Yamaha PJP-MC24 Instruction Manual

Yamaha PJP-MC24 Instruction Manual

Multipoint audio control unit
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Multipoint Audio Control Unit
PO W ER
AL AR M
LA N
ST AT US
CO NF ER
EN CE
1
IN
LI NK /
DA TA
SP EE D
Instruction Manual
Thank you for purchasing Yamaha PJP-MC24.
Read this manual thoroughly in advance to correctly install and
configure the PJP-MC24.
Be sure to observe the warnings and cautions in this manual and
use the PJP-MC24 safely.
Keep this manual in a safe place.
PR O JE CT
AU DI O
PH O NE
2
OU T
IN
CO NS O
OU T
LE
IN IT
Introduction
Getting Started
Setting up a
Conference
Starting a Conference
with a Reservation
Starting a Conference
without a Reservation
Performing Device
Maintenance
Troubleshooting
Appendix

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Summary of Contents for Yamaha PJP-MC24

  • Page 1 LI NK / DA TA SP EE D Instruction Manual Thank you for purchasing Yamaha PJP-MC24. Read this manual thoroughly in advance to correctly install and configure the PJP-MC24. Be sure to observe the warnings and cautions in this manual and use the PJP-MC24 safely.
  • Page 2 IMPORTANT SAFETY INSTRUCTIONS CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. • Explanation of Graphical Symbols The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert you to the presence of uninsulated “dangerous voltage” within...
  • Page 3 This product generates/uses radio frequencies and, if not installed and used according to the instructions found in the users manual, may cause interference harmful to the operation of other electronic devices. IMPORTANT SAFETY INSTRUCTIONS COMPLIANCE INFORMATION STATEMENT (DECLARATION OF CONFORMITY PROCEDURE) Responsible Party: Yamaha Electronics Corporation, U.S.A. Address: 6660 Orangethorpe Avenue Buena Park, California 90620 Telephone: (714)522-9105 Hours of operation: Monday through Friday 8 a.m. - 4 p.m. PST. Type of Equipment: IP Audio Conference System Model Name: PJP-MC24 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1) this device may not cause harmful interference, and 2) this device must accept any interference received including interference that may cause undesired operation. See user manual instructions if interference to radio reception is suspected. For residents in California This product contains a battery that contains perchlorate material. Perchlorate Material — special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate. Compliance with FCC regulations does not guarantee that interference will not occur in all installations. If this product is found to be the source of interference, which can be determined by turning the product “OFF” and “ON”, please try to eliminate the problem by using one of...
  • Page 4 12 Only voltage specified on this unit must be used. Using this unit with a higher voltage than specified is dangerous and may cause fire, damage to this unit, and/or personal injury. YAMAHA will not be held responsible for any damage resulting from use of this unit with a voltage other than specified.
  • Page 5: Read This First

    Read This First Thank you for purchasing this product. The PJP-MC24 is a Multipoint Audio Control Unit designed exclusively for use with YAMAHA's IP audio conference system “ProjectPhone.” Please Check the Package Contents. • LAN cable (1 pc.) • Instruction Manual (this manual, 1 pc.) In This Manual Connecting to a network • Preparing to connect to a network Holding a conference • Setting up a Conference • Starting a Conference with a Reservation • Starting a Conference without a Reservation...
  • Page 6: Table Of Contents

    Rear/bottom ..13 Getting Started Setup Flowchart ..14 Setup 1: Connecting the PJP-MC24 ...16 Setup 2: Accessing the Web interface ..17 Setup 3: Setting Passwords ...19 Setup 4: Setting the Date and Time ..21 Setup 5: Configuring Network Settings ...23 1. Set the LAN Port IP Address of the PJP-MC24 ..23 2. Specify a Default Gateway ...25 3. Specify a DNS Server ...27 4. Specify IP Addresses to be Checked with IP Keepalive ...29 Setting up a Conference Configuration Flowchart ..31 Setup 1: Setting the SIP Domain Name ..33 Setup 2: Specifying Participant Information ...35 Using a CSV File to Configure All Participant Settings ..37 Setup 3: Changing ProjectPhone Settings ...43...
  • Page 7 Starting a Conference with a Reservation Overview of Conference Using the PJP-MC24 ..49 Registering a Conference Time and Participants (Reserving a Conference)...51 Starting a Conference ...57 Operations during Reserved Conference ...60 Ending a Conference ...63 Increasing the Number of Mixer Conference Participants (Cascade) ..64 Starting a Conference without a Reservation Overview of Conference without a Reservation ...65 Starting a Conference in a Conference Space Provided by the Host (Ad-hoc Conference) ..66 Starting a Conference with One ProjectPhone Calling Other Project Phone ..68 Performing Device Maintenance PJP-MC24 Maintenance and Management Features ...69 Utilizing Latest Functions (Revision Upgrade) ..71 Changing Settings from the CONSOLE Port ...74 Troubleshooting If you suspect a failure ..77 Q1: When LEDs are off or blinking ...78...
  • Page 8: Notations Used In This Manual

