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Ephoca HPAC 2.0 User Manual

The heat pump ac – with no outdoor unit
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USER GUIDE
THE HEAT PUMP AC – WITH NO OUTDOOR UNIT
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Summary of Contents for Ephoca HPAC 2.0

  • Page 1 ® USER GUIDE THE HEAT PUMP AC – WITH NO OUTDOOR UNIT ®...
  • Page 3 Inside this user guide you’ll find helpful tips on how to use and maintain the HPAC 2.0 properly. Just a little preventive care and maintenance on your part can save you a great deal of time and money over the life of your HPAC 2.0.
  • Page 5 SAFET Y We have provided many important safety messages in this manual for your HPAC 2.0. Always read and adhere to all safety messages. For your safety, the information in this manual must be followed to minimize the risk of fire, explosion, electrical shock or to prevent property damage, personal injury or death.
  • Page 7 CO NTE NT S SAFETY WARNINGS SUGGESTIONS FOR SAVING ENERGY OPERATIONS TOUCH-SCREEN CONTROL MAINTENANCE TROUBLESHOOTING DOWNLOADING THE APP CONNECTING THE APP TO HPAC 2.0 CONNECTING MULTIPLE HPAC 2.0’s iOS/ANDROID APP RESETING THE Wi-Fi TROUBLESHOOTING USING THE APP SCHEDULING TECHNICAL SPECIFICATIONS SYSTEM INFO SERVICE &...

  • Page 9: Electrical Safety

    HPAC 2.0 is the responsibility of the owner. GROUNDING The HPAC 2.0 must be grounded from the breaker or fuse until the power supply cord. Be sure that the three-branch circuit or general purpose outlet is grounded.

  • Page 10: Power Supply Cord

    P OWE R SU PPLY CORD The HPAC 2.0 is shipped from the factory with a Leakage Current Detection Interrupter (LCDI) equipped power supply cord. The LCDI device meets the UL and US National Electric Code 440.65 requirements for power supply cord connected air conditioners.
  • Page 11 ELECTRICAL SHOCK HAZARD Young children should be supervised to ensure that they do not play with the HPAC 2.0. The HPAC 2.0 is not intended for use by young children. Failure to follow this warning can result in property damage, injury and/or death.

  • Page 12: Explosion/Fire Hazard

    Otherwise, it may cause an explosion and a fire. Make sure to ventilate the room well when using the HPAC 2.0 together with a stove or other such appliance. Failure to follow this warning can...
  • Page 13 WARNING ELECTRICAL SHOCK HAZARD When the HPAC 2.0 is in the OFF position, there is still voltage to the electrical controls. Disconnect the power to the unit before servicing to avoid electric shock or damage to the HPAC 2.0 by removing the power supply cord from the wall power outlet or by disconnecting the circuit breaker or fuses.
  • Page 15 Do not let direct sunlight enter the room (use curtains or lower the blinds) while the air conditioner is operating, using shade wherever possible. z Do not block the supply and return airflow grilles of the HPAC 2.0; not only will this result in non-optimal performance of the HPAC 2.0, it may also cause damage and void the warranty.
  • Page 17 ON BOARD TOUCH- SCREEN CONTROLLER The display shows the operating status as well as any alarms. Select the various functions by pressing the appropriate symbols on the touch screen. BUTTONS & INDICATORS Setpoint Heating Sleep Down Air Flow Power On/Off Fan Speed Automatic Timer...

  • Page 18: Power On/Off

    Power the HPAC 2.0 on or off (standby) by pressing the Power button. The control system of the HPAC 2.0 is equipped with a memory, so settings will not be lost if the HPAC 2.0 is turned off or there is a loss of power.

  • Page 19: Heating Mode

    Use the up and down arrows to set the desired temperature between 61°F and 87°F. ATTENTION At startup, it can take up to three minutes for the HPAC 2.0 to start supplying warm air. The HPAC 2.0 will periodically defrost the evaporator coil, if necessary. During the defrosting phase, the HPAC 2.0 does not supply warm air.

  • Page 20: Dehumidification Mode

    Ho will display. Wait for three seconds without touching anything for the HPAC 2.0 to memorize the setting and return to normal operations. To disable Heat Only or Cool Only Mode, press and hold the A...

  • Page 21: Fan Speed

    Low, Medium, High, Turbo Power and Automatic. The higher the speed is set, the better the HPAC 2.0 will perform. The higher the speed of the fan, the noisier the air conditioner will be.

  • Page 22: Timer Functions

    TO PROGRAM HPAC 2.0 TO TURN ON When the HPAC 2.0 is off, press the Timer button and then use the up and down arrows to select in how many hours you want the HPAC 2.0 to turn on. After selecting the number of hours, press the Timer button again.

