HIKVISION DS-9616NI-I8 User Manual
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HIKVISION DS-9616NI-I8 User Manual

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  • Page 1 Network Video Recorder User Manual...
  • Page 2 INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS.

  • Page 3: Regulatory Information

    Network Video Recorder User Manual Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC compliance: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
  • Page 4 Network Video Recorder User Manual Applicable Models This manual is applicable to the models listed in the following table. Series Model DS-9608NI-I8 DS-9616NI-I8 DS-9600NI-I8 DS-9632NI-I8 DS-9664NI-I8 DS-9616NI-I16 DS-9600NI-I16 DS-9632NI-I16 DS-9664NI-I16 DS-7608NI-I2 DS-7600NI-I2 DS-7616NI-I2 DS-7632NI-I2 DS-7608NI-I2/8P DS-7600NI-I2/P DS-7616NI-I2/16P DS-7632NI-I2/16P DS-7708NI-I4 DS-7700NI-I4...
  • Page 5 Network Video Recorder User Manual Symbol Conventions The symbols that may be found in this document are defined as follows. Symbol Description Provides additional information to emphasize or supplement important points of the main text. Indicates a potentially hazardous situation, which if not avoided, could result in equipment damage, data loss, performance degradation, or unexpected results.

  • Page 6: Safety Instructions

    Network Video Recorder User Manual Safety Instructions  Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user.  In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region.

  • Page 7: Product Key Features

    Network Video Recorder User Manual Product Key Features General  Connectable to network cameras, network dome and encoders  Connectable to the third-party network cameras like Acti, Arecont, Axis, Bosch, Brickcom, Canon, Panasonic, Pelco, Samsung, Sanyo. Sony, Vivotek and Zavio, and cameras that adopt ONVIF or PSIA protocol ...
  • Page 8 Network Video Recorder User Manual  8 network disks (NAS/IP SAN disk)  S.M.A.R.T. and bad sector detection  HDD group management  Supports HDD standby function  HDD property: redundancy, read-only, read/write (R/W)  HDD quota management; different capacities can be assigned to different channels ...
  • Page 9 Network Video Recorder User Manual  Supports playback by transcoded stream  Manual capture, continuous capture of video images and playback of captured pictures  Supports enabling H.264+ to ensure high video quality with lowered bitrate Files Management  Search and export vehicle detection files and human appearance files ...
  • Page 10 Network Video Recorder User Manual  Support access by Hik-Connect  Remote Web browser access by HTTPS ensures high security  ANR (Automatic Network Replenishment) function is supported, which enables the IP camera to save the recording files in the local storage when the network is disconnected, and synchronizes the files to the device when the network is resumed ...

  • Page 11: Table Of Contents

    Network Video Recorder User Manual TABLE OF CONTENTS Chapter 1 Introduction ........................18 1.1 Front Panel ........................18 1.1.1 DS-9600NI Series ..................... 18 1.1.2 DS-7700NI Series ..................... 22 1.1.3 DS-7600NI Series ..................... 24 1.1.4 DS-8600NI Series ..................... 24 1.2 IR Remote Control Operations ..................28 1.3 USB Mouse Operation ......................
  • Page 12 Network Video Recorder User Manual 3.2.2 Add Non-PoE IP Cameras ..................54 3.2.3 Configure PoE Interface ..................55 3.3 Enable the H.265 Stream Access ..................56 3.4 Upgrade the IP Camera ....................56 3.5 Configure the Customized Protocols ................57 Chapter 4 Camera Settings ......................
  • Page 13 Network Video Recorder User Manual 6.3.8 Call Linear Scan ....................... 77 6.3.9 One-Touch Park ....................... 77 6.4 Auxiliary Functions ......................78 Chapter 7 Storage ..........................79 7.1 Storage Device Management ................... 79 7.1.1 Install the HDD ......................79 7.1.2 Add the Network Disks .................... 79 7.1.3 Configure eSATA for Data Storage ................
  • Page 14 Network Video Recorder User Manual 8.3 Delete an Array ....................... 100 8.4 Check and Edit Firmware ....................101 Chapter 9 File Management ......................102 9.1 Search and Export All Files ..................... 102 9.1.1 Search Files......................102 9.1.2 Export Files ......................102 9.2 Search and Export Human Files ..................
  • Page 15 Network Video Recorder User Manual 10.2.8 POS Information Overlay ..................118 Chapter 11 Event and Alarm Settings ..................119 11.1 Configure Arming Schedule ..................119 11.2 Configure Alarm Linkage Actions ................. 119 11.3 Configure Motion Detection Alarms ................121 11.4 Configure Video Loss Alarms ..................123 11.5 Configure Video Tampering Alarms ................
  • Page 16 Network Video Recorder User Manual 13.1 People Counting ......................149 13.2 Heat Map ........................149 Chapter 14 POS Configuration ....................151 14.1 Configure POS Settings ....................151 14.1.1 Configure POS Connection .................. 151 14.1.2 Configure POS Text Overlay ................. 155 14.2 Configure POS Alarm ....................
  • Page 17 Network Video Recorder User Manual 17.3.2 Configure Security Questions ................179 17.4 Reset Password......................180 17.4.1 Reset Password by GUID ..................180 17.4.2 Reset Password by Security Questions ............... 181 Chapter 18 System Service Maintenance ................... 182 18.1 Storage Device Maintenance ..................182 18.1.1 Configure Disk Clone ...................
  • Page 18 Network Video Recorder User Manual Version 3.4.91......................... 208 Version 3.4.90......................... 208 Version 3.4.80......................... 209 Version 3.4.70 ......................... 209 Version 3.4.6 ........................209 Version 3.4.2 ........................209 Version 3.3.9 ........................210 Version 3.3.7 ........................210 Version 3.3.6 ........................210 Version 3.3.4 ........................210 20.4 List of IP Cameras Connected to PoE by Long Network Cable (100 - 300 m) ....

  • Page 19: Chapter 1 Introduction

    Network Video Recorder User Manual Chapter 1 Introduction 1.1 Front Panel 1.1.1 DS-9600NI Series Figure 1-1 DS-9600NI-I8 Series Figure 1-2 DS-9600NI-I16 Series...
  • Page 20 Network Video Recorder User Manual Table 1-1 Panel Description No. Name Function Description ALARM Turns red when a sensor alarm is detected. Turns blue when the device is functioning READY properly. Turns blue when device is controlled by an IR remote.
  • Page 21 Network Video Recorder User Manual No. Name Function Description Universal Serial Bus (USB) ports for additional USB Interfaces devices such as USB mouse and USB Hard Disk Drive (HDD). Returns to the previous menu. Presses for arming/disarming the device in live view mode.
  • Page 22 Network Video Recorder User Manual No. Name Function Description Turns on/off PTZ light (if applicable) in PTZ control mode. Switches between play and reverse play in playback mode. Cycles through tab pages. F2/ AUX Switches between channels in synchronous playback mode. Returns to the Main menu (after successful login).

  • Page 23: Ds-7700Ni Series

    Network Video Recorder User Manual No. Name Function Description Plays or pauses the video playing in playback mode. Advances the video by a single frame in single-frame playback mode. Stops/starts auto switch in auto-switch mode. Moves the active selection up and down in a menu.
  • Page 24 Network Video Recorder User Manual Table 1-2 Panel Description No. Name Function Description POWER Turns green when device is powered up. Status Blinks red when HDD is reading/writing. Indicators Blinks green when network connection is functioning Tx/Rx normally. The Enter button is used to confirm selection in menu mode;...

  • Page 25: Ds-7600Ni Series

    Network Video Recorder User Manual 1.1.3 DS-7600NI Series Figure 1-5 DS-7600NI Series Table 1-3 Panel Description No. Name Connections POWER Turns green when device is powered up. Flickers red when data is being read from or written to HDD. Flickers blue when network connection is functioning Tx/Rx properly.
  • Page 26 Network Video Recorder User Manual Turns blue when device is controlled by an IR STATUS remote. Turns red when controlled by a keyboard and purple when IR remote and keyboard is used at the same time. MODEM Flashes red when data is being read from or (not for written to HDD.
  • Page 27 Network Video Recorder User Manual In PTZ control settings, press this button followed by a numeric button to call a PTZ preset. It is also used to turn audio on/off in the Playback mode. The button is used to enter the Playback mode.
  • Page 28 Network Video Recorder User Manual Selects all items on the list when used in a list field. In PTZ control mode, it will turn on/off PTZ F1/ LIGHT light (if applicable). In Playback mode, it is used to switch between play and reverse play.