    Notations Used in This Manual Abbreviations The following product names are abbreviated throughout the manual. • YAMAHA PJP-MC24: This product • IP Phone Conference System PJP-100H, PJP-50R: ProjectPhone ® • Microsoft Windows • 10BASE-T ( 100BASE-TX ) cable: LAN cable Configuration examples Examples of configured items such as IP addresses, domain names, and URLs, are only being used to help clarify explanations. When configuring this product, set up the configuration based on the actual network that this product will be connected to.
  • Page 9: About The Product

    By connecting two PJP-MC24 units to each ProjectPhone, up to 24 ProjectPhones can be connected for a voice conference with multiple participants. Link function that supports conferences of varying scales The link function can be used to connect up to four PJP-MC24 units. When four PJP- MC24 units are connected, four conferences, each with 24 participants, can be held simultaneously, or one conference with 96 participants can be held.
  • Page 10 PJP-MC24, up to 30 voice conferences can be held simultaneously, each with 10 participants, independent of conferences that are held using the mixing function of the PJP-MC24. The audio data traffic is processed directly between each terminal so that the traffic load never concentrates on a specific participant location. Enables automated conferencing with conference...
  • Page 11: Component Names And Functions

    Component Names and Functions Front POWER ALARM STATUS 1. LED Indicates the product’s operating status. • POWER: Indicates whether or not the product is on. Lights when the PJP-MC24 is on. • ALARM: Indicates the status of the product.Lights when an error of high priority, such as a firmware error or memory error, is present. • STATUS: Indicates the communication status of the product. • CONFERENCE: Indicates the conference status. Lights when a conference is in session. LED States Basic indicator LED lighting patterns are listed below.For more information, see “Q1: When LEDs are off or blinking” (page 78). On Off POWER LED ALARM LED STATUS LED...
  • Page 12 For more information, see “Changing Settings from the CONSOLE Port” (page 74) or “If You Forget Your Password” (page 85). 6. INIT switch You can revert your PJP-MC24 to the factory settings by turning on the power while pressing this switch. For details, see “Initializing the PJP-MC24” (page 84). . Vent holes Help to prevent overheating.
  • Page 13: Rear/Bottom

    Rear/bottom 1. POWER switch Turns the power on and off. . Power cord . Device name Indicates the product name. . Serial number Indicates the serial number. The serial number is used to identify and manage the product. . MAC address Indicates the unique network ID number for this product’s LAN port.
  • Page 14: Setup Flowchart

    Setup Flowchart Follow these steps to prepare the product for use. Connecting the product to a network Step 1 Step  Step  Step  Step  Setting up a Conference Connect the product to the host network and turn the power on. ▼ Accessing the Web interface. ▼...
  • Page 15 Prepare the Following Before You Begin LAN cable Obtain a LAN cable compatible with 10BASE-T or 100BASE-TX and make sure the cable is long enough to cover the distance to the host network. If you use a commercially available LAN cable, select a STP (Shielded Twisted Pair) cable. *This is only applied when used in European region. Network information Obtain or determine the following information prior to the installation of this product. • The administrator password set for this product • IP address set for this product • The LAN default gateway and DNS server IP address...
  • Page 16: Setup 1: Connecting The Pjp-Mc24

    Step 1 Connecting the PJP-MC AUDIO POWER ALARM STATUS CONFERENCE LINK/ SPEED DATA Connect the LAN ports of the host network and PJP-MC24 using a LAN cable. Connect the PJP-MC24 to an AC outlet. Flip the POWER switch on the PJP-MC24 to ON to turn on the power. After all of the LEDs turn on, they will all go off except for the POWER LED. PROJECTPHONE CONSOLE INIT PO WE R OF F...
  • Page 17: Setup 2: Accessing The Web Interface

    Step  Accessing the Web interface Configure the PJP-MC24 by connecting it to a PC and using a Web browser to access the PJP-MC24 Web interface. You can access the Web interface by following the steps outlined in this section. Note To access the Web interface, you need to use a Web browser equivalent to Windows Internet Explorer 6.0 or later. Confirm that the product is on. Open a Web browser on the PC and click Open on the File menu. Enter “http://192.168.100.101/” using single-byte alphanumerics, and click OK. The Web interface’s user level main window opens. If the Web interface’s user level main window does not open, see “Q2: When the Web Interface is Not Working” (page 80).
  • Page 18 Click Administrator Pages. The Connect to 1.16.100.101 window opens. Enter “administrator” in the User box, and click OK. You do not need to enter a password. The Web interface’s administrative main window opens. Click Enter Click...
  • Page 19: Setup 3: Setting Passwords

    Step  Setting Passwords The product is not factory set with a login password. For security reasons, we recommend that you set a password. Setting a password that must be entered for access to the product will make it more difficult for a third party to tamper with its settings. Click Click Enter Click...
  • Page 20 Click System Settings on the Web interface’s user level main window. The System Settings window opens. Click the Edit button under Login Users next to administrator box. The Login User Settings window opens. Enter the password in the Password box. Each entered character is indicated with a ●. Click Apply. The set password becomes active, and a confirmation window opens. Click Close. The Connect to 1.16.100.101 window opens. Enter “administrator” in the User box. Enter the password you set in Step 3 in the Password box. Then click OK. The System Settings window appears again.
  • Page 21: Setup 4: Setting The Date And Time

