Page 1 USER GUIDE 2020...
Page 3 Inside this user guide you’ll find helpful tips on how to use and maintain the HPAC 2.0 properly. Just a little preventive care and maintenance on your part can save you a great deal of time and money over the life of your HPAC 2.0.
Page 5 SA FE T Y We have provided many important safety messages in this manual for your HPAC 2.0. Always read and adhere to all safety messages. For your safety, the information in this manual must be followed to minimize the risk of fire, explosion, electrical shock or to prevent property damage, personal injury or death.
Page 7 CO NTE NTS SAFETY WARNINGS SUGGESTIONS FOR SAVING ENERGY TOUCH-SCREEN CONTROL OPERATIONS WALL-MOUNTED CONTROLLER MAINTENANCE TROUBLESHOOTING WI-FI SETUP CONTROL WITH SEVERAL DEVICES iOS/ANDROID APP TROUBLESHOOTING CONTROL SETUP REMOTE ACCESS SETUP WINDOWS/MAC DESKTOP TROUBLESHOOTING CONTROL TECHNICAL SPECIFICATIONS SYSTEM INFO SERVICE & ASSISTANCE WARRANTY...
Page 9: Electrical Safety
HPAC 2.0 is the responsibility of the owner. GROUNDING The HPAC 2.0 must be grounded from the breaker or fuse until the power supply cord. Be sure that the three-branch circuit or general purpose outlet is grounded.
Page 10: Power Supply Cord
Press TEST (listen for the click; Reset button trips and pops out). This should cut STEP 2 the power to the HPAC 2.0. If the plug does not trip and the unit stays on, please contact technical support. Press RESET (listen for the click; Reset button latches and remains in). The power STEP 3 supply cord is ready for operation.
Page 11 ELECTRICAL SHOCK HAZARD Young children should be supervised to ensure that they do not play with the HPAC 2.0. The HPAC 2.0 is not intended for use by young children. Failure to follow this warning can result in property damage, injury and/or death.
Page 12: Explosion/Fire Hazard
Otherwise, it may cause an explosion and a ﬁre. Make sure to ventilate the room well when using the HPAC 2.0 together with a stove or other such appliance. Failure to follow this...
Page 13 WARNING ELECTRICAL SHOCK HAZARD When the HPAC 2.0 is in the OFF position, there is still voltage to the electrical controls. Disconnect the power to the unit before servicing to avoid electric shock or damage to the HPAC 2.0 by removing the power supply cord from the wall power outlet or by disconnecting the circuit breaker or fuses.
Page 15 Do not let direct sunlight enter the room (use curtains or lower the blinds) while the air conditioner is operating, using shade wherever possible. z Do not block the supply and return airflow grilles of the HPAC 2.0; not only will this result in non-optimal performance of the HPAC 2.0, it may also cause damage and void the warranty.
Page 17 ON BOARD TOUCH - SCRE E N CONTROLLE R The display shows the operating status as well as any alarms. Select the various functions by pressing the appropriate symbols on the touch screen. BUTTONS & INDICATORS Setpoint Heating Sleep Down Air Flow Power On/Oﬀ...
Page 18: Power On/Off
Power the HPAC 2.0 on or off (standby) by pressing the Power button. The control system of the HPAC 2.0 is equipped with a memory, so settings will not be lost if the HPAC 2.0 is turned off or there is a loss of power.
Page 19: Heating Mode
To activate heating mode, press the heating button Use the up and down arrows to set the desired temperature between 61°F and 87°F. At startup, it can take up to three minutes for the HPAC 2.0 to ATTENTION start supplying warm air.
Page 20: Automatic Mode
The sequence of the button is as follows: Low, Medium, High, Turbo Power and Automatic. The higher the speed is set, the better the HPAC 2.0 will perform. The higher the speed of the fan, the noisier the air conditioner will be.
