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Network Video Recorder
User Manual

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Summary of Contents for HIKVISION EKI-K82T46

  • Page 1 Network Video Recorder User Manual...
  • Page 2 Legal Disclaimer TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS,” WITH ALL FAULTS AND ERRORS, AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY.
  • Page 3 FCC Compliance: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
  • Page 4 In the use of the product, you must be in strict compliance with the electrical safety regulations of the • nation and region. Please refer to technical specifications for detailed information. Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with •...
  • Page 5 Product Key Features General Connectable to network cameras, network dome, and encoders. • Connectable to third-party network cameras such as ACTI, Arecont, AXIS, Bosch, Brickcom, Canon, • PANASONIC, Pelco, SAMSUNG, SANYO, SONY, Vivotek, and ZAVIO, and cameras that adopt ONVIF or PSIA protocol.
  • Page 6 Supports S.M.A.R.T. and bad sector detection. • HDD group management. • Supports HDD standby function. • HDD property: redundancy, read-only, read/write (R/W). • HDD quota management; different capacity can be assigned to different channel. • Recording and Playback Holiday recording schedule configuration. •...
  • Page 7 Export video data by USB or SATA device. • Export video clips when playback. • Management and maintenance of backup devices. • Alarms and Exceptions Configurable arming time of alarm input/output. • Alarm for video loss, motion detection, tampering, abnormal signal, video input/output standard •...
  • Page 8 Auto/Manual port mapping by UPnP • Support access by Hik-Connect. • Remote Web browser access by HTTPS ensures high security. • The ANR (Automatic Network Replenishment) function is supported, it enables the IP camera save the • recording files in the local storage when the network is disconnected and synchronizes the files to the NVR when the network is resumed.
  • Page 9: Table Of Contents

    TABLE OF CONTENTS Chapter 1 Introduction ............................ 14 Front Panel (Typical) ..........................14 IR Remote Control Operations ......................14 1.2.1 Pairing (Enabling) the IR Remote to a Specific NVR (optional)..........14 1.2.2 Unpairing (Disabling) an IR Remote from an NVR ..............15 USB Mouse Operation ..........................
  • Page 10 4.2.3 Customizing Patrols ........................51 4.2.4 Calling Patrols ..........................52 4.2.5 Customizing Patterns ....................... 53 4.2.6 Calling Patterns ......................... 53 4.2.7 Customizing Linear Scan Limit ....................54 4.2.8 Calling Linear Scan ........................55 4.2.9 One-Touch Park ......................... 55 Control Panel ..........................56 Chapter 5 Recording Settings .........................
  • Page 11 7.1.1 Quick Export ..........................89 7.1.2 Backing up by Normal Video Search..................90 7.1.3 Backing up by Event Search ..................... 93 7.1.4 Backing up Video Clips ......................94 Managing Backup Devices ........................95 Chapter 8 Alarm Settings ..........................95 Setting Motion Detection Alarm ......................
  • Page 12 11.2.8 Configuring E-Mail ........................127 11.2.9 Configuring NAT ........................129 11.2.10 Configuring Virtual Host ..................... 131 11.3 Checking Network Traffic ........................132 11.4 Configuring Network Detection ......................132 11.4.1 Testing Network Delay and Packet Loss ................132 11.4.2 Exporting Network Packet ...................... 133 11.4.3 Checking the Network Status ....................
  • Page 13 15.3 Configuring More Settings ........................157 15.4 Managing User Accounts ........................158 15.4.1 Adding a User ........................... 158 15.4.2 Deleting a User ........................161 15.4.3 Editing a User........................... 162 Chapter 16 Appendix ............................. 164 16.1 Glossary ............................... 164 16.2 Troubleshooting ..........................164 NVR User Manual 061220NA...
  • Page 14: Chapter 1 Introduction

    Chapter 1 Introduction IMPORTANT! Not all NVRs support all features in this manual. Some features (noted in blue type) require camera support. Please check your hardware specifications for usage. 1.1 Front Panel (Typical) Figure 1, Typical Front Panel Table 1-4 Panel Description Name Connections POWER...
  • Page 15: Unpairing (Disabling) An Ir Remote From An Nvr

    2. Type a number (255 digits maximum) into the Device No. field. 3. On the Remote: 4. Press the DEV button. 5. Use the Number buttons to enter the Device ID# that was entered into the NVR. 6. Press Enter button to accept the new Device ID#. Figure 2, Remote Control 1.2.2 Unpairing (Disabling) an IR Remote...
  • Page 16 Table 1-4 IR Remote Functions Name Function Description • To Turn Power On: - If User Has Not Changed the Default NVR Device ID# (255): 1. Press Power On/Off button (1). - If User Has Changed the NVR Device ID#: 1.
  • Page 17: Usb Mouse Operation

    1. Go to Menu > Settings > General > More Settings by operating the front control panel or the mouse. 2. Check and remember NVR ID#. The default ID# is 255. This ID# is valid for all the IR Remote controls.
  • Page 18: 1.4 Input Method Description

    1.4 Input Method Description Figure 3, Soft Keyboard (1) Figure 4, Soft Keyboard (2) Table 1-6 Description of the Soft Keyboard Icons Icon Description Icon Description Number English letter … … Lowercase/uppercase Backspace Switch the keyboard Space Positioning the cursor Exit Symbols Reserved...
  • Page 19: Chapter 2 Getting Started

    Chapter 2 Getting Started 2.1 Device Startup and Activation 2.1.1 Starting Up and Shutting Down the NVR Purpose Proper startup and shutdown procedures are crucial to expanding the life of the NVR. Before You Start Check that the voltage of the external power supply is the same with the NVR’s requirement and the ground connection is working properly.
  • Page 20: Activating Your Device

    2. Enter the administrator’s username and password in the dialog box for authentication. 3. Click the Yes button. NOTE: Do not press the Power button again when the system is shutting down. Rebooting the NVR In the Shutdown menu, you can also reboot the NVR. 1.
  • Page 21: Using The Unlock Pattern For Login

    2. In the IP Camera Activation text field, enter the password to activate the IP camera(s) connected to the device. 3. Click OK to save the password and activate the device. 4. When the device is activated, the system pops up the message box to remind you to remember the password.
  • Page 22 Configuring the Unlock Pattern 1. After the device is activated, enter the following interface to configure the device unlock pattern. Figure 11, Set Unlock Pattern 2. Use the mouse to draw a pattern among the nine dots on the screen. Release the mouse when the pattern is done.
  • Page 23 Figure 13, Confirm the Pattern If the two patterns are different, you must set the pattern again. NOTE: Figure 14, Re-set the Pattern Logging in via Unlock Pattern Only the admin user has the permission to unlock the device. NOTE: Configuring the Unlock Pattern.
  • Page 24: Login And Logout