    Step  Setting the Date and Time On the Clock Settings window, you can set the date and time of the PJP-MC24. Click Click Enter Select Click...
  • Page 22 Settings window. Setting the time automatically You can set the time automatically using an Internet NTP (Network Time Protocol) server. For more information, click the help icon on the Clock Settings window. Note The security settings of the LAN network that the PJP-MC24 is located on may not allow it to use an NTP server to set the time. When using an external NTP server, please configure your network equipment appropriately. Refer to your network equipment documentation for more information.
  • Page 23: Setup 5: Configuring Network Settings

    Step  Configuring Network Settings 1. Set the LAN Port IP Address of the PJP-MC Set an IP address and netmask that conform to the LAN. Note The LAN port is factory set to an IP address of 192.168.100.101/24. Be sure to set the product to an IP address that is not already being used by another device on the LAN. Click Click Enter Click...
  • Page 24 Click IP Settings in the Web interface navigation bar. The IP Settings page appears. Click Edit under LAN port The LAN Port Settings window opens. Enter the product IP address. Click Apply. A confirmation window opens. Click Close. You will return to the IP Settings page.
  • Page 25: . Specify A Default Gateway

    . Specify a Default Gateway Specify the default gateway that the PJP-MC24 will use. Click Click Enter Click...
  • Page 26 On the IP Settings page, click Edit under Default Gateway. The Default Gateway Setting window opens. Click Specify. Enter the default gateway. Click Apply. A confirmation window opens. Click Close. You will return to the IP Settings page.
  • Page 27: . Specify A Dns Server

    . Specify a DNS Server Specify the DNS servers that the PJP-MC24 will use. You can set a maximum of four DNS servers. Click Enter Click...
  • Page 28 On the IP Settings page, click Add under DNS Server. The DNS Server Settings window opens. Enter the DNS server IP address in the IP Address box. Click Apply. A confirmation window opens. Click Close. You will return to the IP Settings page.
  • Page 29: Specify Ip Addresses To Be Checked With Ip Keepalive

    . Specify IP Addresses to be Checked with IP Keepalive Configure the IP Keepalive feature of the PJP-MC24 as necessary. The PJP-MC24 will search for network errors by sending an ICMP Echo request at a specified time interval to the IP addresses you select here. When the PJP-MC24 detects a network error, its front panel STATUS LED will light.
  • Page 30 On the IP Settings page, click Add under IP Keepalive The IP Keepalive Settings window opens. Enter the ICMP Echo request target IP address in the Target IP Address box. Enter the IP address of a device whose connection you want to check (for example, the default gateway IP address). Specify the transmit interval and count in the Transmit Interval and Transmit Count boxes as necessary. Transmit Interval You can specify the interval between ICMP Echo transmissions in seconds. If the PJP- MC24 receives an ICMP Echo Reply before the next Echo request transmission, the address passes. If no reply is received, the address fails. Transmit Count Sets the number of ICMP Echo request transmissions that will be sent. If the PJP- MC24 does not receive an ICMP Echo reply for the number of transmissions set under Transmit Count, the IP address is considered invalid.
  • Page 31: Configuration Flowchart

    Configuration Flowchart Continue on to these steps to configure the PJP-MC24 for use. Configure all devices. Step 1 Step  Step  Step  Set the SIP domain name (for the PJP-MC). ▼ Specify participant information (for the PJP-MC). ▼...
  • Page 32 • The location numbers you will assign to participants • Whether or not you will require authentication • The authentication password that you will use PJP-MC setup information This information will be necessary when configuring the participants’ ProjectPhones. • IP address of the PJP-MC24 (page 23) • The SIP domain name to be set in the PJP-MC24 (page 33) About location number limitations If a participant sets the PJP-50R to use zero as the PSTN (public switched telephone network) prefix, then you will not be able to use location numbers that start with zero,...
  • Page 33: Setup 1: Setting The Sip Domain Name

    Step 1 Setting the SIP Domain Name Set the PJP-MC24's SIP domain name. The SIP domain name is a group identifier that enables participants’ ProjectPhones to connect to the PJP-MC24. Click Click Click Select Click...
  • Page 34 Enter the SIP domain name. The SIP domain name functions as a group identifier that enables participants’ ProjectPhones to connect to the PJP-MC24.When assigning SIP addresses to participants’ ProjectPhones (see page 45), use the SIP domain name specified here. Tips Because the SIP domain name is not resolved by the DNS, you can set it to any name that you like (“PJP-NETWORK” for example).
  • Page 35: Setup 2: Specifying Participant Information

    Tips • You can also download participant information in CSV file format, use a spreadsheet program such as Microsoft Excel to edit the information, and set the edited information to the PJP-MC24 (page 37). • After you have registered participants, you can also register participant groups. Participant groups are useful for arranging participants according to the kinds of conferences that they participate in. Participant groups can help you avoid making mistakes when selecting the...
  • Page 36 Enter a participant name in the Participant box if necessary. Enter the participant name that is displayed in places such as the Participants page (max. 32 characters; can be omitted). Note Participant names cannot contain “&”, “=”, “+” and “%”. Select ProjectPhone in the Terminal Type box. Note The Other SIP Terminal option is for future expansion. In Authentication, specify whether or not the PJP-MC24 will require authentication to answer participant requests. • Digest authentication: Digest authentication is performed. You must set a password. • No authentication: Authentication is not performed. Note • Set a password other than the password for the product (page 19). • You can select different passwords for each participant. • Passwords cannot contain “&”, “=”, “+” and “%”. Click Apply. The set participant information is saved, and a Confirmation window opens.
  • Page 37: Using A Csv File To Configure All Participant Settings