Page 21: Sleep Mode
Turbo Power off manually. SLEEP MODE While the HPAC 2.0 is in cooling or heating mode (it will not work in automatic mode), Sleep Mode operates at a lower noise level and saves energy. This mode may be activated before going to sleep.
Page 22: Timer Functions
While the HPAC 2.0 is operating, press the Timer button, and then use the up and down arrows to select in how many hours you want the HPAC 2.0 to turn off. After selecting the number of hours, press the Timer button again.
Page 23: Air Flow Control
AIR FLOW CONTROL You can control the air flow by adjusting the air louver to a specific position or for continuous oscillation. To set a specific position, tap the air flow button and keep tapping until the louver is in the desired position. To set for continuous oscillation, press the air flow button once, the symbol will stay illuminated and the louver will oscillate.
Page 24: Touch-Screen Display Key Lock
Ho will display. Wait for three seconds without touching anything for the HPAC 2.0 to memorize the setting and return to normal operations. To disable Heat Only or Cool Only Mode, press and hold the A...
Page 25 N OTES...
Page 26: Indicator Symbols
WALL MOUNTE D CONTROLLE R The display shows the operating status as well as any alarms. Select the various functions by pressing on the appropriate buttonss. Do not press on the display part of the controller. These are visual indicators INDICATOR SYMBOLS Power is Oﬀ...
Page 27 WALL MOUNTE D CONTROLLE R The display shows the operating status as well as any alarms. Select the various functions by pressing on the appropriate buttons. Do not press on the display part of the controller. These are touch sensitive buttons BUTTONS Auto Power On/Oﬀ...
Page 28 Power the HPAC 2.0 on or oﬀ (standby) by pressing and holding the Power button for 3 seconds. The control system of the HPAC 2.0 is equipped with a memory, so settings will not be lost if the HPAC 2.0 is turned oﬀ or there is a loss of power. The Power button is used to activate or deactivate the HPAC 2.0 for short time...
Page 29 COOLING MODE In this cooling mode, the HPAC 2.0 cools and dehumidiﬁes the room. The fan will consistently operate. To activate cooling mode press the mode button until you see the blue snowﬂake Symbol on the display. Use the up and down arrows to set the desired temperature between 61°F and 87°F.
Page 30 FAN SPEED Pressing the appropriate fan speed buttons will change the speed of the fan in cooling and heating modes. You can choose three fan speeds or automatic. In Automatic Mode - shown by a lit-up “A” the onboard microprocessor automatically adjusts the fan speed as needed.
Page 31 DISPLAY BRIGHTNESS The Display Brightness sensor is factory-set to automatically adjust to the light of the room. When the room is dark the display automatically dims. This automatic brightness adjustment can be disabled, if desired. TO DISABLE AUTO BRIGHTNESS When the system is oﬀ, press and hold the Power button for 10 seconds until appears.
Page 32 TEMPERATURE LIMITING (HOTEL MODE) This mode restricts the temperature setting to 71.5°F to 82.5°F in cooling mode and 61°F to 75°F in heating mode. It also disables dehumidiﬁcation mode and automatic mode. TO ENABLE RESTRICTED MODE When the system is oﬀ, press and hold the Power button for 10 seconds until appears.
Page 33 COOL OR HEAT ONLY MODE This mode restricts the system to Heating Only or the Cooling Only modes. TO ENABLE COOLING ONLY When the system is oﬀ, press and hold the Power button for 10 seconds until appears. Press the button until appears.
Page 34 KEY LOCK In Key Lock mode, the user cannot perform any actions from the control panel. This is a useful safety feature when there are children who may play with the controls. The power symbol will ﬂash on the display when any button is pressed to indicate that key lock is active. TO ENABLE KEY LOCK Press and hold the button...
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Page 37: Care And Cleaning
CA R E A N D C LE A N I N G The HPAC 2.0 has been designed to keep maintenance operations to a minimum. Keeping the HPAC 2.0 clean and well maintained will give you many years of trouble-free service.
