Chapter 8. Help And Support; Cru Replacement; Self-Help Resources - Lenovo ThinkSmart Hub User Manual

Chapter 8. Help and support

CRU replacement

Customer Replaceable Units (CRUs) are parts that can be upgraded or replaced by the customer.
Self-service CRUs are parts that can be installed or replaced easily by customer themselves or by trained
service technicians at an additional cost.
If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement
instructions are shipped with your product and are available from Lenovo at any time upon request. You
might be required to return the defective part that is replaced by the CRU. When return is required: (1) return
instructions, a prepaid shipping label, and a container will be included with the replacement CRU; and (2) you
might be charged for the replacement CRU if Lenovo does not receive the defective CRU within thirty (30)
days of your receipt of the replacement CRU. For full details, see the Lenovo Limited Warranty
documentation at:
https://www.lenovo.com/warranty/llw_02
Refer to the following Self-service CRUs for your hub.
• Power adapter
• Power cord
• One cable
• Cable lock box
See Chapter 2 "Set up the Hub" on page 3 to replace these CRUs.

Self-help resources

Use the following self-help resources to learn more about the hub and troubleshoot problems.
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