  • Page 29: Ir Remote Control Operations

    Network Video Recorder User Manual In the Playback mode, the Up and Down button is used to speed up and slow down recorded video. The Left and Right button will select the next and previous video files. In live view mode, these buttons can be used to cycle through channels.
  • Page 30 Network Video Recorder User Manual Batteries (2×AAA) must be installed before operation. The IR remote is set at the factory to control the device (using default Device ID# 255) without any additional steps. Device ID# 255 is the default universal device identification number shared by the devices.
  • Page 31 Network Video Recorder User Manual Figure 1-7 Remote Control Unpairing (Disabling) an IR Remote from a Device To unpair an IR Remote from a device so that the unit cannot control any device functions, proceed as follows: Press the DEV key on the IR Remote. Any existing Device ID# will be erased from the unit’s memory and it will no longer function with the device.
  • Page 32 Network Video Recorder User Manual Table 1-5 IR Remote Functions No. Name Function Description •To Turn Power On: -If User Has Not Changed the Default device Device ID# (255): 1.Press Power On/Off button (1). -If User Has Changed the device Device ID#: 1.Press DEV button.
  • Page 33 Network Video Recorder User Manual See “System Configuration” section. Enable IR Remote: Press DEV button, enter device Device ID# with number keys, press Enter to pair unit with the device Disable IR Remote: Press DEV button to clear Device ID#; unit will no longer be paired with the device Switch to the corresponding channel in Live View or PTZ Control mode...
  • Page 34 Network Video Recorder User Manual Confirm selection in any menu mode Checks checkbox ENTER Play or pause video in Playback mode Advance video a single frame in single-frame Playback mode Stop/start auto switch in auto-switch mode Enter PTZ Control mode Go back to previous screen RESERVED Reserved...
  • Page 35 Network Video Recorder User Manual If the Status indicator on the front panel turns blue, the remote control is operating properly. If the Status indicator does not turn blue and there is still no response from the remote, please check the following: ...

  • Page 36: Usb Mouse Operation

    Network Video Recorder User Manual 1.3 USB Mouse Operation A regular 3-button (Left/Right/Scroll-wheel) USB mouse can also be used with this device. To use a USB mouse: Step 1 Plug USB mouse into one of the USB interfaces on the front panel of the device. Step 2 The mouse should automatically be detected.

  • Page 37: Rear Panel

    Network Video Recorder User Manual 1.4 Rear Panel 1.4.1 DS-9600NI Series Figure 1-8 DS-9600NI-I8 Series Figure 1-9 DS-9600NI-I16 Series...

  • Page 38: Ds-7600Ni Series

    Network Video Recorder User Manual Table 1-7 Panel Description No. Name Description LAN1/LAN2 2 RJ-45 10/100/1000 Mbps self-adaptive Ethernet Interface interfaces provided. LINE IN RCA connector for audio input. AUDIO OUT 2 RCA connectors for audio output. HDMI1/HDMI2 HDMI video output connector. VGA1/VGA2 DB9 connector for VGA output.
  • Page 39 Network Video Recorder User Manual Figure 1-11 DS-7600NI-I2/8P Series The DS-7616NI-I2/16P and DS-7632NI-I2/16P provide 16 network Interfaces with PoE function. Table 1-8 Panel Description No. Name Description Audio In RCA connector for audio input. Audio Out RCA connector for audio output. VGA Interface DB9 connector for VGA output.

  • Page 40: Ds-7700Ni Series

    Network Video Recorder User Manual 1.4.3 DS-7700NI Series Figure 1-12 DS-7700NI-I4 Series Figure 1-13 DS-7700NI-I4/16P Series Figure 1-14 DS-7700NI-I4/24P Series The DS-7708NI-I4/8P provides 8 network Interfaces with PoE function. Table 1-9 Panel Description Name Description LAN Interface 1 network interface provided for DS-7700NI-I4/P and DS-7700NI-K4/P, and 2 network interfaces for DS-7700NI-I4 and DS-7700NI-K4.

  • Page 41: Ds-8600Ni Series

    Network Video Recorder User Manual USB 3.0 interface Universal Serial Bus (USB) ports for additional devices such as USB mouse and USB Hard Disk Drive (HDD). RS-232 Interface Connector for RS-232 devices. DB9 connector for VGA output. Display local video output and menu.
  • Page 42 Network Video Recorder User Manual USB Interface Universal Serial Bus (USB 3.0) ports for additional devices such as USB mouse and USB Hard Disk Drive (HDD). Network 1 10/100/1000 Mbps self-adaptive Ethernet interface Interface Audio In RCA connector for audio input. Audio Out RCA connector for audio output.

  • Page 43: Chapter 2 Getting Started

    Network Video Recorder User Manual Chapter 2 Getting Started 2.1 Start up the Device Purpose: Proper startup and shutdown procedures are crucial to expanding the life of the device. Before you start: Check that the voltage of the extra power supply is the same with the device’s requirement, and the ground connection is working properly.
  • Page 44 Network Video Recorder User Manual Figure 2-1 Activating the Device We highly recommend you create a strong password of your own choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters.) in order to increase the security of your product.

  • Page 45: Configure Login Unlock Pattern

    Network Video Recorder User Manual  After the device is activated, you should properly keep the password.  You can duplicate the password to the IP cameras that are connected with default protocol. 2.3 Configure Login Unlock Pattern You can configure a device login unlock pattern for the admin user. Step 1 After the device is activated, enter the following interface to configure the device unlock pattern.

  • Page 46: Login To The Device

    Network Video Recorder User Manual 2.4 Login to the Device 2.4.1 Log in via Unlock Pattern Only the admin user has permission to unlock the device. Before you Start Configure the unlock pattern before unlocking. Refer to Chapter 2.3 Configure Login Unlock Pattern.

  • Page 47: Start Setup Wizard

    Network Video Recorder User Manual If the device has logged out, you must log in to the device before operating the menu and other functions. Step 1 Select your User Name in the drop-down list. Figure 2-4 Login Interface Step 2 Input password. Step 3 Click Login to log in.
  • Page 48 Network Video Recorder User Manual Figure 2-5 Date and Time Settings Step 2 Set the basic network parameters on the Network Setup interface. Figure 2-6 Network Settings Step 3 Select a HDD and click Init to initialize it as demand on the Hard Disk interface.
  • Page 49 Network Video Recorder User Manual Figure 2-7 HDD Management Step 4 Add IP cameras on the Camera Setup interface. Click Search to search online IP camera. Before adding a camera, make sure the IP camera to be added is in active status. Click Add to add the camera.
  • Page 50 Network Video Recorder User Manual Figure 2-9 Hik-Connect Access Step 6 Enter the Change Password interface to create a new admin password if required. Figure 2-10 Change Password You can enter click the to show the characters input. Check the New Admin Password checkbox. Enter the original password in the Admin Password text field.

  • Page 51: Enter Main Menu

    Network Video Recorder User Manual We highly recommend you create a strong password of your own choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters.) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product.

  • Page 52: System Operation

    Network Video Recorder User Manual System Maintenance: 2.7 System Operation 2.7.1 Log out Purpose: After logging out, the monitor turns to live view mode. To perform any operations, you need to log in again. Step 1 Click on the menu bar. Step 2 Click Logout.

  • Page 53: Chapter 3 Camera Management

    Network Video Recorder User Manual Chapter 3 Camera Management 3.1 Add IP Cameras 3.1.1 Add IP Cameras Manually Purpose: Before you can view live video or record video files, you must add the network cameras to the connection list of the device. Before You Start: Ensure the network connection is valid and the IP camera has been activated.

  • Page 54: Add The Automatically Searched Online Ip Cameras

    Network Video Recorder User Manual Step 5 Click Add to finish adding the IP camera. Step 6 (Optional) Click Continue to Add to continue to add other IP cameras. 3.1.2 Add the Automatically Searched Online IP Cameras Step 1 On the Camera Management interface, click the Online Device panel to expand the Online Device interface.

  • Page 55: Add Poe Cameras

    Network Video Recorder User Manual Follow the steps to add network cameras for device supporting PoE function. 3.2.1 Add PoE Cameras Step 1 Connect PoE cameras to device PoE ports with network cables. Step 2 Go to Camera > Camera > IP Camera to view camera image and information. 3.2.2 Add Non-PoE IP Cameras You can disable the PoE interface by selecting the manual while the current channel can be used as a normal channel and the parameters can also be edited.

  • Page 56: Configure Poe Interface

    Network Video Recorder User Manual 3.2.3 Configure PoE Interface Purpose: When it requires long-distance PoE transmission (100 to 300 m), you can enable long distance mode for the PoE channel. Step 1 Go to Camera > Camera >PoE Settings. Step 2 Enable or disable long network cable mode by selecting Long Distance or Short Distance radio. ...