  • Page 23: Display Brightness

    DISPLAY BRIGHTNESS The Display Brightness sensor is factory-set to automatically adjust to the light of the room. When the room is dark the display automatically dims. This automatic brightness adjustment can be disabled, if desired.. To disable, press and hold the Sleep button for 10 seconds. “Ds” (disabled) will appear on the display. To re-enable, press and hold the sleep button for 10 seconds.

  • Page 25: Care And Cleaning

    C ARE A ND CLE ANING The HPAC 2.0 has been designed to keep maintenance operations to a minimum. Keeping the HPAC 2.0 clean and well maintained will give you many years of trouble-free service. TURN OFF POWER AND WAIT To avoid injury or death from heated/moving parts or electrical shock, follow these steps before cleaning or maintaining the HPAC 2.0:...

  • Page 26: Cleaning The Filters

    To maintain optimal performance, clean the filter at least once a month. Clogged and dusty filters reduce the cooling and heating capability, restrict airflow and can lead to extensive damage to the HPAC 2.0. Keeping the filters clean saves energy and will reduce the risk of component failure.
  • Page 27 STEP 5 Replace the cleaned filter on top of the coils, taking care to position it correctly, then replace the grille. CAUTION Do not use the HPAC 2.0 without its filter, or you will cause damage.

  • Page 28: Cle A Ning The Coil S

    Under extreme conditions, more frequent and/or professional cleaning may be required. STEP 1 Remove the cover from the front and rear of the HPAC 2.0 to inspect the coils and base pan. STEP 2 Clean of all debris (lint, dirt, leaves, paper, etc.).
  • Page 29 ELECTRICAL SHOCK HAZARD It is extremely important to ensure that none of the electrical and/ or electronic parts of the HPAC 2.0 get wet. Be sure to cover all electrical components to protect them from water or spray. It may cause electric shock and damage the HPAC 2.0.

  • Page 31: Diagnosing And Solving Problems

    Support Call Center for assistance. z For some errors, you may be able to continue to use the HPAC 2.0 until it’s repaired, without concern of damaging the HPAC 2.0, while for other error codes, using the HPAC 2.0 can be dangerous and may void the warranty. Use the chart on the next page to check the error code displayed on your HPAC 2.0 to determine the correct course of...
  • Page 32 SILENCE coil. After defrosting, the HPAC 2.0 will restart in electric heat to quickly warm the room to the desired comfort level. To protect the compressor and prevent short cycling, the HPAC 2.0 is designed HPAC 2.0 STAYS ON AFTER...

  • Page 33: Problems And Solutions

    You may notice a few minutes’ delay in starting if you try to restart the HPAC 2.0 too soon after turning it off, or if The fuse is blown/circuit you adjust the thermostat right after the compressor has breaker is tripped shut off.
  • Page 34 Make sure there are no curtains, blinds or furniture blocking the restricted front of the HPAC 2.0. The room may be When the HPAC 2.0 is first turned on, you need to allow time for hot or cold the room to cool down or warm up. THE HPAC 2.0 DOES...
  • Page 35 EM P T YING CONDE N SATE TR AY During cooling and dehumidification, an electronic controller maintains the water distribution system by spraying the condensate from collection pan onto the heat exchanger. During heating, the unit does not drain the condensate directly into the drain pipe, but rather it collects into a lightly heated collection pan (to eliminate icing up of the liquid) where a solenoid valve controls the flow of the condensate from the internal collection tray to the drain pipe once the maximum level has been reached.

  • Page 36: Error Codes

    WHAT WILL Cooling, Cooling, Cooling, Cooling, Nothing. WORK Dehumidify and Dehumidify Dehumidify Dehumidify Heating. and Heating. and Heating. Heating. IS IT SAFE TO WHAT WON’T Monitoring Automatic The HPAC 2.0. WORK the antifreeze defrosting. function.
  • Page 37 Maximum level float. motor. None of the Display can’t The HPAC 2.0 During cooling and During heating, modes can be connect to the only works if dehumidification, a condensation should activated.

  • Page 39: Minimum System Requirements

    MINIMUM SYSTEM REQUIREMENTS: • Android 4.1.1 • iOS 8.0 If there is more than one HPAC 2.0 to configure, you must ensure that ATTENTION all are turned off and unplugged from the power. Activate only one at a time in order to prevent errors.