    Using a CSV File to Configure All Participant Settings 1. Create a participant information file. After downloading a template CSV file, you can configure participant information all at once by using a spreadsheet program such as Microsoft Excel.If you want to use the Web interface to set individual participant information, such as making minor adjustments to the information you have already set, see page 35. Click Click Click Click...
  • Page 38 Click Participant Settings on the Web interface’s main window while logged in as an administrator. The Participant Settings page appears. Under Participant Settings Management click Execute next to Output Settings to CSV File The Output Participant Settings to CSV File window opens. Right click Participant Settings CSV File and click Save Target As. Specify the filename and save location, and then save the CSV file. Click Close. You will return to the Participant Settings page.
  • Page 39 If you do not do this, you may experience problems when assigning location numbers that start with zero, because Microsoft Excel automatically deletes preceding zeros. × (0166) ○ (“0166”) Tips You do not need to put quotation marks around location numbers that do not start with zero. However, the PJP-MC24 automatically puts quotation marks around all numbers when saving data to a CSV file. Note • If one of the participating terminals is a PJP-50R, see page 32 for special considerations that need to be made when choosing location number prefixes. • Do not surround location numbers with quotation marks when entering them in the Web interface.
  • Page 40 Column A: Location number Enter the participant’s location number in column A (max. 16 characters). Note Also read “About location number limitations” (page 32) before setting a location number. • Location numbers do not have to all have the same number of digits. Column B: Participant name Enter the participant name that is displayed in places such as the Participants page (max. 32 characters; can be omitted). Note Participant names cannot contain “&”, “=”, “+” and “%”. Column C: Terminal type Enter the type of terminal that is installed at the participant location. • pjp: A ProjectPhone • non-pjp: Reserved for future expansion Column D: Authentication Specify whether or not the PJP-MC24 will require authentication to answer participant requests. • Blank: Digest authentication. Enter a password in column E. • “none”: No authentication. Column E: Password If the participant is set to digest authentication (column D is left blank), enter a password here. Note Passwords cannot contain “&”, “=”, “+” and “%”.
  • Page 41 3. Upload the participant information file. Upload the CSV file that you created to the PJP-MC24, and use it to configure participant information settings. Note Please be aware that when you upload a CSV file, it overwrites all participant information that was stored on the PJP-MC24.
  • Page 42 Click Browse. The Choose file window opens. Select the file that you used in “2. Enter participant information” (page 39) and click Open. Click Upload. The PJP-MC24 will load the participant information from the file that you selected in step 4. Click Close. You will return to the Participant Settings window. The participant information settings are now complete. Confirm that the CSV file’s participant information is listed properly under Participants.
  • Page 43: Setup 3: Changing Projectphone Settings

    1. Set the IP address (next page). Set the IP address, netmask, and default gateway that the ProjectPhone will use. . Register SIP server information (page ). Configure the participant’s ProjectPhones so that they refer to the PJP-MC24 as a SIP server. . Enable remote control from the PJP-MC (page ). Configure the ProjectPhone to accept control signals from the PJP-MC24 used to start conferences.
  • Page 44 1. Set the IP Address Use the ProjectPhone keys to set the IP address, netmask, and default gateway that the ProjectPhone will use. For more information, see “Step 2: Registering the network settings of this unit” (PJP-100H) or “Step 2: Registering the settings of this unit” (PJP-50R) in the ProjectPhone Basic Operation Guide. Tips You can use a DHCP server instead of setting a fixed IP address. This will not interfere with conferences in any way. When you have finished entering the settings Confirm the settings and connection status on the ProjectPhone display. For more details, please see the ProjectPhone Basic Operation Guide.
  • Page 45 . Register SIP Server Information Configure the participant’s ProjectPhones so that they refer to the PJP-MC24 as a SIP server.You will need to know the PJP-MC24 settings, such as the SIP domain name, so obtain this information before you start. Click Click Click Enter Enter Enter...
  • Page 46 Connect the ProjectPhone to the PC you will use to configure it. Open a Web browser and enter “http://<ProjectPhone’ s_IP_address>” into the address bar. The ProjectPhone Web Settings page appears. Click SIP Server. The SIP Server page appears. Set SIP Server to Enable. In the SIP Server Name box, type the PJP-MC24 IP address. Enter the IP address that has been assigned to the PJP-MC24 LAN port (page 23). In the SIP Server Password box, enter the authentication password. If an authentication password has been set using the PJP-MC24 Participant Settings (page 36), enter that password. If No Authentication has been selected, leave the password box blank.
  • Page 47 Configure the ProjectPhone to accept control signals from the PJP-MC24 used to start conferences. Note • If you do not configure the ProjectPhone to allow remote control from the PJP-MC24, it will not be able to participate in scheduled conferences. Be sure to enable remote control. • If a password is set for the ProjectPhone, the PJP-MC24 cannot implement communication control even when the remote control is enabled. Cancel the ProjectPhone password, if set.
  • Page 48: Setup 4: Confirming Settings