Page 38: Cleaning The Filters
To maintain optimal performance, clean the ﬁlter at least once a month. Clogged and dusty ﬁlters reduce the cooling and heating capability, restrict airﬂow and can lead to extensive damage to the HPAC 2.0. Keeping the ﬁlters clean saves energy and will reduce the risk of component failure.
Page 39 STEP 5 Replace the cleaned ﬁlter on top of the coils, taking care to position it correctly, then replace the grille. CAUTION Do not use the HPAC 2.0 without its ﬁlter, or you will cause damage.
Page 40: C Le A N I N G Th E Co I L S
C LE A N I N G TH E CO I L S The HPAC 2.0’s indoor and outdoor coils and base pan should be inspected periodically (annually or semi- annually) and as necessary. Under extreme conditions, more frequent and/or professional cleaning may be required.
Page 41 ELECTRICAL SHOCK HAZARD It is extremely important to ensure that none of the electrical and/ or electronic parts of the HPAC 2.0 get wet. Be sure to cover all electrical components to protect them from water or spray. It may cause electric shock and damage the HPAC 2.0.
Page 43: Diagnosing And Solving Problems
Support Call Center for assistance. z For some errors, you may be able to continue to use the HPAC 2.0 until it’s repaired, without concern of damaging the HPAC 2.0, while for other error codes, using the HPAC 2.0 can be dangerous and may void the warranty.
Page 44 You may notice a few minutes’ delay in starting if you try to restart the HPAC 2.0 too soon after turning it off, or if you adjust the thermostat right 3-MINUTE DELAY after the compressor has shut off. This is due to a built-in restart protector for the compressor that causes a three-minute delay.
Page 45: Problems And Solutions
You may notice a few minutes’ delay in starting if you try to restart the HPAC 2.0 too soon after turning it off, or if The fuse is blown/circuit you adjust the thermostat right after the compressor has breaker is tripped shut off.
Page 46 Make sure there are no curtains, blinds or furniture blocking the restricted front of the HPAC 2.0. The room may When the HPAC 2.0 is first turned on, you need to allow time for be hot or cold the room to cool down or warm up. THE HPAC 2.0 DOES...
Page 47 E M P T YI N G CO N D E N SATE TR AY During cooling and dehumidifi cation, an electronic controller maintains the water distribution system by spraying the condensate from collection pan onto the heat exchanger. During heating, the unit does not drain the condensate directly into the drain pipe, but rather it collects into a lightly heated collection pan (to eliminate icing up of the liquid) where a solenoid valve controls the fl ow of the condensate from the internal collection tray to the drain pipe once the maximum level has been reached.
Page 48: Error Codes
WHAT WILL Cooling, Cooling, Cooling, Cooling, Nothing. WORK Dehumidify and Dehumidify Dehumidify Dehumidify Heating. and Heating. and Heating. Heating. IS IT SAFE TO WHAT WON’T Monitoring Automatic The HPAC 2.0. WORK the antifreeze defrosting. function.
Page 49 Maximum level float. motor. None of the Display can’t The HPAC 2.0 During cooling and During heating, modes can be connect to the only works if dehumidification, a condensation should activated.
Page 51: Minimum System Requirements
MINIMUM SYSTEM REQUIREMENTS: • Android 4.1.1 • iOS 8.0 If there is more than one HPAC 2.0 to conﬁgure, you must ensure ATTENTION that all are turned oﬀ and unplugged from the power. Activate only one at a time in order to prevent errors.
Page 52: Downloading The App
DOW N LOA D I N G TH E A PP From your smartphone, connect to the Apple Store or Google Play. STEP 1 STEP 2 Scan the QR code below or search for “Innova 2.0”. STEP 3 Download the app onto your smartphone or tablet, following the installation wizard to install it.
Page 53: I N S Ta Lli N G Th E A Pp
I N S TA LLI N G TH E A PP At the ﬁ rst launch, a pop-up appears for acceptance or refusal of the Terms and STEP 1 Conditions. The terms can be reviews by tapping on the word “here.” If you do not accept our Terms and Conditions, tap “Decline.”...
