Xerox Phaser 3100MFP/X User Manual
Xerox Phaser 3100MFP/X User Manual

Xerox Phaser 3100MFP/X User Manual

Xerox printer/fax/scanner/copier quick user guide
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Summary of Contents for Xerox Phaser 3100MFP/X

  • Page 1 TELECOM XEROX Phaser 3100MFP/X User Guide...
  • Page 2: Dear Customer

    For your security and comfort, we urge you to carefully read the chapter Security before attempting use. In buying this multifunction machine, you have opted for a quality XEROX product. Your device satisfies all of the different needs of a modern office automation tool.
  • Page 3: Table Of Contents

    Saving an access code Activating / Deactivating the answering machine Printing fax messages stored in the memory Fax rerouting Activating rerouting Setting the re-direction contact Printing rerouted documents Rerouting fax messages to a USB memory key - I - Phaser 3100MFP/X...
  • Page 4 PC Features Introduction Configuration requirements Software installation Installing the full software package Installing drivers only Installing the drivers using the Xerox Companion Suite software Installing the drivers manually Connections Software Uninstallation Uninstall the software from your PC Uninstall the drivers from your PC...
  • Page 5 Device management Selecting the current device Status of the connection Device parameters Removing a device Display the consumable status Xerox Companion Suite features Document scanning Scanning with Scan To Character recognition software (OCR) Printing Printing to the machine Printing in duplex mode with the machine Address book Add a contact to the machine’s address...
  • Page 6: Security

    Please read the following instructions carefully before operating the machine and refer to them as needed to ensure the continued safe operation of your machine. Your Xerox product and supplies have been designed and tested to meet strict safety requirements. These include safety agency evaluation and certification, and compliance with electromagnetic regulations and established environmental standards.
  • Page 7: Declaration Of Conformity

    Your Xerox equipment and supplies have been designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards. To ensure the continued safe operation of your Xerox equipment, follow these safety guidelines at all times: Do These •...
  • Page 8: Electrical Safety Information

    4. Plug the power cable directly into a correctly grounded electrical outlet. If you are not sure whether or not an outlet is correctly grounded, consult an electrician. 5. Do not use an adapter to connect any Xerox equipment to an electrical outlet that lacks a ground connection terminal.
  • Page 9: Disconnect Device

    Install the system in a well-ventilated room. If you need additional information about ozone, please request the Xerox publication Facts About Ozone (part number 610P64653) by calling 1-800-828-6571 in the United States and Canada. In other markets, please contact your local Xerox representative.
  • Page 10: Product Safety Certification

    Phaser 3100MFP/X Product Safety Certification EUROPE: This XEROX product is certified by the following Agency using the Safety Standards listed. Agency: TUV Rheinland Standard: IEC 60950-1 USA/CANADA: This XEROX product is certified by the following Agency using the Safety Standards listed.
  • Page 11: Canada

    REN of 0.3). For earlier products, the REN is separately shown on the label. If this Xerox equipment causes harm to the telephone network, the Telephone Company will notify you in advance that temporary discontinuance of service may be required. If advance notice isn't practical, the Telephone Company will notify the customer as soon as possible.
  • Page 12: Europe

    Xerox environmental programs, visit www.xerox.com/environment.html. If your product is not part of the Xerox program and you are managing its disposal, please note that the product may contain lead and other materials whose disposal may be regulated due to environmental considerations. For recycling and disposal information, contact your local authorities.
  • Page 13: North America (Usa, Canada)

    Xerox environmental programs, visit http://www.xerox.com/environment. If you are managing the disposal of your Xerox product, please note that the product may contain lead, mercury, Perchlorate, and other materials whose disposal may be regulated due to environmental considerations. The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market.
  • Page 14: Security Directives

    Phaser 3100MFP/X Security directives Before turning on your device, check that the outlet that you are going to plug it into conforms to the indications shown on the information plate (voltage, current, power network frequency) located on your device. This device shall be connected to a single phase power network.
  • Page 15: Positions Of Safety Labels On The Machine

    Toner cartridge. Symbols for the main power switch In accordance with IEC 60417, this machine uses the following symbols for the main power switch: means POWER ON. means POWER OFF. Phaser 3100MFP/X - 10 -...
  • Page 16: Software Use License

