p. 53) Connecting to your TV o HDMI connection o Setting the HDMI control function...
Contents Setup Troubleshooting Status LED Appendix o Disable your television’s speakers When the connection to the TV is the same as 3) – 4), disable your television’s built-in speakers when using HEOS HomeCinema. Usually, this is done with an on-screen setup menu on your television. Look for an “Audio”...
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Contents Setup Troubleshooting Status LED Appendix 1) Playing HDMI (ARC) - Best choice Television rear panel Soundbar HDMI IN If your television has an ARC (audio return channel) HDMI connector, HDMI INPUT (ARC) connect it to the HDMI output of the HEOS HomeCinema. This will provide HDMI OUT the best sound and several other benefits.
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Contents Setup Troubleshooting Status LED Appendix 2) Playing HDMI (without ARC) - Better Television rear panel Soundbar choice HDMI IN DIGITAL AUDIO HDMI INPUT COAXIAL IN OPTICAL OUTPUT OPTICAL IN HDMI OUT (ARC) TO TV AUX IN Connect to a TV that is not compatible with the ARC (Audio Return Channel) function using the HDMI cable and audio input cable.
Contents Setup Troubleshooting Status LED Appendix 3) Playing digital optical input - Good Television rear panel choice Soundbar DIGITAL AUDIO COAXIAL IN OPTICAL OUTPUT A digital optical cable connection from the television also provides OPTICAL IN excellent sound. AUX IN Connect your television with an optical output to the OPTICAL IN on your HEOS HomeCinema using the included Digital Optical cable.
Contents Setup Troubleshooting Status LED Appendix 4) Playing digital coaxial input - Good Television rear panel choice DIGITAL AUDIO Soundbar COAXIAL OUTPUT Another way to supply a digital audio signal to the HEOS HomeCinema. COAXIAL IN OPTICAL IN Connect your television with an optical output to the COAX IN on your HEOS HomeCinema using an “RCA”...
Contents Setup Troubleshooting Status LED Appendix Connecting HEOS HomeCinema to Inputs your HDMI equipment HEOS HomeCinema - HDMI OUT.. Connect an HDMI device such as a Blu-ray player to the HDMI IN terminal HEOS HomeCinema - HDMI In on your HEOS HomeCinema. HEOS HomeCinema - Optical In HDMI equipment rear panel HEOS HomeCinema - Coaxial In...
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Contents Setup Troubleshooting Status LED Appendix o Adjusting sound mode Listening to TV Audio You can select the sound mode either “MOVIE” or “MUSIC”. The Once you have connected your HEOS HomeCinema to your TV, and movie mode deploys HEOS HomeCinema's maximum processing for setup the TV input you are ready to enjoy sound from your TV.
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Contents Setup Troubleshooting Status LED Appendix Using your HEOS HomeCinema for music Once you have your HEOS device connected to your network and the HEOS app installed on your mobile device, it’s easy to start enjoying your favorite music. You can listen to something different on every HEOS devices or the same music perfectly synchronized on all HEOS devices. It’s up to you! Selecting a room/speaker Rooms Drag one room into another to group them...
Contents Setup Troubleshooting Status LED Appendix Listening to radio Playing music stored on your mobile device The HEOS system includes access to more than 100,000 free internet radio streams from all corners of the globe via the TuneIn radio service. Just select the TuneIn logo from the main “Music”...
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Contents Setup Troubleshooting Status LED Appendix Playing music from your networked PC or NAS (Network Attached PC Storage) Audio signal Select “Music Servers” from the “Music” tab. Select the name of your networked PC or NAS (Network Attached Storage) server. Browse the music on your PC/NAS and select something to play.
Contents Setup Troubleshooting Status LED Appendix Playing music from a USB device Audio signal Insert a FAT32 formatted USB device into the USB port on the back of the HEOS speaker. Select “USB Music” from the Music tab. Select the name of your HEOS speaker. Browse the music on your USB device and select something to play.
Contents Setup Troubleshooting Status LED Appendix Playing music from Bluetooth device o Pairing the HEOS device with your Bluetooth devices Audio signal Activate the Bluetooth setting on your mobile device. Press and hold the Bluetooth button (V) located on the back of the HEOS HomeCinema for 3 seconds and release the button when you see a pattern of two green flashes on the status LED.
Contents Setup Troubleshooting Status LED Appendix Playing music from the AUX input The sound from the audio device can be played directly on the selected speaker or digitized and sent over your network to other speakers. Audio signal Connect an audio device with a 3.5 mm stereo audio output to the AUX input on your speaker using the included 3.5 mm stereo audio cable.