Page 54 Select the language and the PUSH notiﬁ cation option. Check the “PUSH notiﬁ cations” STEP 4 preference to receive alarms connected to the HPAC 2.0’s operation on your smartphone even when the App is closed. Note: These settings can also be changed later by selecting “Preferences” from the...
Page 55 CO N N ECTI N G TO H PAC 2 .0 After turning the HPAC 2.0 on, go to your phone’s WI-Fi settings and follow the steps below: STEP 1 Ensure that you have activated Wi-Fi. STEP 2 Find the Innova 2.0 network.
Page 56 CO N N ECTI N G TO H PAC 2 .0 If the app asks you to be connected to GPS, select “PROCEED”. Choose “ALLOW” to grant STEP 4 the app access to the device. Make sure your GPS is turned on.
Page 57 To find your HPAC 2.0 serial number, remove the top air grille. Enter the serial number found on the HPAC 2.0. A password can be set for the Innova 2.0 network to protect against unauthorized users.
Page 58 FO R iOS D E V I C ES O N LY STEP 6 After entering the name of the product, the Wi-Fi network name also changes automatically. For iOS devices, once the name has been edited, you must go back to your telephone’s Wi-Fi settings and connect to the renamed network “Innova 2.0”...
Page 59 Note: From this moment on, your smartphone becomes the remote control that you use to control the HPAC 2.0 over the local network, but not over the Internet. To do this, you must complete another step: connect to your home Wi-Fi, accessing your smartphone’s settings...
Page 60: A D D I N G M U Lti Ple D E V I C Es
The Ephoca app allows you to remotely manage and control the HPAC 2.0 using a smartphone and/or tablet, and/or a desktop computer. After conﬁ guration with the ﬁ rst device, the HPAC 2.0 can be controlled with another device following the procedure described below.
Page 61 Select the language and the PUSH notiﬁ cation option. Check the “PUSH notiﬁ cations” STEP 4 preference to receive alarms connected to the HPAC 2.0’s operation on your smartphone even when the App is closed. Note: These settings can also be changed later by selecting “Preferences” from the...
Page 62 A D D I N G M U LTI PLE D E V I C ES STEP 5 If the App asks you to be connected to GPS, select “PROCEED”. Choose “ALLOW” to grant the app access to the device. Make sure your GPS is turned on.
Page 63 A D D I N G M U LTI PLE D E V I C ES If you have already activated Remote Access, you must be connected to the same STEP 6 Wi-Fi network where the 2.0 has already been connected, and all HPAC 2.0s must be plugged into the power.
Page 64 Once you ﬁ nd the HPAC 2.0s, you will see a list. Click the + sign to add the selected HPAC STEP 2 2.0(s) to your smartphone/tablet. After clicking the + sign, the general control screen opens automatically, from which you can STEP 3 control the HPAC 2.0 with the new smartphone/tablet as well.
Page 65 A D D I N G M U LTI PLE D E V I C ES STEP 4 If you have not yet activated Remote Access, you must be connected to the Ephoca 2.0 network. STEP 5 At this point, the app alerts that you are not connected to the right Wi-Fi network and to connect to the “Innova 2.0.”...
Page 66 Once the HPAC 2.0(s) have been found, the general control screen opens automatically, STEP 7 where you can control the air conditioner with the second telephone/tablet as well. Note: If the search does not automatically ﬁ nd the HPAC 2.0, press “+”.
Page 67 R ES E T W i - Fi N E T WO R K The Innova 2.0 app allows you to remotely manage and control the HPAC 2.0 using a smartphone and/or tablet, and/or a desktop computer. Sometimes, the network might need to be reset.
Page 68: Troubleshooting
The HPAC 2.0’s Wi-Fi The Wi-Fi transmitter may be Ensure that there is power to the HPAC cannot be found switched off or the HPAC 2.0 may 2.0. already be configured in “Remote control.” Additional HPAC 2.0s During configuration, two or more Remove the power from the HPAC 2.0s...