    Figure 15, Draw the Unlock Pattern 2. Draw the pre-defined pattern to unlock to enter the menu operation. NOTE: If you forget your pattern, select Forget My Pattern or Switch User to enter the normal login dialog box. If the pattern you draw is different from the pattern you have configured, try again. If you draw the wrong pattern more than five times, the system will switch to the normal login mode automatically.
  • Page 25: Resetting Your Password

    Figure 17, Login Interface 2. Input password. 3. Click OK to log in. NOTE: If you forget the admin password, click Forget Password to reset the password. See Resetting Your Password for details. In the Login dialog box, if you enter the wrong password seven times, the current user account will be locked for 60 seconds.
  • Page 26: Using Wizard For Basic Configuration

    Figure 19, Reset Password 2. Select the GUID file from the USB flash disk, and click Import to import the file to the device. If you import the wrong GUID file seven times, you will be not allowed to reset the NOTE: password for 30 minutes.
  • Page 27 Setup Wizard at that moment, click the Cancel button. You can also choose to use the Setup Wizard next time by leaving the “Start wizard when the device starts?” checkbox checked. 2. Click the Next button to enter the date and time settings window, as shown below. Figure 21, Date and Time Settings 3.
  • Page 28 Figure 23, Hik-Connect Settings 5. Click the Next button after you configure the basic network parameters. Then you will enter the Advanced Network Parameter interface. You can enable UPnP, DDNS, and set other ports according to your needs. Figure 24, Advanced Network Parameters 6.
  • Page 29 Figure 25, HDD Management 8. To initialize the HDD, click the Init button. Initialization removes all data saved on the HDD. 9. Click the Next button to enter the Adding IP Camera interface. 10. Click Search to search for online IP cameras, and the Security status shows whether it is active or inactive.
  • Page 30: Adding And Connecting Ip Cameras

    Figure 27, Record Settings 14. Click OK to complete the startup Setup Wizard. Adding and Connecting IP Cameras 2.3.1 Activating the IP Camera Purpose Before adding the camera, make sure the IP camera to add is in active status. Activating Your Device You can activate the IP camera when activating the device.
  • Page 31: Adding The Online Ip Cameras

    2. Click the camera’s inactive icon to enter the interface to activate it. You can also select multiple cameras from the list and click One-touch Activate to activate the cameras in batch. 3. Set the camera password to activate it. Use IP Camera Activation Password: If you check this checkbox, the camera(s) will be configured •...
  • Page 32 Adding the IP Cameras OPTION 1 • 1. Click to select an idle window in the live view mode. 2. Click the icon in the center of the windw to pop up the adding IP camera interface. Figure 30, Adding IP Camera Icon 3.
  • Page 33 Figure 31, Adding IP Camera Interface 2. Online cameras in the same network segment will be detected and displayed on the camera list. 3. Select the IP camera from the list and click the button to add the camera or click the One- touch Adding button to add all cameras (with the same login password) from the list.
  • Page 34 Figure 33, Custom Adding IP Camera Interface 2. You can edit the IP camera’s IP address, protocol, management port, and other information to be added. NOTE: If the IP camera to add has not been activated, you can activate it from the IP camera list on the camera management interface.
  • Page 35: Editing The Connected Ip Cameras And Configuring Customized Protocols

    Figure 34, Security Level of IP Camera’s Password Displaying the IP Camera Password For the admin user login account, check the Show Password of IP Camera checkbox to show the passwords of the successfully added IP cameras in the list. You must enter the admin password to confirm permission.
  • Page 36 Figure 36, Edit the Parameters Channel Port: If the connected device is an encoding device with multiple channels, you can • choose the channel to connect by selecting the channel port no. in the drop-down list. 2. Click OK to save the settings and exit the editing interface. To Edit Advanced Parameters 1.
  • Page 37 Figure 38, Camera Password Configuration 3. Click OK to save the settings and exit the interface. Configuring Customized Protocols Purpose To connect network cameras that are not configured with standard protocols, you can configure customized protocols for them. 1. Click the Protocol button in the Custom Adding IP Camera interface to enter the protocol management interface.
  • Page 38: Editing Ip Cameras Connected To The Poe Interfaces

    network camera manufacturer to identify the URL (uniform resource locator) for getting the main stream and sub-stream. The format of the URL is: [Type]://[IP Address of the network camera]:[Port]/[Path]. Example: rtsp://192.168.1.55:554/ch1/main/av_stream. Protocol Name: Edit the name for the custom protocol. •...
  • Page 39 Up to four network cameras can be connected to /4P models, eight network cameras to /8P models, and 16 network cameras to /16P models. If you disable the PoE interface, you can also connect to online network cameras. Also, the PoE interface supports the Plug-and-Play function. Example: For DS-7608NI-I2/8P, if you want to connect six network cameras via PoE interfaces and two online cameras, you must disable two PoE interfaces in the Edit IP Camera menu.
  • Page 40: Configuring Poe Interface

    Figure 42, Edit IP Camera Interface − Plug-and-Play Manual: You can disable the PoE interface by selecting Manual while the current channel can be • used as a normal channel and the parameters can also be edited. Input the IP address, the user name, and password of administrator manually, and click OK to add the IP camera.
  • Page 41 2. Click the radio button of each POE channel to switch . You can click the PoE Channel radio button to enable or disable the long network cable mode. ON: Long-distance (100−300 meters) network transmissions via PoE interface. • OFF: Short-distance (<100 meters) network transmission via PoE interface. •...
  • Page 42: Chapter 3 Live View

    Chapter 3 Live View Live View Introduction Live view shows you the video image getting from each camera in real time. The NVR automatically enters Live View mode when powered on. It is also at the very top of the menu hierarchy, thus pressing the ESC many times (depending on which menu you’re on) brings you to the Live View mode.
  • Page 43: Front Panel Operation On Live View

    3.2.1 Front Panel Operation on Live View Table 3-2 Front Panel Operation in Live View Functions Front Panel Operation Show Single Screen Press the corresponding alphanumeric button. E.g. Press 2 to display only the screen for channel 2 Show Multi-Screen Press the PREV/FOCUS button Manually Switch Screens Next screen: right/down direction button.
  • Page 44: Using An Auxiliary Monitor

    3.2.3 Using an Auxiliary Monitor Certain features of the Live View are also available while in an Aux monitor. These features include: Single Screen: Switch to a full screen display of the selected camera. Camera can be selected from a •...
  • Page 45 Figure 47, Digital Zoom Image Settings icon can be selected to enter the Image Settings menu. You can set the image parameters like brightness, contrast, saturation, and hue according to the actual demand. Figure 48, Image Settings−Customize Live View Strategy can be selected to set strategy, including Real-time, Balanced, Fluency. Figure 49, Live View Strategy Face detection function can be used to detect the human faces in live view mode and save in HDD.
  • Page 46: Adjusting Live View Settings