  • Page 40: Downloading The App

    DOWNLOA D ING THE A PP From your smartphone, connect to the Apple Store or Google Play. STEP 1 STEP 2 Scan the QR code below, click the icon or search for “InnovaApp TwoPointZero. STEP 3 Download the app onto your smartphone or tablet, following the installation wizard to install it.

  • Page 41: In Sta Lling The A Pp

    IN STA LLING THE A PP At the first launch, a pop-up appears for acceptance or refusal of the Terms and Conditions. The STEP 1 terms can be reviews by tapping on the word “here.” STEP 2 If you do not accept our Terms and Conditions, tap “Decline.” STEP 3 If you do accept our Terms and Conditions, tap “Accept”...
  • Page 42 Select the language and the PUSH notification option. Check the “PUSH notifications” preference to STEP 4 receive alarms connected to the HPAC 2.0’s operation on your smartphone even when the App is closed. Note: These settings can also be changed later by selecting “Preferences” from the menu.
  • Page 43 CONNEC TING TO HPAC 2 .0 After turning the HPAC 2.0 on, go to your phone’s WI-Fi settings and follow the steps below: STEP 1 Ensure that you have activated Wi-Fi. STEP 2 Find the Innova 2.0 network. STEP 3 Connect to the Innova 2.0 network.
  • Page 44 CONNEC TING TO HPAC 2 .0 STEP 4 If the app asks you to be connected to GPS, select “PROCEED”. Choose “ALLOW” to grant the app access to the device. Make sure your GPS is turned on.
  • Page 45 To find your HPAC 2.0 serial number, remove the top air grille. Enter the serial number found on the HPAC 2.0. A password can be set for the Innova 2.0 network to protect against unauthorized users.
  • Page 46 FOR iOS DEVICE S ONLY STEP 6 After entering the name of the product, the Wi-Fi network name also changes automatically. For iOS devices, once the name has been edited, you must go back to your telephone’s Wi-Fi settings and connect to the renamed network “Innova 2.0” followed by _ and the name that you have just established, for example, “Innova 2.0_Test_2.0”).
  • Page 47 Note: From this moment on, your smartphone becomes the remote control that you use to control the HPAC 2.0 over the local network, but not over the Internet. To do this, you must complete another step: connect to your home Wi-Fi, accessing your smartphone’s settings and then select the “Remote...

  • Page 48: A Dd Ing Mu Ltiple Devices

    A DD ING MU LTIPLE DEVICES The Ephoca app allows you to remotely manage and control the HPAC 2.0 using a smartphone and/or tablet, and/ or a desktop computer. After configuration with the first device, the HPAC 2.0 can be controlled with another device following the procedure described below.
  • Page 49 STEP 4 Select the language and the PUSH notification option. Check the “PUSH notifications” preference to receive alarms connected to the HPAC 2.0’s operation on your smartphone even when the App is closed. Note: These settings can also be changed later by selecting “Preferences” from the menu.
  • Page 50 A DD ING MU LTIPLE DEVICES STEP 5 If the App asks you to be connected to GPS, select “PROCEED”. Choose “ALLOW” to grant the app access to the device. Make sure your GPS is turned on.
  • Page 51 A DD ING MU LTIPLE DEVICES STEP 6 If you have already activated Remote Access, you must be connected to the same Wi-Fi network where the 2.0 has already been connected, and all HPAC 2.0s must be plugged into the power. STEP 7 If you have not yet set up Remote Access, then skip this step below and proceed to page 79.
  • Page 52 The app automatically scans all the “2.0” HPAC 2.0s connected to the network. STEP 2 Once you find the HPAC 2.0s, you will see a list. Click the + sign to add the selected HPAC 2.0(s) to your smartphone/tablet. After clicking the + sign, the general control screen opens automatically, from which you can control the STEP 3 HPAC 2.0 with the new smartphone/tablet as well.
  • Page 53 A DD ING MU LTIPLE DEVICES STEP 4 If you have not yet activated Remote Access, you must be connected to the Ephoca 2.0 network. STEP 5 At this point, the app alerts that you are not connected to the right Wi-Fi network and to connect to the “Innova 2.0.”...
  • Page 54 A DD ING MU LTIPLE DEVICES Once the HPAC 2.0(s) have been found, the general control screen opens automatically, where you can STEP 7 control the air conditioner with the second telephone/tablet as well. Note: If the search does not automatically find the HPAC 2.0, press “+”.
  • Page 55 RE S ET W i- Fi NET WORK The Innova 2.0 app allows you to remotely manage and control the HPAC 2.0 using a smartphone and/or tablet, and/ or a desktop computer. Sometimes, the network might need to be reset.