Page 69 N OTES...
Page 71: Using The App
US I N G TH E A PP Refresh HPAC 2.0 Air Conditioner Menu Air Conditioner Power Current temperature Adjustment settings temperature Active Mode Change Mode...
Page 72 M E N U General control screen for that particular HPAC 2.0 List of the HPAC 2.0(s) and groups of HPAC 2.0s configured in the Home List of possible My Products operation modes Setting the timed schedule of the HPAC...
Page 73: My Pro Du Cts
MY PRO DU CTS z A list of the HPAC 2.0s and groups confi gured in the app. z By selecting the “My Products” item, you can see the HPAC 2.0s on the network. z They can be edited and/or scheduled as desired. New devices can be added, searched for, installed and confi gured by tapping on the + symbol in the top right corner and/or at the bottom right.
Page 74 MY PRO DU CTS HPAC 2.0 the general control screen of the device (if confi gured Set your device as standalone it will as a favorite (the automatically connect default device will to your network.) be displayed when the app starts.)
Page 75 MY PRO DU CTS When you select one of the conﬁ gured HPAC 2.0s, it appears on the general air conditioning control screen, through which it can be controlled and managed.
Page 76 The HPAC 2.0 operating mode can be changed two ways: z Select “Mode” in the general menu. z Click on the Change button at the bottom right of the HPAC 2.0 general screen. This provides access to the screen below.
Page 77 By selecting the “Scheduling” item, you access the HPAC 2.0 calendar scheduling feature. By clicking “Edit” on a day of the week, you can add and deﬁ ne one or more startup and shutdown periods for the HPAC 2.0 during that day, by clicking on the “+” symbol.
Page 78 SC H E D U LI N G To change the switching-on or oﬀ period, click on one of the two time options, “From” or STEP 2 “To”. Once you click the time, a menu will drop down with time options to choose from. Conﬁ...
Page 79 SC H E D U LI N G Once the scheduling of a day has been conﬁ rmed, you will be returned to the screen with STEP 3 the list of the days of the week. To program additional times, click “back to week HPAC 2.0’.
Page 80 SC H E D U LI N G If you want to apply the same schedule that you have just conﬁrmed for other days, simply STEP 4 click “copy” and select the days where you want to apply this schedule (as illustrated in the sequence of example ﬁgures shown below).
Page 81 SC H E D U LI N G STEP 5 When completed, you will see the schedule from the one copied populated in the selected days. The schedule will not run unless “Scheduling” is selected on the ATTENTION mode menu. This will be explained next.
Page 82 “Scheduling“. This activates the weekly program you just created. To deactivate scheduling and return to manual mode: select “Mode” and then “Manual”. STEP 7 If the settings are changed on the HPAC 2.0 display, scheduling ATTENTION is disabled and manual mode is resumed. Consider using the Key...
Page 83 Returning to the HPAC 2.0’s main screen on the lower part, there is the reminder of the STEP 8 schedule. If you are in the scheduled shutdown time, the time the HPAC 2.0 restart will be showed in STEP 9 the lower part.
Page 84 G RO U P S If you have several HPAC 2.0s, you can combine them in groups to simplify scheduling and management. For example, if there are two HPAC 2.0s in a large living room, they can be grouped as one. Select “Groups”...
Page 85 G RO U P S STEP 2 Then give a “Title” to the group and save using the save icon at the top right. STEP 3 The group has been created but it has still not been associated with any HPAC 2.0s. Returning to the “Groups”...
Page 86 G RO U P S STEP 4 To associate a HPAC 2.0 to a group, select “My Devices “ item from the menu. STEP 5 The section contains the list of all the conﬁ gured HPAC 2.0s and groups. STEP 6 Click on the eye beside the group name and then on the “+”...