    When there are human faces with the specified size detected in the front of the camera, the device will capture the human face and save in HDD. Move the mouse onto the icon to show the real-time stream information, including frame rate, bitrate, resolution, and stream type.
  • Page 47 switch in Live View. Enable Audio Output: Enables/disables audio output for the selected video output. • Volume: Adjust the volume of live view, playback, and two-way audio for the selected output • interface. Event Output: Designates the output to show event video. •...
  • Page 48: Channel-Zero Encoding

    Figure 53, Stream Type Settings 4) Click Apply to save the settings. 5) (Optional) Click the Copy button to copy the stream type settings of the current camera to other camera(s). Channel-Zero Encoding Purpose Sometimes you need to get a remote view of many channels in real time from a Web browser or CMS (Client Management System) software.
  • Page 49: Setting Ptz Presets, Patrols, And Patterns

    Figure 55, Settings 2. Click the Parameters button to set the parameters. Figure 56, PTZ−General 3. Choose the camera for setting in the Camera drop-down list. 4. Enter the parameters of the camera. All the parameters should be exactly the same as the camera parameters.
  • Page 50: Calling Presets

    Follow the steps to set the Preset location where you want the camera to point to when an event takes place. 1. Enter the Control interface, Menu > Camera > PTZ. Figure 57, Settings 2. Use the directional button to wheel the camera to the location where you want to set the preset; and the zoom and focus operations can be recorded in the preset as well.
  • Page 51: Customizing Patrols

    3. Click the button to show the general settings of the control. Figure 58, Panel−General 4. Click to enter the preset no. in the corresponding text field. 5. Click the Call Preset button to call it. 4.2.3 Customizing Patrols Purpose Patrols can be set to move the to different key points and have it stay there for a set duration before moving on to the next key point.
  • Page 52: Calling Patrols

    Figure 60, Key Point Configuration 4. Configure key point parameters such as the key point no., duration of staying at one key point, and patrol speed. The key point corresponds to the preset. The Key Point No. determines the order in which will follow while cycling through the patrol.
  • Page 53: Customizing Patterns

    4.2.5 Customizing Patterns Purpose Patterns can be set by recording the movement. You can call the pattern to have the move according to the predefined path. 1. Enter the Control interface, Menu > Camera > PTZ. Figure 62, Settings 2. Choose pattern number in the drop-down list. 3.
  • Page 54: Customizing Linear Scan Limit

    Figure 63, Panel−General 3. Click the Call Pattern button to call it. 4. Click the Stop Pattern button to stop calling it. 4.2.7 Customizing Linear Scan Limit Purpose Linear Scan can be enabled to trigger the scan in the horizantal direction in the predefined range. This function is supported by certain models.
  • Page 55: Calling Linear Scan

    Calling Linear Scan Before operating this function, make sure the connected camera supports linear scan NOTE: and is in HIKVISION protocol. Purpose Follow the procedure to call the linear scan in the predefined scan range. 1. Click the button in the lower-right corner of the...
  • Page 56: Ptz Control Panel

    Figure 66, Panel−One-Touch 3. There are three one-touch park types selectable, click the corresponding button to activate the park action. Park (Quick Patrol): The dome starts patrol from predefined preset 1 to preset 32 in order after the • park time. Undefined presets will be skipped. Park (Patrol 1): The dome starts to move according to the predefined patrol 1 path after the park •...
  • Page 57: Chapter 5 Recording Settings

    Figure 67, Panel Table 4-1 Description of the panel icons Icon Icon Description Icon Description Description Direction button and the Zoom+, Focus+, Iris+ Zoom-, Focus-, Iris- auto-cycle button The speed of the Light on/off Wiper on/off movement 3D Positioning Image Centralization Menu Switch to the control...
  • Page 58 Configuring HDD Group If the HDD mode is Group, set the HDD group. For detailed information, see • for Recording. Figure 69, HDD−Advanced 3. Enter the Record settings interface to configure the recording parameters: Menu > Record > Parameters. Figure 70, Recording Parameters 4.
  • Page 59 Figure 71, More Settings Pre-Record: The time you set to record before the scheduled time or event. For example, when • an alarm triggers the recording at 10:00, and if you set the pre-record time as 5 seconds, the camera starts recording at 9:59:55. Post-Record: The time you set to record after the event or the scheduled time.
  • Page 60: Configuring Recording Schedule

    Figure 72, Sub-Stream Parameters 2) Configure the parameters of the camera. 3) Click Apply to save the settings. Configuring Recording Schedule Purpose Set the record schedule, and then the camera automatically starts/stops recording according to the configured schedule. NOTE: In this chapter, we take the record schedule procedure as an example. The same procedure can be applied to configure the schedule for both recording and capture.
  • Page 61 Edit the Schedule Figure 73, Recording Schedule Interface NOTE: All-day continuous recording is configured for the device by factory default. In the message box, choose the day for which you want to set a schedule. Figure 74, Recording Schedule Interface 2.
  • Page 62 5. Select the record type in the drop-down list. NOTE: To enable Motion, Alarm, M | A (motion or alarm), M & A (motion and alarm), and (Video Content Analysis) triggered recording and capture, you must configure the motion detection settings, alarm input settings, or settings as well.
  • Page 63: Configuring Motion Detection Recording

    2. Click the Apply button to validate the settings. 3. (Optional) If the settings can also be used to other channels, click Copy, and then choose the channel to which you want to copy. 4. Click Apply to save the settings. Figure 78, Copy Schedule to Other Channels Configuring Motion Detection...
  • Page 64: Configuring Alarm Triggered Recording

    2) Check the Enable Motion Detection checkbox. 3) Drag and draw the motion detection area with the mouse. If you want to set the motion detection for all the area shot by the camera, click Full Screen. To clear the motion detection area, click Clear.
  • Page 65 Figure 81, Alarm Settings 2. Click Alarm Input. Figure 82, Alarm Settings−Alarm Input 1) Select Alarm Input number and configure alarm parameters. 2) Choose N.O. (normally open) or N.C. (normally closed) for alarm type. 3) Check the checkbox for Setting 4) Click Settings.
  • Page 66: Vca

    7) Click Apply to save settings. 8) Click OK to go back to the upper level menu. 9) Repeat the above steps to configure other alarm input parameters. 10) If the settings can also be applied to other alarm inputs, click Copy and choose the alarm input number.
  • Page 67: Manual Recording

