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TROUBLESHOOTING
Problem
Solution
Tension too tight in cords.
Moving rail difficult
Shade too wide on inside
to move.
mount.
Tension too loose
Moving rail won't stay
in cords.
opened or closed.
Moving rail not level with
Unequal tension in cords.
bottom or top rail.
If these suggestions don't work, then please give us a call or visit our website.
smithandnoble.com
14
Suggested Remedy
Loosen tightening bolts.
Recheck width
dimensions.
Tighten tensioning bolts
(a quarter turn at a time).
Method 1: Position
moving rail up to top rail,
compressing fabric.
Adjust one or both
tensioning bolts to obtain
equal tension.
Method 2: Position moving
rail down to bottom
rail. Adjust one or both
tensioning bolts to make
lower moving rail parallel
with bottom rail (tightening
tension bolt will lower
moving rail on that side,
loosening will raise moving
rail on that side).
NOTES
800.248.8888
15
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