Page 87 G RO U P S STEP 7 Select the HPAC 2.0 that you want to add to that group. When done adding HPAC 2.0s, save using the icon at the top right.
Page 88 STEP 8 You can also associate a HPAC 2.0 with the group through the “My products” page. Select the menu icon on the row of the HPAC 2.0 (icon list with three rows) and click “Assign STEP 9 groups.” Assign the HPAC 2.0 to one of the groups shown on the list.
Page 89 In the “Preferences” section that be selected on the menu, the app language and the PUSH notiﬁcation settings can be changed. STEP 1 To receive notiﬁcations on the HPAC 2.0’s operation directly on your smartphone even when you are not using the app, check the “PUSH Notiﬁcations” option.
Page 91: Remote Access
R E M OTE ACC ES S Manage your HPAC 2.0 even away from home. By default, the app will only work where it can access the network created by the HPAC 2.0. However, you can use the app anywhere by enabling remote access.
Page 92: E N A B Li N G R E M Ote Acc Es S
Once you have selected the menu item “Remote Access,” a list of the available Wi-Fi connections will appear. Note: the HPAC 2.0 can connect only with 2.4GHz networks. STEP 2 Select the preferred network for Internet Access (this is the Wi-Fi that is in your home or oﬃ...
Page 93 When the device is displayed in the cloud it may happen that the display of “Temp” is the name for the device. In this speciﬁ c case, the device failed to restart, the communication works correctly but the name is incorrect. To solve, it is necessary to rewind the HPAC 2.0 (removing and returning power).
Page 95 You can also manage the HPAC 2.0 from your computer, configuring a specific desktop version of the app. Supported Browsers: z Chrome: 67 z Firefox: 60 z Opera: 53 Note: In order to make the Ephoca app work on your desktop, you must have Java installed on the PC. You can download Java by visiting https://www.java.com/en/download/...
Page 96 DOW N LOA D I N G TH E A PP Windows PC STEP 1 Download the software from Ephoca.com/software...
Page 97: I N S Ta Lli N G Th E A Pp
I N S TA LLI N G TH E A PP STEP 1 The downloaded file is a ZIP file, double-click the file and extract the contents to a new folder. STEP 2 Click “run.bat”. STEP 3 Check the box next to “Run” and click “Extract All”. STEP 4 Choose a location to extract the file to, It can be the desktop, or any other location you want.
Page 98 At the first launch, a pop-up appears for acceptance or refusal of the Terms and Conditions of use, which can be consulted by tapping on the word “Here”, therefore accessing the Ephoca website. STEP 7 If you do not accept our Terms and Conditions click “Decline.” If you do accept our Terms...
Page 99 I N STA LLI N G TH E A PP STEP 8 Select your language. This can be changed anytime by going to “Preferences” menu. STEP 9 Choose “Let’s Begin”.
Page 100 I N STA LLI N G TH E A PP STEP 10 If you receive a warning, click “Devices”. STEP 11 After scanning the network, the units will appear, click the + sign next to each HPAC 2.0 to add it to the desktop app.
Page 101 I N STA LLI N G TH E A PP STEP 12 After everything is completed, it will open to the screen for the HPAC 2.0.
Page 102: Troubleshooting
The HPAC 2.0’s Wi-Fi The Wi-Fi transmitter may be Ensure that there is power to the HPAC cannot be found switched off or the HPAC 2.0 2.0. may already be configured in the “Remote control.” Additional HPAC 2.0s During configuration, two or more Remove the power from the HPAC 2.0s...
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Page 105 US I N G TH E A PP Refresh Air Conditioner Power Menu Current temperature in room Change Mode Active Mode...
Page 106: Control
Advanced cloud mode and allows DHCP / IP configuration of the List of groups of several Groups network HPAC 2.0s Language Preferences and PUSH notifications Link to the Ephoca Manual website where you can find the necessary documentation...