    Figure 85, Settings Alarm 2. Configure the detection rules for events. For details, refer to 3. Click the icon to configure the alarm linkage actions for the events. 4. Select Trigger Channel tab, and select one or more channels which will start to record when alarm is triggered.
  • Page 68: Configuring Holiday Recording

    recording and continuous capture, you need to manually cancel the record and capture. The manual recording and manual continuous capture is prior to the scheduled recording and capture. 1. Enter the Manual settings interface, Menu > Manual, or press the REC/SHOT button on the front panel. Figure 87, Manual Record 2.
  • Page 69 Figure 88, Holiday Settings 2. Enable Edit Holiday schedule. 1) Click to enter the Edit interface. Figure 89, Edit Holiday Settings 2) Check the Enable Holiday checkbox. 3) Select Mode from the drop-down list. 4) There are three different modes for the date format to configure holiday schedule. 5) Set the start and end date.
  • Page 70: Configuring Redundant Recording

    Configuring Redundant Recording Purpose Enabling redundant recording, which means saving the record files and captured pictures not only in the R/W HDD, but also in the redundant HDD, to effectively enhance the data safety and reliability. 1. Enter the HDD Information interface, Menu > HDD. Figure 90, HDD General 2.
  • Page 71: Configuring Hdd Group For Recording

    Figure 92, Record Parameters 3) Select Camera you want to configure in the drop-down list. 4) Check the checkbox of Redundant Record/Capture. 5) Click OK to save settings and back to the upper level menu. Repeat the above steps to configure other channels.
  • Page 72: 5.10 Files Protection

    Click Apply, and in the -up message box, click Yes to save your settings. level Click OK to go back to the upper menu. more Repeat the above steps to configure HDD groups. 7. Choose the Channels that you want to save the record files in the HDD group. 1) Select Advanced on the left bar.
  • Page 73 Figure 95, Normal/Smart Playback 3. During playback, click the button to lock the current recording file. NOTE: In the multi-channel playback mode, clicking the button will lock all the record files related to the playback channels. 4. You can click the button to pop up the file management interface.
  • Page 74: Setting Hdd Property To Read-Only

    Figure 97, Export 2. Select the channels you want to search by checking the checkbox(es). 3. Configure the record type, file type, and start/end time. 4. Click Search to show the results. Figure 98, Export−Search Result 5. Protect the record files. 1) Find the record files you want to protect, and then click the icon, which will turn to...
  • Page 75: Chapter 6 Playback

    Figure 100,, HDD General 2. Click to edit the HDD you want to protect. Figure 101, HDD General- Editing To edit HDD property, you need to set the storage mode of the HDD to Group. See NOTE: Managing HDD Group. 3.
  • Page 76: Playing Back By Normal Search

    Choose a channel in live view mode and click the button in the quick setting toolbar. In instant playback mode, only record files recorded during the last five minutes on this NOTE: channel will be played back. Figure 102, Instant Playback Interface 6.1.2 Playing Back by Normal Search Playback by Channel...
  • Page 77 Playback by Time Purpose Play back video files recorded in specified time duration. Multi-channel simultaneous playback and channel switch are supported. 1. Enter playback interface, Menu > Playback. 2. Select the Normal/Smart in the drop-down list on the top-left side. 3.
  • Page 78: Playing Back By Smart Search

    Figure 106, Playback Toolbar You can click the channel(s) to execute simultaneous playback of multiple channels. NOTE: indicates start/end time of the recorded video files. Playback progress bar: use the mouse to click any point of the progress bar or drag the progress bar to locate specific frames....
  • Page 79 4. Select a date in the calendar and click the button on the left toolbar to play the video file. Figure 107, Playback by Smart Search 5. Click the radio button to switch to the playback by smart search. 6. Set the rules and areas for smart search line crossing detection,...
  • Page 80: Playing Back By Event Search

    6.1.4 Playing Back by Event Search Purpose Play back record files on one or several channels searched out by event type (e.g., alarm input, motion detection, and VCA). 1. Enter the Playback interface, Menu > Playback. 2. Select the Event in the drop-down list on the top-left side. 3.
  • Page 81 Figure 110, Synch Playback Interface 9. Enter the playback interface. The toolbar in the bottom of the playback interface can control the playing process. Figure 111, Interface of Playback by Event You can click the button to select the previous or next event. Refer to Table 6.1 for the description of buttons on the toolbar.
  • Page 82: Playing Back By Tag

    6.1.5 Playing Back by Tag Purpose Video tags allow you to record related information such as people and locations of a certain time point during playback. You can use video tag(s) to search for record files and position time point. Before Playing Back by Tag 1.
  • Page 83 Figure 113, Tag Management Interface Playing Back by Tag 1. Select the Tag from the drop-down list in the Playback interface. 2. Select the stream to Main Stream or Sub Stream. 3. Choose channels, edit start time and end time, and then click Search to enter Search Result interface. You can enter a keyword in the textbox to search for the tag on your NOTE:...
  • Page 84: Playing Back By System Logs

    6.1.6 Playing Back by System Logs Purpose Play back record file(s) associated with channels after searching system logs. 1. Enter Log Information interface, Menu > Maintenance > Log Information. 2. Click the Log Search tab to enter Playback by System Logs. 3.
  • Page 85: Playing Back External File

    Figure 116, Result of System Log Search 5. Playback interface. The toolbar in the bottom part of Playback interface can be used to control the playing process. Figure 117, Interface of Playback by Log 6.1.7 Playing Back External File Purpose Perform the following steps to look up and play back files in the external devices.
  • Page 86: Auxiliary Playback Functions

    Figure 118, Interface of External File Playback Auxiliary Playback Functions 6.2.1 Playing Back Frame-by-Frame Purpose Play video files frame-by-frame, to check video image details when abnormal events happen. Go to Playback interface. If you choose playback of the record file: click the button until the speed changes to Single frame, where one click on the playback screen will play back one frame.
  • Page 87: Fast View

    Figure 119, Thumbnails View NOTE: The thumbnail view is supported only in the 1x single-camera playback mode. 6.2.3 Fast View You can hold the mouse to drag on the time bar to fast view the video files. 1. Enter the playback interface and start to play the video files. 2.
  • Page 88: File Management

    Figure 120, Draw Area for Digital Zoom 3. Right-click the image to exit the digital zoom interface. 6.2.5 File Management You can manage the video clips, captured pictures in playback, locked files, and tags you have added in the playback mode. 1.
  • Page 89: Chapter 7 Backup