    • The PJP-MC24 has not registered the participant. Please review pages 33 to 47 and confirm that the ProjectPhone is configured properly and that the correct participant configuration information has been entered into the PJP-MC24. • Confirm that the participant’s ProjectPhone is on. • Confirm that the participant’s ProjectPhone is connected properly to the network.
  • Page 49: Overview Of Conference Using The Pjp-Mc24

    Local Conference The mixing functions of the participant's terminals (ProjectPhones) can be used to hold up to 30 conferences in addition to mixer conferences. Local conferences are classified into the mesh connection type and the cascade connection type. • The PJP-MC24 schedules conferences, manages participants and conference resources, and constructs the conference network. • Once connection has been established between the participants, they transfer audio data directly with each other without going through the PJP-MC24.
  • Page 50 Mesh Connection In a mesh network, a communication path is established between each participant. The PJP-MC24 can connect up to four participants on this type of network. MIC MUTE Participant A Audio Signal Participant C Cascade Connection Up to 10 participants can be cascaded-connected. The PJP-MC24 automatically sets server and client terminals based on the number of participants. Participant 2 Server MIC MUTE Participant 5 Client Conference Flowchart Schedule a conference by specifying the conference participants and the starting time. • At the scheduled conference start time, the PJP-MC24 will automatically connect to the participants and construct the conference network.
  • Page 51: Registering A Conference Time And Participants (Reserving A Conference)

    Registering a Conference Time and Participants (Reserving a Conference) To hold a conference, you have to make a reservation by specifying the participant information and the conference date and time. Reserving a Conference Click Click Click Enter Enter Click Select...
  • Page 52 Click Top Page in the Web interface navigation bar. The Top Page appears. On the Top Page calendar, the current date is surrounded by a red box. Click the day on the calendar on which you want to hold a conference. The selected date will be surrounded by a blue box (if today’s date is selected, it will be surrounded by a purple box). To choose a date in a different month, click the triangles above the calendar to switch to that month. Click the Add button under Scheduled Conferences. The Add/Edit Conference Schedule window opens. Enter the conference name in the Name box. You can enter up to 128 characters. Enter the conference number used to identify the conference in the Number box (max. 4 digits). Click Specify next to Date/Time, and enter the conference start time. After confirming the conference date, enter the conference start time (to the nearest quarter hour). Tips • If you want to make a reservation for a recurring conference, see “Setting Up a Recurring Conference” (page 55). • You can make a conference reservation without specifying the conference date and time.
  • Page 53 Select the conference participants. If a participant group has been set up, a list of participant groups will be displayed above the list of individual participants. Select or clear a participant group check box to select or deselect all of the participants in that group. Click Apply. You will return to the Add/Edit Conference Schedule window. Select Click Select Select Click Select Enter Click...
  • Page 54 Select the conference type from the Type list. Select the conference type based on the number of participants. • Max.  ('ProjectPhone' series only): A local conference of mesh type (page 50) is held. • Max. 10: A local conference of cascade type (page 50) is held. The PJP-MC24 will automatically connect all participants by setting server and client terminals based on the number of participants. • Max. : A mixer conference (page 49) is held independently by the PJP-MC24. • Max. //6: A mixer conference is held using Cascade (page 64).
  • Page 55 Setting Up a Recurring Conference You can reserve weekly and other recurring conferences for up to half a year. Click Repeat in the Add/Edit Conference Schedule window (page 51). The Add/Edit Conference Schedule / Repeat Setting window will appear. Select the Repeat check box and then select the frequency of repetition (Every day/Every week/Every month). Enter the day when conference repetition will end in the End Day box. You can enter an ending day that is up to half a year after the first conference day. If necessary, select dates that are exceptions and will not be reserved.
  • Page 56 Deleting a Conference Reservation If a conference has been canceled, delete the conference reservation. On the Top Page, click Delete next to the conference reservation listed under Scheduled Conferences that you want to delete. The Delete Scheduled Conference window opens. Click Delete. The conference reservation will be deleted. Note You cannot delete a reservation for an active conference. To delete a repeating conference Repeating conference reservations can only be deleted from the Conference List page (accessed by clicking Conference List on the main window). If you delete a conference from the Top Page that is part of a repeating conference, it will be added to the repeating conference’s excepted days list (and the repeating conference itself will not be deleted).
  • Page 57: Starting A Conference

