Troubleshooting - Smith & Noble Smart Shades Operating And Programming Manual

INSTALL SOLAR PANEL
Connect Solar Panel to Motor
Aft er the shade is installed, plug the
solar unit into the motor recharge port.
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CHARGING
WIRE
PROBLEM
Shade will not raise or lower.
Shade runs slowly.
The motor conti nues to run in
one directi on.
Channel Display screen on remote does
not light up.
The distance required to operate shade
with remote becomes shorter.
Shade goes up when down butt on is
pushed and down when up butt on is
pushed.
The motor beeps when operated.
Nothing I do seems to work for the
Moti via remote shade.
For more trouble shooti ng help, call us at 800.248.8888
or visit us online at smithandnoble.com to connect with a live chat assistant,
6am - 6pm Monday - Friday PT, 7am-4pm Saturday & Sunday PT

TROUBLESHOOTING

SOLUTION
Recharge motor.
Recharge motor.
The limit setti ng was unsuccessful and
needs to be reset.
Replace the battery in the remote
(CR2430).
Replace the battery in the remote
(CR2430).
Press the LIMIT butt on on the underside
of the remote or the SETTING butt on on
the wand and the STOP butt on at the
same ti me. Hold unti l the shade jogs &
beeps. The shade should now move in the
correct directi on.
The batt ery power is low. Recharge the
motor.
Unpair the remote from the shade.
Then re-pair the remote and reset upper
and lower limits.
800.248.8888
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