  • Page 57: Enable The H.265 Stream Access

    Network Video Recorder User Manual  The PoE ports are enabled with the short distance mode by default.  The bandwidth of IP camera connected to the PoE via long network cable (100 to 300 meters) cannot exceed 6 MP. ...

  • Page 58: Configure The Customized Protocols

    Network Video Recorder User Manual 3.5 Configure the Customized Protocols Purpose To connect the network cameras which are not configured with the standard protocols, you can configure the customized protocols for them. The system provides 16 customized protocols. Step 1 Go to More Settings > Protocol at the top taskbar to enter the protocol management interface. Figure 3-5 Protocol Management Step 2 Select the protocol type of transmission and choose the transfer protocols.
  • Page 59 Network Video Recorder User Manual After adding the customized protocols, you can see the protocol name is listed in the drop-down list.

  • Page 60: Chapter 4 Camera Settings

    Network Video Recorder User Manual Chapter 4 Camera Settings 4.1 Configure OSD Settings Purpose You can configure the OSD (On-screen Display) settings for the camera, including date/time, camera name, etc. Step 1 Go to Camera >Display. Step 2 Select the camera from the drop-down list. Step 3 Edit the name in Camera Name.

  • Page 61: Configure Privacy Mask

    Network Video Recorder User Manual 4.2 Configure Privacy Mask Purpose The privacy mask protects personal privacy by concealing parts of the image from view or recording with a masked area. Step 1 Go to Camera >Privacy Mask. Step 2 Select the camera to set privacy mask. Step 3 Click Enable to enable this feature.

  • Page 62: Configure The Image Parameters

    Network Video Recorder User Manual 4.3 Configure the Image Parameters Purpose You can customize the image parameters including the brightness, contrast, and saturation for the Live View and recording effect. Step 1 Go to Camera>Display > Image Settings. Step 2 Select a camera from the drop-down list. Step 3 Adjust the slider or click on the up/down arrow to set the value of the brightness, contrast, or saturation.
  • Page 63 Network Video Recorder User Manual  Exposure: Set the camera exposure time (1/10000 to 1 sec). A larger exposure value results in a brighter image.  Backlight: Set the camera’s wide dynamic range (0 to 100). When the surrounding illumination and the object have large differences in brightness, you should set the WDR value.

  • Page 64: Chapter 5 Live View

    Network Video Recorder User Manual Chapter 5 Live View Live View displays the video image getting from each camera in real time. 5.1 Start Live View Click on the main menu bar to enter the Live View.  Select a window and double click a camera from the list to play the video from the camera in the selected window.

  • Page 65: Positioning

    Network Video Recorder User Manual  The fisheye expansion view feature is supported only by the DS-7600/7700/9600-I (/P) Series.  The connected camera must support the fisheye view. Step 1 In the Live View mode, click to enter the fisheye expansion mode. Step 2 Select the expansion view mode.

  • Page 66: Target Detection

    Network Video Recorder User Manual Step 2 Select the Live View strategy to Real-time, Balanced or Fluency. 5.2 Target Detection In Live View mode, the target detection function can detect a human motoion/face/vechicle/human body during the last 5 seconds and the following 10 seconds. Step 1 In Live View mode, click Target Detection to enter the target detection interface.

  • Page 67: Configure Live View Layout

    Network Video Recorder User Manual Figure 5-3 Live View-General Step 2 Configure the Live View parameters.  Video Output Interface: Select the video output to configure.  Live View Mode: Select the display mode for Live View, e.g., 2*2, 1*5, etc. ...

  • Page 68: Configure Live View Mode

    Network Video Recorder User Manual Figure 5-4 Configure Live View Layout Step 6 Select multiple windows and click to joint the windows. The selected windows must be in rectangle area. Step 7 Click Save. Result: The successfully configured view layout is displayed in the list. Related Operations: ...

  • Page 69: Configure Camera Auto-Switch

    Network Video Recorder User Manual Step 3 Select a constant window-division layout or custom layout from the toolbar. Step 4 Select a division window, and double-click on a camera in the list to link the camera to the window. You can enter the number in the text field to quickly search the camera from the list. You can also click-and-drag the camera to the desired window on the Live View interface to set the camera order.
  • Page 70 Network Video Recorder User Manual Step 2 Set the video output interface to Channel-Zero. Step 3 Go to System>Live View>Channel-Zero. Step 4 Check Enable Channel-Zero Encoding. Figure 5-5 Live View, Channel-Zero Encoding Step 5 Configure the Frame Rate, Max. Bitrate Mode, and Max. Bitrate. The higher frame rate and bitrate settings result in higher bandwidth requirement.

  • Page 71: Chapter 6 Ptz Control

    Network Video Recorder User Manual Chapter 6 PTZ Control 6.1 PTZ Control Wizard Before You Start Make sure the connected IP camera supports the PTZ function and is properly connected. Purpose Follow the PTZ Control Wizard to guide you through the basic PTZ operation. Step 1 Click on the quick settings toolbar of the PTZ camera live view.

  • Page 72: Set Ptz Presets, Patrols, And Patterns

    Network Video Recorder User Manual Step 1 Click on the quick settings toolbar of the PTZ camera’s Live View. The PTZ control panel displays on the right of the interface. Step 2 Click PTZ Parameters Settings to set the PTZ parameters. Figure 6-2 PTZ Parameters Settings Step 3 Edit the PTZ camera parameters.

  • Page 73: Call Presets

    Network Video Recorder User Manual Step 2 The PTZ control panel displays on the right of the interface. Step 3 Use the directional buttons on the PTZ control panel to wheel the camera to the location where you want to set a preset, and the zoom and focus operations can be recorded in the preset as well. Step 4 Click in the lower right corner of Live View to set the preset.

  • Page 74: Set Patrols

    Network Video Recorder User Manual Figure 6-6 Call Preset (2) 6.3.3 Set Patrols Purpose Patrols can be set to move the PTZ to key points and have it stay there for a set duration before moving on to the next key point. The key points are correspond to the presets. Step 1 Click on the quick settings toolbar of the PTZ camera’s Live View.

  • Page 75: Call A Patrol

    Network Video Recorder User Manual Figure 6-9 Key Point Configuration 1) Configure key point parameters. Preset: Determines the order the PTZ will follow while cycling through the patrol. Speed: Defines the speed the PTZ will move from one key point to the next. Duration: Refers to the duration to stay at the corresponding key point.

  • Page 76: Set A Pattern

    Network Video Recorder User Manual The PTZ control panel displays on the right of the interface. Step 2 Click Patrol on the PTZ control panel. Figure 6-11 Patrol Configuration Step 3 Select a patrol in the text field. Step 4 Click Call to start the patrol. Step 5 (Optional) Click Stop to stop the patrol.

  • Page 77: Set Linear Scan Limits

    Network Video Recorder User Manual Follow the procedure to move the PTZ camera according to the predefined patterns. Step 1 Click on the quick settings toolbar of the PTZ camera’s Live View. Step 2 The PTZ control panel displays on the right of the interface. Step 3 Click Pattern to configure pattern.

  • Page 78: Call Linear Scan

    Network Video Recorder User Manual 6.3.8 Call Linear Scan Before operating this function, make sure the connected camera supports the linear scan and is in HIKVISION protocol. Purpose Follow the procedure to call the linear scan in the predefined scan range.

  • Page 79: Auxiliary Functions

    Network Video Recorder User Manual The park time can be set only via the speed dome configuration interface. The default value is 5s by default. Step 3 Click Stop Park (Quick Patrol), Stop Park (Patrol 1), or Stop Park (Preset 1) to inactivate it. 6.4 Auxiliary Functions Before You Start Make sure the connected IP camera supports the PTZ function and is properly connected.

  • Page 80: Chapter 7 Storage

    Network Video Recorder User Manual Chapter 7 Storage 7.1 Storage Device Management 7.1.1 Install the HDD Before starting the device, install and connect an HDD to the device. Refer to the Quick Start Guide for the installation instructions. 7.1.2 Add the Network Disks You can add the allocated NAS or IP SAN disk to the device, and use it as a network HDD.
  • Page 81 Network Video Recorder User Manual Figure 7-1 Add NAS Disk Step 7 Select the NAS disk from the list shown below, or manually enter the directory in the NetHDD Directory text field. Step 8 Click the OK to complete the adding of the NAS disk. Result: After successfully adding the NAS disk, return to the HDD Information menu.