    Phaser 3100MFP/X Software use license CAREFULLY READ ALL THE TERMS AND CONDITIONS OF THE PRESENT LICENSE BEFORE OPENING THE SEALED ENVELOPE CONTAINING THE SOFTWARE. OPENING THIS ENVELOPE INDICATES THAT YOU ACCEPT THESE TERMS AND CONDITIONS. In case you should not accept the terms of this license, the CD-ROM packaging should be returned to the retailer unopened, along with the other components of the product.
  • Page 17: Applicable Law

    Registered trademarks Given the technical evolution, Sagem Communications reserves the right to modify the technical specifications of this product and/or to stop its manufacturing at any time and without notice. Xerox Companion Suite is a registered trademark of Sagem Communications.
  • Page 18: Installation

    Phaser 3100MFP/X Installation Location conditions By choosing an appropriate location, you preserve the longevity of the machine. Check that the selected location has the following characteristics: - Choose a well ventilated location. - Make sure not to obstruct the ventilation grids located on the left and right sides of the device. During the installation, make sure to place the machine thirty centimeters away from the surrounding objects so all the covers can be easily opened.
  • Page 19: Safety Information

    - Do not allow paper clips, staples, or other small metallic objects to fall inside the product. - Keep print cartridges out of the reach of children. - Be careful not to cut yourself on any sharp edges when you reach inside the machine to remove misfed sheets of Phaser 3100MFP/X - 14 -...
  • Page 20: Power Supply

    Phaser 3100MFP/X paper or originals. - For environmental reasons, do not dispose of the product or expended supply wastes at household waste collection point. Disposal can take place at our authorised dealer or at appropriate collection sites. - Our products are engineered to meet the high standards of quality and functionality, and we recommend that you only use the expendable supplies available at an authorised dealer.
  • Page 21: Rules For Use Symbols

    Indicates points to pay attention to when using the machine, and explanations of likely causes of paper misfeeds, damage to originals, or loss of data. Be sure to read these explanations. Note Indicates supplementary explanations of the machine’s functions, and instructions on resolving user errors. Phaser 3100MFP/X - 16 -...
  • Page 22: Machine Overview

    Phaser 3100MFP/X Machine Overview 1. Control panel 2. Document feeder 3. Paper jam cover 4. Power supply cord connection 5. On/Off switch 6. LINE port - telephone cable connection 7. EXT. port - connection for external telephone devices 8. Slave USB interface connector (for PC) 9.
  • Page 23: Control Panel

    30. Icon : activity on the telephone line. 31. Icon : Fax mode. 32. Icon : external answering machine mode. . Confirm with OK. RINT and select 51-F . Confirm with OK. RINT UNCTIONS LIST - 18 - Phaser 3100MFP/X...
  • Page 24: Packaging Contents

    Phaser 3100MFP/X Packaging contents The packaging contains the items listed below: Multifunction device 1 print cartridge 1 Safety guide and 1 Installation guide 1 PC installation CD ROM and 1 OCR PC software CD ROM (depending on model) 1 power cord...
  • Page 25: Print Cartridge Installation

    5 Put the paper stack in the tray (200 sheets of 80 g/ m² paper for instance). 6 Slide the tray back in its location. Phaser 3100MFP/X Print cartridge installation 1 Stand in front of the machine. 2 Grasp the left and right sides of the cover and pull it towards you at the same time.
  • Page 26: Output Support Tab

    Phaser 3100MFP/X Output Support Tab Adjust the paper output support tab depending on the size of the document to be printed. Do not forget to raise the flap to prevent output sheets from falling out of the machine. Starting your device...
  • Page 27: Loading Paper In The Manual Feed Tray

    For example, if you are installing the machine in France, behind your company’s PABX, enter 10 (10 digits being the standard telephone number Phaser 3100MFP/X length for France). Use C to correct an entry. Press the OK button to confirm.
  • Page 28: Use Of Envelopes

    Phaser 3100MFP/X Use of envelopes • Feeding can be done only through the manual feed. • Recommended area should be the area which excludes 15 mm from the leading edge, 10 mm from both the left and right edges, and the rear edge.
  • Page 29: Copy

    Note keypad and press the OK button to confirm. Then refer to step 4. Phaser 3100MFP/X 2 Press the button. 3 Enter the number of copies that you want and confirm with the OK button.
  • Page 30: Id Card Copy Mode

