Mircom TX3 Series Configuration Manual
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Mircom TX3 Series Configuration Manual

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TX3 Series
TX3 Nano Configuration Manual
Version 3.2
LT-1194
Copyright September 2019
TX3 Nano
Configuration
Manual
1

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  • Page 1 TX3 Series TX3 Nano Configuration Manual TX3 Nano Configuration Manual Version 3.2 LT-1194 Copyright September 2019...
  • Page 2 Copyright September 2019 Mircom Inc. All rights reserved. TX3 Nano Configuration Manual Version 3.2 Microsoft, MS-DOS, Windows, and Windows 2000/NT/XP/Vista/7/8/10 are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Mircom 25 Interchange Way...

  • Page 3: Table Of Contents

    Contents Introduction TX3 Nano Features Networking ADC and NSL Types of Calls Administrator’s Responsibilities TX3 Nano Products Additional Documentation TX3 Nano Configurator Passwords Sign into the Configurator Global Settings Backup and Restore Factory Reset Screensaver Sign Out TX3 Nano Settings Overview TX3 Nano Network Nano Settings...
  • Page 4 Contents Delete a Schedule or Holiday Edit a Schedule or Holiday Hide a Schedule or Holiday View the Calendar Elevators Add Elevator Restriction Units Add Floor Groups Add Elevator Restriction Information to Residents Events View Events Sort and Find Events Export Events Using the TX3 Nano Overview...
  • Page 5 Figures Figure 1. TX3 Nano on an IP Network Figure 2. PSTN call Figure 3. Cellular call Figure 4. VOIP Call with OnSIP and MiEntry Figure 5. VOIP Call with local Kamailio server Figure 6. Sign in page Figure 7. Please change password Figure 8.

  • Page 6: Introduction

    TX3 Nano Products • Additional Documentation TX3 Nano Features Mircom’s TX3 Nano is an IP networkable audio and video entry panel providing multiple options to communicate with the resident or concierge in a multi-unit dwelling establishment. Features of the TX3 Nano include: •...

  • Page 7: Networking

    Introduction • Touch buttons for scrolling the directory and making calls • Storage of up to 1000 names • Hands-free full duplex communication • Dials up to 20 digit telephone numbers • System can be configured over an IP network using a Web-based configurator Networking By default, the TX3 Nano is assigned an IP address from a DHCP server.

  • Page 8: Adc And Nsl

    TX3 Nano. Note: Non-configurable PBX systems are not supported. For more information, contact technical support at Mircom. Types of Calls In all cases, the TX3 Nano can accept DTMF tones, which allow the resident to open the door for the visitor, or to disconnect the call without opening the door.

  • Page 9: Figure 3. Cellular Call

    Introduction 1.4.2 Cellular Call The cellular-enabled models of the TX3 Nano (for example TX3-NANO-S4- CA) make calls over the cellular network. In this situation, the TX3 Nano acts like a cell phone. Figure 3. Cellular call 1.4.3 VOIP Call A VOIP call allows both audio and video calls from the TX3 Nano to a SIP (Session Initiation Protocol) client.

  • Page 10: Figure 4. Voip Call With Onsip And Mientry

    Introduction Cell phone with MiEntry app OnSIP Server Internet Wireless router TX3 Nano Cell phone with MiEntry app Figure 4. VOIP Call with OnSIP and MiEntry Local Kamailio server Wireless router TX3 Nano Cell phone with TX3 InSuite MiEntry app Figure 5.

  • Page 11: Administrator's Responsibilities

    Introduction The TX3 Nano has been tested with the following SIP clients: • TX3 InSuite • Mircom’s MiEntry app for iOS and Android • microSIP for Windows (http://www.microsip.org/) • Kamailio (http://www.kamailio.org/) 1.4.4 Configure a TX3 Nano for VOIP To configure a TX3 Nano for VOIP, you must: •...

  • Page 12: Tx3 Nano Products

    TX3-NANO-S4-CT: TX3 Nano Voice/Telephone Entry Communicator (Surface Mount with Telus Cellular) • TX3-NANO-S4-CR: TX3 Nano Voice/Telephone Entry Communicator (Surface Mount with Rogers Cellular) Additional Documentation These documents are available on http://www.mircom.com. • LT-6637 TX3 Nano Installation Manual • LT-600212 TX3-NANO-BB Installation Instructions •...

  • Page 13: Tx3 Nano Configurator

    TX3 Nano Configurator This chapter provides an overview of the TX3 Nano Web-based Configurator. This chapter explains • Passwords • Sign into the Configurator • Global Settings • Backup and Restore • Factory Reset • Sign Out Passwords The TX3 Nano has 2 passwords. •...