  • Page 82: Configure Esata For Data Storage

    Network Video Recorder User Manual A single IP SAN disk can be added. Figure 7-2 Add IP SAN Disk Step 9 After having successfully added the IP SAN disk, return to the HDD Information menu. The added NetHDD will be displayed in the list. If the installed HDD or NetHDD is uninitialized, select it and click Init for initialization.

  • Page 83: Storage Mode

    Network Video Recorder User Manual Step 3 When the eSATA type is set to Record/Capture, enter the storage device interface. Step 4 Edit the property of the selected eSATA, or initialize it as required. 7.2 Storage Mode 7.2.1 Configure HDD Groups Purpose Multiple HDDs can be managed in groups.
  • Page 84 Network Video Recorder User Manual Step 4 Select the Group number for the current HDD. Step 5 Click OK. Regroup the cameras for HDD if the HDD group number is changed. Step 6 Go to Storage> Storage Mode. Step 7 Check Group tab. Step 8 Select the group No.

  • Page 85: Configure Hdd Quota

    Network Video Recorder User Manual 7.2.2 Configure HDD Quota Purpose Each camera can be configured with an allocated quota for storing recorded files or captured pictures. Step 1 Go to Storage> Storage Mode. Step 2 Check the checkbox of Quota tab. Step 3 Select a camera to set quota.

  • Page 86: Recording Parameters

    Network Video Recorder User Manual When the quota capacity is set to 0, all cameras will use the total capacity of HDD for record and picture capture. Reboot the device to activate the new storage mode settings. 7.3 Recording Parameters 7.3.1 Main Stream The Main Stream refers to the primary stream that affects data recorded to the hard disk drive and will directly determine your recording quality and image size.

  • Page 87: Picture

    Network Video Recorder User Manual 7.3.3 Picture The picture refers to the live picture capture in continuous or event recording type. (Storage > Capture Schedule > Advanced) Picture Quality: set the picture quality to low, medium or high. The higher picture quality results in more storage space requirement.

  • Page 88: Configure Recording Schedule

    Network Video Recorder User Manual Post-record: The time you set to record after the event or the scheduled time. For example, when an alarm triggered recording ends at 11:00, and if you set the post-record time as 5 seconds, it records till 11:00:05. Expired Time: The expired time is period for a recorded file to be kept in the HDD.
  • Page 89 Network Video Recorder User Manual POS: recording triggered by POS and alarm. Step 5 Select a day and click-and-drag the mouse on the time bar to set the record schedule. Figure 7-9 Record Schedule Step 6 Repeat the above steps to schedule recording or capture for other days in the week. The all-day continuous recording is configured for the device by factory default.

  • Page 90: Configure Continuous Recording

    Network Video Recorder User Manual Figure 7-10 Copy Schedule to Other Days Step 8 Click Apply. To enable Motion, Alarm, M | A (motion or alarm), M & A (motion and alarm) and Event triggered recording and capture, you must configure the motion detection settings, alarm input settings and other events as well.

  • Page 91: Configure Event Triggered Recording

    Network Video Recorder User Manual Step 6 Select the recording type to Motion. Step 7 Drag the mouse on the time bar to set the motion detection recording schedule. Refer to Chapter 7.4 Configure Recording Schedule for details. 7.7 Configure Event Triggered Recording You can configure the recording triggered by the motion detection, motion detection and alarm, face detection, vehicle detection, line crossing detection, etc.

  • Page 92: Configure Pos Event Triggered Recording

    Network Video Recorder User Manual 7.9 Configure POS Event Triggered Recording You can configure the recording triggered by the connected POS event, such as the transaction, etc. Step 1 Go to System >POS Settings. Step 2 Configure the POS and select the channel (s) in the Event Linkage to trigger the recording when POS event occurs.
  • Page 93 Network Video Recorder User Manual Step 2 Select a holiday item from the list and click Step 3 Check the Enable to configure the holiday. Figure 7-11 Edit Holiday Settings Edit the holiday name. Select the mode to by date, by week or by month. Set the start and end date of the holiday.

  • Page 94: Configure Redundant Recording And Capture

    Network Video Recorder User Manual 7.12 Configure Redundant Recording and Capture Purpose: Enabling redundant recording and capture, which means saving the record files and captured pictures not only in the R/W HDD but also in the redundant HDD, will effectively enhance the data safety and reliability.
  • Page 95 Network Video Recorder User Manual Figure 7-13 Record Parameters Step 6 Check the checkbox of Redundant Record/Capture. Step 7 Click OK to save settings.

  • Page 96: Chapter 8 Disk Array (Raid)

    Network Video Recorder User Manual Chapter 8 Disk Array (RAID) Purpose A disk array is a data storage virtualization technology that combines multiple physical disk drives into a single logical unit. Also known as a “RAID”, an array stores data over multiple HDDs to provide enough redundancy so that data can be recovered if one disk fails.

  • Page 97: One-Touch Creation

    Network Video Recorder User Manual Step 2 Check Enable RAID. Step 3 Click Apply. Step 4 Reboot the device to have settings take effect. 8.1.2 One-Touch Creation Purpose One-touch configuration creates the disk array. By default, the array type created by one-touch configuration is RAID 5.
  • Page 98 Network Video Recorder User Manual Table 8-1 Create Array Window Step 3 Input the array name. Step 4 Select RAID Level as RAID 0, RAID 1, RAID 5, RAID 6, or RAID 10 as required. Step 5 Select the physical disks to constitute the array. Table 8-2 Required Number of HDDs RAID Level Required Number of HDDs...

  • Page 99: Rebuild An Array

    Network Video Recorder User Manual 8.2 Rebuild an Array Purpose: The array status includes Functional, Degraded, and Offline. To ensure the high security and reliability of the data stored in an array, take immediate and proper maintenance of the arrays according its status.

  • Page 100: Manually Rebuild An Array

    Network Video Recorder User Manual Figure 8-5 Array List 8.2.3 Manually Rebuild an Array Purpose If no hot spare disks are configured, rebuild a degraded array manually. Before You Start At least one available physical disk must exist to rebuild an array. Step 1 Go to Storage >...

  • Page 101: Delete An Array

    Network Video Recorder User Manual 8.3 Delete an Array Deleting an array will delete all the data saved to it. Step 1 Go to Storage > RAID Setup > Array. Figure 8-8 Array List Step 2 Click of the array to delete it. Figure 8-9 Attention Step 3 Click Yes on the popup message box.

  • Page 102: Check And Edit Firmware

    Network Video Recorder User Manual 8.4 Check and Edit Firmware Purpose You can view the firmware information and set the background task speed on the Firmware interface. Step 1 Go to Storage > RAID Setup > Firmware. Figure 8-10 Firmware Step 2 Optionally, set the Background Task Speed.

  • Page 103: Chapter 9 File Management

    Network Video Recorder User Manual Chapter 9 File Management 9.1 Search and Export All Files 9.1.1 Search Files Purpose Specify detailed conditions to search videos and pictures. Step 1 Go to File Management > All Files. Step 2 Specify detailed conditions, including time, camera, event type, etc. Figure 9-1 Search All Files Step 3 Click Search to display results.

  • Page 104: Search And Export Human Files

    Network Video Recorder User Manual 9.2 Search and Export Human Files 9.2.1 Search Human Files Purpose Specify detailed conditions by which to search human pictures and videos. Before You Start Configure the human body detection function for the cameras you want to search and export human pictures and videos.

  • Page 105: Search And Export Vehicle Files

    Network Video Recorder User Manual 9.3 Search and Export Vehicle Files 9.3.1 Search Vehicle Files Purpose Specify detailed conditions by which to search vehicle pictures and videos. Before You Start Configure the vehicle detection function for the cameras you want to search and export vehicle pictures and videos.

  • Page 106: Search History Operation

    Network Video Recorder User Manual 9.4 Search History Operation 9.4.1 Save Search Conditions Purpose You can save the search conditions for future reference and quick searches. Step 1 Go to File Management > All Files/People Appearance File/Vehicle File. Step 2 Set the search conditions. Step 3 Click Save.

  • Page 107: Chapter 10 Playback

    Network Video Recorder User Manual Chapter 10 Playback 10.1 Play Video Files 10.1.1 Instant Playback Instant Playback enables the device to play the recorded video files recorded in the last five minutes. If no video is found, it means there is no recording during the last five minutes. Step 1 On the Live View window of the selected camera, move the cursor to the window bottom to access the toolbar.

  • Page 108: Play Smart Searched Video

    Network Video Recorder User Manual Step 5 Click the channel(s) to execute simultaneous playback of multiple channels. Figure 10-2 Playback Interface 256x playing speed is supported. 10.1.3 Play Smart Searched Video In smart playback mode, the device can analyze the video containing the motion, line, or intrusion detection information, mark it in red, and play the smart searched video.

