Samsung SVMi E Series Setup And Maintenance page 5

SAMSUNG VOICE MAIL BOX SET UP
Introduction
The SAMSUNG voice mail system is one of the most advanced and feature
rich systems made and yet it is very user friendly. When your system was
installed you should have been given some set up instructions from the
technician as well as the SVMi E-series Voicemail Quick Reference Guide.
In this Guide are all of the features that are available from this system. In
most cases all that is generally wanted are to record the mailbox greetings
and a basic voice mail set up.
Your mailbox can have a total of 7 different greetings than you can pre-
record and have them play when required (eg if you are out of the office on
Wednesday afternoons you can record a greeting for Wednesday afternoons
(as an example greeting #6) and just before you leave the office you would
"assign" that greeting ( #6 ) to play. This saves you from having to record a
new greeting on Wednesday afternoon all the time.
In most cases you will only have 1 or 2 greetings with 1 being your "no
answer "greeting and number 2 being your "busy greeting. (The typical "no
answer" greeting is the old "hello I am either on the phone or away from the
phone right now please leave a message and I'll call you right back.")
Greeting #2 can be your busy greeting that tells the caller that you are on the
phone (as an example if you are on the phone and get a call the greeting can
say I'm sorry I am on the phone right now please leave me a message and I
will return your call as soon as I hang up). This is a popular feature as the
caller knows you are on the phone and thusly are in the office.
Once you access the voicemail system (using the VMMSG button) you
can get to the different menus by pressing the different number buttons
on the dial pad. Please be PATIENT as the voice mail system will speak
the menu to you and if you listen to the prompts it really is easier to
make the changes. (I make the same mistakes myself)