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Contents Setup Troubleshooting Status LED Appendix o Changing the name of the AUX inputs Managing AUX inputs Select "AUX In". If you connected external audio source components to any of your HEOS speakers AUX inputs, you can rename the default input names to describe Select “Name”.
Contents Setup Troubleshooting Status LED Appendix Managing your phone Your smartphone or tablet can be hidden if it does not need to be in the “Music Sources” menu. Select the Settings a icon located in the upper left corner of the main “Music” menu to display the Settings menu.
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Contents Setup Troubleshooting Status LED Appendix o Changing your HEOS account HEOS account Tap the “Music” tab. o What is a HEOS account? Select the Settings a icon in the upper left corner of A HEOS account is master account or “keychain” for managing all of your HEOS music services with one single username and password.
Contents Setup Troubleshooting Status LED Appendix o Changing music service settings Playing from streaming music services Tap the “Music” tab. A music service is an online music company that provides access to vast music collections via free and/or paid subscriptions. Depending upon your geographical location, there are several options to choose from.
Contents Setup Troubleshooting Status LED Appendix Listening to the same music in multiple Rooms Rooms rooms Drag one room into another to group them Drag one room into another to group them Dining Dining The HEOS system is a true multiroom audio system that automatically Song Name 1 Song Name 1 synchronizes audio playback between multiple HEOS devices so that the...
Contents Setup Troubleshooting Status LED Appendix o Ungrouping rooms Rooms Rooms Press and hold your finger on room that you want to Drag one room into another to group them Drag one room into another to group them remove from the group. Dining Dining Song Name 1...
Contents Setup Troubleshooting Status LED Appendix o Grouping all rooms (party mode) Rooms Rooms You can easily group 16 rooms together into Party Mode by using a Drag one room into another to group them Drag one room into another to group them “pinch”...
Contents Setup Troubleshooting Status LED Appendix o Ungrouping all rooms Rooms Rooms You can easily ungroup all of your rooms and exit Party Mode by using Drag one room into another to group them Drag one room into another to group them a “spread”...
Contents Setup Troubleshooting Status LED Appendix Using the now playing queue HEOS uses a Now Playing “Queue” to line up music that you want to listen to. Music can be selected from any of your local or online music sources (as long as they are not preprogrammed “radio”...
Contents Setup Troubleshooting Status LED Appendix Rearranging the now playing queue Deleting songs from the play queue Once you have songs lined up in your queue, you might want to rearrange You can remove songs one at a time from the Now Playing Queue: the order or remove some songs: Tap the “Now Playing”...
Contents Setup Troubleshooting Status LED Appendix Deleting all songs from the play queue Saving playlists You can remove all of the songs from the Now Playing Queue: You can save the Now Playing Queue as a HEOS Playlist that you can recall later.
Contents Setup Troubleshooting Status LED Appendix o Deleting station from the HEOS favorites Using the favorites Inserts the item into the queue after the currently playing track and HEOS uses a "HEOS Favorites" to line up station you want to start play plays the selected item immediately.
Contents Setup Troubleshooting Status LED Appendix AirPlay function Music files stored on your iPhone, iPod touch, iPad or iTunes can be played on this unit via the network. Audio signal NOTE 0 The screen may differ depending on the OS and software versions. This device supports AirPlay 2 ®...
Contents Setup Troubleshooting Status LED Appendix Playing songs from your iPhone, iPod Playing iTunes music with this unit touch or iPad Install iTunes 10, or later, on a Mac or Windows PC that If you update your “iPhone/iPod touch/iPad” to iOS 4.2.1 or later, you can is connected to the same network as this unit.
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Songs from an iPhone, iPod touch or iPad operating iOS 11.4 or later can be synced with multiple AirPlay 2 supported devices for simultaneous iPhone playback. Denon xxxxxxxx Speakers Play the song on your iPhone, iPod touch or iPad. AirPlay icon is displayed on the iPhone, iPod touch or iPad screen.
Contents Setup Troubleshooting Status LED Appendix Making speaker adjustments You can adjust specific settings for each of your HEOS HomeCinema in Changing the wireless network your system: connection Select the Settings a icon located in the upper left corner of the main “Music” menu to display the Select “Network”.
Contents Setup Troubleshooting Status LED Appendix Changing the equalizer and subwoofer Adjusting the audio quality level Selects the transcoding option for rebroadcasting audio from one HEOS device to another HEOS device (or group of devices) across the network. When set to “Normal”, high bit rate audio sources originating from the first Select “EQ”.