    Chapter 7 Backup Backing up Record Files 7.1.1 Quick Export Purpose Export record files to backup device(s) quickly. 1. Enter Video Export interface, Menu > Export > Normal. 2. Choose the channel(s) you want to back up, and click Quick Export button. The time duration of record files on a specified channel cannot exceed one day.
  • Page 90: Backing Up By Normal Video Search

    Figure 123, Quick Export using USB1-1 Figure 124, Export Finished 5. Check backup result. 6. Choose the record file in the Export interface, and click the button to check it. NOTE: The Player player.exe will be exported automatically during record file export. Figure 125, Checkup of Quick Export Result Using USB1-1 7.1.2 Backing up by Normal Video Search...
  • Page 91 writer), or a SATA writer. Backup Using USB Flash Drives and USB HDDs 1. Enter the Export interface, Menu > Export > Normal. 2. Select the cameras to search. 3. Set search condition, and click the Search button to enter the search result interface. The matched video files or pictures are displayed in Chart or List display mode.
  • Page 92 Figure 127, Result of Normal Video Search for Backup 5. Export the video files or picture files. Click the Export All button to export all the files, or you can select recording files you want to back • up, and click the Export button to enter the Export interface. NOTE: If the inserted USB device is not recognized: 1.
  • Page 93: Backing Up By Event Search

    Figure 129, Export Finished NOTE: The backup of video files using USB writer or SATA writer has the same operating instructions. Please refer to steps described above. 7.1.3 Backing up by Event Search Purpose Back up event-related record files using USB devices (USB flash drives, USB HDDs, USB writer), SATA writer, or eSATA HDD.
  • Page 94: Backing Up Video Clips

    Figure 131, Result of Event Search Backing up by Normal Video Search 6. Export the video files. Refer to step 5 of for details. 7.1.4 Backing up Video Clips Purpose You may also select video clips in playback mode to export directly during Playback, using USB devices (USB flash drives, USB HDDs, USB writer), SATA writer, or eSATA HDD.
  • Page 95: Managing Backup Devices

    Managing Backup Devices Management of USB Flash Drives, USB HDDs, and eSATA HDDs 1. Enter the Export interface. Figure 133, Storage Device Management 2. Backup device management. Click New Folder button if you want to create a new folder in the backup device. •...
  • Page 96 Figure 134, Motion Detection Setup Interface 2. Set up detection area and sensitivity. 3. Tick “Enable Motion Detection,” use the mouse to draw detection area(s), and drag the sensitivity bar to set sensitivity. 4. Click the button, and set alarm response actions. 5.
  • Page 97: Setting Sensor Alarms

    Figure 136, Set Arming Schedule of Motion Detection Setting Alarm Response 7. Click Handling tab to set up alarm response actions of motion alarm (refer to Actions 8. If you want to set motion detection for another channel, repeat the above steps or just click Copy in Motion Detection interface to copy the above settings to it.
  • Page 98 Figure 138, Alarm Input Setup Interface 5. (Optional) Enable the one-key disarming for local alarm input 1 (Local<-1). 1) Check the Enable One-Key Disarming checkbox. 2) Click the Settings button to enter the linkage action settings interface. 3) Select the alarm linkage action(s) you want to disarm for the local alarm input. The selected linkage actions include Full Screen Monitoring, Audible Warning, Notify Surveillance Center, Send E-mail, and Trigger Alarm Output.
  • Page 99: Detecting Video Loss Alarm

    10. If necessary, select Linking tab and set linkage of the alarm input. 11. Set linking parameters and click OK to complete the settings of the alarm input. NOTE: Make sure the connected or speed dome supports linkage. Figure 140, Set Linking of Alarm Input 12.
  • Page 100: Detecting Video Tampering Alarm

    Figure 142, Video Loss Setup Interface 2. Set up handling action of video loss. Check the “Enable Video Loss Alarm” checkbox, and click the button to set up handling action of • video loss. 3. Set up arming schedule of the handling actions. 1) Select Arming Schedule tab to set the channel’s arming schedule.
  • Page 101 Purpose Trigger alarm when the lens is covered, and take alarm response action(s). 1. Enter Video Tampering interface of Camera Management, and select a channel for which you want to detect video tampering, Menu > Camera > Video Tampering. Figure 144, Video Tampering Setting Interface 2.
  • Page 102: Handling Exceptions Alarm

    Figure 145, Set Arming Schedule of Video Tampering 4. Select Linkage Action tab to set up alarm response actions of video tampering alarm (refer to Chapter Setting Alarm Response Actions 5. Click the OK button to complete the video tampering settings of the channel.
  • Page 103: Setting Alarm Response Actions

    Figure 146, Exceptions Setup Interface Setting Alarm Response Actions Purpose Alarm response actions will be activated when an alarm or exception occurs, including Event Hint Display, Full Screen Monitoring, Audible Warning (buzzer), Notify Surveillance Center, Trigger Alarm Output, and Send Email. Event Hint Display When an event or exception happens, a hint can be displayed on the lower-left corner of live view image.
  • Page 104 4. Click the OK button to finish settings. Full Screen Monitoring When an alarm is triggered, the local monitor (VGA, HDMI, or BNC monitor) displays in full screen the video image from the alarming channel configured for full screen monitoring. If alarms are triggered simultaneously in several channels, their full-screen images will be switched at an interval of 10 seconds (default dwell time).
  • Page 105: Triggering Or Clearing Alarm Output Manually

    NOTE: Time periods cannot repeat or overlap. Figure 150, Set Arming Schedule of Alarm Output 5. Repeat the above steps to set up arming schedule of other days of a week. You can also use the Copy button to copy an arming schedule to other days. 6.
  • Page 106: Chapter 9 Alarm

    clear all alarm outputs. Figure 152, Clear or Trigger Alarm Output Manually Chapter 9 Alarm The NVR supports the detection alarm (face detection, vehicle detection, line crossing detection intrusion detection, region entrance detection, region exiting detection, unattended baggage detection, object removal detection, audio loss exception detection, sudden change of sound intensity detection, defocus detection) sent by IP camera.
  • Page 107: Line Crossing Detection

    Figure 153, Face Detection 3. Set the detection type to Face Detection. 4. Check the Enable checkbox to enable this function. 5. Click to enter the face detection settings interface. Configure the trigger channel, arming Setting Motion schedule, and linkage action for the face detection alarm.
  • Page 108 4. Set the detection type to Line Crossing Detection. 5. Check the Enable checkbox to enable this function. 6. Click to configure the trigger channel, arming schedule, and linkage actions for the line crossing detection alarm. 7. Click the Rule Settings button to set the line crossing detection rules.
  • Page 109: Intrusion Detection