    You can start a reserved conference at the scheduled time without operating the PJP- MC24. The following explains the connection process for participants. Prepare the ProjectPhone for the Conference. • Turn on the ProjectPhone and connect its LAN cable, so that it will be able to connect to the PJP-MC24. • Disconnect the ProjectPhone from all other terminals.You can check the ProjectPhone display to see whether or not the ProjectPhone is connected to other terminals and whether or not it will be able to connect to the PJP-MC24.
  • Page 58 Wait for the PJP-MC to Establish a Connection When the schedule time arrives, the PJP-MC24 automatically calls the terminals of the participants. The PJP-MC24 will automatically establish a connection, so there is no need to operate the ProjectPhone or to try to call the product. When the PJP-MC24 calls a terminal, the ProjectPhone will ring briefly before automatically connecting to the network. Note The PJP-MC24 builds the network topology at the start of the conference, so participants will not be able to connect to the product before it has established a connection with them. Please wait for the PJP-MC24 to establish a connection. Conference Status page display after participants have been called The status of scheduled conference participants is listed as Inviting. Start the Conference Note • The MIC MUTE is automatically switched on once connection has been established. Before...
  • Page 59 Starting a Conference Before the Scheduled Start Time To start a conference immediately without waiting for the scheduled conference start time, follow these steps on the Web interface. On the Top Page under Scheduled Conferences, click the name of the scheduled conference that you want to start. The Conference Status page appears. Click the Start button under Operation. The Start Conference window opens. Select the conference duration, and then click Start. The PJP-MC24 will begin conference preparation. The PJP-MC24 will finish preparing in about 10 seconds and will then start calling participants. Note It may not be possible to start the selected conference using this method if another conference is already in session. Click Click...
  • Page 60: Operations During Reserved Conference

    Operations during Reserved Conference Checking Conference Status You can check the status of an active conference on the Conference Status page. The Conference Status page shows you information such as participant status and conference reservation details. Click Conference information Participant information Click Conference Status on the main window. The Conference Status page appears. Monitoring a conference in real time Click Monitor on the Conference Status page to open the Monitor Conference window.
  • Page 61 Extending a Conference To extend a conference beyond the scheduled conference end time, follow these steps on the Web interface. On the Conference Status page (see previous page), click Extend under Operation. The Extend Conference window opens. Select the amount of time for which you want to extend the conference, and then click Execute. The conference time will be extended. Note It may not be possible to extend the selected conference using this method if another conference is already in session. Click Select Click...
  • Page 62 Changing the Participants in an Active Conference You can add or remove participants in an active conference. Points to consider when changing participants Different limitations apply to changing participants, depending on which conference type you selected on the Add/Edit Conference Schedule window (page 51). When the conference type is Max. 4 (Project Phone series only) • You can add or remove participants as long as the number of participants stays at 4 or below. • If you want to add more than four participants, you will have to temporarily stop the conference and switch the conference type to Max.
  • Page 63: Ending A Conference

    Ending a Conference Ending a Conference at the Scheduled Ending Time No operation is necessary. When the conference ending time is reached, the PJP-MC24 automatically disconnects all participants. Ending a Conference Immediately Follow these steps on the Web interface: On the Conference Status page (see page 60), click Terminate under Operation. The Terminate Conference window opens. Click Execute. The PJP-MC24 will end the conference. To ensure that they disconnect, all participants should close their connections by pressing the ProjectPhone hang-up button. Click Click...
  • Page 64: Increasing The Number Of Mixer Conference Participants (Cascade)

    Participant Participant Participant MIC MUTE Participant Participant How to Use Cascade In the Cascade Setting window, assign each PJP-MC24 comprising the system as either the master (1 unit only) that manages conference reservations or a slave in charge of mixing only. How to Open the Cascade Setting Window Select System Settings, and click Change next to Cascade. Tips For more information on Cascade settings, refer to Help of the Cascade Setting window.
  • Page 65: Reservation

    (Creation of conference space) Participation Participant B Conference Started by One ProjectPhone Calling Other ProjectPhone If the PJP-MC24 is used in an environment where a SIP server is implemented, it is possible to dial other participants from a ProjectPhone. Conference space Participation …… Participant C Participant I...
  • Page 66: Starting A Conference In A Conference Space Provided By The Host (Ad-Hoc Conference)

    Starting a Conference in a Conference Space Provided by the Host (Ad-hoc Conference) Up to 10 participants can join a conference space (by calling the conference number) provided by the host without a reservation (ad-hoc conference). Note • See the next page if you want to start a conference with 11 or more participants without a reservation. • In an ad-hoc conference, the security function such as password-based connection authentication cannot be used.To limit the participants, hold a conference with a reservation (page 49). The host dials the prefix for ad-hoc conference “1111” followed by a given “conference number.”...
  • Page 67 Starting a Conference with 11 or More Participants without a Reservation To start a conference with 11 or more participants, or an emergency conference in a secure manner, follow these steps on the Web interface of the PJP-MC24. Tips The following operation lets you hold a conference without a reservation, even when the number of participants is 10 or less. Reserve a conference following the steps listed under “Reserving a Conference” (page 51). Enter the following information when you make the reservation: • Name: Enter the conference name (any name is fine). • Number: Enter the conference number (any number is fine). • Date/Time: Pick any future date and time.
  • Page 68: Starting A Conference With One Projectphone Calling Other Project Phone

    Starting a Conference with One ProjectPhone Calling Other Project Phone If the PJP-MC24 is used in an environment where a SIP server is implemented, it is possible to dial other participants from a ProjectPhone. Tips For more information on calls between ProjectPhones using a SIP server, see “Using a SIP...
  • Page 69: Pjp-Mc24 Maintenance And Management Features

    Only the 100 latest records meeting the filter conditions can be displayed on the Web interface as conference history, call history and error history information. To check all records stored in the PJP-MC24, download the CSV file and open it in Microsoft Excel or other spreadsheet software.
  • Page 70: Maintenance And