  • Page 14: Figure 6. Sign In Page

    TX3 Nano Configurator The TX3 Nano’s MAC address, IP address, application version, panel ID, location, and date and time appear on the display. Make a note of the IP address. Note: By default, the TX3 Nano is assigned an IP address from a DHCP server.

  • Page 15: Figure 7. Please Change Password

    TX3 Nano Configurator If this is the first time that you have signed into this TX3 Nano, then enter a new Configurator password in the New password and Repeat new password fields, and enter a new panel password in the Panel password field.

  • Page 16: Global Settings

    Events - page 58 2.2.1 Reset Password If you forgot your password, click the Forgot Password link on the Sign in page, then contact Mircom technical support for a code to reset your password. Global Settings 2.3.1 Change the Language of the Configurator •...
  • Page 17 TX3 Nano Configurator The user levels consist of the following: Operator. An operator has view access only. User. A user has all of the rights of the operator plus the ability to create residents. Advanced User. An advanced user has all of the rights of a user plus the ability to create schedules and holidays.

  • Page 18: Backup And Restore

    TX3 Nano Configurator In the Users section, select a user. The Configurator shows the user’s last login time. Backup and Restore You can make a backup of the entire TX3 Nano network. Store the backup in a safe place. To back up the TX3 Nano network Click the Global Settings button in the upper right corner of the window.

  • Page 19: Factory Reset

    TX3 Nano Configurator 2.4.1 Backup Example This example describes how the Backup and Restore feature works with 3 TX3 Nanos in the network: A, B and C. Sign into the Configurator on the master TX3 Nano (A) and perform a backup.

  • Page 20: Screensaver

    TX3 Nano Configurator Screensaver You can upload a maximum of 19 images that the TX3 Nano will display in a slideshow as a screensaver. The screensaver starts after 5 minutes of inactivity. Each image file must be less than 5 MB, and must have a minimum resolution of 480x272 pixels.

  • Page 21: Tx3 Nano Settings

    TX3 Nano Settings This chapter describes the settings of the TX3 Nano, including inputs, outputs, access point, and correlations. This chapter explains • Overview • TX3 Nano Network • Nano Settings • Restart the TX3 Nano • Speaker Volume • Tamper Alarm •...

  • Page 22: Overview

    TX3 Nano Settings Overview Click Nano Setting in the left pane. The Nano Settings window appears. Nano Settings Inputs and Access Correlations tab Outputs tab point tab Sync, Discover, Global Settings Residents and Sign out Schedules Nano Settings Elevator Events List of discovered TX3 Nanos Left Pane...

  • Page 23: Nano Settings

    TX3 Nano Settings Nano Settings The Nano Settings section lists the selected TX3 Nano’s IP address, MAC address, model, name, and language. You can change only the name and language. Language refers to the language on the TX3 Nano’s screen and the language of the audio notifications.

  • Page 24: Enhanced Correlation Messages

    TX3 Nano Settings Enhanced Correlation Messages By default this option is enabled. If the TX3 Nano is sending correlation messages to other TX3 Nanos that have application version 1.1.3 or higher and Configurator version 1.5.36 or higher, select this option. If the TX3 Nano is sending correlation messages to other TX3 Nanos that have an application version lower than 1.1.3 and Configurator version lower than 1.5.36, unselect this option.

  • Page 25: Resident Access Schedules

    TX3 Nano Settings Resident Access Schedules In the Resident Access Schedules section, provide information for each of the following: Allow calls. Use this selection to allow calls to the residents based on the selected schedule. • If Always is selected, then visitors can always make calls to residents.

  • Page 26: Sip Account Details

    TX3 Nano Settings Unlock Door for. Specify the time in seconds to keep the door unlocked. The default is 5 seconds. NSL Call Wait Key. For NSL lines only, specify the key to press on the resident’s phone to connect to the lobby phone while on an outside call. The default is 2.

  • Page 27: Update The Tx3 Nano Software

    3.12 Update the TX3 Nano Software From time to time Mircom releases new versions of the TX3 Nano software. You can download new versions of the software from the Mircom website and update the TX3 Nano by following these instructions.

  • Page 28: Figure 13. Configurator And Application Version

    Update the Configurator or application on the TX3 Nano Download the latest Configurator or application file from http://www.mircom.com/tx3nano to the same computer that you are using to access the Configurator. In the Update TX3 Nano section of the Nano Settings page, click Choose Files.