    Figure 156, Draw Line for Line Crossing Detection 10. Click Apply to activate the settings. Intrusion Detection Purpose Intrusion detection detects people, vehicles, or other objects that enter and loiter in a pre-defined virtual region, and certain actions can be taken when the alarm is triggered. 1.
  • Page 110: Region Entrance Detection

    region and occupies half of the whole region, the alarm is triggered. Figure 157, Set Intrusion Crossing Detection Rules 3) Click-OK to save the rule settings and go back to the line crossing detection settings interface. 8. Click and draw a quadrilateral in the preview window by specifying four vertexes of the detection region, and right click to complete drawing.
  • Page 111: Region Exiting Detection

    3. (Optional) Click the Save Picture checkbox to save the captured detection pictures. 4. Set the detection type to Region Entrance Detection. 5. Check the Enable checkbox to enable this function. 6. Click to configure the trigger channel, arming schedule, and linkage actions for the line crossing detection alarm.
  • Page 112: Unattended Baggage Detection

    Unattended Baggage Detection Purpose Unattended Baggage Detection detects objects such as baggage, purses, dangerous materials, etc. left in a pre-defined region, and a series of actions can be taken when an alarm is triggered. Intrusion Detection Refer to for operating steps to configure unattended baggage NOTE: detection.
  • Page 113: Sudden Scene Change Detection

    Figure 160, Set Audio Exception Detection Rules 1) Check the Audio Input Exception checkbox to enable the audio loss detection function. 2) Check the Sudden Increase of Sound Intensity Detection checkbox to detect a steep rise in sound in the surveillance scene. You can set the detection sensitivity and threshold. Sensitivity: Range [1−100], the smaller the value, the more severe the change must be to •...
  • Page 114: Pir Alarm

    The Sensitivity in the Rule Settings ranges from 1 to 100, and the higher the value, the more easily the defocus image can trigger the alarm. 9.11 PIR Alarm Purpose (Passive Infrared) alarm is triggered when an intruder moves within the detector’s field of view. The heat energy dissipated by a person, or any other warm blooded creature such as dogs, cats, etc., can be detected.
  • Page 115 Figure 161, Face Search 3. Specify the start time and end time for searching captured face pictures or video files. 4. Click Search to start searching. The search results of face detection pictures are displayed in a list or in a chart. Figure 162, Face Search Interface...
  • Page 116: Behavior Search

    7. (Optional) Click Export to export all face pictures to the storage device. Backup NOTE: Refer to for operation of exporting files. Figure 163, Export Files 10.2 Behavior Search Purpose The behavior analysis detects a series of suspicious behavior based on detection, and certain linkage methods will be enabled if the alarm is triggered.
  • Page 117: Chapter 11 Network Settings

    4. Select the detection type from the drop-down list, including the line crossing detection, intrusion detection, unattended baggage detection, object removal detection, region entrance detection, region exiting detection, parking detection, loitering detection, people gathering detection, and fast moving detection. 5. Click Search to start searching. The search results are displayed in list or in chart form. Figure 165, Behavior Search Results...
  • Page 118: Configuring Advanced Settings

    Figure 166, Network Settings Interface 3. In the General Settings interface, you can configure Working Mode, NIC Type, IPv4 Address, IPv4 Gateway, MTU, DNS, DHCP, and DNS Server. The valid value range of MTU is 500−9676. NOTE: If the DHCP server is available, you can click the DHCP checkbox to automatically obtain an IP address and other network settings from that server.
  • Page 119 Purpose www.hik-connect.com Hik-Connect is a mobile phone application and service platform page ( ) to access and manage your connected DVR. It offers convenient remote access to the surveillance system. NOTE: Hik-Connect can be enabled via operation on SADP software, GUI, and a Web browser. We introduce the operation steps on GUI in this section.
  • Page 120 check the checkbox before enabling it. 3. (Optional) Check the Custom checkbox and input the Server Address. 4. (Optional) Check the Enable Stream Encryption checkbox. After this feature is enabled, the verification code is required for remote access and live view. NOTE: You can use the scanning tool of your phone to quickly get the code of the device by scanning the QR code below.
  • Page 121: Configuring Ddns

    Figure 171, QR Code for Android Users www.hik-connect.com Hik- Refer to the help file on the official Website ( ) and the NOTE: Connect Mobile Client User Manual for adding the device to Hik-Connect and more operation instructions. 11.2.2 Configuring DDNS Purpose You can set the Dynamic DNS (DDNS) for network access.
  • Page 122: Configuring Pppoe

    Figure 173, PeanutHull Settings Interface NO-IP • 1) Enter the account information in the corresponding fields. Refer to the DynDNS settings. 2) Enter Server Address for NO-IP. 3) In the Device Domain Name text field, enter the domain obtained from the NO-IP Website (www.no-ip.com).
  • Page 123: Configuring Ntp Server

    4. Enter User Name, and Password for PPPoE access. NOTE: The User Name and Password should be assigned by your ISP. 5. Click the Apply button to save and exit the interface. 6. After successful settings, the system asks you to reboot the device to enable the new settings, and the PPPoE dial-up is automatically connected after reboot.
  • Page 124: Configuring More Settings

    2. Select the SNMP tab to enter the SNMP Settings interface. Figure 177, SNMP Settings Interface 3. Check the SNMP checkbox to enable this feature. 4. The enabling of SNMP may cause security problems. Click Yes to continue or No to cancel operation. Figure 178, SNMP Settings Interface...
  • Page 125: Configuring Https Port

    The Alarm Host IP refers to the IP address of the remote PC on which the CMS (Client Management System) software (e.g., iVMS-4200) is installed, and the Alarm Host Port must be the same as the alarm monitoring port configured in the software (default port is 7200). Multicast IP: The multicast can be configured to realize live view for more than the maximum •...
  • Page 126 3. Enter the HTTPS settings interface, Configuration > Network > Advanced Settings > HTTPS. 4. Create the self-signed certificate or authorized certificate. Figure 181, HTTPS Settings OPTION 1: Create the self-signed certificate • 1) Click the Create button to create the following dialog box. Figure 182, Create Self-signed Certificate 2) Enter the country, host name/IP, validity, and other information.
  • Page 127: Configuring E-Mail

    OPTION 3: Install the available certificate • 1) Click Browse to locate the certificate file from your local directory. 2) Click Install to install the certificate. Figure 183, Install Available Certificate 5. There will be the certificate information after you successfully create and install the certificate. Figure 184, Installed Certificate Property 6.
  • Page 128 Figure 185, Network Settings Interface 3. Click Apply to save the settings. 4. Select the E-mail tab to enter the E-mail Settings interface. Figure 186, E-Mail Settings Interface 5. Configure the following e-mail settings: Enable Server Authentication (optional): Check the checkbox to enable the server authentication •...
  • Page 129: Configuring Nat