    Maintenance and Management Click Maintenance on the Web interface’s main window while logged in as an administrator to open the Maintenance page. Configuration management You can manage data recorded in the PJP-MC24 configuration file (CONFIG). • Input Commands: You can display and change settings using individual commands. • Output Configuration to Window: Displays the current PJP-MC24 configuration settings.
  • Page 71: Utilizing Latest Functions (Revision Upgrade)

    1 Permission of use The present Software Licensing Agreement is intended to allow Yamaha Corporation (hereinafter referred to as “Yamaha”) to permit you to use the firmware (hereinafter “this program”) for Yamaha ProjectPhone program after having accepted (hereinafter “this product”) You can download this the terms and conditions of the present Software Licensing Agreement.
  • Page 72  logged in as an administrator 2. Obtain the latest firmware Access the ProjectPhone support page from a PC to obtain the latest firmware. ProjectPhone support page http://www.yamaha.co.jp/projectphone/ .Permit TFTP server access Permit the product to access the TFTP server on the TFTP Server Settings window. Opening the TFTP Server Settings window Click the following items in the Web interface: Maintenance on the main window while logged ...
  • Page 73 Note – Once the revision upgrade is started, never perform any operation until the upgrade is completed and the product is restarted.If the upgrade is interrupted, the product may become unusable.In this case, you must bring the product to YAMAHA for repair. – Once the revision upgrade is completed, the product restarts automatically. When the product is restarted, all communication is disconnected. – Never disconnect the LAN cable while the revision upgrade is still in progress.Doing so may render the product unusable, in which case you must bring the product to YAMAHA for repair.
  • Page 74: Changing Settings From The Console Port

    Changing Settings from the CONSOLE Port The settings of the PJP-MC24 can be changed using a PC connected to the CONSOLE port. 1. Connect the CONSOLE port to the SFlb PC Use a cross serial cable to connect the PJP-MC24 CONSOLE port and a PC serial port. AUDIO POWER ALARM STATUS CONFERENCE LINK/ SPEED DATA CONSOLE Port Tips Use connectors that match the PJP-MC24 (D-sub9 pin, male) and the PC. 2. Confirming the CONSOLE...
  • Page 75 . Specify the CONSOLE port and establish connection. Log in to the PJP-MC24 using the PC that is connected to the CONSOLE port. Use console commands to configure settings. The following example uses Windows HyperTerminal. On the task bar, click Start, point to Programs > Accessories > Communications, and click HyperTerminal. The Connection Description window opens. Enter the connection name in the Name box.
  • Page 76 When all items have been set, type “save” and then press the Enter key. The settings you just made with console commands are saved to the PJP-MC24's memory. To end the settings, type “quit” and then press the Enter key.
  • Page 77: If You Suspect A Failure

    • Q1: When LEDs are off or blinking (next page) • Q: When the Web Interface is Not Working (page 80) • Q: When You Cannot Hold a Conference (page 82) • Q: Other Problems (page 83) If your problem was not solved Contact YAMAHA customer support (page 86).
  • Page 78: Q1: When Leds Are Off Or Blinking

    If other devices are not functioning • either, have the outlet or wiring fixed. If other devices are functioning on the • same outlet, have the PJP-MC24 fixed. Confirm that the PJP-MC24 and the devices connected to it are on. Even if a device is connected correctly to the LAN port, the LAN LED will not light unless the connected device is turned on.
  • Page 79 STATUS LED does not light. The IP Keepalive function does not detect a connection problem. Solution  Initialize the PJP-MC24 (page 84), and reconfigure its settings. • Confirm that there is no connection problem, and the IP Keepalive settings are properly configured (page 29). • The STATUS LED lights if the PJP-MC24 fails to connect to even one IP Keepalive recipient address.
  • Page 80: Q2: When The Web Interface Is Not Working

    Error503 “This server is available to members only. I’m sorry, your host is not member.” When using remote control, reconfigure the GUI Settings. • Connect to the PJP-MC24 using a PC that has been granted access permission or change the access settings on the GUI Settings window. Access by typing “http://(IP address):(port number)/” (for example http://192.168.100. 101:80/) into your Web browser. When using the PJP-MC24 for the first time or after reverting it to the defaults, access “http://192.168.100.101/.” If you are using Windows Internet Explorer 6: the connection settings are found in the Connection tab under Internet Options. If the connection method is set to dial-up, the browser will not be able to access the Web interface. Change the connection setting to Never dial a connection.
  • Page 81 When the Web Interface Is Not Working Symptom Cause  The Web interface The Web browser is using is inaccessible a proxy server. (continued). The Web interface The password is incorrect. cannot be accessed (The interface indicates that even when the password is incorrect). a password is entered. You cannot access the Web interface using the entered password. The settings have The Apply button was not returned to their clicked after configuration.
  • Page 82: Q3: When You Cannot Hold A Conference