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Page 109 NOMENCLATURE 1, 2 6, 7 Basic System Controller On-board HPAC 2.0 Wall mount System Type Corrosion Protection Heat Pump Only Standard Heat Pump + Electric Resistance Heat Corrosive Environment Heat Pump with Integrated FCU Condensate Removal Capacity Range 3,139² -8,500 BTu/h Gravity Drain 3,139²...
Page 110 PERFORMANCE Model H2P815XXXX H2P915XXXX H2P823XXXX H2E815XXXX H2E823XXXX Rated Capacity Btu/h 8,100¹ Cooling Capacity Range (Min - Max) Btu/h 3,139² -8,500 3,139² -10,600³ Input Power (Rated) Input Power (Max) 1,060 Turndown Ratio 3.4:1 Energy Eﬃciency SEER 11.6 Moisture Removal Pts/h Sensible Heat Factor 0.86 Heating 47°F Rated Capacity...
Page 111 ELECTRICAL, COMPRESSOR & AIRFLOW Model H2P815XXXX H2P915XXXX H2P823XXXX H2E815XXXX H2E823XXXX Type BLDC Rotary Inverter Compressor Brand Panasonic 2.84 2.84 3.87 3.87 Refrigerant Type R410A 21.87 Type FV50S 8.45 Voltage 208/230 208/230 Electrical Volt Range 110/126 197/253 110/126 197/253 Hz/ Phase 60 / 1 Power Supply LCDI...
Page 112 PHYSICAL DATA/ WARRANTY Model H2P815XXXX H2P915XXXX H2P823XXXX H2E815XXXX H2E823XXXX Basic Functionality Backlit, Dimable, On-board Touch Control or Wall-Mounted Touch Controller¹⁶ Controls Wi-Fi ADA Compliant Dry Contact Connection to 3rd Party Occupancy Sensors/Hardware Restricted Options Key Pad Lock Power Outage Restart Auto-On Based On Last Setting Operation Cool, Heat, Dehumidify, Circulation, Auto¹⁸...
Page 113 COOLING MODE: The fan is set to low and the temperature will automatically increase by 1.5°F after the first hour and then by 1.5°F after the second hour. After eight hours, the HPAC 2.0 Air Conditioner will automatically turn off.
Page 115: Service And Assistance
S E RVI C E A N D AS S I STA N C E We want to ensure that you have the best experience possible with your HPAC 2.0. In order to accomplish this, we send an Ephoca technician to inspect each HPAC 2.0 that is installed and certify the installation before the HPAC 2.0 is used.
Page 116: Limited One-Year Warranty
If you are located in an area where we do not have Ephoca certiﬁed technician, we will ship you a replacement unit at our cost and arrange to pick up the defective unit at our cost.
Page 117: Exclusions And Limitations
Any HPAC 2.0 with altered, missing or defaced serial number. Damages or personal injury caused directly or indirectly by failure or malfunction of the HPAC 2.0 as a result of any cause including natural disasters, accidents, misuse, improper wiring or installation.
Page 118: Fi Ling A Warranty C Lai M
FI LING A WARRANTY C LAI M Your HPAC 2.0 must have been certiﬁed by an Ephoca technician after it was installed and before use in order for this warranty to be valid. To be clear, in order for Ephoca to maintain a high-quality product, and for you have the best experience possible with your HPAC 2.0, we send an Ephoca technician to inspect each HPAC 2.0 that is installed and certify...
Page 119 The warranty is only valid if this certiﬁcation is complete and signed by an Ephoca technician. T he HPAC 2.0 below has been inspected and certiﬁed to be in compliance with installation requirements of Ephoca. HPAC 2.0’s cooling/heating capacity is suﬃcient to cool/heat the room it is located in.
Page 120 East Coast (212) 244-1100 east@ephoca.com West Coast (310) 879-8400 west@ephoca.com ephoca.com Ephoca, Inc. is the US subsidiary of Innova SRL Via I Maggio, 8 - Storo (TN) 38089 - Italy Edition 2020/3...

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