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Contents Setup Troubleshooting Status LED Appendix Adjusting the status light brightness Changing the TV connection “Setup Assistant” can be re-executed when changing the TV connection. Select “Status Light”. Select "Setup Assistant". Adjust the brightness up or down or set the slider to Turn on your TV.
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Contents Setup Troubleshooting Status LED Appendix Controlling your HEOS HomeCinema TV Sound Grouping HEOS HomeCinema can be operated using the remote control unit of the Set when you want to play TV audio or external input audio from this unit through a different HEOS device.
Contents Setup Troubleshooting Status LED Appendix o About wireless power saving Advanced settings The Wireless Power Savings feature saves power by turning off power to the wireless radio inside the HEOS device when the device is Caution connected to an Ethernet network. If you disconnect the Ethernet Adjusting these settings may disconnect your HEOS HomeCinema from cable from the HEOS device, Wireless Power Saving will automatically your network and possibly render your HEOS HomeCinema unusable.
Contents Setup Troubleshooting Status LED Appendix o Firmware upgrade o About Viewing technical details about the HEOS device. Select “Advanced”. Select “Advanced”. Select “FIRMWARE UPDATE” tab. Select “ABOUT” tab. Update status Scroll down to see information about the speaker’s. Manually check for a firmware upgrade. a.
Contents Setup Troubleshooting Status LED Appendix Updating your system HEOS has the ability to add enhancements and updated functionality via your high speed Internet connection. Follow the instructions on the screen to update the HEOS device and/or your controller App. Select the Settings a icon located in the upper left corner of the main “Music”...
Contents Setup Troubleshooting Status LED Appendix Advanced features There are a few advanced features of the HEOS system that you may want to explore once you become familiar with the basic operations. You can access the advanced features of the HEOS system by following these steps: Wireless performance Select the Settings a icon located in the upper left corner of the main “Music”...
Contents Setup Troubleshooting Status LED Appendix Pairing the soundbar and subwoofer The subwoofer and soundbar are paired at the factory. However if the communication is interrupted, follow this procedure. Press the “PAIR” Button on the subwoofer until the Status LED flashes blue. The soundbar power is turned on.
Contents Setup Troubleshooting Status LED Appendix Power management Power modes o Quick Start Mode AUX IN HEOS device automatically enters "Quick Start Mode" to save power After around 20 minutes of no operation after AUX cable is in the following cases. This unit will automatically resume to full power disconnected.
Contents Setup Troubleshooting Status LED Appendix o Deep Standby The device also has the ability to automatically enter “Deep Standby” whenever the wired or wireless network connection is removed for more than 60 minutes in "Quick Start Mode". The front panel LED will turn off during Deep Standby. To “wake” a HEOS HomeCinema from Deep Standby, Press the volume or mute buttons.
Contents Setup Troubleshooting Troubleshooting Status LED Appendix Basic troubleshooting No sound Solution Refer to Page Is HEOS HomeCinema’s volume turned up? (Don’t laugh; we do this one ourselves all the time.) - Is HEOS HomeCinema muted (if so, the front LED is slowly blinking.). -...
Contents Setup Troubleshooting Status LED Appendix Distorted sound from the HEOS HomeCinema Solution Refer to Page If the signal source is a volume-controlled output, turn it down a couple of steps from maximum. - Check the signal source to be sure the distortion is not originating there. -...
Contents Setup Troubleshooting Status LED Appendix My speaker won’t connect to my network using the audio cable Solution Refer to Page Make sure your mobile device is connected to your wireless network before setting up your speaker. Alternatively, you can connect your speaker to your network router using the included Ethernet cable. Once connected via Ethernet, the HEOS App should recognize the speaker and you can manually move it to your wireless network using Settings/My Devices/Device_Name/Advanced/Network Settings.
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Contents Setup Troubleshooting Status LED Appendix I hear a delay when using the external input with my TV Solution Refer to Page If you are connecting the External input with your cable or satellite box for enjoying TV audio through multiple HEOS devices, -...
Contents Setup Troubleshooting Status LED Appendix Connecting to a WPS network Solution Refer to Page If your wireless router support WPS (Wi-Fi Protected Setup™) your HEOS wireless speaker can optionally connect to your network using the “Push Button” method by following these steps: Wi-Fi Protected Setup™...