    Phaser 3100MFP/X 6 Adjust the desired zoom level, from 25% TO 400% with the buttons , confirm with the OK button (only available in 1 Page to 1 copy mode). 7 Adjust the desired origin values with the digital keyboard buttons then confirm with the OK button.
  • Page 31: Zoom Setup

    2 Setup the desired brightness with the buttons 3 Confirm your choice by pressing the OK button. 4 Exit this menu by pressing the - 26 - Phaser 3100MFP/X button. 844 - ADVANCED FCT/COPY/ORIGIN , enter 844 using the keypad.
  • Page 32: Paper Type Setup

    Phaser 3100MFP/X Paper type setup 851 - ADVANCED FCT/SCAN. & PRINT/PAPER 1 Press , enter 851 using the keypad. 2 Select NORMAL or THICK with the buttons 3 Confirm your choice by pressing the OK button. 4 Exit this menu by pressing the...
  • Page 33: Fax

    Note on the machine, the header page will only be printed in English. Example of the international header page: Phaser 3100MFP/X Immediate transmission 1 Place the document to be copied face up in the automatic document feeder. Place the document face down on the document glass, aligned with the registration arrows near the top left of the document glass.
  • Page 34: Transmission With Auto Redial

    Phaser 3100MFP/X Transmission with auto redial This function allows you to monitor the dialling operation during a fax transmission. In this case, the maximum transmission rate will be 14400 bps. This function allows for example: • to hear if the subscriber’s fax is engaged and if so, choose the moment when the line is clear to start the document transmission.
  • Page 35: Fax Answering Machine

    - 30 - Phaser 3100MFP/X 382 - FAX / FAX ANSW. / ACTIVATION , enter 382 using the keypad. button. Printing is not possible on A5 (or Statement) paper size.
  • Page 36: Setting The Re-Direction Contact

    Phaser 3100MFP/X Setting the re-direction contact 392 - FAX / REROUTING / CALL NUMBER 1 Press , enter 392 using the keypad. 2 Using the keys within the navigator, select the subscriber from the directory. 3 Confirm with OK. 4 Exit this menu by pressing the...
  • Page 37: Consulting Or Modifying The Waiting Queue

    5 Select option MAILBOX NAME and press OK. 6 Enter this MBX’s S.I.D. (20 characters max.) and press OK. The MBX is initialised. If you wish to initialise another, press C and repeat the same procedure. 7 To exit the MBX, press - 32 - Phaser 3100MFP/X...
  • Page 38: Modifying The Features Of A Mbx

    Phaser 3100MFP/X Modifying the features of a MBX 71 - MAILBOXES / CREATE MBX 1 Press , enter 71 using the keypad. 2 Select the desired MBX out of the 31 MBX’s, or enter the number of the MBX directly and press OK.
  • Page 39: Deposit And Polling

    3 Depending on the type of poll, you should: Menu Procedure Immediate 1 Press poll 1 Press OK. 2 Next to the current time, enter Delayed poll the time you wish to poll the document and press - 34 - Phaser 3100MFP/X...
  • Page 40: Sms

    Phaser 3100MFP/X The SMS function is not available on Important the US model. Thanks to the SMS button, you can send an SMS to subscribers all over the world. An SMS (Short Message Service) is a service which permits short written messages to be sent to mobile phones or other SMS- compatible devices.
  • Page 41: Parameters/Setup

    Your machine is continuously being updated, new functions are regularly made available. benefit, visit Note www.xerox.com. You can also use the update function available with the Xerox Companion Suite software to download the latest online updates (see Firmware update, page 82). Date/Time At any moment you may change the date and time on your machine.
  • Page 42: Type Of Network

    Phaser 3100MFP/X Type of network You can connect your fax to either a PSTN or a private network such as private automatic branch exchange (PABX). You must select the network which is the most convenient. To select the type of network: 251 - SETUP / TEL.
  • Page 43: Transmission Report

    FAX-ANSWER. : the machine handles reception of fax messages automatically, the external device handles reception of telephone communications - 38 - Phaser 3100MFP/X 233 - SETUP / SEND / ECO PER. , enter 233 using the keypad. 32 - FAX / ECO TRANS.
  • Page 44: Reception Without Paper