  • Page 29: Inputs And Outputs

    TX3 Nano Settings Warning: You must wait at least 5 minutes after you restart the TX3 Nano before proceeding. After 5 minutes, sign into the Configurator, click Nano Settings, and then click Restart Nano again. The TX3 Nano restarts a second time and you are signed out of the Configurator.

  • Page 30: Figure 14. Input & Outputs

    TX3 Nano Settings If the door closes while the door held open warning timer or the door held open alarm timer are active, the warning or alarm is cancelled, and the Door open trouble restored or Door open alarm restored event is reported to the Configurator.
  • Page 31 Open and short circuit For more information on active state and supervision, see LT-6637 TX3 Nano Installation Manual on www.mircom.com. Delay. This specifies the amount of time in seconds before the input generates an active event. The default is 0 seconds.

  • Page 32: Access Point

    TX3 Nano Settings Lock. When access is granted at the designated reader, the output unlocks the door. This is the default. General purpose. The output assigned this function can perform any required function, such as turning on a light. Active state. Active state is the state in which the output is considered active.

  • Page 33: Correlations

    TX3 Nano Settings In the Name section, type a name for the access point. In the Timers section, provide information for each the following: Auto Unlock Door. Select a schedule. During this schedule, the door is unlocked. The default is Never. Door Held Open Warning.

  • Page 34: Figure 16. Correlations Diagram

    TX3 Nano Settings Note: All inputs, outputs and schedules must be defined before applying correlations. Figure 16. Correlations diagram Note: Refer to section 3.7 on page 24 for important information on firmware versions and enhanced correlation messages. Create a correlation Select the Correlations tab.
  • Page 35 TX3 Nano Settings Enter the following parameters: When. This parameter defines the input event. Select one of the following: Access is denied. Resident denies access. Access is granted. Resident grants access using their telephone keypad. Forced entry alarm. A door is forced open. Door held open alarm.

  • Page 36: Configure Other Tx3 Nanos

    TX3 Nano Settings For. Select the duration of the action up to a maximum of 600 minutes. The default is 0 seconds. Active. Select No to turn the correlation off, or select Yes to turn it on. The default is Yes. During schedule.

  • Page 37: Figure 19. Discovered

    TX3 Nano Settings The first TX3 Nano that you sign in to is called the master. The other TX3 Nanos that you discover are called slaves. If you sign into another TX3 Nano on the network, the master TX3 Nano will still be selected in the list of discovered TX3 Nanos.
  • Page 38 TX3 Nano Settings Remove a TX3 Nano from the list of discovered TX3 Nanos • Click the trash icon beside the TX3 Nano that you want to remove. The TX3 Nano disappears from the list. Note: A TX3 Nano removed from this list continues to function, but is no longer synchronized or backed up.
  • Page 39 TX3 Nano Settings Click the Sync button at the top of the window. Attention: The Sync button copies schedules and residents from the selected TX3 Nano to the other discovered TX3 Nanos. Any previous schedules and residents in the other TX3 Nanos are deleted. Synchronization Example Consider an installation with 3 unconfigured TX3 Nanos on the same network.

  • Page 40: Residents

    Residents This chapter explains • View Residents • Import Residents from a TX3 Telephone Entry Panel • Add Residents • Enable Elevator Restriction • Delete Residents • Edit Residents • Grouping View Residents See residents • Select Residents. The list of residents appears. Figure 20.

  • Page 41: Import Residents From A Tx3 Telephone Entry Panel

    Residents Sort the residents • Click the column header to sort the list by that column in either ascending or descending order. Find a resident • Type the resident’s name in the Search box. Import Residents from a TX3 Telephone Entry Panel Create a backup of the TX3 Telephone Entry System Start the TX3 Configurator and open the job file that has the resident...

  • Page 42: Add Residents

    Residents Add Residents Add a resident Click the Add Resident button at the top of the window. Figure 21. Add Resident Click Upload Display Picture to add a photograph of the resident. Provide the following information: Hide in Directory. Select Yes to hide this resident on the TX3 Nano screen (the resident will not appear).

  • Page 43: Figure 22. Add Residents - Second Window

    Residents Click Next. Figure 22. Add Residents - second window Provide the following information in the right pane: Location. Enter the resident’s address. Allow incoming SIP calls. Select Yes to allow this resident to call the TX3 Nano. The default is No. Calls to the TX3 Nano must be SIP calls.

  • Page 44: Enable Elevator Restriction

    Note: Elevator restriction is configured in the TX3 Configuration and Monitoring Utility software. See LT-995 TX3 System Configuration and Administration Manual on www.mircom.com for instructions on setting up elevator restriction. Enable Elevator Restriction Follow the instructions in section 6 on page 54 to add the elevator restriction units and floor groups to the TX3 Nano, if you have not already done so.