  • Page 109: Play Custom Searched Files

    Network Video Recorder User Manual Figure 10-3 Playback by Smart Search Step 5 Set the rules and areas for smart search of line crossing detection, intrusion detection or motion detection event triggered recording. Line Crossing Detection  Click the icon. Click on the image to specify the start point and end point of the line.

  • Page 110: Play Tag Files

    Network Video Recorder User Manual Figure 10-4 Custom Search Step 5 Click Search. Figure 10-5 Custom Searched Video Files Step 6 On the search results interface, select a file and click to start playing the video. 10.1.5 Play Tag Files Purpose Video tag allows you to record related information such as people and locations of a certain time point during playback.
  • Page 111 Network Video Recorder User Manual Step 3 Click to add the tag. Step 4 Edit the tag information. Step 5 Click OK. Max. 64 tags can be added to a single video file. Edit Tag Files You can edit the tag information for the existed tag video. Step 1 Go to Playback.

  • Page 112: Play Event Files

    Network Video Recorder User Manual Figure 10-7 Tag Search Step 4 Click Search. Figure 10-8 Searched Tag Files Step 5 On the search results interface, select a tag file and click to start playing the video. 10.1.6 Play Event Files Purpose Play back video files on one or several channels searched by event type (e.g., alarm input, motion detection, line crossing detection, face detection, vehicle detection, etc.).
  • Page 113 Network Video Recorder User Manual Step 4 Click Search. Step 5 On the search results interface, select an event video file/picture file and double click to start playing the video. Figure 10-9 Event Files You can click button to play 30s backward or forward. ...

  • Page 114: Play Video Synopsis

    Network Video Recorder User Manual Event and Alarm Settings and Chapter 12 VCA Event Alarm for details for event and alarm settings.  Refer to Chapter 7.7 Configure Event Triggered Recording for the event triggered recording/capture settings. 10.1.7 Play Video Synopsis Purpose: Video synopsis is an approach to create a short video summary of a long video.

  • Page 115: Play Log Files

    Network Video Recorder User Manual The video files can be played in multiple sub-periods simultaneously on the screen. Step 1 Go to Playback. Step 2 Select icon at the left bottom corner to enter the sub-period playing mode. Step 3 Select a camera. Step 4 Set the start time and end time for searching video.

  • Page 116: Play External Files

    Network Video Recorder User Manual Figure 10-11 System Log Search Interface Step 4 Choose a log with a video file and click to start playing the log file. 10.1.10 Play External Files Purpose You can play files from external storage devices. Before You Start Connect the storage device with the video files to your device.

  • Page 117: Edit Video Clips

    Network Video Recorder User Manual In the Smart/Custom video playback mode, click to set the play strategy.  When Do not Play Normal Videos is checked, the device will skip the normal video and play the smart (motion/line crossing/intrusion) video and the custom (searched video) only in the normal speed (X1).

  • Page 118: Thumbnails View

    Network Video Recorder User Manual The encoding parameters for the main stream and sub-stream can be configured in Storage > Encoding Parameters. 10.2.4 Thumbnails View With the thumbnails view on the playback interface, you can conveniently locate the required video files on the time bar. In the playback mode, move the mouse to the time bar to get the preview thumbnails of the video files.

  • Page 119: Fast View

    Network Video Recorder User Manual 10.2.6 Fast View Hold the mouse to drag on the time bar to get a fast view of the video files. In the Video Playback mode, hold and drag the mouse through the playing time bar to fast view the video files.

  • Page 120: Chapter 11 Event And Alarm Settings

    Network Video Recorder User Manual Chapter 11 Event and Alarm Settings 11.1 Configure Arming Schedule Step 1 Select the Arming Schedule tab. Step 2 Choose a day of the week and set the time period. Up to eight time periods can be set each day. Time periods cannot repeat or overlapped.
  • Page 121 Network Video Recorder User Manual Figure 11-2 Set Linkage Actions Step 2 Select the normal linkage actions, trigger alarm output, or trigger the recording channel.  Full Screen Monitoring When an alarm is triggered, the local monitor displays in full screen the video image from the alarming channel configured for full screen monitoring.

  • Page 122: Configure Motion Detection Alarms

    Network Video Recorder User Manual The alarm signal will be transmitted automatically at detection mode when a remote alarm host is configured. Refer to Chapter 15.8 Configure Ports for alarm host configuration.  Send Email It will send an e-mail with alarm information to the user when an alarm is detected. Refer to 15.7 Configure Email for details of e-mail configuration details.
  • Page 123 Network Video Recorder User Manual Figure 11-3 Set Motion Detection Step 2 Select the camera to configure the motion detection. Step 3 Check Enable. Step 4 Set the motion detection area.  Full screen: Click to set the full-screen motion detection for the image. ...

  • Page 124: Configure Video Loss Alarms

    Network Video Recorder User Manual 11.4 Configure Video Loss Alarms Purpose Video Loss Detection detects video loss of a channel and takes alarm response action(s). Step 1 Go to System> Event>Normal Event>Video Loss. Figure 11-4 Set Video Loss Detection Step 2 Select the camera to configure the video loss detection. Step 3 Check Enable.

  • Page 125: Configure Video Tampering Alarms

    Network Video Recorder User Manual 11.5 Configure Video Tampering Alarms Purpose Video Tampering Detection triggered an alarm when the camera lens is covered and takes alarm response action(s). Step 1 Go to System> Event>Normal Event>Video Tampering. Step 2 Select the camera to configure the video tampering detection. Figure 11-5 Set Video Tampering Setting Step 3 Check Enable.

  • Page 126: Configure Sensor Alarms

    Network Video Recorder User Manual 11.6 Configure Sensor Alarms Purpose: Set the handling action of an external sensor alarm. 11.6.1 Configure Alarm Inputs Step 1 Go to System> Event>Normal Event>Alarm Input Step 2 Select an alarm input item from the list and click Figure 11-6 Alarm Input Step 3 Select the alarm input type to N.C or N.O.

  • Page 127: Configure Alarm Outputs

    Network Video Recorder User Manual Step 1 Go to System> Event>Normal Event>Alarm Input Step 2 Select Alarm Input 1 from the list and click Step 3 Set the alarm input type to N.C or N.O. Step 4 Edit the alarm name. Step 5 Check Enable One-Key Disarming.
  • Page 128 Network Video Recorder User Manual Step 3 Edit the alarm name. Step 4 Select the dwell time (the alarm duration) from 5s to 600s, or Manually Clear. Manually Clear: You should manually clear the alarm when the alarm occurs. Refer to Chapter 11.9 Trigger or Clear Alarm Output Manually for detailed instructions.

  • Page 129: Configure Exceptions Alarms

    Network Video Recorder User Manual 11.7 Configure Exceptions Alarms Exception events can be configured to take the event hint in the Live View window and trigger alarm output and linkage actions. Step 1 Go to System> Event>Normal Event>Exception. Step 2 (Optional) Enable the event hint to display it in the live view window. Check Enable Event Hint.
  • Page 130 Network Video Recorder User Manual Figure 11-10 Exceptions Handling Step 4 Set the normal linkage and alarm output triggering. Refer to Chapter 11.8 Setting Alarm Linkage Actions...

  • Page 131: Setting Alarm Linkage Actions

    Network Video Recorder User Manual 11.8 Setting Alarm Linkage Actions Purpose Alarm linkage actions will be activated when an alarm or exception occurs, including Event Hint Display, Full Screen Monitoring, Audible Warning (buzzer), Notify Surveillance Center, Trigger Alarm Output, and Send Email. 11.8.1 Configure Auto-Switch Full Screen Monitoring When an alarm is triggered, the local monitor displays in full screen the video image from the alarming channel configured for full screen monitoring.

  • Page 132: Notify Surveillance Center

    Network Video Recorder User Manual 11.8.3 Notify Surveillance Center The device can send an exception or alarm signal to the remote alarm host when an event occurs. The alarm host refers to the PC installed with client software (e.g., iVMS-4200, iVMS-5200). Step 1 Go to System >...

  • Page 133: Trigger Or Clear Alarm Output Manually

    Network Video Recorder User Manual Make sure the connected PTZ or speed dome connected supports PTZ linkage. Step 1 Go to the Linkage Action interface of the alarm input or VCA detection (e.g., face detection, line crossing detection, intrusion detection, etc.). Step 2 Select the PTZ Linkage.
  • Page 134 Network Video Recorder User Manual Figure 11-12 Alarm Output...

