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Problem Solving
If this happens...
It does not cool at all.
It does not cool properly.
It only makes small
amounts of ice.
The ice is melting.
Food gets frozen in
compartments
besides the freezer.
Dew forms on the outside/
inside of the fridge
Frost forms in the
freezer compartment
Water drips on
the floor.
Doors open easily.
Doors do not close.
The odour bothers me
(Food items / ice).
I get static noise
from the TV, etc.
Loud or disturbing
noises.
The noises listed to
the right are normal.
The outside of the
unit gets hot
There is air coming
from the floor.
When you hear noise from the lower rear of the refrigerator
Part of the cooling system is the compressor, which does create a noticeable increase in noise level when operating.
This is normal. However, if the noise is quite loud, this could be because the refrigerator is not installed correctly on a hard
level surface, or there may be a problem that may need service.
Please check this out.
Is it getting electrical power?
Is the temperature adjustment set on a left of "MID?"
Is it right after installing the unit?
Is there not enough space around the unit, is the sun
di r ectl y on i t , or i s the radi a ti o n of heat bei n g bl o cked?
Is the flow of cold air being blocked? Are doors being
opened often, or are doors improperly sealed shut?
Is the refrigerator compartment temperature
set at "COLDER"?
Are foods with a lot of moisture placed
at the back end of the shelf?
Is the ambient temperature less than 5
Are the doors being opened often?
Are doors improperly sealed shut?
Is it a time of high humidity as in the
rainy season?
Is food or a case blocking the door?
Is there food caught at the back of the case of a drawer-door?
Is the electrical cord caught between the body
of the unit and the door?
Does the refrigerator wobble or seem unstable?
Are the Adjustable Legs touching the floor?
Have you put in strong-smelling foods
without using a food wrap?
Is the Ice Tray unclean?
Is the refrigerator installed near a TV?
Is the power source for the refrigerator
taken from near the antenna cable inlet?
After defrosting it is normal for the
sound level to increase.
Sometimes, a whirring or rumbling
sound is heard.
Sometimes after opening a door, a cracking
sound or the sound of dripping water
is heard from within the refrigerator.
Why is
it hot?
Please check the following points.
If the problem cannot be solved,
immediately contact the store
where you bought the unit.
Please do this. This is the reason.
Please check the electrical plug and breaker.
Please adjust the temperature to "MID" or "COLDER. "
It will take about 4~5 hours to cool down. During
summer, it may take about 24 hours to make ice.
Please check to see that it is installed properly.
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Pl e ase check to see that too much food i s not pl a ced i n the
refri g erator and that the door i s properl y seal e d shut.
Please adjust the refrigerator compartment
temperature to "MID."
Pl e ase put foods such as tofu, vegetabl e s, frui t , and foods
wi t h a l o t of moi s ture and dri n ks towards the front part.
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If the freezer compartment temperature is adjusted
o
to the left of "MID", food will be less likely to freeze.
When the moi s ture i n the ai r gets cool e d, frost or dew forms.
Even i f the door i s j u st sl i g htl y open, frost or dew may form.
Al s o, thi s dew may someti m es dri p onto the fl o or.
There may be ti m es when dew forms temporari l y . Pl e ase wi p e i t
off wi t h a dry cl o th. Al s o, there may be ti m es when frost forms i n
the freezer compartment. Pl e ase open the door for shorter ti m es.
Put away items properly so that they do
not interfere when closing the door.
Remove the item. Please do not let food items,
the electrical cord, plastic bags, etc. get in the way.
Bri n g the adj u stabl e l e g down, and rai s e the front hi g her, wi t h
a sl i g htl y rai s ed front, cl o si n g doors becomes easi e r.
If the smell is strong, the odour-removing device
cannot remove it all, so please wrap such items.
Please do a regular cleaning maintenance.
Please set your refrigerator at a distance from TVs, etc.
We recommend a single power outlet
and that earthing is done.
After the defrosting, there are times
when the refrigerator is noiser.
These are the sounds of the flowing
refrigerant (gas).
A creaking or cracking sound is made
when warm air has entered the refrigerator,
causing the plastic parts to expand.
Thi s i s because there i s heat radi a ti n g from the si d es and top
of the refri g erator, there i s dew preventi o n pi p i n g and there i s
a fan bel o w expel l i n g radi a ti n g heat. Ri g ht after i n stal l a ti o n or
duri n g the summer, especi a l l y i f i t i s hot outsi d e (about 50~60
warm ai r can come out from under the uni t . Thi s operati o n i s
necessary to keep the uni t cool and there i s no probl e m.
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