    Phaser 3100MFP/X automatically. Press the #0 buttons on your telephone to cancel fax detection. • FAX-TEL : the machine handles reception of fax messages automatically, the DECT base (and registered handsets) handles reception of telephone communications automatically. Press the #0 buttons on your telephone to cancel fax detection.
  • Page 45: Received Faxes Reduction Mode

    6 - EPT mode 7 - COM. display 8 - Eco energy 10 - RX header - 40 - Phaser 3100MFP/X Description Default value of the scan mode resolution for the documents to be transmitted. Important: this parameter is by default activated on the US model and cannot be modified.
  • Page 46: Printing The Functions Guide

    Phaser 3100MFP/X Parameter Description Transmission speed for incoming 11 - RX speed documents. For a quality telephone line (compatible, no echo), communications occur at maximum speed. However, it may be necessary to restrict the transmission speed for some calls. 12 - Rings Number of rings to automatically start your machine.
  • Page 47: Print The List Of Setups

    1 Press 2 The number of sent pages appears on the screen. 3 Exit this menu by pressing the - 42 - Phaser 3100MFP/X , choose DIRECT ONLY button. , enter 815 using the keypad. , choose ON and confirm button.
  • Page 48: Received Pages Counter

    Phaser 3100MFP/X Received pages counter To view the number of pages received on your machine: 822 - ADVANCED FCT / COUNTERS / RECEIVED 1 Press , enter 822 using the keypad. 2 The number of received pages appears on the screen.
  • Page 49: Directory

    3 Press OK to confirm the deletion. 4 Repeat the operations for each record or list you want to delete. - 44 - Phaser 3100MFP/X 12 - DIRECTORY / NEW GROUP to select from In the directory, the letter G placed next to a name identifies a subscribers group.
  • Page 50: Printing The Directory

    Phaser 3100MFP/X Printing the directory Printing is not possible on A5 (or Important Statement) paper size. To print the directory: 15 - DIRECTORY / PRINT Press , enter 15 using the keypad. The printing of the directory starts, in alphabetical order.
  • Page 51: Games And Calendar

    Phaser 3100MFP/X Games and Calendar Sudoku Sudoku is a Japanese puzzle. The game is in a grid format of three squares by three squares to be distributed in fields in zones of 3 × 3. Depending on the level of difficulty, more or fewer numbers are already entered at the start of the game.
  • Page 52: Network Features

    2 Set up the parameters for your machine so that it can function in a network. 3 Having set up the parameters for your device, install the Xerox Companion Suite software onto your PC with the necessary printer drivers. Once the machine is incorporated into a WLAN network, you can from your PC: •...
  • Page 53: Connect Your Wlan Adaptor

    (SSID) and the encryption key). These must match the network’s specifications. 1 Plug your WLAN USB key into the USB port of your machine. Phaser 3100MFP/X Configure your network We recommend that the settings of your WLAN network should only be Note...
  • Page 54: Referring To Or Changing Your Network Parameters

    Phaser 3100MFP/X 8 IP CONF.: MANU or IP CONF.: AUTO appear on the screen. If you choose to set up the system manually, go to the next paragraph and enter the parameters IP ADDRESS, SUBNET MASK and GATEWAY. 9 At the end of this procedure, you return to the main menu of CONFIG.
  • Page 55: An Example Of How An Ad-Hoc Network May Be Set Up

    Once the network has been set up, the LED of the WLAN USB key should be on. You must now set up the PC. - 50 - Phaser 3100MFP/X , select the menu SETUP using the keys and confirm with OK. and confirm...
  • Page 56: Setting Up The Pc

    Phaser 3100MFP/X Setting up the PC For this section, refer to the instructions supplied by the manufacturer of the WLAN USB key to help you to find and join the "house" network. 1 You may need to install the software for the WLAN USB key on the PC, if this has not already been done.
  • Page 57: Usb Memory Key

    OK. Select the printing format (for JPEG files): A4 or LETTER (depending on model), or PHOTO and confirm with OK. - 52 - Phaser 3100MFP/X 01 - MEDIA / PRINT DOC. / FILE buttons and buttons and confirm buttons and...
  • Page 58: Delete Your Files Stored On The Key