  • Page 45: Delete Residents

    Residents Select Enable Elevator Restriction Unit. By default this option is not selected. Figure 23. Enable Elevator Restriction Unit Provide the following information: Select Elevator Restriction Unit. Specify the Elevator Restriction Units that are allowed for this resident, as they appear in the TX3 Configuration and Monitor Utility.

  • Page 46: Edit Residents

    Residents Edit Residents Edit a resident In the list of residents, click the edit icon beside the resident that you want to edit. Make changes to the information as described in section 4.3 above. Click Save Changes at the top of the window. 4.6.1 Grid Edit The grid edit feature lets you quickly edit residents’...

  • Page 47: Figure 24. The List Of Residents

    Residents 4.7.1 How Grouping Works on the TX3 Nano Display If there are no groups, then the TX3 Nano display shows a list of residents by default. Figure 24 shows a sample list of residents. The number in the brackets is the total number of residents.

  • Page 48: Figure 26. List Of Residents In The Resident Group C

    Residents To find a resident whose name begins with C Select C and press the Call button. The TX3 Nano displays the list of residents, starting from the first resident in the group. Figure 26. List of residents in the Resident Group C Select the resident you want to call, and press the Call button.

  • Page 49: Schedules And Holidays

    Schedules and Holidays This chapter explains • Create Schedules and Holidays • Delete a Schedule or Holiday • Edit a Schedule or Holiday • Hide a Schedule or Holiday • View the Calendar Create Schedules and Holidays You can create a timetable to establish when certain functions are allowed to occur, such as when calls to residents are allowed or when residents can grant access to a visitor.

  • Page 50: Figure 27. Schedules

    Schedules and Holidays The Schedules window appears. Figure 27. Schedules Click Add Schedule or Add Holiday at the top of the screen. Figure 28. Add Schedule Provide the following information: Title. Type a name for the schedule or holiday. Description. Type a more detailed description. Color.
  • Page 51 Schedules and Holidays Holidays. For a schedule, select specific holidays or select them all. • Exclude. If Exclude is selected, then the schedule is not active during the selected holidays. • Include. If Include is selected, then the schedule is active during the selected holidays.

  • Page 52: Delete A Schedule Or Holiday

    Schedules and Holidays 5.1.1 Example Period This example describes how to create a period that is in effect every weekday from 9:00 am to 5:00 pm, and that starts on July 1 2018 and ends on December 31 2018. • Recurring.

  • Page 53: View The Calendar

    Schedules and Holidays View the Calendar The Schedules window shows a calendar of all schedules and holidays. See all the schedules • Click the Schedules tab. See all the holidays • Click the Holidays tab. View the calendar by month, week, or day •...

  • Page 54: Elevators

    1 TX3 lobby panel or touch screen. Elevator restriction is configured in the TX3 Configuration and Monitoring Utility software. See LT-995 TX3 System Configuration and Administration Manual on www.mircom.com for instructions on setting up elevator restriction. TX3 Nano Configuration Manual...

  • Page 55: Add Elevator Restriction Units

    Elevators Add Elevator Restriction Units Add Elevator Restriction Units Click Elevator. The Elevator window appears. Figure 29. Elevator Click Add Elevator Restriction Unit at the top of the screen. Provide the following information: Label. Enter the name of the Elevator Restriction Unit as it appears in the TX3 Configuration and Monitoring Utility Job Tree.

  • Page 56: Add Floor Groups

    Elevators Add Floor Groups Select the Elevator Floor Groups tab. Click Add Elevator Group. Provide the following information: Label. Enter the label of the floor group as it appears in the TX3 Configuration and Monitoring Utility’s Elevator Floor Group Configuration window. Group Index.

  • Page 57: Add Elevator Restriction Information To Residents

    Elevators Add Elevator Restriction Information to Residents • Follow the instructions in section 4.4 on page 44. TX3 Nano Configuration Manual Copyright 2019...

  • Page 58: Events

    Events This chapter explains • View Events • Sort and Find Events • Export Events View Events The Events section displays all events received by the TX3 Nano. See events • Select Events. The list of events appears. Filters Search by Date List of Events Figure 31.

  • Page 59: Figure 32. Export Menu

    Events Sort and Find Events To sort the events • Click the column header to sort the list by that column in either ascending or descending order. Filter an event • Use the four filters at the top of the window to search for: •...
  • Page 60 Events Columns. Select or deselect the columns that you want to include in the export. Export all data as csv. Click this option to export all the data as a CSV file, including the columns that are unselected. Export visible data as csv. Click this option to export only the columns that you selected as a CSV file.