  • Page 56: Troubleshooting

    The HPAC 2.0’s Wi-Fi The Wi-Fi transmitter may be switched Ensure that there is power to the cannot be found off or the HPAC 2.0 may already be HPAC 2.0. configured in “Remote control.” Additional HPAC 2.0s During configuration, two or more...
  • Page 57 NOTES...

  • Page 59: Using The App

    USING THE APP Refresh HPAC 2.0 Air Conditioner Menu Air Conditioner Power Current temperature Adjustment settings temperature Active Mode Change Mode...
  • Page 60 M E NU General control screen for that particular HPAC 2.0 List of the HPAC 2.0(s) and groups of HPAC 2.0s configured in the Home List of possible My Products operation modes Setting the timed schedule of the HPAC Mode...
  • Page 61 MY PRODUC TS z A list of the HPAC 2.0s and groups configured in the app. z By selecting the “My Products” item, you can see the HPAC 2.0s on the network. z They can be edited and/or scheduled as desired. New devices can be added, searched for, installed and configured by tapping on the + symbol in the top right corner and/or at the bottom right.
  • Page 62 MY PRODUC TS HPAC 2.0 the general control screen of the device (if configured Set your device as standalone it will as a favorite (the automatically connect to default device will your network.) be displayed when the app starts.) Change the device...
  • Page 63 MY PRODUC TS When you select one of the configured HPAC 2.0s, it appears on the general air conditioning control screen, through which it can be controlled and managed.
  • Page 64 The HPAC 2.0 operating mode can be changed two ways: z Select “Mode” in the general menu. z Click on the Change button at the bottom right of the HPAC 2.0 general screen. This provides access to the screen below.
  • Page 65 (see page 81 to enable remote control). STEP 1 By selecting the “Scheduling” item, you access the HPAC 2.0 calendar scheduling feature. By clicking “Edit” on a day of the week, you can add and define one or more startup and shutdown periods for the HPAC 2.0 during that day, by clicking on the “+”...
  • Page 66 SCHE DU LING To change the switching-on or off period, click on one of the two time options, “From” or “To”. Once STEP 2 you click the time, a menu will drop down with time options to choose from. Confirm by clicking “Save Period’.
  • Page 67 SCHE DU LING Once the scheduling of a day has been confirmed, you will be returned to the screen with the list of STEP 3 the days of the week. To program additional times, click “back to week HPAC 2.0’.
  • Page 68 SCHE DU LING If you want to apply the same schedule that you have just confirmed for other days, simply click “copy” STEP 4 and select the days where you want to apply this schedule (as illustrated in the sequence of example figures shown below).
  • Page 69 SCHE DU LING STEP 5 When completed, you will see the schedule from the one copied populated in the selected days. ATTENTION The schedule will not run unless “Scheduling” is selected on the mode menu. This will be explained next.
  • Page 70 To deactivate scheduling and return to manual mode: select “Mode” and then “Manual”. STEP 7 If the settings are changed on the HPAC 2.0 display, scheduling is ATTENTION disabled and manual mode is resumed. Consider using the Key Lock...
  • Page 71 Returning to the HPAC 2.0’s main screen on the lower part, there is the reminder of the schedule. STEP 8 If you are in the scheduled shutdown time, the time the HPAC 2.0 restart will be showed in the lower STEP 9...
  • Page 72 GROU PS If you have several HPAC 2.0s, you can combine them in groups to simplify scheduling and management. For example, if there are two HPAC 2.0s in a large living room, they can be grouped as one. Select “Groups” in the menu and create a new group by clicking on “+.” STEP 1...
  • Page 73 GROU PS STEP 2 Then give a “Title” to the group and save using the save icon at the top right. STEP 3 The group has been created but it has still not been associated with any HPAC 2.0s. Returning to the “Groups”...
  • Page 74 GROU PS STEP 4 To associate a HPAC 2.0 to a group, select “My Devices “ item from the menu. STEP 5 The section contains the list of all the configured HPAC 2.0s and groups. STEP 6 Click on the eye...
  • Page 75 GROU PS STEP 7 Select the HPAC 2.0 that you want to add to that group. When done adding HPAC 2.0s, save using the icon at the top right.
  • Page 76 STEP 8 You can also associate a HPAC 2.0 with the group through the “My products” page. Select the menu icon on the row of the HPAC 2.0 (icon list with three rows) and click “Assign groups.” STEP 9 Assign the HPAC 2.0 to one of the groups shown on the list.
  • Page 77 In the “Preferences” section that be selected on the menu, the app language and the PUSH notification settings can be changed. To receive notifications on the HPAC 2.0’s operation directly on your smartphone even when you are STEP 1 not using the app, check the “PUSH Notifications” option.