  • Page 135: Chapter 12 Vca Event Alarm

    Network Video Recorder User Manual Chapter 12 VCA Event Alarm The device supports receiving VCA detections sent by connected IP cameras. Enable and configure VCA detection on the IP camera settings interface first.  VCA detections must be supported by the connected IP camera. ...

  • Page 136: Vehicle Detection

    Network Video Recorder User Manual Step 4 Check Enable Face Detection. Step 5 Optionally, check Save VCA Picture to save the captured pictures of face detection. Step 6 Drag the Sensitivity slider to set the detection sensitivity. Sensitivity range: [1-5]. The higher the value is, the more easily the face will be detected.

  • Page 137: Line Crossing Detection

    Network Video Recorder User Manual Step 5 Optionally, check Save VCA Picture to save the captured vehicle detection pictures. Step 6 Set the arming schedule. Refer to Chapter 11.1 Configure Arming Schedule. Step 7 Set the linkage actions. Refer to Chapter 11.2 Configure Alarm Linkage Actions. Step 8 Configure rules, including Area Settings, Picture, Overlay Content, and Blacklist and Whitelist.

  • Page 138: Intrusion Detection

    Network Video Recorder User Manual Step 5 Optionally, check Save VCA Picture to save the captured pictures of line crossing detection pictures. Step 6 Follow the steps to set the line crossing detection rules and detection areas. Select an Arming Region to configure. Up to 4 arming regions are selectable. Select the Direction as A<->B, A->B, or A<-B.
  • Page 139 Network Video Recorder User Manual Figure 12-4 Intrusion Detection Step 3 Select a camera to configure. Step 4 Check Enable Intrusion Detection. Step 5 Optionally, check Save VCA Picture to save the captured intrusion detection pictures. Step 6 Follow these steps to set the detection rules and detection areas. Select a Virtual Panel to configure.

  • Page 140: Region Entrance Detection

    Network Video Recorder User Manual 12.5 Region Entrance Detection Purpose The Region Entrance Detection Function detects objects that enter a pre-defined virtual region. Step 1 Go to System Management > Event Settings > Smart Event. Step 2 Click the Region Entrance Detection item. Figure 12-5 Region Entrance Detection Step 3 Select a camera to configure.

  • Page 141: Region Exiting Detection

    Network Video Recorder User Manual Step 8 Click Apply. 12.6 Region Exiting Detection Purpose The Region Exiting Detection Function detects objects that exit from a pre-defined virtual region. Step 1 Go to System > Event > Smart Event. Step 2 Click Region Exiting. Figure 12-6 Region Exiting Detection Step 3 Select a camera to configure.

  • Page 142: Unattended Baggage Detection

    Network Video Recorder User Manual Step 8 Set the linkage actions. Refer to Chapter 11.2 Configure Alarm Linkage Actions. Step 9 Click Apply. 12.7 Unattended Baggage Detection Purpose The Unattended Baggage Detection Function detects the objects left over in a pre-defined region such as the baggage, purses, dangerous materials, etc., and a series of actions can be taken when the alarm is triggered.

  • Page 143: Object Removal Detection

    Network Video Recorder User Manual Sensitivity: Similarity of the background image to the object. The higher the value, the more easily the detection alarm will be triggered. Click Draw Region and draw a quadrilateral in the preview window by specifying four vertices of the detection region.

  • Page 144: Audio Exception Detection

    Network Video Recorder User Manual Step 6 Follow these steps to set the detection rules and detection areas. Select an Arming Region to configure. Up to 4 regions are selectable. Drag the sliders to set Time Threshold and Sensitivity. Time Threshold: The time of the objects removed from the region. If the value is 10, alarm will be triggered after the object disappears from the region for 10s.

  • Page 145: Sudden Scene Change Detection

    Network Video Recorder User Manual Select the Exception Detection tab. Check Audio Loss Exception, Sudden Increase of Sound Intensity Detection, and/or Sudden Decrease of Sound Intensity Detection. Audio Loss Exception: Detects a steep sound rise in the surveillance scene. You can set the detection sensitivity and threshold for steep sound rise by configuring its Sensitivity and Sound Intensity Threshold.

  • Page 146: Defocus Detection

    Network Video Recorder User Manual Figure 12-10 Sudden Scene Change Step 3 Select a camera to configure. Step 4 Check Enable Sudden Scene Change Detection. Step 5 Optionally, check Save VCA Picture to save the captured sudden scene change detection pictures. Step 6 Drag the Sensitivity slider to set the detection sensitivity.

  • Page 147: Pir Alarm

    Network Video Recorder User Manual Figure 12-11 Defocus Detection Step 3 Select a camera to configure. Step 4 Check Enable Defocus Detection. Step 5 Optionally, check Save VCA Picture to save the captured defocus detection pictures. Step 6 Drag the Sensitivity slider to set the detection sensitivity. Sensitivity range: [1-100]. The higher the value, the more easily the defocus image will be detected.
  • Page 148 Network Video Recorder User Manual Figure 12-12 FIR Alarm Step 3 Select a camera to configure. Step 4 Check PIR Alarm. Step 5 Optionally, check Save VCA Picture to save the captured of PIR alarm pictures. Step 6 Set the arming schedule. Refer to Chapter 11.1 Configure Arming Schedule. Step 7 Set the linkage actions.

  • Page 149: Thermal Camera Detection

    Network Video Recorder User Manual 12.13 Thermal Camera Detection The NVR supports the event detection modes of the thermal network cameras: fire and smoke detection, temperature detection, temperature difference detection, etc. Before you start Add the thermal network camera to your device and make sure the camera is activated. Step 1 Go to System >...

  • Page 150: Chapter 13 Smart Analysis

    Network Video Recorder User Manual Chapter 13 Smart Analysis With the configured VCA detection, the device supports smart analysis for people counting and heat map. 13.1 People Counting Purpose Counting calculates the number of people entering or leaving a certain configured area and creates daily/weekly/monthly/annual reports for analysis.
  • Page 151 Network Video Recorder User Manual The Heat Map function must be supported by the connected IP camera and the corresponding configuration must be set. Step 1 Go to Smart Analysis > Heat Map. Step 2 Select a camera. Step 3 Select the report type as Daily Report, Weekly Report, Monthly Report, or Annual Report. Step 4 Set the Data to analyze.

  • Page 152: Chapter 14 Pos Configuration

    Step 4 Check Enable. The number of POS devices supported by each device is the half of its number of channel, e.g., 8 POS devices are supported for the DS-9616NI-I8 model. Figure 14-1 POS Settings Step 5 Select the POS protocol to Universal Protocol, EPSON, AVE, or NUCLEUS.
  • Page 153 Network Video Recorder User Manual Figure 14-2 Universal Protocol Settings  EPSON The fixed start and end line tag are used for EPSON protocol.  AVE The fixed start and end line tag are used for AVE protocol. Serial port and virtual serial port connection types are supported.
  • Page 154 Network Video Recorder User Manual  NUCLEUS Click the Custom to configure the NUCLEUS settings. Enter the employee No., shift No., and the terminal No. in the field. The matching message sent from the POS device will be used as the valid POS data. The NUCLEUS protocol must be used in the RS-232 connection communication.
  • Page 155 Network Video Recorder User Manual Figure 14-5 USB-to-RS-232 Settings  RS-232 Connection Connect the device and the POS machine via RS-232. The RS-232 settings can be configured in Menu>Configuration>RS-232. The Usage must be set to Transparent Channel.  Multicast Connection When connecting the device and the POS machine via Multicast protocol, set the multicast address and port.

  • Page 156: Configure Pos Text Overlay

    Network Video Recorder User Manual 14.1.2 Configure POS Text Overlay Step 1 Go to System > POS. Step 2 Click Channel Linkage and Display tab. Step 3 Select the linked channel to overlay the POS characters. Step 4 Set the characters overlay for the enabled POS. ...

  • Page 157: Configure Pos Alarm

    Network Video Recorder User Manual Step 8 Click Apply to activate the settings. 14.2 Configure POS Alarm Purpose A POS event can trigger channels to start recording, or trigger full screen monitoring or an audio warning, notifying the surveillance center, send e-mail, etc. Step 1 Go to Storage >...

  • Page 158: Chapter 15 Network Settings

    Network Video Recorder User Manual Chapter 15 Network Settings 15.1 Configure TCP/IP Settings Purpose TCP/IP settings must be properly configured before you can operate the device will operate over a network. 15.1.1 Device with Dual Network Interface Step 1 Go to System > Network > TCP/IP. Figure 15-1 TCP/IP Settings Step 2 Select Net-Fault Tolerance or Multi-Address Mode under Working Mode.