Contents Setup Troubleshooting Status LED Appendix Restoring the speaker to factory defaults Solution Refer to Page Restoring the HEOS device to its factory defaults will clear all of the settings and restore the original software which was installed – at the factory. Caution All settings will be erased and the software will likely be downgraded! To restore your HEOS speaker to the factory defaults, unplug the power cable from the back of the HEOS speaker.
Telephone: Toll Free (855) 499 2820 (M-F 10:00AM to 10:00PM EST / Sat 12:00PM to 8:00PM EST) For the other region: If you need additional help in solving problems, please contact Denon customer service in your area or visit http://www.HEOSbyDenon.com...
Contents Setup Troubleshooting Status LED Status LED Appendix Status LED table Soundbar Device Operation Description Front LED Action Rear LED Action No AC power or Deep Standby (off) (off) Plug in Booting (off) (blink) Ready-Configured and connected to your network (off) (solid) Not Connected to your network...
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Contents Setup Troubleshooting Status LED Appendix Device Operation Description Front LED Action Rear LED Action Change Network Connecting to your network (off) (blink) Not connected (solid) (solid) Setup Connect button was pressed (blink) (blink) Cable connection is OK (solid) (solid)
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Contents Setup Troubleshooting Status LED Appendix Device Operation Description Front LED Action Rear LED Action Connecting to your network (off) (blink) Setup Configured and connected to your network (off) (solid) Error (solid) (solid) Update Updating (blink) (blink)
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Contents Setup Troubleshooting Status LED Appendix Device Operation Description Front LED Action Rear LED Action Rebooting (off) (blink) Update Ready-Configured and connected to your network (off) (solid) Soft reset - Clear user settings (solid) (fast blink) Reset Hard reset - Factory restore (solid) (blink)
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Contents Setup Troubleshooting Status LED Appendix Device Operation Description Front LED Action Rear LED Action Rebooting (off) (blink) Reset Ready-Not Configured (solid) (solid) Firmware Error (off) (slow blink (NOT fade)) Errors Hardware Error (off) (fast blink)
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Contents Setup Troubleshooting Status LED Appendix Device Operation Description Front LED Action Rear LED Action Errors Network Error (solid) (solid) Volume Change (off) (quick blink) Mute (off) (slow blink) a WPS session is active (fast blink) (fast blink)
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Contents Setup Troubleshooting Status LED Appendix Device Operation Description Front LED Action Rear LED Action WPS connected (solid) (for 3 sec. solid) WPS time-out (solid) (for 3 sec. solid) Quick Start Mode (off) (dimmed solid) Power Management Deep Standby (off) (off)
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Contents Setup Troubleshooting Status LED Appendix Subwoofer Device Operation Description Rear LED Action Paired (solid) Subwoofer pairing Pairing (blink) Not paired (solid)
Contents Setup Troubleshooting Status LED Appendix Specifications Speaker specifications o Soundbar Wireless LAN Network type: Conforming to IEEE 802.11a/b/g/n Used frequency range: 2.4 GHz, 5 GHz General Wireless Technology: 5.8 GHz frequency hopping Operating temperature: 41 °F - 95 °F (5 °C - 35 °C) Power supply: AC 120 V, 60 Hz (for North America) AC 220 - 240 V, 50/60 Hz (for Europe)
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Contents Setup Troubleshooting Status LED Appendix Dimensions Unit : in. (mm) 40 1/8 (1018) 4 1/8 (104) Weight: 6 lbs 13 oz (3.1 Kg)
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Contents Setup Troubleshooting Status LED Appendix o Subwoofer General Wireless Technology: 5.8 GHz frequency hopping Operating temperature: 41 °F - 95 °F (5 °C - 35 °C) Power supply: AC 120 V, 60 Hz (for North America) AC 220 - 240 V, 50/60 Hz (for Europe) Power consumption: 75 W Power consumption in Quick Start Mode:...
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Contents Setup Troubleshooting Status LED Appendix Information Trademarks Apple, the Apple logo, AirPlay, iPad Pro, iPad Air, iPad, iPhone, iPod touch and iPod are trademarks of Apple Inc., registered in the U.S. and other countries. Manufactured under license from Dolby Laboratories. Dolby, Dolby iPad mini are trademarks of Apple Inc.
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Contents Setup Troubleshooting Status LED Appendix Google Play and the Google Play logo are trademarks of Google LLC. App Store is a trademark of Apple Inc., registered in the U.S. and other countries. Amazon, Kindle, Echo, Alexa, Dash, Fire and all related logos are trademarks of Amazon.com, Inc.
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