    Receiver: The name of user to be notified Receiver’s Address: The e-mail address of user to be notified Enable Attached Picture: Check the Enable Attached Picture checkbox if you want to send e-mail • with attached alarm images. The interval is the time of two adjacent alarm images. You can also set SMTP port and enable SSL here.
  • Page 130 If you select Auto, the Port Mapping items are read-only, and the external ports are set by the router automatically. 1) Select Auto in the drop-down list of Mapping Type. 2) Click Apply button to save the settings. 3) You can click Refresh button to get the latest status of the port mapping. Figure 188, UPnP™...
  • Page 131: 11.2.10 Configuring Virtual Host

    Figure 190, UPnP™ Settings Finished-Manual 5. Enter the virtual server setting page of router; fill in the blank of Internal Source Port with the internal port value, the blank of External Source Port with the external port value, and other required contents. NOTE: Each item should be corresponding with the device port, including server port, http port, RTSP port, and https port.
  • Page 132: Checking Network Traffic

    3. Enter the NVR’s IP camera management interface. The Connect column appears on the right-most side of the camera list. 11.3 Checking Network Traffic Purpose You can check the network traffic to obtain real-time information of the NVR such as linking status, MTU, sending/receiving rate, etc.
  • Page 133: Exporting Network Packet

    window. If the testing is failed, the error message box will pop up as well. Figure 195, Testing Result of Network Delay and Packet Loss 11.4.2 Exporting Network Packet Purpose By connecting the NVR to a network, the captured network data packet can be exported to a USB flash disk, SATA/eSATA, DVD-R/W, or other local backup device.
  • Page 134: Checking Network Statistics

    Click the Status button on the lower-right corner of the page. Figure 198, Network Status Checking If the network is normal, the following message box pops out. Figure 199, Network Status Checking Result If the message box pops out with other information instead of this one, you can click the Network button to show the quick setting interface of the network parameters.
  • Page 135: Chapter 12 Hdd Management

    Figure 200, Network Stat. Interface 3. Check the bandwidth of IP Camera, bandwidth of Remote Live View, bandwidth of Remote Playback, bandwidth of Net Receive Idle, and bandwidth of Net Send Idle. 4. You can click Refresh to get the newest status. Chapter 12 HDD Management 12.1 Initializing HDDs...
  • Page 136: Managing Network Hdd

    Figure 203, Confirm Initialization 5. Select the OK button to start initialization. Figure 204, Status changes to Initializing Uninitialized Normal 6. After the HDD has been initialized, the status of the HDD will change from Figure 205, HDD Status Changes to Normal Initializing the HDD will erase all data on it.
  • Page 137 Figure 207, HDD Information Interface 3. Add the allocated NetHDD. 4. Set the type to NAS or IP SAN. 5. Configure the NAS or IP SAN settings. Add NAS Disk • 1) Enter the NetHDD IP address in the text field. 2) Click the Search button to search for available NAS disks.
  • Page 138: Managing Hdd Groups

    2) Click the Search button to search for available IP SAN disks. 3) Select the IP SAN disk from the list shown. 4) Click the OK button to add the selected IP SAN disk. NOTE: Up to 1 IP SAN disk can be added. Figure 209, Add IP SAN Disk 6.
  • Page 139 Figure 211, Storage Mode Interface 3. Click the Apply button, and the following Attention box will pop up. Figure 212, Attention for Reboot 4. Click the Yes button to reboot the device to activate the changes. 5. After rebooting device, enter the HDD Information interface, Menu > HDD > General. 6.
  • Page 140: Setting Hdd Property

    12.3.2 Setting HDD Property Purpose The HDD property can be set to redundancy, read-only, or read/write (R/W). Before setting the HDD property, set the storage mode to Group (refer to steps 1−4 of Chapter Setting HDD Groups ). An HDD can be set to read-only to prevent important recorded files from being overwritten when the HDD becomes full in overwrite recording mode.
  • Page 141 Figure 216, Storage Mode Settings Interface 3. Select a camera for which you want to configure quota. 4. Enter the storage capacity in the Max. Record Capacity (GB) and Max. Picture Capacity (GB) text fields. Figure 217, Configure Record/Picture Quota 5.
  • Page 142: Configuring Disk Clone

    NOTE: If the quota capacity is set to , then all cameras will use the total capacity of the HDD for record and picture capture. 12.5 Configuring Disk Clone Purpose If the S.M.A.R.T. detection result declares the HDD is abnormal, you can choose to clone all the data on the HDD Detection HDD to an inserted eSATA disk manually.
  • Page 143: Checking Hdd Status

    5. Click the Clone button and a message box pops up. Figure 221, Message Box for Disk Clone 6. Click the Yes button to continue. You can check the clone progress in the HDD status. Figure 222, Check Disk Clone Progress 12.6 Checking HDD Status Purpose...
  • Page 144: Hdd Detection

    Checking HDD Status in HDD Information Interface 3. Enter the System Information interface, Menu > Maintenance > System Info. 4. Click the HDD tab to view the status of each HDD displayed on the list. Figure 224, View HDD Status (2) 12.7 HDD Detection Purpose...
  • Page 145 Figure 225, S.M.A.R.T. Settings Interface The related S.M.A.R.T. information is shown on the interface. You can choose self-test types as Short Test, Expanded Tes, or Conveyance Test. Click the start button to start the S.M.A.R.T. HDD self-evaluation. NOTE: If you want to use the HDD even when the S.M.A.R.T. checking has failed, check the Continue to use the disk when self-evaluation is failed checkbox.
  • Page 146: Configuring Hdd Error Alarms

    Figure 226, Click the Detect Button To Start the Detection. You can click Error info button to see the detailed damage information. You can also pause/resume or cancel the detection. 12.8 Configuring HDD Error Alarms Purpose Uninitialized Abnormal You can configure the HDD error alarms when the HDD status is 1.
  • Page 147: Chapter 13 Camera Settings

    the list below. 5. Click the Apply button to save the settings. Chapter 13 Camera Settings 13.1 Configuring OSD Settings Purpose You can configure the OSD (On-screen Display) settings for the camera, including date/time, camera name, etc. 1. Enter the OSD Configuration interface, Menu > Camera > OSD. 2.
  • Page 148: Configuring Video Parameters

    3. Click the Enable Privacy Mask checkbox to enable this feature. Figure 229, Privacy Mask Settings Interface 4. Use the mouse to draw a zone on the window. The zones will be marked with different frame colors. NOTE: Up to four privacy masks zones can be configured, and the size of each area can be adjusted.
  • Page 149: Chapter 14 Nvr Management And Maintenance