  • Page 159: Device With A Single Network Interface

    Network Video Recorder User Manual  Check Enable DHCP to obtain IP settings automatically if a DHCP server is available on the network.  Valid MTU value range is 500 to 9676. Step 4 Click Apply. 15.1.2 Device with a Single Network Interface Step 1 Go to System >...

  • Page 160: Configure Hik-Connect

    Network Video Recorder User Manual 15.2 Configure Hik-Connect Purpose Hik-Connect provides the mobile phone application and the service platform page (www.hik-connect.com) to access and manage your connected encoder, which enables you to get a convenient remote access to the surveillance system. The Hik-Connect can be enabled via operation on SADP software, GUI and Web browser.
  • Page 161 Network Video Recorder User Manual Figure 15-5 Hik-Connect Settings  Hik-Connect is disabled by default.  The verification code is empty when the device leaves factory.  The verification code must contain 6 to 12 letters or numbers and is case sensitive. ...

  • Page 162: Configure Ddns

    Network Video Recorder User Manual Figure 15-7 QR Code for Android Users Please refer to the help file on the official website (www.hik-connect.com) and the Hik-Connect Mobile Client User Manual for adding the device to Hik-Connect and more operation instructions. 15.3 Configure DDNS Purpose You can set Dynamic DNS service for network access.

  • Page 163: Configure Pppoe

    Network Video Recorder User Manual Figure 15-8 DDNS Settings Step 7 Click Apply. 15.4 Configure PPPoE If the device is connected to the Internet through PPPoE, you need to configure the user name and password accordingly under System > Network > TCP/IP > PPPoE. Contact your Internet service provider for details about PPPoE service.

  • Page 164: Configure Snmp

    Network Video Recorder User Manual Figure 15-9 NTP Settings Step 2 Check Enable. Step 3 Configure NTP settings as need.  Interval (min): Time interval between two time synchronization with NTP server  NTP Server: IP address of the NTP server ...

  • Page 165: Configure Email

    Network Video Recorder User Manual Figure 15-10 SNMP Settings Step 2 Check Enable. A message will pop up to notify about a possible security risk. Click Yes to continue. Step 3 Configure the SNMP settings as needed.  Trap Address: SNMP host IP address. ...

  • Page 166: Configure Ports

    Network Video Recorder User Manual Figure 15-11 E-mail Settings Step 2 Configure the following e-mail settings.  Enable Server Authentication: Check to enable the function if the SMTP server requires user authentication, and enter the user name and password accordingly. ...
  • Page 167 Network Video Recorder User Manual Go to System > Network > Advanced > More Settings and configure port settings as needed.  Alarm Host IP/Port: With a remote alarm host configured, the device will send the alarm event or exception message to the host when an alarm is triggered. The remote alarm host must have the client management system (CMS) software installed.

  • Page 168: Chapter 16 Hot Spare Device Backup

    Network Video Recorder User Manual Chapter 16 Hot Spare Device Backup Purpose The device can form an N+1 hot spare system. The system consists of several working devices and a hot spare device; when the working device fails, the hot spare device switches into operation, thus increasing the reliability of the system.

  • Page 169: Set Working Device

    Network Video Recorder User Manual  The camera connection will be disabled when the device works in hot spare mode.  It is highly recommended to restore the device defaults after switching the working mode of the hot spare device to normal mode to ensure the normal operation afterwards. 16.3 Set Working Device Step 1 Go to System >...
  • Page 170 Network Video Recorder User Manual Figure 16-4 Add Working Device Table 16-1 Working Status Descrption Working Status Description No record The working device works properly. If the working device goes offline, the hot spare device will record the Backing up video of the IP camera connected to the working device for backup The record back up functions for 1 working device at a time.

  • Page 171: Chapter 17 User Management And Security

    Network Video Recorder User Manual Chapter 17 User Management and Security 17.1 Manage User Accounts Purpose The Administrator user name is admin and the password is set when you start the device for the first time. The Administrator has the permission to add and delete users and configure user parameters.
  • Page 172 Network Video Recorder User Manual Figure 17-2 Add User Strong Password Recommended–We highly recommend you create a strong password of your own choosing (using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product.

  • Page 173: Edit The Admin User

    Network Video Recorder User Manual Figure 17-3 User List 17.1.2 Edit the Admin User You can modify the admin user account’s password and unlock pattern. Step 1 Go to System > User. Step 2 Select the admin user from the list and click Modify. Figure 17-4 Edit User (Admin) Step 3 Edit the admin user information as desired, including a new admin password (strong password is required) and MAC address.

  • Page 174: Edit An Operator/Guest User

    Network Video Recorder User Manual 1) Check Enable Unlock Pattern to enable the use of an unlock pattern when logging in to the device. 2) Use the mouse to draw a pattern among the 9 dots on the screen, and release the mouse when the pattern is done.

  • Page 175: Delete A User

    Network Video Recorder User Manual Figure 17-5 Edit User (Operator/Guest) Step 3 Edit the user information as desired, including the new password (strong password is required) and MAC address. 17.1.4 Delete a User The admin user account has the permission to delete an operator/guest user account. Step 1 Go to System >...
  • Page 176 Network Video Recorder User Manual Figure 17-6 User Permission Settings Interface Step 3 Set the user’s operating permissions for Local Configuration, Remote Configuration, and Camera Configuration for the user.  Local Configuration  Local Log Search: Searching and viewing logs and system information of device. ...

  • Page 177: Set Local Live View Permission For Non-Admin Users

    Network Video Recorder User Manual  Two-Way Audio: Operating the two-way radio between the remote client and the device.  Remote Alarm Control: Remotely arming (notify alarm and exception message to the remote client) and controlling the alarm output.  Remote Advanced Operation: Remotely operating HDD management (initializing HDD, setting HDD property), upgrading system firmware, clearing I/O alarm output.

  • Page 178: Set Live View Permission On Lock Screen

    Network Video Recorder User Manual Figure 17-7 Set Live View Permissions Step 5 Click of non-admin user. Step 6 Click the Camera Configuration tab. Step 7 Select Camera Permission as Local Live View. Step 8 Select cameras to display in Live View. Step 9 Click OK.

  • Page 179: Configure Password Security

    Network Video Recorder User Manual Figure 17-8 Set Live View Permissions on Lock Screen Step 4 Set the permissions.  Select the camera (s) to allow live view when the current user account is in logout status.  Deselect the camera (s) to forbidden the camera (s) being viewed when the current user account is in logout status.

  • Page 180: Configure Security Questions

    Network Video Recorder User Manual Step 1 Select to export GUID file when you are activating the device, or editing the admin user account. Step 2 Insert the U flash disk to your device, and export the GUID file to the U flash disk. Figure 17-9 Export GUID File Please keep your GUID file properly for future password resetting.

  • Page 181: Reset Password

    Network Video Recorder User Manual Figure 17-10 Configure Security Questions 17.4 Reset Password When you forget the admin password, you can reset the password by importing the GUID file or by answering security questions. 17.4.1 Reset Password by GUID Before You Start The GUID file must be exported and saved in the local U flash disk after you have activated the device or edited the admin user account.

  • Page 182: Reset Password By Security Questions

    Network Video Recorder User Manual Step 5 Click OK to set the new password. You can export the new GUID file to the U flash disk for future password resetting. When the new password is set, the original GUID file will be invalid. The new GUID file should be exported for future password resetting.

  • Page 183: Chapter 18 System Service Maintenance

    Network Video Recorder User Manual Chapter 18 System Service Maintenance 18.1 Storage Device Maintenance 18.1.1 Configure Disk Clone Purpose Select the HDDs to clone to the eSATA HDD. Before You Start Connect an eSATA disk to the device. Step 1 Go to Maintenance > HDD Operation > HDD Clone. Figure 18-1 HDD Clone Step 2 Check the HDD to clone.

  • Page 184: Detection

    Network Video Recorder User Manual Figure 18-2 Message Box 18.1.2 S.M.A.R.T. Detection Purpose HDD detection functions such as the adopting of the S.M.A.R.T. and the Bad Sector Detection techniques. S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) are HDD monitoring systems to detect various reliability indicators in the hopes of anticipating failures. Step 1 Go to Maintenance >...

  • Page 185: Bad Sector Detection

    Network Video Recorder User Manual Figure 18-3 S.M.A.R.T. Settings Interface To use the HDD even when the S.M.A.R.T. checking has failed, check Continue to use the disk when self-evaluation is failed checkbox. 18.1.3 Bad Sector Detection Step 1 Go to Maintenance > HDD Operation > Bad Sector Detection. Step 2 Select the HDD No.