    Phaser 3100MFP/X Select the printing format: THICK or NORMAL and confirm with OK to start printing. 5 Exit this menu by pressing the Delete your files stored on the key You can delete files stored on your USB memory key.
  • Page 59 - no icon: auto resolution. • Scanning in COLOUR: icon: text resolution. - no icon: auto resolution. Pressing immediately starts the scan and sends a file to the USB memory key with the parameters defined in the scan format. Phaser 3100MFP/X - 54 -...
  • Page 60: Telephony (Option)

    Phaser 3100MFP/X Telephony The machine lets you connect a USB-DECT base to one of the USB ports of the device and register DECT handsets to this base. You can then make and receive calls with the registered DECT handsets using the machine telephone line (standard cordless telephone use).
  • Page 61: Customising Telephony Settings

    The LCD screen displays the list of handsets registered to the DECT base. 3 Select the handset to unregister using the button and confirm with OK. 4 Confirm with OK. 5 To exit this menu, press button button and - 56 - Phaser 3100MFP/X...
  • Page 62: Pc Features

    Phaser 3100MFP/X PC Features Introduction The Xerox Companion Suite software allows the connection of a personal computer with a compatible machine. From the PC, you can: • manage the machine, allowing you to set it up according to your needs, •...
  • Page 63: Installing Drivers Only

    The following screen appears to indicate the progression of the installation. 6 Click on OK to finish the installation. Your Xerox Companion Suite kit is successfully installed on your PC. You can now connect your machine, refer to paragraph Connections, page 60.
  • Page 64 I 11 A screen informs you of the installation progress. 12 Click on OK to finish the installation. The Xerox Companion Suite software is now installed on your PC. You can now connect your machine, refer to paragraph Connections, page 60.
  • Page 65: Installing The Drivers Manually

    PC and the machine requires a USB 2.0 shielded cable no more than 3 meters long. It is recommended to install the Xerox Companion Suite software first and then to connect the USB cable to your machine (see Installing the full software package, page 57).
  • Page 66: Software Uninstallation

    Turn your PC on and log in as administrator. Depending on the installation mode used, select the required uninstallation mode: • If you have installed the drivers with the Xerox Companion Suite software, see paragraph Uninstall the drivers using the Xerox Companion Suite software. •...
  • Page 67: Machine Management

    The Xerox C you to run the following utilities and software: • get H • run the P To run a software or utility contained in the Xerox OMPANION with the mouse. - 62 - Phaser 3100MFP/X and C IRECTOR...
  • Page 68: Companion Monitor

    Phaser 3100MFP/X Companion Monitor Graphical presentation Run the application by clicking on the X icon located on your desktop or from the menu ONITOR >A > X TART ROGRAMS EROX OMPANION 3100 MFP > C HASER OMPANION From this screen you can monitor the information or configure your machine from the tabs: •...
  • Page 69: Removing A Device

    • number of scanned pages, • number of sent and received pages. Xerox Companion Suite features in the drop- Document scanning The document analysis can be carried out in two ways: • either by the S...
  • Page 70: Character Recognition Software (Ocr)

    Printing You have the ability to print your documents via a USB connection or a WLAN connection. During the installation of the Xerox Companion Suite software, the X 3100MFP printer driver will EROX HASER be installed automatically onto your PC.
  • Page 71 9 Even pages are printed on the other side of the sheets. Once all pages are printed, remove the explanation sheet. If a paper jam or a paper size error Important occurs, the job is cancelled. You must then resubmit the print job. - 66 - Phaser 3100MFP/X...
  • Page 72: Address Book

    Phaser 3100MFP/X Address book The address book enables you to store the numbers of the contacts you call the most frequently. The purpose of this function is to facilitate dialling your contact’s number when you want to send an SMS or fax. If you want, you can print the list of numbers stored in the address book.
  • Page 73: Modify The Information Related To A Contact

    Presentation of the Fax window Item of the window of the window - 68 - Phaser 3100MFP/X Action Create a new fax to send. Delete a fax using one of the fax manager directories. Except for directories S and R...
  • Page 74: Send A Fax

    Phaser 3100MFP/X Item Action Fax preview. Fax manager directories. Send a fax Send a fax from the hard disk or the machine 1 Click the icon of the window MF D 2 Click N then click FAX. 3 In the zone S...
  • Page 75: Receive A Fax

    The cancelled requests are filed at the end of the list so that they are more accessible if you want to work with them (request a new send) or delete them. Phaser 3100MFP/X The send memory (items sent) The sent memory is used to keep all faxes you have sent.
  • Page 76: Fax Parameters