    • Confirm that all network devices are configured properly. • Ping all connected network devices to find the source of the error. Enter the participant information. Configure the ProjectPhone to use the same password as the one set for participants on the PJP-MC24 (passwords are case sensitive). Set the ProjectPhone’s SIP address to the same value as the domain name in the PJP-MC24 Basic Settings (i.e. sip: (location number)@(domain name)). The PJP-MC24 will not register new information while in maintenance mode. Click Execute next to Switch to Normal Mode. Check to make sure that the ProjectPhone is plugged in and switched on. Properly connect the LAN cable. Adjust the settings using the keys on the ProjectPhone (page 47).
  • Page 83: Q4: Other Problems

    An incorrect time The time zone is not set is displayed. properly. Cannot log in on You are using a straight serial CONSOLE Port cable. The serial port settings are incorrect. Solution  • Check to make sure that the settings match the NTP server information. • Ping the NTP server to confirm that it is functioning. Check the provider and route settings. Set the time zone according to the PJP-MC24 location. Use a cross serial cable. Set to 9600 bps, 8 bits, 1 stop bit, and no parity (page 75).
  • Page 84: Initializing The Pjp-Mc24

    AU DIO TP HO NE OU T CO NS OL OU T LIN K/ DAT A SPE ED INIT The LEDs on the front panel of the PJP-MC24 blink several times. Release the INIT switch. All settings of the PJP-MC24 return to the factory settings. Since all items you have set are initialized, you must configure all settings again.
  • Page 85: If You Forget Your Password

    If You Forget Your Password If you forget your login or administrator password, you will be unable to access the PJP-MC24. However, you can access the PJP-MC24 from a serial terminal connected to the CONSOLE port by logging on with this emergency password. Emergency Password w,lXlma You will have administrative privileges when you log in with the emergency password. Set new...
  • Page 86: Contacting Customer Support

    Customer Support Please check the manual Check to see if the solution to your problem can be found in the manual. Check log information and setting configurations A Yamaha representative may ask for log (SYSLOG) or configuration (config) information in order to understand the situation. The problem may be easier to fix if you provide log and configuration information along with a description of your problem. You can view the log and configuration information using the following method.
  • Page 87: General Specifications

    Ambient temperature: -20 to 50°C Ambient humidity: 10 to 90 % (no condensation) Radio interference standards FCC Part 15 Class A (US) EN55022 Class A (EU) LAN interface 10BASE-T/100BASE-TX Ethernet 1 port Protocol: IEEE802.3/IEEE802.3u Communication mode: Auto negotiation and fixed setting Connector: RJ-45 MAC address: Written on the PJP-MC24 label Polarity: straight or cross auto detection Serial interface DTE fixed (cross cable for PC connection) Number of Ports: 1 Asynchronous serial: RS-232C Connector: D-sub 9 pin Bits per second: 9600 bps Data bit length: 8 bits Parity check: None Stop bits: 1 bit Flow control: Software (Xon/Xoff) Audio input/output interface: Stereo analog inputs/outputs (2 lines each).
  • Page 88: Notes About Product Transfer And Disposal

    Notes about Product Transfer and Disposal When disposing of or transferring this product to another party, be sure to initialize the settings. Note When transferring this product to another party, please be sure to include the manuals and instructions. The saved configuration data contains registered participant IDs and passwords, call information, and other important information. If you hand over or dispose of the PJP-MC24 without initializing it, its data could be abused by a third party. For instructions on how to initialize the PJP-MC24, see “Initializing the PJP-MC24” (page 84).
  • Page 89: Index

    DSU switch ... 13 Error History ... 69 History ... 69 Call History ..69 Error History ..69 History information... 69 Initialization ..84 INIT switch ..12, 84 Internet Explorer ... 17 IP address Specifying the LAN port IP address ... 23 IP Keepalive ... 29 Items to note before disposing of your PJP-MC24 ... 88 Items to note before transferring your PJP-MC24 ... 88 LAN port ... 12, 23 Log (SYSLOG) ... 70, 86...
  • Page 90 Microsoft Excel ... 39 NTP ... 22 Number ..32, 36 Participant information Participant information file ..37-42 Participants page ... 48 Setting participant information ... 35 Password Administrator (login) password of the PJP-MC24 ... 19, 84 Authentication password of each participant ..36, 46 PJP-100H and PJP-50R settings → ProjectPhone Power connector... 13 Power cord ... 13 POWER LED ...11 ProjectPhone ... 43 Recurring conference ... 55 Revision upgrade...
  • Page 91 Yamaha Music U.K. Ltd. 053-460-2822 ご相談受付時間 9 : 00 12 : 00 ∼ GERMANY (土 ・ 日 ・ 祝日、 弊社定休日、 年末年始は休業とさせて頂きます。 ) Yamaha Music Central Europe GmbH お問い合わせページ http://www.yamaha.co.jp/yss/ SWITZERLAND/LIECHTENSTEIN Yamaha Music Central Europe GmbH, WN08840 Branch Switzerland AUSTRIA この取扱説明書は大豆油インクで印刷しています。...
  • Page 92 Visit the PJP website to obtain the latest firmware and manuals. PJP website: http://www.yamaha.co.jp/english/product/projectphone/ © 2007 All rights reserved. YAMAHA CORPORATION 10-1 Nakazawa-cho, Naka-ku, Hamamatsu, Shizuoka 430-8650, Japan As of December, 2007 Printed in Japan WN08850...

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