  • Page 79: Remote Access

    REMOTE ACCES S Manage your HPAC 2.0 even away from home. By default, the app will only work where it can access the network created by the HPAC 2.0. However, you can use the app anywhere by enabling remote access.

  • Page 80: E N A B Ling Re Mote Acces S

    Once you have selected the menu item “Remote Access,” a list of the available Wi-Fi connections will appear. Note: the HPAC 2.0 can connect only with 2.4GHz networks. STEP 2 Select the preferred network for Internet Access (this is the Wi-Fi that is in your home or office that you want the system to connect through).
  • Page 81 “Z” (uppercase and lowercase), from “0” to “9”, “-”, “_”, “.”. Special characters are not permitted. STEP 5 The app connects the HPAC 2.0 to the local Wi-Fi network you selected and the main screen to manage the HPAC 2.0 will appear again on the smartphone/tablet. STEP 6 Now you can use the app anywhere there is an Internet connection.
  • Page 83 NOM E NC L AT URE Basic System Controller HPAC 2.0 6" Vents On-Board HPAC 2.0 8" Vents HPAC 2.0 w/ Plenum Kit System Type Corrosion Protection Heat Pump Only Standard Heat Pump + 900 W Resistance Heat Corrosive Environment...
  • Page 84 PER FO R MA N CE W I TH 6 " VEN TS Model DP91XDXO DP92XDXO DE92XDXO DK92XDXO 900W 1,800 W Resistance Heat Resistance Heat Design Capacity (Min - Max) Btu/h 3,100 -8,300 Cooling Capacity Range (Min - Max) Btu/h 3,100 -10,000 80 °F , W.B.
  • Page 85 P ER FO RM AN CE W I T H 8 " VEN TS Model SP91XDXO SP92XDXO SE92XDXO SK92XDXO 900 W 1,800 W Resistance Heat Resistance Heat Design Capacity (Min - Max) Btu/h 3,100 - 8,600 Cooling Capacity Range (Min - Max) Btu/h 3,100 -10,500 80 °F W.B.
  • Page 86 E L EC TR I CAL, COMPRE SSOR & AI R F LOW Model xP91xDxO xP92xDxO xE92xDxO xK92xDxO 900 W 1,800 W Resistance Heat Resistance Heat Type BLDC Rotary Inverter Compressor Brand Panasonic Refrigerant Type R410A 21.87 Type FV50S 8.45 Voltage 208/230 Electrical...
  • Page 87 P H YS I C AL DATA / WARRA NT Y Model ALL MODELS Basic Functionality Backlit, Dimable, On-board Touch Controller Controls WiFi Third Party Controller Compatibility Optional for Standard and Smart Thermostats BACnet/Modbus Compatible Optional ADA Compliant Dry Contact Connection to 3rd Party Occupancy Sensors/Hardware Restricted Options Key Pad Lock...

  • Page 89: Service And Assistance

    SE RVICE A ND AS SISTA NCE We want to ensure that you have the best experience possible with your HPAC 2.0. In order to accomplish this, we send an Ephoca technician to inspect each HPAC 2.0 that is installed and certify the installation before the HPAC 2.0 is used.

  • Page 90: Full One-Year Warranty

    If you are located in an area where we do not have Ephoca certified technician, we will ship you a replacement unit at our cost and arrange to pick up the defective unit at our cost.

  • Page 91: Exclusions And Limitations

    Any HPAC 2.0 with altered, missing or defaced serial number. Damages or personal injury caused directly or indirectly by failure or malfunction of the HPAC 2.0 as a result of any cause including natural disasters, accidents, misuse, improper wiring or installation.

  • Page 92: Fili Ng A War R An T Y C L A I M

    FILI NG A WAR R AN T Y C L A I M Your HPAC 2.0 must have been certified by an Ephoca technician after it was installed and before use in order for this warranty to be valid. To be clear, in order for Ephoca to maintain a high-quality product, and for you have the best experience possible with your HPAC 2.0, we send an Ephoca technician to inspect each HPAC 2.0 that is installed and certify the installation...
  • Page 93 The warranty is only valid if this certification is complete and signed by an Ephoca technician. The HPAC 2.0 below has been inspected and certified to be in compliance with installation requirements of Ephoca. HPAC 2.0’s cooling/heating capacity is sufficient to cool/heat the room it is located in.
  • Page 94 ® (216) 710-1000 info@ephoca.com ephoca.com Ephoca is the US subsidiary of Innova SRL - Via 1° Maggio, 8 – 38089 Storo (TN) Italy MADE IN ITALY © 2021 Ephoca Inc. v21/1...

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