    Phaser 3100MFP/X Fax parameters Access to fax parameters 1 Click on the icon of the window MF IRECTOR 2 Select T > O > F OOLS PTION 3 Make the adjustments required, referring to the description of parameters below and click OK.
  • Page 77: Cover Page

    (such as Word, Excel,...), • Option (B): Scan a sheet of paper containing the layout of the cover page. Phaser 3100MFP/X Details about Option A and B: • Option (A): Open the application that you want to use to edit the background (Word, Wordpad...).
  • Page 78: Creating A Cover Page

    Phaser 3100MFP/X • Option (B): Launch MFM ANAGER select the scanner source as shown below: Add any recipient to the recipient list, click on the tab , select resolution DVANCED PTIONS below: Finally click on the button S AVE AS DRAFT right corner (floppy disk icon).
  • Page 79: Description Of The Tab Cover Page

    Sender Recipient OVER PAGE Comments Preview of the model - 74 - Phaser 3100MFP/X OVER PAGE Description Either the name of the page selected by default or the page you have selected to use. You can enter information concerning the sender.
  • Page 80: Sms Communications (Depending On Model)

    Phaser 3100MFP/X SMS Communications (depending on model) From your PC, you can send SMS to a single recipient or to multiple recipients using the distribution groups. Communications being sent are monitored by means of the outbox, the outbox log and the outbox memory (items sent).
  • Page 81: Follow-Up Of Sms

    • the date of sending of the SMS, • the status (sent, cancelled,...). Phaser 3100MFP/X The sent item memory (items sent) The sent item memory is used to keep a copy of all SMS messages you have sent. The information in the sent item memory is: •...
  • Page 82: Maintenance

    Phaser 3100MFP/X Maintenance Service General information For your safety, it is imperative to refer to the security directives CAUTION presented in chapter Security, page 1. To ensure that your machine is kept in the best conditions, it is recommended that you periodically clean the interior of the machine.
  • Page 83: Issues With Smart Cards

    Cleaning the machine’s exterior surfaces Clean the external part of the printer with a soft cloth dampened in mild detergent. Phaser 3100MFP/X Automatic Document feeder roller cleaning Clean the roller of the document feeder when: •...
  • Page 84: Printer Issues

    Phaser 3100MFP/X Printer issues Error messages When the printer encounters any of the problems described below, the corresponding message is shown on the machine display. Message Action Check the presence of a CHECK TONER print cartridge in the machine. Indicates that your...
  • Page 85: Adf Feeding Problems

    Code 05 - Scanning default An incident occurred with the scanner, for example, the sheet is jammed. - 80 - Phaser 3100MFP/X FRI 12 DEC 20:13 0142685014 20:18 . To eject again.
  • Page 86: Pc Printing Issues

    Phaser 3100MFP/X Code 06 - Printer default An incident occurred in the printer: no paper, paper jam, opened cover... In the reception mode, this incident appears only if the reception parameter is switched to ITHOUT APER Code 07 - Disconnected The link has been cut (bad line).
  • Page 87: Pc Printing Via Wlan Connection

    Phaser 3100MFP/X Firmware update Updating the machine firmware requires that the Xerox Companion Suite software be installed on your PC, and that the PC is connected to the machine (see PC Features, page 57).
  • Page 88: Specifications

    Phaser 3100MFP/X Specifications Physical specifications Dimensions: Weight: Electrical specifications Power supply (see rating plate): Electric consumption: Environmental specifications Operating temperature: Peripheral specifications Printer Type: Resolution: Speed: Preheating time: First page out time: a. Printing speed may vary depending on used operating systems, computer specifications, software applications, connection modes (USB or WLAN), paper sizes as well as file types and sizes.
  • Page 89: Consumable Specifications

    Consumable specifications Print cartridge Phaser 3100MFP Standard-Capacity Print Cartridge Phaser 3100MFP High-Capacity Print Cartridge Specifications are subject to changes for improvement without notice. Phaser 3100MFP/X 106R01378 106R01379 - 84 -...
  • Page 90: Customer Information

    As part of our continuing quest for total customer satisfaction, all of our products are made with ease-of-use and reliability in mind. If you need assistance during or after product installation, please visit the Xerox website for online solutions and support: http://www.xerox.com...

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