  • Page 186: Hdd Health Detection

    Network Video Recorder User Manual Figure 18-4 Bad Sector Detection  You can pause/resume or cancel the detection.  After testing has been completed, you can click Error information to see the detailed damage information. 18.1.4 HDD Health Detection Purpose You can view the health status of a 4 TB to 8 TB Seagate HDD that generated after October 1, 2017.

  • Page 187: Search And Export Log Files

    Network Video Recorder User Manual Step 2 Click an HDD to view details. 18.2 Search and Export Log Files Purpose The device operation, alarm, exception, and information can be stored in log files, which can be viewed and exported at any time. 18.2.1 Search the Log Files Step 1 Go to Maintenance >...

  • Page 188: Export The Log Files

    Network Video Recorder User Manual Figure 18-7 Log Search Results Up to 2,000 log files can be displayed each time. Step 5 Related Operation:  Click or double-click it to view detailed information.  Click to view the related video file. 18.2.2 Export the Log Files Before You Start Connect a storage device to the NVR.

  • Page 189: Import/Export Ip Camera Configuration Files

    Network Video Recorder User Manual Figure 18-6 Export Log Files Step 3 On the Export interface, select the storage device from Device Name. Step 4 Select the format of the log files to be exported. Up to 15 formats are selectable. Step 5 Click Export to export the log files to the selected storage device.
  • Page 190 Network Video Recorder User Manual  Click Export to export the configuration files to the selected local backup device.  To import a configuration file, select the file from the selected backup device and click Import. After the importing process is completed, you must reboot the device to activate the settings.

  • Page 191: Import/Export Device Configuration Files

    18.5 Configure System Services 18.5.1 Control4 Protocol The Control4 protocol enables you to search the Hikvision devices via SDDP, get the basic network parameters, device information, or access some device operations. Step 1 Go to Menu > Maintenance > System Service > More Settings > Control4.

  • Page 192: I-View-Now Upnp Reporting

    Network Video Recorder User Manual Step 2 Check the checkbox of Enable SDDP or Enable CGI. Step 3 Click Apply. 18.5.2 I-VIEW-NOW UPNP Reporting The I-VIEW-NOW UPNP Reporting service allows the system to automatically send the device network parameters to authorized receivers by e-mail. Step 1 Go to Menu >...

  • Page 193: Upgrade The System

    Network Video Recorder User Manual 18.7 Upgrade the System Purpose The firmware on your device can be upgraded with a local backup device or remote FTP server. 18.7.1 Upgrade with a Local Backup Device Before You Start Connect your device to a local storage device that contains the firmware update file. Step 1 Go to Maintenance>Upgrade.
  • Page 194 Network Video Recorder User Manual Figure 18-9 FTP Upgrade Interface Step 3 Enter FTP Server Address in the text field. Step 4 Click Upgrade to start upgrading. Step 5 After the upgrading is complete, reboot the device to activate the new firmware.

  • Page 195: Restore Default Settings

    Network Video Recorder User Manual 18.8 Restore Default Settings Step 1 Go to Maintenance > Default. Figure 18-10 Restore Defaults Step 2 Select the restore type from the following three options. Restore Defaults: Restore all parameters, except the network (including IP address, subnet mask, gateway, MTU, NIC working mode, default route, server port, etc.) and user account parameters, to the factory default settings.

  • Page 196: Chapter 19 General System Settings

    Network Video Recorder User Manual Chapter 19 General System Settings 19.1 Configure General Settings Purpose: You can configure the BNC output standard, VGA output resolution, and mouse pointer speed in the System > General interface. Step 1 Go to System > General. Figure 19-1 General Settings Interface Step 2 Configure the following settings.

  • Page 197: Configure Date & Time

    Network Video Recorder User Manual Auto Logout: Set the timeout time for menu inactivity. E.g., when the timeout time is set to 5 minutes, then the system will exit from the current operation menu to Live View screen after 5 minutes of menu inactivity. Mouse Pointer Speed: Set the speed of the mouse pointer;...

  • Page 198: Configure Dst Settings

    Network Video Recorder User Manual 19.3 Configure DST Settings DST (daylight saving time) refers to the period of the year when clocks are moved one period ahead. In some areas worldwide, this has the effect of creating more sunlit hours in the evening during months when the weather is the warmest.

  • Page 199: Chapter 20 Appendix

    Network Video Recorder User Manual Chapter 20 Appendix 20.1 Glossary • Dual Stream: Dual stream is a technology used to record high resolution video locally while transmitting a lower resolution stream over the network. The two streams are generated by the device, with the main stream having a maximum resolution of 4CIF and the sub-stream having a maximum resolution of CIF.
  • Page 200 Network Video Recorder User Manual • USB: Acronym for Universal Serial Bus. USB is a plug-and-play serial bus standard to interface devices to a host computer.

  • Page 201: Troubleshooting

    Step 7 Check if the fault is solved by the step 1 to step 3. Step 8 If it is solved, finish the process. If not, please contact the engineer from Hikvision to do the further process.  There is an audible warning sound “Di-Di-Di-DiDi” after a new bought device starts up.
  • Page 202 Step 4 Check if the fault is solved by the step 1 to step 3. If it is solved, finish the process. If not, please contact the engineer from Hikvision to do the further process.  The status of the added IP camera displays as “Disconnected” when it is connected through Private Protocol.
  • Page 203 Network Video Recorder User Manual If it is solved, finish the process. If not, please contact the engineer from Hikvision to do the further process.  The IP camera frequently goes online and offline and the status of it displays as “Disconnected”.
  • Page 204 Step 3 Check if the fault is solved by the above steps. If it is solved, finish the process. If not, please contact the engineer from Hikvision to do the further process.  Live view stuck when video output locally.
  • Page 205 Step 3 Check if the fault is solved by the above steps. If it is solved, finish the process. If not, please contact the engineer from Hikvision to do the further process.  Live view stuck when video output remotely via the Internet Explorer or platform software.
  • Page 206 If it is solved, finish the process. If not, please contact the engineer from Hikvision to do the further process.  When using the device to get the live view audio, there is no sound or there is too much noise, or the volume is too low.
  • Page 207 Step 4 Check if the fault is solved by the above steps. If it is solved, finish the process. If not, please contact the engineer from Hikvision to do the further process.  The image gets stuck when device is playing back by single or multi-channel.
  • Page 208 Go to Menu>Storage>Storage Device to view the HDD status, and verify the HDD is detected and can be read and written normally. Step 4 Check if the fault is solved by the above steps. If it is solved, finish the process. If not, please contact the engineer from Hikvision to do the further process.

  • Page 209: Summary Of Changes

    Network Video Recorder User Manual 20.3 Summary of Changes Version 4.1.50 Added:  Playback by video synopsis.  Security questions configuration.  Support event detection modes of thermal network cameras.  Custom window-division live view layout configuration.  System services: I-VIEW-NOW UPNP Reporting, Control4 ...

  • Page 210: Version 3.4.80

    Network Video Recorder User Manual  DS-7600/7700/9600-I (/P) series device support 3D positioning in live view.  Configurable main stream and sub-stream for the live view.  All-day continuous recording is configured by factory default. Updated:  Optimize the playback interface and add the configurable motion detection area for smart playback.

  • Page 211: Version 3.3.9

    Network Video Recorder User Manual  Add the configuration and use of unlock pattern for fast login.  Add the fisheye expansion view for the connected fisheye camera in the live view and playback.  Add the scaling display (30min/1h/2h/6h/24h) of time bar in the playback mode. ...

  • Page 212: List Of Ip Cameras Connected To Poe By Long Network Cable (100 - 300 M)

    Network Video Recorder User Manual 20.4 List of IP Cameras Connected to PoE by Long Network Cable (100 - 300 m) Index Model DS-2CD4665F-IZHS DS-2CD4026FWD-AP DS-2CD4A35FWD-IZHS DS-2CD2642FWD-IZS DS-2CD2F42FWD-IWS DS-2CD2942F-IWS DS-2CD2510F DS-2CD2342WD-I DS-2CD2322WD-I DS-2CD2352-I DS-2CD2642FWD-IZS DS-2CD2642FWD-I DS-2CD2642FWD-IS DS-2CD2642FWD-IZ DS-2CD2742FWD-IZS DS-2CD2742FWD-I DS-2CD2742FWD-IS DS-2CD2742FWD-IZ DS-2CD2T42WD-I8 DS-2CD2T42WD-I5...
  • Page 213 Network Video Recorder User Manual UD09934B...

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