    Figure 231, Image Settings Interface 2. Select the camera to set image parameters. 3. Adjust the slider or click on the up/down arrow to set the value of the brightness, contrast, or saturation. 4. Select the Enable Rotate function to Clockwise 270 degrees or OFF. When OFF is selected, the image is restored to original.
  • Page 150: Searching And Exporting Log Files

    XXXXXXXXXXXXXXXXX Figure 232, Device Information Interface NOTE: You can add the device to your mobile client software (iVMS-4500) by scanning the QR Code. 14.2 Searching and Exporting Log Files Purpose The NVR’s operation, alarm, exception, and information can be stored in log files, which can be viewed and exported at any time.
  • Page 151 Figure 234, Log Search Results NOTE: Up to 2000 log files can be displayed each time. 5. You can click the button of each log or double click it to view its detailed information. You can also click the button to view the related video files if available. Figure 235, Log Details 6.
  • Page 152: Importing/Exporting Ip Camera Info

    Figure 236, Export Log Files 7. Select the backup device from the Device Name drop-down list. 8. Select the format of the log files to be exported. Up to 15 formats are selectable. 9. Click the Export to export the log files to the selected backup device. You can click the New Folder button to create a new folder in the backup device, or click the Format button to format the backup device before log export.
  • Page 153: Importing Configuration File

    Before You Start Insert a USB flash disk into the device. For importing the configuration file, the configuration file must be available on the USB flash disk. 1. Enter the Export Configuration File interface, Menu > Maintenance > Export. Figure 237, Import/Export Config File 2.
  • Page 154: Upgrading System

    14.5 Upgrading System Purpose The firmware on your NVR can be upgraded by a local backup device or remote FTP server. 14.5.1 Upgrading by Local Backup Device 1. Connect your NVR with a local backup device where the update firmware file is located. 2.
  • Page 155: Restoring Default Settings

    Figure 239, FTP Upgrade Interface 3. Enter the FTP Server Address in the text field. 4. Click the Upgrade button to start upgrading. 5. After the upgrading is complete, reboot the NVR to activate the new firmware. 14.6 Restoring Default Settings 1.
  • Page 156 1. Enter the General Settings interface, Menu > Configuration > General. 2. Select the General tab. Figure 241, General Settings Interface 3. Configure the following settings: English Language: The default language used is • Output Standard: Select the output standard to NTSC or PAL, which must be the same as the video •...
  • Page 157: Configuring Dst Settings

    15.2 Configuring DST Settings 1. Enter the General Settings interface, Menu >Configuration>General 2. Choose DST Settings tab. Figure 242, DST Settings Interface You can check the checkbox before the Auto DST Adjustment item, or you can manually check the Enable DST checkbox, and then you choose the date of the DST period.
  • Page 158: Managing User Accounts

    4. Click the Apply button to save the settings. 15.4 Managing User Accounts Purpose Administrator Administrator admin There is a default account in the NVR: . The user name is and the Administrator password is set when you start the device for the first time. The has the permission to add and delete users and configure user parameters.
  • Page 159 Password: Set the password for the user account. • STRONG PASSWORD RECOMMENDED − We highly recommend that you create a strong password of your own choosing (using a minimum of eight characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product.
  • Page 160 Figure 247, User Permission Settings Interface 6. Set the operating permission of Local Configuration, Remote Configuration, and Camera Configuration for the user. Local Configuration • Local Log Search: Searching and viewing NVR logs and system information Local Parameters Settings: Configuring parameters, restoring factory default parameters, and importing/exporting configuration files Local Camera Management: Add, delete, and edit IP cameras Local Advanced Operation: Operating HDD management (initializing HDD, setting HDD property),...
  • Page 161: Deleting A User

    Remote Shutdown/Reboot: Remotely shut down or reboot the NVR Camera Configuration • Remote Live View: Remotely view live video of selected camera(s) Local Manual Operation: Locally start/stop manual recording and alarm output of selected camera(s) Remote Manual Operation: Remotely start/stop manual recording and alarm output of selected camera(s) Local Playback: Locally play back recorded files of selected camera(s).
  • Page 162: Editing A User

    15.4.3 Editing a User For added user accounts, you can edit the parameters. 1. Enter the User Management interface, Menu > Configuration > User. 2. Select the user to be edited from the list. 3. Click the icon to enter the Edit User interface. Figure 249, Edit User (Operator/Guest) Figure 250, Edit User (admin) 4.
  • Page 163 Admin: You are allowed only to edit the password and MAC address. Check the Change Password • checkbox if you want to change the password, input the correct old password and the new password in the Password and Confirm text fields. STRONG PASSWORD RECOMMENDED −...
  • Page 164: Chapter 16 Appendix

    Chapter 16 Appendix 16.1 Glossary Dual Stream: Dual stream is a technology used to record high resolution video locally while • transmitting a lower resolution stream over the network. The two streams are generated by the NVR, with the main stream having a maximum resolution of 4CIF and the sub-stream having a maximum resolution of CIF.
  • Page 165 7. Check if the fault is solved by steps 1 to 3. 8. If it is solved, finish the process. If not, contact an engineer from Hikvision for further processing. There is an audible warning sound “Di-Di-Di-DiDi” after a new bought NVR starts up....
  • Page 166 6. If it is solved, finish the process, if not, contact an engineer from Hikvision for further processing. The status of the added IP camera displays as “Disconnected” when it is connected through Private • Protocol. Select “Menu > Camera > Camera > IP Camera” to get the camera status....
  • Page 167 5. Check if the fault is solved by the steps 1 to 4. If it is solved, finish the process. If not, contact an engineer from Hikvision for further processing. No monitor connected to the NVR locally, and when you manage the IP camera to connect with the •...
  • Page 168 “X” means the selected window has no image output. 3. Check if the fault is solved by the above steps. If it is solved, finish the process. If not, contact an engineer from Hikvision for further processing. Live view is stuck when video output locally. Possible Reasons:...
  • Page 169 4. Check if the fault is solved by the above steps. If it is solved, finish the process. If not, contact an engineer from Hikvision for further processing. When using the NVR to get the live view audio, there is no sound or there is too much noise, or the •...
  • Page 170 4. Check if the fault is solved by the above steps. If it is solved, finish the process. If not, contact an engineer from Hikvision for further processing. The image gets stuck when the NVR is playing back by single or multi-channel. Possible Reasons:...
  • Page 171 Select “Menu > HDD > General” to view the HDD status, and verify the HDD is detected and can be read and written normally. 13. Check if the fault is solved by the above steps. If it is solved, finish the process. If not, contact an engineer from Hikvision for further processing. NVR User Manual 061220NA...

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