  • Page 61: Using The Tx3 Nano

    Using the TX3 Nano This chapter explains • Overview • The TX3 Nano Buttons • The TX3 Nano Display • Panel Settings Overview Camera Speaker Display Home Call, Hang Up and Back Scroll down and Select Scroll up Figure 33. Front of the TX3 Nano The TX3 Nano Buttons •...

  • Page 62: The Tx3 Nano Display

    Using the TX3 Nano • Call, Hang Up and Select: Press to call the select resident. Press again to disconnect the call. Press this button to select a group or subgroup of residents. • Home and Back: Press to move to the top of the list of residents. When in a group or subgroup, press again to go up one level.

  • Page 63: Screensaver

    Using the TX3 Nano The TX3 Nano is not registered with the SIP server, but it can still make SIP calls The TX3 Nano’s SIP account details are not complete (see section 3.11 on page 26), and it cannot make SIP calls Cellular network signal strength indicator (cellular models only) The SIM card is not present, but the module is receiving medium signal strength (cellular models only)

  • Page 64: Figure 35. Panel Settings Screen

    Using the TX3 Nano After you enter the panel password, the TX3 Nano shows the Panel Settings screen (Figure 35). Note: If you sign into the TX3 Nano panel before you sign into the Configurator for the first time, you will be forced to change the panel password.
  • Page 65 Using the TX3 Nano After you have selected the new password, select Save at the top of the list. Select Yes. 8.5.3 Enable the Default Static IP Address By default, the TX3 Nano uses DHCP to get an IP address. To disable DHCP and enable the default static IP address (192.168.1.128), follow these instructions.
  • Page 66 Using the TX3 Nano Select Save. Select Enable Static IP. Select, Yes, use new static IP. The TX3 Nano restarts. 8.5.5 Enable DHCP If you are using a static IP address and want to use DHCP instead, follow these instructions to enable DHCP. Enable DHCP Connect the TX3 Nano to the network.
  • Page 67 Using the TX3 Nano 8.5.7 Date and Time If the TX3 Nano is connected to the Internet, the it uses NTP (network time protocol) to set the date and time. NTP is a protocol for synchronizing clocks between systems. If the TX3 Nano is not connected to the Internet, then you must set the time manually.
  • Page 68 Using the TX3 Nano 8.5.9 Shutdown Shut down the TX3 Nano On the Panel Settings screen, select Shutdown. Select Yes. The TX3 Nano shuts down. Note: To power on the TX3 Nano after it is shut down, unplug and plug the PoE cable, or cycle the power supply that is connected to the PoE router or switch.

  • Page 69: Access Criteria

    Access Criteria This chapter describes how the TX3 Nano controls access. To prevent unauthorized access, there are various configurable features for determining the conditions and type of access. The Configurator lets you define and configure the various modes of operation for managing access, defining inputs and assigning outputs.

  • Page 70: Timers

    Access Criteria Timers 9.2.1 Maximum talk timer The maximum talk timer starts when the communication between the TX3 Nano and the tenant is established. When 10 seconds are left in the timer a warning beep is send to the tenant to indicate the system is about to hang up. When the timer ends, the TX3 Nano hangs up.
  • Page 71 Access Criteria The common trouble status clears only if all the above inputs are back in normal state. 9.4.2 Common alarm The common alarm status is active when any of the following inputs receive an alarm condition: • forced entry alarm •...

  • Page 72: Warranty And Warning Information

    Mircom System and shall be read in conjunction with: the product manual for the specific Mircom System that applies in given circumstances; legal documents that apply to the purchase and sale of a Mircom System, which may include the company’s standard terms and conditions and warranty statements;...
  • Page 73 Best practices and local authority having jurisdiction determine the frequency and type of testing that is required at a minimum. Mircom System may not function properly, and the occurrence of other system failures identified below may not be minimized, if the periodic testing and maintenance of Mircom Systems is not completed with diligence and as required.
  • Page 74 Battery Failure. If the Mircom System or any device connected to the system operates from batteries it is possible for the batteries to fail. Even if the batteries have not failed, they must be fully charged, in good condition, and installed correctly.
  • Page 75 Integrated Products. Mircom System might not function as intended if it is connected to a non-Mircom product or to a Mircom product that is deemed non-compatible with a particular Mircom System. A list of compatible products can be requested and obtained.
  • Page 76 Warranty and Warning Information Warranty Purchase of all Mircom products is governed by: https://www.mircom.com/product-warranty https://www.mircom.com/purchase-terms-and-conditions https://www.mircom.com/software-license-terms-and-conditions TX3 Nano Configuration Manual Copyright 2019...

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